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41
Message
What It Means
What To Do
If the error messages persist, contact your authorised i-SENS
sales representative.
The blood sample
has abnormally high
viscosity or
insufficient volume.
Repeat the test with
a new test strip.
General Troubleshooting
• Note
If the problem is not resolved, please contact your authorised
i-SENS sales representative.
Problem
Troubleshooting
The display is blank
even after inserting
a test strip.
The test does not
start even after
applying the blood
sample on the strip.
The test result
does not match the
way you feel.
•
Check whether the test strip is
inserted with the contact bars
facing up. Check if the strip has
been inserted completely into the
test strip port.
•
Check if the appropriate test strip
was used.
•
Check whether the batteries are
inserted with the ‘+’ side facing up.
•
Replace the batteries.
•
Check if the confirmation window is
filled completely.
•
Repeat the test with a new test
strip.
•
Repeat the test after inserting a
new test strip.
•
Check the expiration date of the
test strip.
•
Perform control solution test.
Summary of Contents for CareSens II
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