Hytera PDC7 Series Configuration Manual Download Page 118

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Appendix

Configuration Guide

114

Fault

Cause

Solution

The radio shows error code

0x01

0x02

when

powering on.

The previous upgrade

is abnormal.

Refer to

Multi-mode Advanced Radio_Upgrade

Guide_R1.5_V1.0

to upgrade the radio.

The radio shows error code

0x05

when powering on.

The previous

programming is

abnormal.

See

3 Radio Programming

to reprogram the radio.

The radio shows error code

0x06

0x07

0x08 0x09

0x0A

, or

0x0B

when

powering on.

The radio is abnormal

when powering on.

Restart the radio.

8.2.2

Warning Prompt in Smart MDM

8.2.2.1

What should be done when “No matched plugin” appears during the template

creating?

Solution

Follow steps below to upload the plugin.

Step 1

Obtain the programming template plugins (.plug or.zip format) from Hytera.

Summary of Contents for PDC7 Series

Page 1: ...Multi mode Advanced Radio PDC7 Series Configuration Guide R2 0_V3 0...

Page 2: ...rights to the purchaser regarding Hytera s computer programs Hytera s computer programs may not be copied modified distributed decompiled or reverse engineered in any manner without the prior written...

Page 3: ...ture Configuration 27 4 1 Broadband 27 4 1 1 APN 27 4 2 Conventional Mode 29 4 2 1 Data Preparation 29 4 2 2 Basic Configuration 29 4 2 3 Mobility Management 32 4 2 4 Voice Service 38 4 2 5 Data Servi...

Page 4: ...ns 90 6 3 Generate Key Application Form 90 6 4 Add Keys 92 6 5 Generate Key Pack 93 6 6 Upload and Push Key 95 6 7 Check the Push Result 99 7 Paid Feature License 101 8 Appendix 104 8 1 Radio Manageme...

Page 5: ...ations that could cause minor personal injury Danger Indicates situations that could cause major personal injury or even death Notations Format Description Example Boldface Text in boldface denotes th...

Page 6: ...Client in section 2 1 3 1 Log in to Smart MDM Admin Client Log in to IDS in section 2 1 3 5 Add IDS Station Added installing app via wired mode in section 5 2 3 Install App Added batch uninstalling a...

Page 7: ...art MDM Lite 8 2 1 Warning Prompt in Radio Changed Modified the registration method of workstation in 2 1 3 4 Add Admin Station Modified the connection method between radio and Smart MDM in 2 2 Connec...

Page 8: ...age PDC760 through Smart MDM Mobile Device Management including programming feature configuration application management key management paid feature license etc Meanwhile this document introduces how...

Page 9: ...l period expires you can import the system license Server Connect Mode Address and Port Please contact server administrator to obtain the server connect mode IP and port Note The server connection mod...

Page 10: ...in to Smart MDM Admin Client Step 1 Start Smart MDM Admin Client and click on bottom right of the login window Step 2 Choose the connect mode of Smart MDM server enter the server address and port the...

Page 11: ...ogin 2 1 3 2 Import System License Optional You have a 30 day free trial to use Smart MDM Professional during which you can manage maximum 2 Admin Clients 50 Multi mode Advanced radios and all other d...

Page 12: ...de 8 Step 2 Click Import System License to import the license 2 1 3 3 Add Administrator Step 1 Add role The role is used to set the permissions of administrator 1 Choose Asset Role 2 Click New to conf...

Page 13: ...tor 2 Click New to configure the administrator information 3 Click OK The default password of administrator is 111111 2 1 3 4 Add Admin Station Administrator can use Admin Client on the current PC onl...

Page 14: ...requests registration to the super administrator for approval Here are the details Method 1 Step 1 Use the account of super administrator to log in to Admin Client Step 2 Choose Asset Admin Station S...

Page 15: ...Smart MDM server enter the server address and port then click Register If the server is in safe mode check Safe Mode and install the CA certificate For details refer to Smart MDM Professional_Install...

Page 16: ...tor to log in to Admin Client Step 3 Choose Asset Admin Station Step 4 Click Step 5 Check and configure the admin station information and click OK 2 1 3 5 Add IDS Station Administrator can use IDS Int...

Page 17: ...des machine code Method 2 the administrator requests registration to the super administrator for approval Here are the details Method 1 Step 1 Use the account of super administrator to log in to Admin...

Page 18: ...Enter the server address and port and choose the connect mode of the server and click Register If the server is in safe mode check Safe Mode and install the CA certificate For details refer to Smart M...

Page 19: ...nfiguration Guide Resource Preparation 15 Step 4 Click Step 5 Check and configure the IDS station information and click OK 2 1 3 6 Import Radio Step 1 Choose Asset Device Multi mode Step 2 Click Impor...

Page 20: ...ev or zip format Step 4 Click Open The radio information in the file is listed as below Step 5 Choose the group The administrator can only manage the radios in the current group or subgroup so the rad...

Page 21: ...Hytera account on the radio Step 3 Set HTTP address to Smart MDM server IP port Step 4 View the connection status of the radio in Hytera account The radio has been connected to Smart MDM successfully...

Page 22: ...onnect the radio to IDS with the programming cable Step 3 Use the account of administrator to log in to Admin Client Step 4 Choose Multi mode Device to view the connection status The radio has been co...

Page 23: ...New Template There are three methods to create a template New Template create a new template directly Read Radio read the radio and create a template based on its configuration file Import an Existin...

Page 24: ...eless Mode or Wired Mode according to the connection mode between the radio and Smart MDM Step 4 Select the radio and click Read Note If it is required to update the plugin see 8 2 2 for solution Step...

Page 25: ...ic parameters and click Next Note For radio configuration see 4 Feature Configuration Click to view the parameter description Step 8 Optional Configure custom parameters For batch programming you need...

Page 26: ...s click Edit and choose radios then click Next Import an Existing Custom Parameter File csv format click Import and click Browse to import the custom parameter file then choose radios and click Next 2...

Page 27: ...Step 1 In Programming page choose a template and click Step 2 Choose the communication type and click Next Wireless Mode the radio connects to Smart MDM via WLAN or LTE Wired Mode the data is transmi...

Page 28: ...24 Step 3 Choose a radio and click Next Step 4 Set the task information and click Next The task is automatically executed Notifications will be sent to the radio if Notification is checked This step...

Page 29: ...5 Step 5 Confirm the task parameters resource and radio information Step 6 Click OK The radio receives the notification and starts programming at the preset start time It shows Programming and then au...

Page 30: ...Radio Programming Configuration Guide 26 3 4 Check the Programming Result Step 1 Choose Multi mode Task Step 2 Choose the task and click to check the execution status...

Page 31: ...d industry specific network The APN determines the network that the radio is connected to You can define the APN range through the APN list of the radio to ensure the security You can configure the AP...

Page 32: ...predefined APN in the SIM card if Selected APN is set to 0 or a number greater than that in the APN List 4 1 1 2 Configure through Radio Menu Prerequisite You ve got the APN information from the owner...

Page 33: ...e 4 2 1 Data Preparation Data Description Dial Rule The dial rule followed by the radio Radio ID The radio ID must be unique Contact The private call group call or all call contacts Channel The requir...

Page 34: ...ture Configuration Configuration Guide 30 4 2 2 2 Contact Path 1 Conventional Contact Contact 2 Conventional Service RX Group List Note The radio only receives the calls from the groups in RX Group Li...

Page 35: ...party must be the same In direct mode RX frequency must be the same as TX frequency While in repeater mode RX frequency of the radio must be the same as TX frequency of the repeater and TX frequency o...

Page 36: ...oup List 4 2 2 4 Zone Path Conventional Zone and Channel Zone 4 2 3 Mobility Management 4 2 3 1 Scan This feature is used for the radio to participate in the calls on other channels With it enabled th...

Page 37: ...can Step 1 Choose Conventional General Setting Basic and set Scan to On Step 2 Configure the scan list 1 Choose Conventional Service Scan and click Add to add a channel to the scan list At least two c...

Page 38: ...le only when Scan TX Mode is set to Designated Channel 5 Set Talkback to On Step 3 Set scan list for channel A scan list must be set for each channel 1 Choose Conventional Zone and Channel Digital Cha...

Page 39: ...Guide Feature Configuration 35 Step 4 Tap Edit Step 5 Tap Scan list Step 6 Tap to choose a scan list and then tap the scan list to edit it Step 7 Tap to add a channel Step 8 Return to the channel page...

Page 40: ...ration Guide 36 Step 9 Choose Settings PMR and enable the Scan feature 4 2 3 2 Roaming Roaming enables communication between radios at any base station on one IP network Path 1 Conventional General Se...

Page 41: ...te This value is subject to the Beacon Interval setting of the repeater Roaming application in IP network will be affected by this parameter thus please contact Hytera for configuration guide if in ne...

Page 42: ...fferent Otherwise other roaming parameters cannot be configured 5 Conventional Zone and Channel Digital Channel Service Use Scan List Roam List Scan List Roam List Auto Scan Roaming 4 2 4 Voice Servic...

Page 43: ...Digital Emergency To use the feature you should configure the following parameters and set the emergency key Path 1 Conventional Service Digital Emergency Emergency Setting Emergency Type 2 Convention...

Page 44: ...to interrupt an ongoing call to release the channel consequently occupy the channel for call alarm short message stun etc Step 1 Enable Priority Interrupt Encode for the interrupting radio and Priori...

Page 45: ...nfiguration 41 Step 2 Configure the interrupt way accordingly Emergency Priority Interrupt Conventional Zone and Channel Digital Channel Emergency Settings Emergency Priority Interrupt Via programmabl...

Page 46: ...guration Configuration Guide 42 Via In Call TX Admit Conventional Zone and Channel Digital Channel TX In Call TX Admit Via Stun All Call Message Conventional Digital Priority Interrupt Radio Stun All...

Page 47: ...tion 4 2 5 2 Clarity Transmission Clarity Transmission allows Radio A to over the air forward the received data via serial port from peripheral device to Radio B directly and Radio B send the data to...

Page 48: ...t voice and data which is more cost effective than hardware encryption Both Hytera E2EE and DMRA E2EE are available to DMR radio and Hytera E2EE is available to PDT radio Hardware Encryption This encr...

Page 49: ...ing Digital Encryption Encryption Encryption Type Encryption Service 2 Conventional Zone and Channel Digital Channel Encryption Encryption Encryption Type Random Key Encryption Multi key Decryption En...

Page 50: ...radio The radio supports SD encryption card and SIM encryption card which needs customized development The slots of SD card and SIM card in the radio are as below This chapter describes how to config...

Page 51: ...are different but they do not influent each other You can choose the encryption accordingly To use Over the Air Encryption the following must be done Configure Over the Air Encryption via Smart MDM C...

Page 52: ...2 Conventional Zone and Channel Digital Channel Over the Air Encryption Encryption Type Only Receive Encrypted Air Key Number 3 Optional Common Programmable Keys You can turn on or turn off Only Recei...

Page 53: ...the tilt the angle is bigger than the Trig Tilt Gradient or static time equals the difference value between Trig Entry Delay Time and Pre Alert Time the radio gives alert tone to remind the user of th...

Page 54: ...nfiguration Guide 50 Path Broadband Service Man Down Lone Worker Man Down 4 2 6 4 Lone Worker Lone Worker alarm is triggered when the radio user does not operate the radio for certain time The alarm i...

Page 55: ...d screen touch time equals the difference value between Response Time and Pre Alert Time the radio gives alert tone to remind the user of the alarm Step 2 When the Pre Alert Time is out the radio rais...

Page 56: ...Services 4 2 7 1 Analog Channel Path 1 Conventional Zone and Channel Analog Channel Basic RX Frequency TX Frequency 2 Conventional Zone and Channel Zone Add Member Note RX frequency and TX frequency o...

Page 57: ...or the CTCSS CDCSS of the radios are different 4 2 7 2 Analog Emergency You need to configure the emergency call system emergency type and emergency key Path 1 Conventional Service Analog Emergency E...

Page 58: ...on Programmable Key 4 2 8 Positioning The positioning enabled radio can report the location to the control center for unified management and dispatch Path 1 Common System Settings Positioning Position...

Page 59: ...Trigger Note Please choose the trigger condition accordingly Report Time Interval or Report Distance Interval needs to be configured if Time Trigger or Distance Trigger is turned on The programmable...

Page 60: ...ort 4 Optional Conventional General Settings Digital Positioning Call Location The Call Location enabled radio can check the location of the other party with Voice with Location enabled on the call in...

Page 61: ...n them from the system administrator Data Description Dial Rule The dial rule followed by the radio Radio ID The unique identifier of the radio in the trunking system Network The Network Model Network...

Page 62: ...Guide 58 Note Please configure Dialing Rule before Radio ID 4 3 2 2 Network Path Trunking General Setting Network Network Model Network ID Control Channel Category Note The network configuration must...

Page 63: ...ist of the adjacent base stations and fixed TSCC list until it successfully registers to a base station Flexible TSCC Hunt the radio successively hunts the last 10 registered channels channel list of...

Page 64: ...Guide 60 3 Trunking General Setting Fixed TSCC 4 Optional Trunking General Setting Flexible TSCC This parameter is available only when TSCC Hunt Plan is set to Flexible TSCC 4 3 2 4 Contacts Path Trun...

Page 65: ...Configuration Guide Feature Configuration 61 4 3 2 5 Subgroup List Path 1 Trunking Subgroup Subgroup Note Add the existing contacts to the group Alternatively you can add by entering the contact ID...

Page 66: ...Feature Configuration Configuration Guide 62 2 Trunking Subgroup Subgroup List Note The subgroup is available when it is added to subgroup list...

Page 67: ...n PMR Setting Call Permission Initiate Private Call 4 3 3 2 Group Call To initiate group call the Initiate Group Call must be set to Allow Path Common PMR Setting Call Permission Initiate Group Call 4...

Page 68: ...Call must be set to Allow and the All Call in Station All Call in Area or All Call in System should be enabled accordingly Path 1 Common PMR Setting Call Permission Initiate All Call 2 Trunking Servi...

Page 69: ...radio and the transmitting radio must be the same Path Trunking Service Status Message 4 3 4 3 Clarity Transmission Clarity Transmission allows Radio A to over the air forward the received data via s...

Page 70: ...uide 66 2 Trunking Service Data Clarity Transmission 4 3 5 Emergency Call To initiate the emergency call you should configure the following parameters and set the emergency key Path 1 Trunking Service...

Page 71: ...r Type Call Type Emergency Number Call to Follow Note You can designate the ID of private call ID of group call or all call as the Emergency Number by setting Emergency Number Type and Call Type When...

Page 72: ...ed through software The key is configured by KMC and pushed by Smart MDM to the radio Hardware Authentication for PDT radios only is realized through encryption card storing authentication key and alg...

Page 73: ...nfigurations Configure the authentication feature through Smart MDM Insert the encryption card into the radio The radio supports SD encryption card and SIM encryption card which needs customized devel...

Page 74: ...le to DMR radio and Hytera E2EE is available to PDT radio Hardware Encryption This encryption utilizes the encryption card storing the customized encryption key and algorithm to realize E2EE This feat...

Page 75: ...ice Security Encryption Encryption EncryptType Encryption Service PSTN Encryption PABX Encryption GPS Data Encryption Text Message Encryption Third Party Service Encryption Hardware Encryption for PDT...

Page 76: ...describes how to configure E2EE only See 7 Paid Feature License to authorize the radio Path Trunking Service Security Encryption Encryption EncryptType_PDT Encryption Service PSTN Encryption PABX Enc...

Page 77: ...sitioning Report the radio location to the control center for management and dispatch Query location of other radio or send location to other radios 1 Path Common System Settings Positioning Positioni...

Page 78: ...t Location Active Report 4 Optional Trunking Service Positioning Call Location The Call Location enabled radio can check the location of the other party with Voice with Location enabled on the call in...

Page 79: ...Configuration Guide Feature Configuration 75 party needs to enable Call Location to parse the information...

Page 80: ...l app without impacting the radio service User installs uninstalls app on Radio Radio user downloads and installs app by App Store or Browser and uninstalls app by App Store App Center or App manager...

Page 81: ...in to Admin Client Step 3 Choose Multi mode App Step 4 Click Upload Step 5 Click Browse to upload the app file Step 6 Click Save and Release to release the app The administrator can push the released...

Page 82: ...k Next Step 3 Confirm the communication type and click Next Wireless Mode the radio connects to Smart MDM over WLAN or LTE Wired Mode the data is transmitted through IDS The radio connects to Smart MD...

Page 83: ...ide Application Management 79 Step 4 Choose a radio and click Next Step 5 Set the task information and click Next There are manual execution and auto execution Manual the radio user decides whether to...

Page 84: ...e 80 Auto the app is automatically installed Notification will be sent to the radio if Notification is checked This step takes Auto Notification as an example Step 6 Confirm the task parameters resour...

Page 85: ...ves the notification and starts downloading the app at the preset start time It shows Operating succeeded after installation 5 2 4 Uninstall App Choose Multi mode Device Uninstall in Radio Detail Page...

Page 86: ...Configuration Guide 82 Step 3 Click OK to uninstall the app Uninstall by Command Step 1 Right click the radio and choose Uninstall App in the menu You can choose multiple radios at one time Step 2 Ch...

Page 87: ...dio 5 3 1 Configure Install Uninstall App Permission The apps on radio can be controlled by configuring install uninstall app permission white list and black list Install uninstall app permission incl...

Page 88: ...all APP List and Forbid Uninstall APP List Example 1 See the figure below to configure radio when interactively installing uninstalling app A Example 2 See the figure below to configure radio when sil...

Page 89: ...onal This parameter is available when Interactive Install Uninstall App Permission is set to Restricted Path Broadband APP Interactive Install Uninstall List App Package App Signature Note You can cho...

Page 90: ...86 Silent Install Uninstall App Permission Path Broadband Setting Silent Install Uninstall App Permission APP Silent Install Uninstall List Optional This parameter is available when Silent Install Uni...

Page 91: ...guration Guide Application Management 87 Path Broadband APP Silent Install Uninstall List App Package App Signature Forbid Install APP List Path Broadband Forbid Install APP List App Package App Signa...

Page 92: ...latest apps Messages show the messages pushed by Smart MDM Step 3 Select the app and tap The radio shows Already added to the list You can choose Download Downloading to view the downloading status Th...

Page 93: ...he right edge of the main screen to open App Center The display pattern of App Center can be set in Settings General Personalization App Center Step 3 Press and hold the app until it jiggles and tap S...

Page 94: ...as follows 6 2 Preparations The radio is connected to Smart MDM via WLAN or LTE You ve got the installation package of KMC V1 5 05 000 from the dealer You ve got the radio file zip format including al...

Page 95: ...Configuration Guide Key Management 91 Step 5 Set the radio type to TETRA and choose the key type Step 6 Choose a radio and click Step 7 Click OK The Admin Client shows Generating succeeded...

Page 96: ...the key pack Step 9 Click Close 6 4 Add Keys Only the administrator of the KMC can add a key Step 1 Start KMC Step 2 Set the radio type to DMR enter user name and password in the log in page and then...

Page 97: ...y administrator create key file pack and then use the key application form to generate key pack Method 3 by administrator or Users import the existing key file pack and then use the key application fo...

Page 98: ...4 Step 3 Click Import Radio File choose a radio file and click Open KMC shows Importing succeeded Step 4 Click New Step 5 Enter the name of key file pack Step 6 Choose the key application form generat...

Page 99: ...from the drop down list Step 9 Click Create Key Pack choose the save path and click OK in the popped dialogue box KMC generates the key packs according to the key type and saves them in the specified...

Page 100: ...Key Management Configuration Guide 96 Step 3 Click Upload Step 4 Click Browse choose the key pack generated in 6 5 and click Open...

Page 101: ...nfirm the communication type and click Next Wireless Mode the radio connects to Smart MDM via WLAN or LTE Wired Mode the data is transmitted through IDS The radio connects to Smart MDM IDS via program...

Page 102: ...9 Set the task information and click Next Configure the task accordingly The task is automatically executed Notifications will be sent to the radio if Notification is checked Step 10 Confirm the task...

Page 103: ...atically written into the radio at the preset start time The radio shows Importing key do NOT power off and then automatically restarts after importing 6 7 Check the Push Result Step 1 Choose Multi mo...

Page 104: ...Key Management Configuration Guide 100...

Page 105: ...mart MDM to enable the needed features Step 1 Apply for the license You need to provide the authorization information to Hytera including the serial number and model name of the radio and the paid fea...

Page 106: ...AN or LTE Wired Mode the data is transmitted through IDS The radio connects to Smart MDM IDS with programming cable You need to choose the IDS when using wired mode 3 Choose radios and click Next 4 Co...

Page 107: ...the license at the task start time The radio shows Importing license do NOT power off and then automatically restarts after importing Step 5 Check the paid feature licensing The administrator can go t...

Page 108: ...ming Cable Please contact the dealer to obtain the PC93 programming cable 8 1 1 2 Software Installation Refer to Smart MDM Lite_Installation and Configuration Guide to finish the installation and conf...

Page 109: ...the existing template and program the radio By Quick Programming import an existing template and program the radio without entering parameter configuration page This method improves the programming e...

Page 110: ...g and enters Edit Public Parameter page after reading Step 4 Configure parameters Note For radio configuration see 4 Feature Configuration Click to view the parameter description Step 5 Click Program...

Page 111: ...7 8 1 3 Application Management Preparations You ve got the app file in apk format Procedures Step 1 Click App Step 2 Click Browse to upload the app file Step 3 Click Install Smart MDM Lite shows Insta...

Page 112: ...e it into the radio via KMC and Smart MDM Lite The operation flow is as follows This section introduces how to generate key application form and import key via Smart MDM Lite For details about how to...

Page 113: ...3 Choose the key type and click Save to save the application form to the PC Please send the application form to the administrator of KMC to generate the key pack 8 1 4 3 Import Key Step 1 In Key page...

Page 114: ...icense The E2EE is a paid feature and requires license After the radio is delivered you need to apply for the license and import it through the Smart MDM Lite to enable the paid feature Step 1 Apply f...

Page 115: ...se In Detail page you can click to view the authorization information Step 4 Click OK The radio shows Importing license do NOT power off and then automatically restarts after importing The radio user...

Page 116: ...vel to High Choose Settings PMR Scan and turn Background hunt on The radio displays in the status bar The narrowband network is disabled Tap Narrowband in the control center of radio or go to Settings...

Page 117: ...on The previous programming is abnormal See 3 Radio Programming to reprogram the radio The radio shows error code 0x06 0x07 0x08 0x09 0x0A or 0x0B when powering on The radio is abnormal when powering...

Page 118: ...on The previous programming is abnormal See 3 Radio Programming to reprogram the radio The radio shows error code 0x06 0x07 0x08 0x09 0x0A or 0x0B when powering on The radio is abnormal when powering...

Page 119: ...Configuration Guide Appendix 115 Step 2 Choose System Plugin Plugin Step 3 Click Upload Step 4 Click Browse to upload the plugin Step 5 Click OK Step 6 Click Update in Plugin page...

Page 120: ...bbreviations Abbreviation Full Name APN Access Point Name DMR Digital Mobile Radio E2EE End to End Encryption KMC Key Management Center LTE Long Term Evolution MDM Mobile Device Management PTT Push To...

Page 121: ...2018 Hytera Communications Corporation Limited Hytera Communications Corporation Limited...

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