Genuine Accessories
Function Check
Check that the vehicle battery is not dead.
The installation might be faulty.
Call Technical Support on Page 1.
The Transmitter Fob batteries are dead.
Refer to the Owner's Guide for instructions to change the batteries.
The vehicle LOCKS, UNLOCKS, but does not START (no cranking sound).
The engine will stop after approximately thirty (30) seconds.
The remote does NOT LOCK / UNLOCK and does not START the vehicle.
The Remote LED lights flash when buttons are pressed.
Issue / Concern
While the vehicle is running via remote start,
1. Press button two (2) times.
2. Press button two (2) additional times.
While the vehicle is running via remote start,
1. Press and hold button for two (2) seconds.
While the vehicle is running via remote start,
1. Press button one (1) time.
While the vehicle is running via remote start,
1. Press brake pedal.
While the vehicle is running via remote start,
1. Open the hood.
Transmitter Fob LOCK icon will flash, vehicle signal lights will flash, and all
doors will LOCK.
Transmitter Fob KEY icon will flash, and the engine will stop.
Items to be Checked
The engine will shut down immediately.
Transmitter Fob UNLOCK icon flash, vehicle signal light flashes twice
and Driver's door will UNLOCK.
Transmitter Fob UNLOCK icon flash, vehicle signal light flashes twice
and All doors will UNLOCK.
Transmitter Fob LOCK icon will flash, vehicle signal lights will flash, and all
doors will LOCK.
Vehicle will shut off automatically after thirty (30) seconds, if key is not
in IGN ON position, as noted in the Owner's Guide in the "Driving Off"
section.
Verify the key is in the ignition ON position within 30 seconds after opening
the doors.
Verify the brake pedal is pressed after the key is in ignition ON position.
Transmitter Fob LOCK icon will flash, vehicle signal lights will flash, and all
doors will LOCK.
Transmitter Fob KEY icon will flash, the engine will crank and start, the
vehicle signal lights will flash.
Transmitter Fob UNLOCK icon will flash, vehicle signal lights will flash, and
Driver's door will UNLOCK.
Transmitter Fob UNLOCK icon will flash, vehicle signal lights will flash, and
all doors will UNLOCK.
Verify Driving OFF Mode after remote starting. Engine does not turn off after
Driving Off Mode even when the brake pedal is pressed.
The Transmitter Fob is not paired to the Control Module.
Follow the Remote Start Fob Pairing Procedure in the
Installation Instructions.
While the vehicle is running via remote start,
1. Open any door.
The vehicle does not LOCK by using the Remote Start Key Fob.
Ensure the Valet Mode is OFF.
(Refer to Owner's Guide for details.)
Ensure that the buttons are properly activated.
Buttons may not recognize a command if the LED icon light is
flashing.
The installation might be faulty.
Call Technical Support on Page 1.
The engine will stop after approximately fifty (50) seconds.
Check the vehicle status
1. Engine is OFF.
2. Accessory function is OFF.
3. All doors are closed.
4. Hood and tailgate are closed.
Item to be Checked
While the vehicle is running via remote start,
1. Open trunk(or tailgate).
The Engine turns off when entering the vehicle, while running under Remote
Start mode.
Troubleshooting
The vehicle LOCKS, UNLOCKS, but does not START and there is
CRANKING sound from the engine.
The LED icon lights on the Transmitter Fob does not light up.
Engine does not turn off immediately when the brake pedal is pressed
after starting engine with remote.
Result
The engine will stop.
1. Press button one time.
2. Within 3 seconds, press and hold button for 2 seconds.
1. Press button 2 times.
2. Press button 2 more times.
1. Press button one time.
(All doors, hood & trunk are closed).
The horn does not sound even though hood is open when engine has been
started remotely.
Verify the Relay Module is correctly installed.
(Please refer to Step 16)
The vehicle lights are not blinking 2 (two) times after engine has been
remotely started.
Verify the Relay Module is correctly installed.
(Please refer to Step 16)
1. Open trunk(or tailgate).
2. Try to engine remote starter.
The horn will sound five (5) time.
Revision Date
06/05/2020
Page 12 of 13
