Hyundai Excellence H-DVD5017, Instruction Manual

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25
Troubleshooting guide
Symptom Cause(s) Solution
No power The power cord is not connected. Connect the power cord
properly.
No picture TV video setup is not correct.
Player video setup is not correct.
Video cable is not connected well. Select the suitable setup.
Select the suitable setup.
Connect the cable properly.
No sound Audio cable is not connected well.
The connected equipment is turned
off.
Audio setup is not correct. Connect the cable properly.
Turn on power.
Select the suitable audio setup.
Distorted picture Dirty disc.
In fast forward or fast rewind mode. Clean the disc.
Sometimes, the tiny distortion
appears. It is normal.
Luminance unsteady or
picture with noise Anti-copy circuit influence. Connect the DVD unit to TV
directly.
Unable to play Without disc.
Disc is bad.
Disc is put upside down.
Dirty disc.
There are menu on TV screen.
Parental control is working. Load the disc.
Clean or replace the disc.
Load the disc properly.
Clean the disc.
Use SETUP to turn off menu.
Set up parental off or change
the setup.
Button malfunction Power wave or other static
interference. Turn on / off the power and try
again.
Remote control does not
work Remote control is not pointed at the
sensor.
Remote control is too far from DVD
unit.
Batteries are weak. Point the remote control at the
sensor.
Operate the remote control
within 7 meters.
Replace the batteries.
Can not locate any
channels in tuner mode Antenna is not connected.
Source mode is not in tuner mode. Connect antenna.
Switch to tuner mode.