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Product Support and Warranty
Administration Policy
Contact I-O Wireless™ if . . .
•
You have questions about the installation or operation of your I-O Wireless
product, or
•
You believe your I-O Wireless product may not be working properly.
How to contact I-O Wireless
Web site address:
www.iowireless.com
•
Frequently asked questions, installation guides, and technical information are
available for reference and assisting with self-help.
•
Questions or requests may be submitted via e-mail in the "Contact Us"
section.
Telephone: 1.877.471.9933 (toll-free) or 1.801.972.1446
•
Hours of support are 7:00 a.m. to 4:00 p.m. MST, Monday - Friday.
•
Voice mail messages may be left outside normal hours of operation
Support
You must have your product serial number to qualify for I-O Wireless telephone
support.
Telephone support is provided at no charge for one (1) year from date of
purchase.
No telephone support will be given without first verifying your I-O Wireless
product serial number. This number was activated when your product was
shipped. The product serial number is found on the label attached on the
bottom side of the product.
Please have your product serial number noted before calling I-O Wireless.
Self-help assistance or e-mail inquiries via the I-O Wireless web site are always
free.
