Hypermedia HG-3000, Product Manual

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Console Suite and other Tools
Service Console
Hypermedia Systems Ltd
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102
7.1 Service Console
Hypermedia Technical Support might ask you to assist them by completing tasks
using the Service Console.
To run the Service Console tool:
1. Click the Windows Start button > All Programs .
2. From the Hypermedia program group, select Service Console . The Service
Console logon screen opens in the default browser.
3. Click the warning bar at the top of the screen and, from the dropdown menu,
click
Allow Blocked Content . Confirm your choice by clicking Yes at the
confirmation message.
Note:
To avoid recurring displays of the warning bar, from the menu bar click Tools >
Internet Options > Advanced > Allow active content to run in files on My Computer.
4. Enter your password and click Connect . The Service Console screen is
displayed.
Figure 98. Service Console Screen
5. Follow the instructions given to you by Hypermedia Technical Support.