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NH 2100T 6. Appendix

6 - 12

ERROR CODES

ERROR DESCRIPTION

CORRECTIVE ACTION

E0001
E0002
E0003
E0004
E0005

F0001
F0002

F0003

F0004

F0005

F0006
F0007
F0008
F0009

F000A
F000B

F000C
F000D

F000E

F000F
F0010
F0011
F0012

F0013
F0014

RMS port failure
RMS response timeout
RMS modem failure
RMS no dial tone
RMS retry over

Number of Bill is not inputted
Surcharge Owner is not inputted in
Surcharge Enable
Surcharge Amount is not inputted in
Surcharge Enable
Refresh timer is not inputted in
Advertisement Enable
Advertisement text is not inputted in
Advertisement Enable
Error in Dispense Limit setting
Error in inputting Note Currency
Error in Fast Cash setting
Master Key Index invalid
(0 <= MKEY Index <= 15)
Master Key Empty
Host Phone Number is not inputted
Error Retry Timer is not inputted
RMS Password is not inputted in RMS
Enable
RMS Phone Number is not inputted in RMS
Enable
Terminal Number is not inputted
Routing ID is not inputted
Master Key Serial Number is not inputted
Non-Cash Type text is not in/out
(only MB-2100, 2200)
Parameter is not properly set
NVRAM Failure

Call your service personnel.
Call your service personnel.
Call your service personnel.
Call your service personnel.
Call your service personnel.

Input number of Bill
Input Surcharge Owner

Input Surcharge Amount

Input Refresh timer

Input Advertisement text

Check Dispense Limit and reset
Check note currency and reset
Check Fast Cash Value and reset
Check Master Key and reset

Input Master Key
Input Host Phone Number
Input Error Retry Timer
Input RMS Password

Input RMS Phone Number

Input Terminal Number
Input Routing ID
Input Master Key Serial Number
Input Non-Cash Type

Input Non-Cash Value
Check Battery and Battery Plug
Change Main Board

StockCheck.com

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Summary of Contents for NH 2100T

Page 1: ...Toll Free Main Office 24 7 Technical Support Fax 866 5ATM INC 248 932 5400 866 638 5918 248 932 5404 www ATMofAmerica com Hyosung NH2700 Manual S t o c k C h e c k c o m ...

Page 2: ...nt Name and Locations 3 3 3 3 LCD Customer Keypad 3 5 3 4 CDU Cash Dispensing Unit 3 6 3 5 SPR Slip Printer Receipt Printer 3 7 3 6 MCU Magnetic Card Unit 3 8 3 7 Main Control Board 3 9 3 8 Operating Environment 3 10 4 Operating Instructions 4 1 Opening and Closing the Doors 4 2 4 2 Replenishing the Cash Cassette 4 4 4 3 Emptying the Reject Box 4 6 4 4 Removing Bills 4 7 4 5 Loading the Receipt Pa...

Page 3: ...rt 5 19 5 5 Diagnostics 5 27 5 6 Customer Setup 5 39 5 7 System Setup 5 50 5 8 Host Setup 5 70 5 9 Transaction Setup 5 94 6 Appendix A Summary of Specification 6 2 B Bill Conditions 6 3 C Receipt Paper Specifications 6 8 D Magnetic Card Specifications 6 9 E Error Codes Table 6 10 S t o c k C h e c k c o m ...

Page 4: ...NH 2100T 1 Introduction 1 1 Chapter 1 Introduction S t o c k C h e c k c o m ...

Page 5: ...2100T is easy to use easy to service and is able to support customer s needs 1 2 Features H W Features z UL 291 Business Hours Vault z Electronic combination lock z 5 7 mono trans flective LCD sun viewable z 16 key alphanumeric keypad Encrypting PIN Pad z 2 000 notes capacity Cash Dispenser CDU z Dip type magnetic card reader z Semi automated receipt paper loading and cutting z 56K modem for dial ...

Page 6: ...or normal operational use This manual contains Unit Specifications Opening Closing Procedures Operator Functions Supervisor Screen Error Recovery etc Some of the information in this manual may be subsequently updated based on the customer s needs or the improvement by Nautilus Hyosung S t o c k C h e c k c o m ...

Page 7: ...crypted PIN Pad ISO International Standard Organization ISO 1 IATA International Air Transaction Association ISO 2 ABA American Banks Association ISO 3 MINTS Mutual Institutions National Transfer Systems MCU Magnetic Card Unit OPL Operator Panel LCD Screen P S Power Supply SPR Slip Printer Receipt Printer T SPL Supervisor Panel LCD Screen S t o c k C h e c k c o m ...

Page 8: ...NH 2100T 2 Safety Precautions 1 2 Chapter 2 Safety Precautions S t o c k C h e c k c o m ...

Page 9: ...ions may lead to injury or damage to the product z Avoid operations not addressed in this manual z If you cannot remedy system problems using the methods outlined in this manual please refer to contact information listed in the manual Safety Precautions outlined this manual provide information on safe and proper handling of the product Non compliance of the safety precautions may result in injury ...

Page 10: ...at least 2 people lift or move the equipment Do not attempt to move the equipment alone You may be injured from dropping the heavy equipment Fire Hazard Place the equipment in an area away from any combustible materials The equipment may catch on fire from overheating or short circuit of the power supply unit Disassembly Warnings Do not disassemble or modify the equipment unless you are a certifie...

Page 11: ... unusual smell makes abnormal sounds or if liquids or other foreign materials enter the equipment If the above mentioned abnormalities occur immediately turn off the power unplug the equipment and contact the service center If you ignore these symptoms the equipment may catch on fire or cause electric shock S t o c k C h e c k c o m ...

Page 12: ...NH 2100T 3 Hardware Specifications 3 1 Chapter 3 Hardware Specifications S t o c k C h e c k c o m ...

Page 13: ...NH 2100T 3 Hardware Specifications 3 2 3 Hardware Specifications 3 1 Dimensions Fig 3 1 Dimensions S t o c k C h e c k c o m ...

Page 14: ...ponent Name and Locations Component Location Front Fig 3 2 Component Location Front 1 Lighted Top Panel 5 Flicker 2 LCD Customer Keypad 6 Card Reader Slot 3 Cash Tray 7 Earphone Jack 4 Slip Printer Slot 8 Encrypted PIN Pad S t o c k C h e c k c o m ...

Page 15: ... 3 Hardware Specifications 3 4 Component Location Back Fig 3 3 Component Location Back 1 Slip Printer SPR 4 Supervisor Panel T SPL 2 Cash Dispenser Unit CDU 5 System Door 3 Vault Door S t o c k C h e c k c o m ...

Page 16: ... z Screen Size 5 7 Mono LCD z Resolution 320 240 z Display Characters 40 15 Standard Character Keypad z 10 Alphanumeric 3 4 CANCEL CLEAR ENTER BLANK Keypads z 8 Function Keys ADA Port z Voice assisted operation available through the headphone jack on the front bezel S t o c k C h e c k c o m ...

Page 17: ...DU Cash Dispenser Unit z Friction feed cash dispensing unit z Dispensing speed 7 notes second z Capacity of 2 000 new notes z Reject bin with capacity of 200 notes z Cash tray sensors z Slides out for easy service z Double detection Skewed note sensors S t o c k C h e c k c o m ...

Page 18: ...t Printer Fig 3 6 SPR Receipt Printer z 3 1 8 thermal printer z 100 mm sec print speed z Automatic paper loading and cutting z Paper out sensor z Accommodates a 7 roll slides out for easy service z See Appendix C RECEIPT PAPER SEPECIFICATIONS S t o c k C h e c k c o m ...

Page 19: ... 7 MCU Magnetic Card Unit z Dip type Card Reader ISO Track 1 2 z Card read timing Ejection z Readable ejection speed 6 inches 39 3 inches second z MTBF 1 million passes z See Appendix D MAGNETIC CARD SPECIFICATIONS MTBF Mean Time Between Failures S t o c k C h e c k c o m ...

Page 20: ...ications 3 9 3 7 Main Control Board Fig 3 8 Main Control Board z Modem 56kbps dial up modem standard z Electronic Journal Max 2 000 transactions z Battery back up for set up parameters z Real Time Clock S t o c k C h e c k c o m ...

Page 21: ... breaker panel This circuit cannot be shared with any other equipment Phone Line Requirements The NH 2100T ATM must be connected to a dedicated phone line This line must be a direct dial tone or pulse line that is equipped with a standard telephone wall jack RJ 11 This line cannot be shared with any other equipment at the location Temperature z In storage 32 F 123 F 0 C 49 C z While operating 40 F...

Page 22: ...NH 2100T 4 Operating Instructions 4 1 Chapter 4 Operating Instructions S t o c k C h e c k c o m ...

Page 23: ... degrees clockwise and then open the door 2 Enter the password Default 123456 3 Turn the handle clockwise and open the vault door 4 Operating Instructions 4 1 Opening and Closing the Doors Opening the Doors Fig 4 1 1 Opening the Doors S t o c k C h e c k c o m ...

Page 24: ...se the Vault Door and turn the handle counterclockwise The Vault Door will be locked in 5 6 seconds automatically 2 Close the door and turn the key counterclockwise Closing the Doors Fig 4 1 2 Closing the Security Door S t o c k C h e c k c o m ...

Page 25: ...ace the cash cassette on a flat level platform and turn the cassette key clockwise to unlock the cassette cover Then lift the cassette cover 3 After pulling the board back place bills into the designated tray in a uniform manner Push the board so that it gently sticks to bills 4 2 Replenishing the Cash Cassette Fig 4 2 Replenishing the Cash Cassette S t o c k C h e c k c o m ...

Page 26: ...ing Instructions 4 5 NOTE 1 Fan the notes so that the notes are not sticking together 2 Remove all notes with holes or notes that are torn 3 Unfold the folded notes 4 Place the notes correctly S t o c k C h e c k c o m ...

Page 27: ...0T 4 Operating Instructions 4 6 1 Insert the reject box key turn it clockwise and pull box lid 2 Take bills in reject box 4 3 Emptying the Reject Box Fig 4 3 Emptying the reject box S t o c k C h e c k c o m ...

Page 28: ...ons 4 7 1 Pull the Cash Dispenser Unit forward while pressing the highlighted green button on the bottom of the system 2 Open the cover 3 Check bills in the dispensing part of the system 4 4 Removing Bills S t o c k C h e c k c o m ...

Page 29: ...NH 2100T 4 Operating Instructions 4 8 4 Take it out by using the side of the belt Fig 4 4 Note jam removal S t o c k C h e c k c o m ...

Page 30: ...tom of the system 2 Put Receipt paper on the guide with the printed surface facing upward Note Maintain the printed surface s direction 3 When you push Receipt paper as shown in the figure the supplementing feature will be automatically set 4 5 Loading the Receipt Paper Fig 4 5 Loading the Receipt Paper S t o c k C h e c k c o m ...

Page 31: ...NH 2100T 4 Operating Instructions 4 10 S t o c k C h e c k c o m ...

Page 32: ... lift the head open lever to the down direction 2 Remove the receipt paper jammed inside and then set the receipt paper again 3 Place the printer head lever to up position 4 6 Receipt Slip Paper Jam Removal Fig 4 6 Receipt Paper Jam Removal S t o c k C h e c k c o m ...

Page 33: ...NH 2100T 5 Operator Functions 5 1 Chapter 5 Operator Functions S t o c k C h e c k c o m ...

Page 34: ... pressing highlighted switch 2 Enter the Operator Password and press If the wrong password is entered the screen will be back to ENTER PASSWORD screen The factory default Operator Password is 222222 3 If the correct password is entered the OPERATOR FUNCTION menu will be displayed Fig 5 1 Entering to Operator Function Menu S t o c k C h e c k c o m ...

Page 35: ... 2 3 4 5 6 7 8 9 Upper Space Q Z A B C D E F G H I J K L M N O P R S T U V W X Y Alpha Lower Space q z a b c D e f G H I j k l m n o p r s t u v w x y Numeric Don t care 0 1 2 3 4 5 6 7 8 9 F5 Table F6 Don t care The character on the current cursor position on the screen will be selected Fig 5 2 2 Keypad Character Table S t o c k C h e c k c o m ...

Page 36: ... the space provided e Keys are in toggle fashion such as when key 1 is pressed once it is SPACE pressed twice it is Q pressed third time it is Z when in the Alpha mode When the desired character is selected press ENTER f keys move the cursor position in the Alpha or Numeric mode In the Table mode keys are used to select the character g F1 key is used to clear the whole screen and returns the curso...

Page 37: ...Operator Functions 5 5 5 2 Settlement The Settlement Function of the Operator Function includes the following DAY TOTAL TRIAL DAY TOTAL CASSETTE TOTAL TRIAL CASSETTE TOTAL ADD CASSETTE 1 S t o c k C h e c k c o m ...

Page 38: ... button in the OPERATOR FUNCTION menu 2 Press DAY TOTAL TRIAL DAY TOTAL in the SETTLEMENT menu 3 After the information is downloaded from the processor the Day Total Trial Day Total information will be printed on receipt paper Fig 5 3 DAY TOTAL TRIAL DAY TOTAL S t o c k C h e c k c o m ...

Page 39: ...t can not be connected an ERROR message will be displayed and only the ATM terminal totals will be printed without verification with the host All information will be deleted after the use of this function The TRIAL DAY TOTAL function is used anytime to confirm the totals since the last DAY TOTAL It does the same function as the DAY TOTAL except the day total information is not cleared S t o c k C ...

Page 40: ...ette Total 1 Press SETTLEMENT button in the OPERATOR FUNCTION menu 2 Press TRIAL CASSETTE TOTAL button in the SETTLEMENT menu 3 The Trial Cassette Total information will be printed on receipt paper Fig 5 5 CASSETTE TOTAL TRIAL CASSETTE TOTAL S t o c k C h e c k c o m ...

Page 41: ...t dispensed amount and the number of remaining notes etc since the last CASSETTE TOTAL was operated This will be printed from the Receipt Printer All information will be deleted after the use of this function The TRIAL CASSETTE TOTAL function is used to check the amount dispensed from the cassette since the last CASSETTE TOTAL was operated It does the same function as the CASSETTE TOTAL except the...

Page 42: ...assette And the number of bills will be accumulated NOTE Enter the number of bills NOT the amount of cash Fig 5 7 ADD CASSETTE Function Description The operator must set the additional number of bills being loaded into the cash cassette at all times After the use of CASSETTE TOTAL the current number of bills will be reset to 0 S t o c k C h e c k c o m ...

Page 43: ...rator Functions 5 11 5 3 Journal The Journal Function of the Operator Function includes the following PRINT JOURNAL LAST X PRINT VIEW JOURNAL CLEAR JOURNAL CLEAR TRANSACTION SEQUENCE NUMBER S t o c k C h e c k c o m ...

Page 44: ...rint Journal 1 Press JOURNAL button in the OPERATOR FUNCTION menu 2 Select PRINT JOURNAL in the JOURNAL menu 3 Wait while the Journal data is being printed If the GOOD message appears press ENTER Fig 5 8 PRINT JOURNAL S t o c k C h e c k c o m ...

Page 45: ... 13 Fig 5 9 A sample print out of PRINT JOURNAL Function Description The PRINT JO URNAL function is used to automatically print out any journal entries collected since the last time this command was operated S t o c k C h e c k c o m ...

Page 46: ...NAL button in the OPERATOR FUNCTION menu 2 Press LAST X PRINT button in the JOURNAL menu 3 Press PRINT CONDENSED JOURNAL button in the LAST X PRINT menu 4 Enter the number of records to be printed Wait while the Journal data is being printed S t o c k C h e c k c o m ...

Page 47: ...he paper trail has been lost or destroyed Reprint certain range of journal data specified by X record after they have been printed or cleared The LAST X PRINT CONDENSED JOURNAL function is used to reprint condensed records for which the paper trail has been lost or destroyed Reprint as condensed certain range of journal data specified by X record after they have been printed or cleared S t o c k C...

Page 48: ...RATOR FUNCTION menu 2 Press VIEW JOURNAL button in the JOURNAL menu 3 You may see the Journal Data which will be displayed on the screen Fig 5 11 VIEW JOURNAL Function Description The VIEW JOURNAL function is used to display the journal data in the LCD screen 50 S t o c k C h e c k c o m ...

Page 49: ...u The pointer of Journal data to print will be reset Fig 5 12 CLEAR JOURNAL Function Description The CLEAR JOURNAL function is used to mark all records not printed in the journal Journal records are not erased They are marked as if they had been printed CLEAR JOURNAL YES OR NO S t o c k C h e c k c o m ...

Page 50: ...e JOURNAL menu Transaction Sequence Number will be reset to 1 if YES is pressed It will not be reset if NO is pressed Fig 5 13 CLEAR TRAN SEQUENCE NO Function Description The CLEAR TRAN SEQUENCE NO function is used to reset the transaction serial number as 1 CLEAR SEQUENCE YES OR NO S t o c k C h e c k c o m ...

Page 51: ...ator Functions 5 19 5 4 Report The Report function of the Operator Function includes the following ERROR CODE MEMORY DUMP S W VERSION PRINT ALL SETUP ERROR SUMMARY STATISTICS REJECT ANALYSIS S t o c k C h e c k c o m ...

Page 52: ...ton in the REPORT menu 3 The Error code description and corrective action will be displayed Fig 5 14 ERROR CODE Function Description The ERROR CODE includes all error codes descriptions and corrective actions If an error occurs the current error code will be displayed To search the error code use key S t o c k C h e c k c o m ...

Page 53: ...rsion 1 Press S W VERSION button in the REPORT menu 2 Software Version will be displayed To print the Software Version information press ENTER 3 Software version will be printed from the receipt printer Fig 5 16 S W VERSION S t o c k C h e c k c o m ...

Page 54: ... 2100T 5 Operator Functions 5 22 Fig 5 17 A sample print out of S W Version Print Function Description The S W VERSION function is used to display each software version of system S t o c k C h e c k c o m ...

Page 55: ...UP button in the REPORT menu 2 All setup parameters will be printed from the Receipt Printer If the GOOD message appears press ENTER Fig 5 18 PRINT ALL SETUP Function Description The PRINT ALL SETUP function is used to print all parameters of the system S t o c k C h e c k c o m ...

Page 56: ...e Error Sum Data Fig 5 19 ERROR SUMMARY Function Description The ERROR SUM function is used to display the error code and number of times the error occurred since the last ERROR SUM CLEAR Therefore an operator can know which error occurs frequently and with this function it is useful for preventive maintenance To clear all data press CLEAR S t o c k C h e c k c o m ...

Page 57: ...ss STATISTICS button in the Report Menu 2 Statistics data will be displayed Press ENTER key to print data Fig 5 20 STATISTICS Function Description The STATISTICS displays all transaction statistics data To clear the data press CLEAR S t o c k C h e c k c o m ...

Page 58: ... the REPORT menu 2 Reject Analysis data will be displayed Press PRINT key to print data Fig 5 21 REJECT ANALYSIS Function Description The REJECT ANALYSIS function includes the analysis for the reason of the note reject and it is useful for the preventive maintenance S t o c k C h e c k c o m ...

Page 59: ...perator Functions 5 27 5 5 Diagnostics The Diagnostic function of Operator Function includes the following INITIALIZE RECEIPT PRINTER CASH DISPENSER MODEM CARD SCAN KEY MATRIX SENSOR AGING S t o c k C h e c k c o m ...

Page 60: ... CLEAR then input the test count and press ENTER 2 If you input 0 zero the test count will be changed to unlimited Fig 5 22 CHANGING THE TEST COUNT Test Tip If an error occurs while executing the system will stop and display an error code Confirm the detailed error description in ERROR CODE TABLE in Chapter 6 Appendix S t o c k C h e c k c o m ...

Page 61: ...E button in the DIAGNOSTICS menu All units will be initialized 3 When the ATM is in the normal state the GOOD message will be displayed If not error code will be displayed on LCD screen Fig 5 23 INITIALIZE Function Description The INITIALIZE has the function of resetting each unit of the NH 2100T S t o c k C h e c k c o m ...

Page 62: ...EIPT PRINTER button in the DIAGNOSTICS menu Test String will be printed from the receipt printer 2 When the ATM is in the normal state the GOOD message will be displayed If not error code will be displayed on LCD screen Fig 5 24 RECEIPT PRINTER S t o c k C h e c k c o m ...

Page 63: ...or Functions 5 31 Fig 5 25 A Sample of the print out from RECEIPT PRINTER TEST Function Description The RECEIPT PRINTER has the function of printing a sample receipt and cutting out one receipt S t o c k C h e c k c o m ...

Page 64: ...PENSER test will be performed 2 When the ATM is normal state the GOOD message will be displayed Fig 5 26 CASH DISPENSING UNIT Function Description The CASH DISPENSER has the function of testing the dispense mechanisms This function will dispense one note from the cassette and dump into the reject bin S t o c k C h e c k c o m ...

Page 65: ...escription The MODEM has the function of testing the modem for any errors When the phone number input is displayed after pressing the TEST DIAL key input the desired phone number The TEST DIAL function is used to check the function of the modem dial The MODEM HANGUP function is used to hang up the dialing after using TEST DIAL S t o c k C h e c k c o m ...

Page 66: ...the DIAGNOSTICS menu And if the display is ready please insert and remove your card quickly 2 The card data will be displayed Fig 5 28 CARD SCAN Function Description The CARD SCAN has the function of testing the magnetic stripe reader and the card itself S t o c k C h e c k c o m ...

Page 67: ...ess KEY MATRIX button in the DIAGNOSTICS menu 2 Select the desired key to be tested and the key being pressed will blink on the display Fig 5 29 KEY MATRIX Function Description The KEY MATRIX has the function of testing the key pad S t o c k C h e c k c o m ...

Page 68: ...NH 2100T 5 Operator Functions 5 36 5 5 7 Sensor 1 Press SENSOR button in the DIAGNOSTICS menu 2 Press a button you want to check in the SENSOR menu Fig 5 30 SENSOR Main Screen S t o c k C h e c k c o m ...

Page 69: ...ll be displayed Each sensor status will be changed by turning the sensors on and off Fig 5 32 OTHER SENSOR Screen FLICKER 1 ATM has 3 kinds of flicker MCU SPR and CDU Each flicker will be blinking by pressing buttons Fig 5 33 FLICKER Screen Function Description The SENSOR has the function of testing if all the sensors are in proper working condition The sensors are tested by turning the sensors on...

Page 70: ...ect AGING in the DIAGNOSTICS menu 2 All units will be tested upto count you set When you press CANCEL key the testing will be stopped immediately Fig 5 34 AGING Function Description The AGING function is only used at the factory S t o c k C h e c k c o m ...

Page 71: ... Functions 5 39 5 6 CUSTOMER SETUP The Customer Setup function of the OPERATOR MENU includes the following CHANGE MESSAGE BIN LIST SURCHARGE MODE ADVERTISEMENT OPTIONAL FUNCTION OPTIONAL SETTING S t o c k C h e c k c o m ...

Page 72: ...0 5 6 1 Change message WELCOME MESSAGE 1 Press CUSTOMER SETUP button in the OPERATOR FUNCTION menu 2 Select the CHANGE MESSAGE in the CUSTOMER SETUP menu 3 Select the WELCOME MESSAGE in the CHANGE MESSAGE menu S t o c k C h e c k c o m ...

Page 73: ...efer to How to use keypad Chapter 5 1 Basic System Operation Fig 5 35 WELCOME MESSAGE Function Description The WELCOME MESSAGE function is used to edit the welcome text in INSERT AND REMOVE YOUR CARD QUICKLY screen The factory default message is WELCOME S t o c k C h e c k c o m ...

Page 74: ...T HEADER in the CHANGE MESSAGE menu 3 You can edit the RECEIPT HEADER Please refer to How to use keypad Chapter 5 1 Basic System Operation Fig 5 36 RECEIPT HEADER Function Description The RECEIPT HEADER function is used to edit the message at the header of receipt The factory default message is none S t o c k C h e c k c o m ...

Page 75: ...ill be displayed Fig 5 37 BIN LIST Function Description The BIN LIST function is used to register bank lists and give bin codes not to surcharge the additional fee But it is necessary to confirm the connected host because according to the host it can be used or not After designating the INDEX input a bin code with using EDIT BIN LIST S t o c k C h e c k c o m ...

Page 76: ...lect the SURCHARGE MODE button in the CUSTOMER SETUP menu 2 The SURCHARGE MODE menu will be displayed 3 If you press the ENABLE key it will be enabled as displayed 4 If you press the AMOUNT key you can enter the desired surcharge amount S t o c k C h e c k c o m ...

Page 77: ...ncludes the function to enable or disable the surcharge warning screen setting the surcharge amount and surcharge owner When the surcharge mode is disabled the surcharge warning message will not be displayed and when the surcharge mode is enabled the surcharge amount and owner name will be displayed in the surcharge warning screen The factory default is disabled mode surcharge amount is 0 00 and t...

Page 78: ...CUSTOMER SETUP menu 2 The ADVERTISEMENT menu will be displayed 3 If you press the PRIMARY SCREEN key the PRIMARY SCREEN will be displayed And select the SCREEN 1 in the PRIMARY SCREEN MENU 4 If you press the ENABLE DISABLE key it will be changed to be enabled or disabled S t o c k C h e c k c o m ...

Page 79: ...the TIMER key you can input the desired refreshing timer of advertisement text Fig 5 39 Advertisement Function Description The ADVERTISEMENT function is used to set the advertisement message displayed during idle time such as INSERT AND REMOVE YOUR CARD QUICKLY and PLEASE WAIT CONNECTING The factory default is disabled mode 3 seconds and no message But if there is no message HAVE A NICE DAY will b...

Page 80: ...TIONAL FUNCTION menu 2 If you press the PRE DIALING key you can change the desired pre dialing mode SELECT RECEIPT 1 If you select the SELECT RECEIPT in the OPTIONAL FUNCTION MENU it will be changed to be enabled or disabled Fig 5 40 Optional Function Function Description The OPTIONAL FUNCTION function is used to set PRE DIALING and set RECEIPT S t o c k C h e c k c o m ...

Page 81: ...6 6 Optional Setting 1 Select the OPTIONAL SETTING button in the CUSTOMER SETUP menu 2 ATM will not go to out of service mode until the number of error is exceeded the C0047 RETRY COUNT number Default number is 3 S t o c k C h e c k c o m ...

Page 82: ...function of the OPERATOR FUNCTION includes the following SET CLOCK ISO 1 2 3 EN DISABLE LANGUAGE EN DISABLE CHANGE PASSWORD MODEM MODEM SETUP DIAL MODE MODEM SPEED SPEAKER OUT INITIAL STRING MODEM TEST RMS RING COUNT SPEAKER VOLUME DEVICE SETUP S t o c k C h e c k c o m ...

Page 83: ... in the OPERATOR FUNCTION menu 2 Select the SET CLOCK in the SYSTEM SETUP menu 3 The SET CLOCK menu will be displayed Fig 5 41 SET CLOCK Function Description The SET CLOCK function is used to set the date and clock When the SECOND key is pressed the second will be reset to 0 S t o c k C h e c k c o m ...

Page 84: ...2 Select the ISO 1 2 3 EN DISABLE in the SYSTEM SETUP menu 3 If you press the ISO 1 2 3 key it will be changed to be enabled or disabled Fig 5 42 ISO 1 2 3 EN DISABLE Function Description The ISO 1 2 3 EN DISABLE includes the function to enable or disable the ISO warning screen Each key will be changed to be enabled or disabled S t o c k C h e c k c o m ...

Page 85: ...GE EN DISABLE in the SYSTEM SETUP menu 3 If you press the ENGLISH or SPANISH or KOREAN or JAPANSE key it will be changed to be enabled or disabled Fig 5 43 LANGUAGE EN DISABLE Function Description The LANGUAGE EN DISABLE key includes the function to enable or disable the LANGUAGE warning screen Each key will be changed to be enabled or disabled S t o c k C h e c k c o m ...

Page 86: ...E PASSWORD 1 Select SYSTEM SETUP in OPERATOR FUNCTION menu 2 Select CHANGE PASSWORD in SYSTEM SETUP menu 3 Select MASTER PASSWORD OPERATOR PASSWORD or SERVICE PASSWORD in CHANGE PASSWORD And enter the current Operator Password Fig 5 44 CHANGE PASSWORD S t o c k C h e c k c o m ...

Page 87: ...6 The password will be changed Fig 5 44 CHANGE PASSWORD Function Description The CHANGE PASSWORD function is used to change the Operator Password The factory default Operator Password is 222222 The factory default Master Password is 555555 The factory default Service Password is 111111 S t o c k C h e c k c o m ...

Page 88: ...ctions 5 56 5 7 5 Modem 5 7 5 1 MODEM SETUP A DIAL MODE Accessing the DIAL MODE 1 Select SYSTEM SETUP in OPERATOR FUNCTION menu 2 Select MODEM in SYSTEM SETUP menu 3 Select MODEM SETUP in MODEM menu S t o c k C h e c k c o m ...

Page 89: ...o DTMF or PULSE Fig 5 45 DIAL MODE Function Description The DIAL MODE function is used to change the Dial Mode to touch tone mode DTMF or rotary mode PULSE Consult with the local phone company to determine which option is supported The factory default is DTMF S t o c k C h e c k c o m ...

Page 90: ... 5 58 B Modem speed Accessing the MODEM SPEED 1 Select SYSTEM SETUP in OPERATOR FUNCTION menu 2 Select MODEM in SYSTEM SETUP menu 3 Select MODEM SETUP in MODEM menu 4 Select MODEM SPEED in MODEM SETUP menu S t o c k C h e c k c o m ...

Page 91: ... Modem Speed can be changed from 300bps up to 56 000bps Fig 5 46 MODEM SPEED Function Description The MODEM SPEED function is used to set the modem connecting speed with the host The factory default speed is 2400bps S t o c k C h e c k c o m ...

Page 92: ... Select SYSTEM SETUP in OPERATOR FUNCTION menu 2 Select MODEM in SYSTEM SETUP menu 3 Select MODEM SETUP in MODEM menu 4 Select SPEAKER OUT in MODEM SETUP menu When you press the Speaker Out key you can change speaker out on or off Fig 5 47 SPEAKER OUT S t o c k C h e c k c o m ...

Page 93: ...SPEAKER OUT function is used to change the speaker out on or off at the modem dial connection Service Personnel can check the dialing if it is normal or abnormal with this function in the speaker out on state The factory default is OFF S t o c k C h e c k c o m ...

Page 94: ... D Initial string Accessing the INITIAL STRING 1 Select SYSTEM SETUP in OPERATOR FUNCTION menu 2 Select MODEM in SYSTEM SETUP menu 3 Select MODEM SETUP in MODEM menu 4 Select INITIAL STRING in MODEM SETUP menu S t o c k C h e c k c o m ...

Page 95: ...e keypad Fig 5 48 INITIAL STRING Function Description The INITIAL STRING function is used to edit the Modem Initial String when the special circumstances require a nonstandard Modem Initial String The factory default is AT F Q6 MS V22B Before edit the Initial String consult with Service Personnel S t o c k C h e c k c o m ...

Page 96: ...ssing the MODEM TEST 1 Select SYSTEM SETUP in OPERATOR FUNCTION menu 2 Select MODEM in SYSTEM SETUP menu The modem will be started to test 3 Select MODEM TEST in MODEM menu 4 If the GOOD message appears press ENTER Fig 5 49 MODEM TEST S t o c k C h e c k c o m ...

Page 97: ...NH 2100T 5 Operator Functions 5 65 Function Description The MODEM TEST function is used to perform the modem reset test When the error is occurred contact the Service Personnel S t o c k C h e c k c o m ...

Page 98: ...UNT 1 Select SYSTEM SETUP in OPERATOR FUNCTION menu 2 Select RMS RING COUNT in SYSTEM SETUP menu 3 Enter RMS RING COUNT and press ENTER Fig 5 50 RMS RING COUNT Function Description When RMS calls to ATM ATM will answer to RMS after ringing as RMS RING COUNT S t o c k C h e c k c o m ...

Page 99: ... SETUP in OPERATOR FUNCTION menu 2 Select SPEAKER VOLUME in SYSTEM SETUP menu 3 Set your speaker volume with using key Fig 5 51 SPEAKER VOLUME Function Description The SPEAKER VOLUME function is used to set the speaker volume With using key an operator can hear the beep sound S t o c k C h e c k c o m ...

Page 100: ...ect SYSTEM SETUP in OPERATOR FUNCTION menu 2 Select DEVICE SETUP in SYSTEM SETUP FUNCTION menu Fig 5 52 CDU Setup Main screen B Changing Country Code in CDU 1 Press COUNTRY button The country code of bottom side will be changed USA CANADA and etc Fig 5 53 Country Code Setup S t o c k C h e c k c o m ...

Page 101: ...isting or not and so on Fig 5 54 MB Type Setup D Changing CASSETTE VOLUME in CDU 1 Press CASSETTE VOLUME button The number of cassette in CDU will be changed Fig 5 55 Cassette Volume Setup E Submit and apply the setup value After setup country code CDU type and number of cassette press EXECUTE button to apply SPEAKER VOLUME SPEAKER VOLUME S t o c k C h e c k c o m ...

Page 102: ...ing KEY MANAGEMENT MASTER KEY INDEX CHECK MASTER KEY EDIT MASTER KEY SET MASTER KEY SERIAL NUMBER TELEPHONE NUMBER TERMINAL NUMBER HEALTH CHECK MESSAGE CONNECT TIMER 60 SECOND REMOTE MONITOR RMS EN DISABLE RMS STATUS SEND EN DISABLE PASSWORD REMOTE PHONE MODEM SPEED ROUTING ID TRIAL DAY TOTAL S t o c k C h e c k c o m ...

Page 103: ...HOST SETUP in OPERATOR FUNCTION menu 2 Select KEY MANAGEMENT in HOST SETUP menu 3 Select the MASTER KEY INDEX in the KEY MANAGEMENT menu Enter the Master Key Index Fig 5 56 Master Key Index Function Description The MASTER KEY INDEX function is used to set the Master Key Index The range is 0 to 15 S t o c k C h e c k c o m ...

Page 104: ... the CHECK MASTER KEY 1 Select HOST SETUP in OPERATOR FUNCTION menu 2 Select KEY MANAGEMENT in HOST SETUP menu 3 Select CHECK MASTER KEY in KEY MANAGEMENT menu 4 It will display the check sum of all injected master key Fig 5 57 Check Master Key S t o c k C h e c k c o m ...

Page 105: ...unctions 5 73 Function Description The CHECK MASTER KEY function is used to display the check sum of all injected Master Key The master key which is displayed as _______ means it is in empty state S t o c k C h e c k c o m ...

Page 106: ... EDIT MASTER KEY 1 Select HOST SETUP in OPERATOR FUNCTION menu 2 Select KEY MANAGEMENT in HOST SETUP menu 3 Select EDIT MASTER KEY in KEY MANAGEMENT menu 4 Select MASTER KEY PART1 or MASTER KEY PART2 in EDIT MASTER KEY menu Fig 5 58 Edit Master Key S t o c k C h e c k c o m ...

Page 107: ... 2100T 5 Operator Functions 5 75 5 Enter the master key index 6 Enter the Master Key PART 1 7 Verify the Master Key PART 1 8 Enter the Master Key PART 2 Fig 5 58 Edit Master Key S t o c k C h e c k c o m ...

Page 108: ...r Key PART 2 10 After inputting the Master Key the check sum will be displayed Press ENTER after confirming the check sum Fig 5 58 Edit Master Key Function Description The EDIT MASTER KEY function is used to enter the Master Key S t o c k C h e c k c o m ...

Page 109: ...PERATOR FUNCTION menu 2 Select KEY MANAGEMENT in HOST SETUP menu 3 Select MASTER KEY SERIAL NUMBER in KEY MANAGEMENT menu And insert serial number Fig 5 59 MASTER KEY SERIAL NUMBER Function Description The MASTER KEY SERIAL NUMBER function is used to insert the ATM machine number for RMS Mono 8890000001 8899999999 S t o c k C h e c k c o m ...

Page 110: ...NE NUMBER 1 Select HOST SETUP in OPERATOR FUNCTION menu 2 Select TELEPHONE NUMBER in HOST SETUP menu 3 Select HOST PHONE 1 in TELEPHONE NUMBER menu 4 Enter Host Phone number 1 Please refer to 5 1 Basic Operation How to use keypad Fig 5 60 Telephone Number S t o c k C h e c k c o m ...

Page 111: ...enu 6 Enter Host Phone number 2 Please refer to 5 1 Basic Operation How to use keypad Fig 5 60 Telephone Number Function Description The TELEPHONE NUMBER function is used to enter the Primary Telephone Number and the Back up Telephone number of the host S t o c k C h e c k c o m ...

Page 112: ...HOST SETUP in OPERATOR FUNCTION menu 2 Select TERMINAL NUMBER in HOST SETUP menu 3 Enter the Terminal Number Please refer to 5 1 Basic Operations How to use keypad Fig 5 61 TERMINAL NUMBER Function Description The TERMINAL NUMBER is included in transaction message to host S t o c k C h e c k c o m ...

Page 113: ...2 Select HEALTH CHECK MESSAGE in HOST SETUP menu 3 Select HOST SEND and MESSAGE SEND INTERVAL in HEALTH CHECK MESSAGE menu Fig 5 62 HEALTH CHECK MESSAGE Function Description The HOST SEND function is used to set HOST SEND MESSAGE to be enabled or disabled The MESSAGE SEND INTERVAL function is used to set INTERVAL TIME S t o c k C h e c k c o m ...

Page 114: ...ess ENTER Fig 5 63 CONNECT TIMER Function Description The CONNECT TIMER 60 SECOND function is used to set the waiting timer during connecting to the host After powering on the machine the machine will try to connect to the host However when the machine fails to connect to the host it will wait for a while and will attempt to connect again This function is used to set the waiting time The factory d...

Page 115: ...e monitor 5 8 6 1 RMS EN DISABLE Accessing the RMS EN DISABLE 1 Select HOST SETUP in OPERATOR FUNCTION menu 2 Select REMOTE MONITOR in HOST SETUP menu 3 Select RMS EN DISABLE in REMOTE MONITOR menu Fig 5 64 RMS EN DISABLE S t o c k C h e c k c o m ...

Page 116: ... key it will be changed to be enabled or disabled Fig 5 65 RMS EN DISABLE Function Description The RMS Remote Monitoring System EN DISABLE function is used to connect with the RMS mode in enabled or in disabled The factory default is disabled S t o c k C h e c k c o m ...

Page 117: ...en disable Accessing the RMS STATUS SEND EN DISABLE 1 Select HOST SETUP in OPERATOR FUNCTION menu 2 Select REMOTE MONITOR in HOST SETUP menu 3 Select RMS STATUS SEND EN DISABLE in REMOTE MONITOR menu Fig 5 66 RMS STATUS SEND EN DISABLE S t o c k C h e c k c o m ...

Page 118: ...ll be changed to be enabled or disabled Fig 5 67 RMS STATUS SEND EN DISABLE Function Description The RMS Remote Monitoring System STATUS SEND EN DISABLE function is used to send NH 2100T status to the RMS when NH 2100T status is changed The factory default is disabled S t o c k C h e c k c o m ...

Page 119: ...ctions 5 87 5 8 6 3 Password Accessing the PASSWORD 1 Select HOST SETUP in OPERATOR FUNCTION menu 2 Select REMOTE MONITOR in HOST SETUP menu 3 Select PASSWORD in REMOTE MONITOR menu Fig 5 68 PASSWORD S t o c k C h e c k c o m ...

Page 120: ...w RMS Password 6 Enter new RMS Password again 7 The password will be changed Fig 5 69 PASSWORD Function Description The PASSWORD function is used to set the RMS password to connect to NH 2100T from RMS The factory default RMS Password is 333333 S t o c k C h e c k c o m ...

Page 121: ...89 5 8 6 4 Remote phone Accessing the REMOTE PHONE 1 Select HOST SETUP in OPERATOR FUNCTION menu 2 Select REMOTE MONITOR in HOST SETUP menu 3 Select REMOTE PHONE 1 in REMOTE MONITOR menu Fig 5 70 REMOTE PHONE S t o c k C h e c k c o m ...

Page 122: ...ypad 5 Select REMOTE PHONE 2 in REMOTE MONITOR menu 6 Enter the second Remote Phone number 2 Please refer to 5 1 Basic Operations How to use keypad Fig 5 70 REMOTE PHONE Function Description The REMOTE PHONE function is used to input the RMS Primary Telephone Number and the Back up Telephone Number S t o c k C h e c k c o m ...

Page 123: ...UP in OPERATOR FUNCTION menu 2 Select REMOTE MONITOR in HOST SETUP menu 3 When you press MODEM SPEED key the speed will be changed to 300bps up to 56 000bps Fig 5 71 MODEM SPEED Function Description The MODEM SPEED function is used to set the Modem speed of RMS and NH 2100T S t o c k C h e c k c o m ...

Page 124: ...n OPERATOR FUNCTION menu 2 Select ROUTING ID in the HOST SETUP menu 3 Enter the desired Routing ID number Please refer to 5 1 Basic Operations How to use keypad Fig 5 72 ROUTING ID Function Description The ROUTING ID function is used to set the Routing ID Number of NH 2100T S t o c k C h e c k c o m ...

Page 125: ...RIAL DAY TOTAL in HOST SETUP menu 3 If you press TRIAL DAY TOTAL button it will be changed to be enabled or disabled 4 If you press SET LOGGING TIME button it will be set to the automatic close time Fig 5 73 TRIAL DAY TOTAL Function Description The TRIAL DAY TOTAL function is used to run automatic action of DAY TOTAL S t o c k C h e c k c o m ...

Page 126: ... 5 Operator Functions 5 94 5 9 Transaction Setup The TRANSACTION SETUP function of the OPERATOR FUNCTION includes the following DISPENSE LIMIT DENOMINATION FAST CASH CURRENCY LOW CHECK S t o c k C h e c k c o m ...

Page 127: ...imit after pressing DISPENSE LIMIT button Fig 5 74 DISPENSE LIMIT Function Description The DISPENSE LIMIT function is used to set the maximum amount of notes that can be dispensed per transaction The maximum amount must be multiples of denomination And the maximum number of notes must not be over totals of 40 notes The factory default is 300 S t o c k C h e c k c o m ...

Page 128: ...N in TRANSATION SETUP 3 Enter the desired denomination of bills after pressing DENOMINATION button Fig 5 75 DENOMINATION Function Description The DENOMINATION function is used to set the denomination of notes to be set in the cassette The valid denomination is 20 40 60 80 100 and 120 The factory default is 10 and 20 2 cassettes S t o c k C h e c k c o m ...

Page 129: ...P menu 3 You can change the fast cash amount LB0 to LB2 and RB0 to RB2 with press the button Fig 5 76 FAST CASH Function Description The FAST CASH function is used to set the cash amount which is to be displayed on the FAST CASH screen The maximum amount must be less than the Dispensable Limit The factory default is 20 40 60 80 100 and 120 S t o c k C h e c k c o m ...

Page 130: ... Low Currency Check function press CURRENCY LOW CHECK button once Fig 5 77 CURRENCY LOW CHECK Function Description The CURRENCY LOW CHECK function is used to set the cassette low level detection If this function is enabled the machine will be changed to OUT OF SERVICE when notes are not enough in the cassette The factory default is in disable S t o c k C h e c k c o m ...

Page 131: ...NH 2100T 6 Appendix 6 1 6 Appendix S t o c k C h e c k c o m ...

Page 132: ...A lab certified Input Key Menu Keys 2 x 4 Type Tray with shutter Spread Denomination 1 Denomination Max number of bills dispensed 40 notes transaction Number of cassettes 1 000 bills Discharging speed 7 notes sec Method Note by note collection Cash Dispenser Reject Box capacity 200 notes with key lock Type Dip Type Magnetic card ISO 1 2 Card Reader Smart card reader Optional Printing method Therma...

Page 133: ...ill which is very clean and can readily be recognized as a true bill z Bill has sufficient life or sizing to be handled easily z Bill which can be manually held straightly when one end is held by a hand and the bill is slightly curved vertically S t o c k C h e c k c o m ...

Page 134: ... 4 B 2 Unacceptable condition z Bill having serious wrinkles torn or broken section wherein paper fiber is broken and separation begins 9 Wrinkle 9 Torn 9 Broken section Wrinkle Torn Broken Section S t o c k C h e c k c o m ...

Page 135: ...ed seriously z Bill with holes Perforated bill z Bill ragged and cannot be held straightly when one end is supported by a hand Stained Hole 20mm 35mm When the bill is held by 20mm and the straightness of the bill is 35mm or less it cannot be used S t o c k C h e c k c o m ...

Page 136: ...NH 2100T 6 Appendix 6 6 z Bill with cellophane tape scotch tape etc z Bill with folds z Gradually curved bill bills tied by hand seal etc Tape Fold Band seal S t o c k C h e c k c o m ...

Page 137: ...NH 2100T 6 Appendix 6 7 z Bill with folded lines 9 Case 1 9 Case 2 9 Case 3 Bill distortion should not exceed 10 mm S t o c k C h e c k c o m ...

Page 138: ...NH 2100T 6 Appendix 6 8 C RECEIPT PAPER SPECIFICATIONS All measurements are in mm S t o c k C h e c k c o m ...

Page 139: ...NH 2100T 6 Appendix 6 9 D MAGNETIC CARD SPECIFICATIONS Item ISO Card Unit Inch Length Card Bending Magnetic Stripe Position S t o c k C h e c k c o m ...

Page 140: ...or CDU encoder error CDU double detect module failure 1 CDU double detect module failure 2 Note detected outlet sensor CDU double detect module failure 3 Normal Status Set the cash cassette properly Load the cash into the cash cassette and set the number of bills Empty the Reject Bin Close the Security Door Clear the jammed paper Close the feed lever Load the receipt paper Call your service person...

Page 141: ...sal failure Transaction Error responded by Host Communication Error Set the cash cassette properly Call your service personnel Clear jammed notes or call your service personnel Check notes or call your service personnel Check notes or call your service personnel Check notes and note set status Call your service personnel Check notes and note set status Check notes and note set status or Call your ...

Page 142: ...is not inputted RMS Password is not inputted in RMS Enable RMS Phone Number is not inputted in RMS Enable Terminal Number is not inputted Routing ID is not inputted Master Key Serial Number is not inputted Non Cash Type text is not in out only MB 2100 2200 Parameter is not properly set NVRAM Failure Call your service personnel Call your service personnel Call your service personnel Call your servi...

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