i-SENS VetMate, User Manual

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Problem Troubleshooting
• Check whether the test strip is
inserted with the contact bars facing
upwards. Check if the strip has been
inserted completely into the test port.
• Check whether the batteries are
inserted with the + side facing
upwards.
• Replace the batteries.
• Check if the confirmation window is
filled completely.
• Repeat the test with a new test strip.
• Repeat the test with a new test strip.
• Check the expiration or discard date
of the test strip.
• Perform control solution test.
The display is blank
even after inserting
a test strip.
The test does not
start even after
applying the blood
sample on the strip.
The test result does
not match your
expectation.
General Troubleshooting
Note: If the problem is not resolved, please contact Customer
Service: 1-800-429-5001 Mon–Sat, 9 am–9 pm EST. At all
other times or in case of emergency, contact your veterinarian/
veterinary surgeon or emergency veterinary response.
Performance Characteristics
VetMate Blood Glucose Monitoring Systems are calibrated to
yield results equivalent to plasma glucose concentrations.
Accuracy: The accuracy of the VetMate Blood Glucose Monitoring
Systems was assessed by comparing blood glucose results
obtained by patients with those obtained using a YSI Model 2300
Glucose Analyzer, a laboratory instrument. The following results
were obtained by diabetic patients at clinic centers.
For dogs
Slope 1.0341
Y-Intercept 3.3029
Correlation coefficient (r) 0.9928
Number of measurements 882
Range tested 28.2–382 mg/dL
Accuracy results for glucose concentration < 100 mg/dL
Within ± 5 mg/dL Within ± 10 mg/dL Within ± 15 mg/dL
124/306 (40.5 %) 241/306 (78.8 %) 294/306 (96.1 %)
Accuracy results for glucose concentration ≥ 100 mg/dL
Within ± 5 % Within ± 10 % Within ± 15 %
346/576 (60.1 %) 521/576 (90.5 %) 575/576 (99.8 %)
Accuracy results for glucose concentration between 28.2 mg/dL
and 382 mg/dL
Within 15 mg/dL or 15 %
869/882 (98.5 %)