Hyundai IT R Series, Service Manual

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Service Manual
40
HIT Authorized Service Center Locations
AVC Tech
777 Mark St., Wood Dale, IL 60191
Tel : 800‐568‐0080 or 630‐595‐0123
Fax : 630‐595‐2345
Email : service@hyundaimonitor.com
Web site : www.Hyundaimonitor.com
GOVERNMENT ADVANCED EXCHANGE WARRANTY PROGRAM INSTRUCTIONS (Government
Purchasers only)
COMPUTER MONITORS
Brand New
Exchange Unit
(DOA)
Repair Service
(NON-DOA)
Under 30 Days
of purchase date.
Freight Term:
Hyundai Service Center
will pay both ways.
(Except Alaska & Hawaii)
36 Months (3 Years)
Warranty of Monitor
Freight Term:
Hyundai Service Center
will pay both ways.
(Except Alaska & Hawaii)
How to get the warranty service:
To obtain warranty service, please contact Hyundai IT (ImageQuest) via www.hyundaimonitor.com Customer Support for a Return
Instructions for Government customers:
Go to: www.hyundaimonitor.com
Click: Section titled customer service
 Next Click section titled: US GOVERNMENT CUSTOMERS
 Next select agency or contract monitor was purchased through (if no present select section titled other)
 Next agree to terms and conditions
 Next fill out requested information including serial numbers

Select request for advanced unit or repair service based on chart above
 Last click submit
 RMA will be processed within 48 hours and you will receive instructions for processing the service of the unit.
To obtain an Authorization Number (RMA). You will be required to provide:
A. Agency and/or Company name.
B. Your name.
C. Your address & Phone number, email address
D. The model number & serial number of the product
E. A description of the problem.
NOTE: Hyundai is not responsible for any returned product without an Assigned RMA number.