EN © 2021 HYKKER.
All rights reserved.
Dynamic Bass headphones
21
BT connection does not
work
Make sure that your source device is correctly paired with
the headphones.
Check if the source device is not paired with another
device.
Check that the devices are not more than 10 m apart in
an open space. Obstacles (furniture, walls) reduce the
range of cooperation possible between devices.
Make sure that other devices do not interfere with the
transmission.
The plug does not fit into
the socket on the sound
source.
Use a suitable adapter from a 3.5 mm minijack to
a suitable for the sound source.
The adapters are NOT included.
No sound is heard when
connected to a sound
source.
If connected via BT:
Check that the volume of the headphones or audio
source is not set to a minimum.
Check the BT connection volume set on your source
device.
Make sure that you have not set a limit on audio
streaming on the source device and that you have set
a correct channel for sending audio.
When connected with a 3.5 mm minijack cable:
Check that the cable is correctly connected to the sound
source.
Check the volume level of the sound source.
Check that the socket in the sound source is not
damaged.
Check that the plug or cord of the headphones is not
damaged.
You can hear the sound,
but there are also noises
and crackles.
If connected via BT:
Check the quality of the sound files in the source.
Check that the connection is not interrupted by another
device.
Check that the distance from the sound source is not too
great
When connected with a 3.5 mm minijack cable:
Check that the socket outlet in the sound source of the
device is not damaged.
Check that the headphones or cable are not damaged.
If you have failed to remedy the problem, please contact the manufacturer's hotline.
