background image

Advanced Configuration

Thin Client User’s Guide

28

Upgrade using Altiris Deployment Solution

Refer to the Altiris documentation on how to send the firmware update file to the thin client.  This can be 
done either using the Deployment Server or a USB flash card.  

Upgrade using a USB Thumb Drive

1.

Go to the following address  ftp://ftp.iocorp.com/Thin_Clients/ProEdge_L16/L16BootUSB/

2.

Download the README L16 Re-Image.txt file as this contains the instructions for re-imaging.

3.

Located in this same folder should be the image file and the required items to perform this function.

4.

You will also need to download the 

unetbootin-windows-419.exe

program located in the same 

folder.

5.

Follow the instructions located in the README L16 Re-Image.txt document filling in the Kernel, 
Initrd, and Options portions of the UNetbootin program.

6.

After the USB thumb drive has been formatted with the UNetbootin program, you will then copy the 
image file onto the USB drive.

7.

Insert this USB drive into the thin client while it is powered off. Press the power button. During start-
up the Dell screen will appear along with two options listed in the lower right corner, F10 to change 
boot device and F2 to boot into BIOS. Select F10 once that message comes up and a screen will 
come up asking you to choose a drive. Select the USB drive you just created. The unit will then 
begin the re-imaging process. Be patient, this process takes several minutes. Once completed, the 
unit will re-boot with the new image installed. Go into the 

System Information 

tab to ensure the 

image loaded correctly.

SUDO Upgrade Process

If you have access to a local Web or FTP server, you can take advantage of the SUDO Upgrade 
process by placing the downloaded image onto your local server and then following the listed 
procedures.

1.

From the desktop, press <ALT><F7> to access the xterm window.

Summary of Contents for Pro Edge

Page 1: ...hin Client User s Guide 1 Linux Thin Client User s Guide I O Corporation 14852 South Heritage Crest Way Unit 1 A Bluffdale UT 84065 www iocorp com Sales 801 973 6767 sales iocorp com Technical Support...

Page 2: ...s of Citrix Systems Inc Windows and RDP are trademarks or registered trademarks of Microsoft Corporation VNC is distributed under the GNU General Public License All other trademarks and registered tra...

Page 3: ...p Two Setup the Terminal Name 13 Step Three Set the Administrative Password 15 Creating Connections 16 Overview of the Thin Client Settings 16 Creating Connections 17 Specifying AutoStart Default Conn...

Page 4: ...rade using a USB Thumb Drive 27 SUDO Upgrade Process 28 Uninstalling the Pro Edge Management Utility 30 Restoring Factory Defaults 30 Troubleshooting 31 General Troubleshooting 31 Manufacturer s Warra...

Page 5: ...in your Deployment Server The term client is used in this guide to represent the I O Thin Client Consistent with our policy of continuous development the product you received may have features in add...

Page 6: ...guide is a supplement to the standard Microsoft Windows documents supplied by Microsoft Corporation This guide highlights the differences enhancements and additional features provided with this thin c...

Page 7: ...Step Two Prepare 1 The site where you want to install the product must have the following Two 100 120V AC 2A 50Hz 3 pin power outlets one each for the thin client and the display unit NOTE ENSURE THA...

Page 8: ...product are located as shown in the following diagrams See the following page for details about the connectors and cables and the order for connecting them CAUTION BEFORE CONNECTING ANY CABLE ENSURE T...

Page 9: ...e printer optional USB to Serial or Parallel adapters may be ordered from I O if your printer does not have an USB connection 7 Connect the power connector to the thin client and insert the power supp...

Page 10: ...the back panel next the Ethernet connector the yellow LED indicates Ethernet link and the green indicates activity NOTE THE THIN CLIENT LIKE THE CURRENT PCS ALWAYS HAS POWER APPLIED TO THE MOTHERBOAR...

Page 11: ...Configure the IP Address When you power up the thin client it will load the operating system and present you with a desktop The thin client by default is set to obtain its IP address from a DHCP serve...

Page 12: ...NOTE THE NAME MAY BE UP TO 12 CHARACTERS IN LENGTH AND MUST BEGIN WITH AN ALPHA CHARACTER If a domain name is needed enter it Enter the DNS server names or IP addresses and if needed the Domain Searc...

Page 13: ...the IP address you will need to enter a name that you would like the thin client to appear as in the I O Configuration Utility the Altiris Deployment Solution and in the Microsoft network 1 Right clic...

Page 14: ...e 14 4 Enter the name you want this client to appear as on the network NOTE THE NAME MAY BE UP TO 12 CHARACTERS IN LENGTH AND MUST BEGIN WITH AN ALPHA CHARACTER Click Finish when done 5 Reboot the thi...

Page 15: ...r NOTE FOR DETAILED INFORMATION ON THE ALTIRIS AGENT REFER TO THE ALTIRIS DEPLOYMENT SOLUTION USER S GUIDE FOUND ON THE I O CONFIGURATION UTILITY CD OR AVAILABLE FROM ALTIRIS AT WWW ALTIRIS COM DOCUME...

Page 16: ...nd set the screen blanking option Set Auto Start to select a program s to begin running when the unit is powered on Set Admin Access to set an administrator password Print Manager to set up a USB prin...

Page 17: ...Client Settings 2 Click the Add Desktop Icon button to display the Enter Properties for RDP ICA VMware Connection properties box 3 From the Enter Properties dialog box fill in the name and server for...

Page 18: ...ws for specifying or changing the server name and address If desired you may select the Automatic Logon option where you can specify a Username Password and Domain This tab will also allow you to spec...

Page 19: ...ll then return you to the Icon Properties window and once that is closed back to the Thin Client Settings window Specifying AutoStart Default Connection This section describes the procedure to configu...

Page 20: ...Configuration window 2 Choose the Remove Desktop Icon button highlight the connection to be deleted and click the Delete button A Confirm Delete icon prompt is displayed 3 Click OK to confirm deletio...

Page 21: ...client Because the PC controls the keyboard and mouse on the thin client you can run the thin client remotely as if you were sitting right in front of the thin client Note that there will be a slight...

Page 22: ...on The I O Configuration Utility provides a way to save a thin client s configuration The configuration may then be sent back to the thin client if it were restored to factory defaults Or a master con...

Page 23: ...thin client s configuration has been saved it can be sent back to the thin client to restore the customized configuration settings that were originally set up on the thin client The file may also be...

Page 24: ...fig Copy Send Configuration option on the menu 3 On the Put Thin Client Configuration screen enter the name of the previously saved configuration file or click the Browse button to find a file stored...

Page 25: ...Altiris Remote Control option or the Pro Edge Managementn Utility the thin client can be remotely controlled by a system administrator and can access the General Tab and select the reset option Using...

Page 26: ...ON THE UTILITY CD FOR THE MOST CURRENT DOCUMENTATION TO GO WWW ALTIRIS COM DOCUMENTATION The Altiris Agent is pre installed on the thin client It is configured to automatically find the Altiris Deplo...

Page 27: ...E README TXT FILE CONTAINS UP TO DATE INSTRUCTIONS ON OBTAINING THE LATEST PRO EDGE MANAGEMENT UTILITY AND FIRMWARE UPDATES TIP THE PRO EDGE MANAGEMENT UTILITY IS BACKWARD COMPATIBLE AND WILL MANAGE D...

Page 28: ...ogram 6 After the USB thumb drive has been formatted with the UNetbootin program you will then copy the image file onto the USB drive 7 Insert this USB drive into the thin client while it is powered o...

Page 29: ...the entire address of the image you placed on your internal Web or FTP server press enter and if you get confirmation that the host and file were located type Y to continue 4 Once you continue your u...

Page 30: ...ris Deployment Solution a complete factory default image may be sent to the thin client Using the Altiris Remote Control option or the Pro Edge Management Utility the thin client can be remotely contr...

Page 31: ...the Pro Edge Management Utility Serial number of the thin client found on the back of the logic unit Date of purchase Version of operating system on the host system Concise description of problem Summ...

Page 32: ...control Switch off and restart the system The security password has been lost Restore a previously saved configuration where the security feature was not activated Restore factory defaults Contact te...

Page 33: ...PLIED WARRANTIES OTHERWISE THE PRODUCTS ARE SOLD AS IS WITHOUT FURTHER OBLIGATION OR LIABILITY ON THE PART OF I O I O EXPRESSLY EXCLUDES ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PAR...

Page 34: ...sue a Return Merchandise Authorization RMA number for the failed product Replacement Units Replacement units are shipped from I O s stock of refurbished units subject to availability Replacement units...

Page 35: ...THE PRODUCTS ARE SOLD AS IS WITHOUT FURTHER OBLIGATION OR LIABILITY ON THE PART OF I O I O EXPRESSLY EXCLUDES ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE EXCEPT AS...

Page 36: ...ation I O s Customer Support Representative will assist you in identifying the nearest I O authorized repair depot I O s Customer Support Representative will provide you with an RMA transmittal form r...

Page 37: ...rference that may cause undesired operation This device is in conformity with the protection requirements of EC Council Directives 72 23 EEC and 89 336 EEC on the approximation of the laws of the Memb...

Reviews: