i-mate PM10A, User Manual

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Connection Problems
Problem
n
Unable to use Infrared (IR) port
to transfer information.
n
Cannot connect to
Internet
, web
surfing doesn't work.
Solution
1 Line up the IR ports so that they are unobstructed and within
a close 20cm range.
2 Make sure that nothing is obstructing the two IR ports.
3 Adjust the room lighting. Some light sources interfere with
IR connections. Try moving to a different location or turn out
some lights.
4 Transfer only one file, or no more than 25 contact cards, at
a time.
1 Check that you have set up and connected to an Internet
service provider.
2 Check that the wireless connection to your mobile service
provider is switched on and the signal is un-obstructed.
3 Verify with your Internet service provider that your username
and password are correct.
See Chapter 7,
Getting Connected
. Additional information is
also available in Connections Help on the Pocket PC Phone
and ActiveSync Help on the PC.