Husqvarna Viking Platinum Q 165 User Manual Download Page 2

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Platinum Q|165™

User’s Guide

Summary of Contents for Viking Platinum Q 165

Page 1: ...User s Guide KEEPING THE WORLD SEWING Stand up Machine ...

Page 2: ... notice If you find any problems in the manual please report them to us in writing This document is not warranted to be error free Singer Sourcing Limited LLC assumes no responsibility or liability for any errors or inaccuracies that may appear in the informational content contained in this manual Platinum Q 165 User s Guide ...

Page 3: ...chine the quilt or to yourself Contents How to Use This Manual 2 Congratulations on Your Purchase 4 What s Included With Your Machine 4 Important Safety Information English 5 About Your Machine 9 General Specifications 9 Get to Know Your Platinum Q 165 10 Installation and Setup 13 Carriage 13 Power Cord 13 Stitch Regulation Cable 13 Handlebars and Display 14 Optional Accessory Rear Handlebars Disp...

Page 4: ... screen Calculator 37 Diagnostics 38 Alarms 40 Quilt Timer and Stitch Counter 42 Set Language 43 Updating Machine Software 44 Information Screen 46 Machine Maintenance 47 Clean and Oil Your Platinum Q 165 47 Maintenance Schedule 48 Troubleshooting 49 Appendix 1 54 Federal Communications Commissions FCC Declaration of Conformity For USA Only 54 Canadian Department of Communications Compliance State...

Page 5: ...there and they can t wait to see your creations Remember if you ever have questions your local retailer can help you or you can contact us by calling 385 777 5256 Thank you and happy quilting Â Â IMPORTANT These packaging materials are designed to prevent the machine from being damaged Keep them in case you need to bring this machine to the dealer or send it for repair Register Your Platinum Q 165...

Page 6: ... the Platinum Q 165 from the electrical outlet when performing any maintenance changing the needle removing thread locks or when left unattended Do not unplug by pulling on cord To unplug grasp the plug not the cord Keep fingers away from all moving parts Use caution around the needle or sharp external components Change the needle often Do not use bent or dull needles Every quilt deserves a new ne...

Page 7: ...al sensory or mental capabilities or lack of experience and knowledge if they are instructed concerning the safe use of the machine understand the hazards involved and are supervised Cleaning and user maintenance shall not be made by children without supervision Wear safety glasses Save these instructions This machine is intended for household or commercial use Disclaimer Husqvarna Viking and its ...

Page 8: ...the plug illustrated in sketch A above A temporary adapter which looks like the adapter illustrated in sketches B and C may be used to connect this plug to a 2 pole receptacle as shown in sketch B if a properly grounded outlet is not available The temporary adapter should be used only until a properly grounded outlet can be installed by a qualified electrician The green colored rigid ear lug and t...

Page 9: ... 8 powerquilter 1650 Quilting Machine User s Guide ...

Page 10: ...ode from 25 stitches per minute to 1800 stitches per minute Regulated Mode from 0 stitches per minute to full speed Stitches Per Inch 4 stitches per inch to 18 stitches per inch Needle System 134 135 X 7 Needle Sizes recommended From 80 12 to 125 20 Hook System Rotary Horizontal Axis M class bobbin Bobbin Type Aluminum Class M Bobbin Case Type MF Motor Type Brushless DC Needle Positioning Up and d...

Page 11: ... 1 Spool Pin 2 Thread Mast 3 Thread Guide A 4 Three Hole Thread Guide B 5 Thread Guide C 6 Top Thread Tension Assembly 7 Stirrup Thread Guide E 8 Take Up Lever 9 Thread Guide F 10 Needle Bar Thread Guide 11 Front Casing Frame 12 Side Laser Stylus Post Hole 13 Hand Wheel 13 12 3 4 2 5 6 7 9 8 1 11 10 ...

Page 12: ...l Spool Pin Mounting Hole 25 Spool Support 26 Front Base 27 Ruler Base Post 28 Back Casing Frame 29 Machine Stitch Regulation Encoder 30 Rear Base Left side view 14 Needle Bar 15 Needle Bar Clamp Screw 16 Needle Bar Thread Guide 17 Needle 18 Ruler Foot 19 Needle Plate 20 Sewing Feet mount 21 Presser Bar 23 24 29 28 26 22 14 15 16 19 18 21 30 27 25 17 20 ...

Page 13: ...ide Rear and Front Views 31 Serial Port for Stitch Regulator 32 Rear Handle Bar Serial Port 33 Rear Threaded Handle Holes 34 Power Cord Connector 35 Fuse Holder 36 On Off Switch 37 Bobbin Assembly 38 LED Light Ring Rear Front 38 37 32 31 33 36 34 35 ...

Page 14: ...uring that the carriage encoder assembly will be toward the back of the machine the power cord side of the machine 2 Place the machine on the carriage U U CAUTION The Platinum Q 165 is heavy Never attempt to lift it alone Always use two people when lifting Always lift from the throat of the machine not from the handlebars or needle bar 3 T he stitch regulation cable is usually already connected to...

Page 15: ...bars To install the handlebars 1 Ensure that the machine is unplugged from the electrical outlet 2 Locate the four screws and the 3 mm Hex tool Line up the holes on top of the handles with the pre drilled holes on top of the machine 3 Slide a single screw into one of the holes until it stops Hand tighten the bolt enough to secure the handles to the top of the machine Insert and hand tighten the re...

Page 16: ...o holes until they stop Hand tighten and then use the 3 mm wrench to securely fasten the handles to the back of the machine 4 After the four bolts are in place plug the small connector end of the cable into the port on the left side of the display Push the plug securely into place 5 Securely plug the other end of the cable into the port on the back of the machine below the handlebars NOTE See the ...

Page 17: ...receives power and is turned on To turn off the laser unplug the cable The laser projects a straight laser beam visible as a dot on surfaces it hits Use the laser dot as a guide or stylus to trace printed pantograph designs and stitch the continuous pattern onto a quilt The laser stylus can move in any direction by rotating the clamp on the post and pivoting the laser up or down To make an adjustm...

Page 18: ...this manual NOTE If you can t see the threaded housing the lens may be threaded too far into the laser body You will need to use a large slotted screwdriver to turn it counter clockwise until the housing is visible You can then rotate it with your fingertips to bring the light into focus Be very careful to not scratch the lens when using the screwdriver U U CAUTION Use of controls or adjustments o...

Page 19: ...s with your quilting machine U U CAUTION Use only one quarter inch thick rulers and templates with your machine Do not use rotary cutting rulers as they are too thin and can easily slip under the hopping foot Always use a ruler base or extended table to stabilize the ruler Keep the ruler flat and quilt only where you are securely holding the ruler Apply gentle three point pressure to the ruler as ...

Page 20: ...eedle system for your Platinum Q 165 quilting machine The machine was timed to use this specific type of needle and it is designed to work with the high quilting speeds and multidirectional stitching the Platinum Q 165 offers The Platinum Q 165 uses the 134 needle system Note that the needle has a round shank rather than a shank with a flat side like home sewing machines use If you use the recomme...

Page 21: ...e issues Stripped threads and damage caused by improper needle installation or tightening are not covered under warranty Scarf back side Side view Groove front side NOTE It is recommended to use a new needle for each new quilt Also replace the needle any time it becomes bent dull or burred Â Â IMPORTANT Check the needle to confirm it is fully inserted The needle bar has a stop sight hole above the...

Page 22: ... denim canvas or densely woven fabric may also require a larger needle Hopping Feet Your machine comes with two hopping feet a ruler foot comes installed and an open toe foot Use the ruler foot for everyday quilting and ruler work and use the open toe foot when you need greater stitch visibility such as when you are micro quilting To change the hopping foot 1 Remove the foot that is on the mount b...

Page 23: ...as when you change the needle 1 Place the bobbin in the bobbin case so that the thread pulls off clockwise when viewing the open side 2 Slide the thread through the slot and under the tension spring leaving approximately five to six inches of thread hanging loose To test bobbin tension The bobbin tension is the foundation tension for the entire machine Always set the bobbin tension first NOTE Chec...

Page 24: ...Turn off the power to the machine 2 Place the bobbin in the bobbin case so that the thread pulls off clockwise when viewing the open side 3 Slide the thread through the slot and under the tension spring leaving 5 to 6 inches of thread hanging loose 4 To fit the bobbin case onto the hook spindle in the machine orient the bobbin case as shown in the photo with the alignment notch to the right Push t...

Page 25: ...herwise it will float outside the discs providing little or no top tension This could cause thread nesting problems on the bottom side of the quilt Machine Quilting Tip Test the tension settings before quilting The best way to make sure the top and bottom tension settings are balanced is by quilting Keep 4 inch squares of light solid fabric on hand to place at the side of the quilt on the extra ba...

Page 26: ...n first Then stitch out to check top tension 2 If top thread looks like Diagram A Problem The top thread tension is too tight Solution Loosen the top thread tension by turning the tension knob counterclockwise 3 If top thread looks like Diagram B Problem The top thread tension is too loose Solution Tighten the top thread tension by turning the tension knob clockwise ...

Page 27: ...read up and through the take up lever from back to front and then to the pigtail thread guide and thread through the needle bar thread guide hole 6 Make sure the thread is following the groove down the front of the needle and insert thread through the eye of the needle from front to back 11 While pulling thread through the eye of the needle be careful that the thread does not twist around the need...

Page 28: ... powerquilter 1650 Quilting Machine User s Guide 27 2 1 3 4 5 6 7 8 9 10 11 ...

Page 29: ... the quilt 1 After the machine is threaded move the machine over the quilt to your starting location 1 09 UP DOWN SPEED DOWN 2 While firmly holding the tail of the needle thread press the needle up down button twice causing the needle to go down through the quilt sandwich and then back to the up position Or press and hold the up down button until the needle does a full revolution then release the ...

Page 30: ... to go down through the quilt sandwich and then back to the up position Or press and hold the up down button until the needle does a full revolution then release the button 3 Move the machine four to six inches while holding the needle thread in place The bobbin thread will pull up through to the top of the quilt 4 Grasp the bobbin thread loop and pull it to the desired length Reposition the needl...

Page 31: ...e and to use tools such as counting stitches on a quilt or logging how much time it took to finish your quilt Buttons are selected or on when they are blue and display white text or graphics Buttons are off when they are white When you touch a button it will toggle on or off open a pop up box for you to enter information or open a screen with more options Button is selected or on Button is deselec...

Page 32: ...vailable see Information Screens in the Toolbar Options section of this manual Other buttons on the Main Screen Needle stop button Touch the button to alternate between having the needle stop in the up or down position when you stop stitching Your choice displays in blue as shown at the left This button does not move the needle but rather indicates your preference for the final needle position whe...

Page 33: ... you To use manual stitching mode Touch the Manual button and then specify the stitches per minute SPM by pressing the plus or minus buttons on the screen or selecting one of the two white boxes with a stitches per minute preset Pressing the plus or minus buttons on the screen to change the stitches per minute has the same effect as pressing the plus or minus buttons on the handlebars while in Man...

Page 34: ... break the thread or make it extremely difficult to unpick Decrease the stitching speed while maintaining a constant motion with the machine to bring the stitches to the desired length Stitch Regulation Stitch regulation maintains a consistent stitch length stitches per inch regardless of how quickly or slowly you move the machine Machine Quilting Tip Getting started with stitch regulation Set the...

Page 35: ...tings Similarly as you bring your quilting to a stop the needle will continue stitching at the cruise speed stitches per minute until you press the stop button on the handlebars The minimum speed of the needle is dependent upon the stitches per minute setting you choose A setting of 75 is recommend to start at Begin moving the machine to avoid stitching in place for too long Machine Quilting Tip W...

Page 36: ... moving the machine but do not press the Stop Stop button after two minutes it will time out and a message box appears to let you know you will need to press the Start Stop button to resume quilting U CAUTION Always make sure the power is off when changing the needle replacing the bobbin or placing your hands near the needle to avoid unwanted stitching in your quilt or in your fingers Machine Quil...

Page 37: ...Platinum Q 165 comes equipped with an LED light ring To control the lights on the machine To toggle the LED light ring on and off touch the Lights button on the Main screen When lights are on the on off button displays in color Touch the on off button to quickly turn off the light ...

Page 38: ...t an option the button background turns to blue and the screen changes for you to do any customization of that setting On Screen Calculator The Platinum Q 165 includes a basic on screen calculator It functions like all basic calculators For example press a number button and a function button followed by another number button Function buttons include addition subtraction multiplication x and divisi...

Page 39: ...Sensor test helps you determine whether there may be a problem with the Platinum Q 165 motor Press the Motor Sensor Test button Slowly rotate the hand wheel While rotating you should hear an audible pulsing beep If you get a constant solid beep or no beep at all the test has failed and the machine should be inspected by a qualified Platinum Q 165 repair technician To perform the Needle Sensor Test...

Page 40: ...eping with constant motion indicate a problem with the Y axis encoder NOTE The most likely cause of a problem is a stitch regulator wheel that is not making consistent contact with the track Check the spring tension on the sensor assembly on the machine to assure that it will easily return to the fully extended down position after being compressed Also assure that the track is straight with no dip...

Page 41: ...ou are moving the machine faster than 100 of the motor capacity To control the overspeed alarm The overspeed alarm alerts you if you are moving the machine faster than 100 of the motor capacity and therefore are quilting too fast for stitch regulation to work properly Touch the alarm icon to turn on or oﬀ the overspeed alarm It appears blue when enabled 1 Touch the alarm button to turn it on or of...

Page 42: ... sound Shows the current quilting alarm setting Press the plus or minus buttons to change the alarm setting Touch the alarm icon to turn on or oﬀ the quilting alarm It appears blue when enabled 1 Specify the amount of time that will elapse before the alarm will go off Fine tune the alarm setting by pressing the plus or minus buttons which changes the alarm setting by one minute at a time 2 Touch t...

Page 43: ...ilting timer to keep track of how much time you spend on a quilt The quilting timer measures time the machine is actually quilting not the time the machine is on but not stitching Reset button Press to clear the quilting timer Press Play to track the time spent on a quilt 1 When you begin a new quilt press Reset 2 When you are ready to begin tracking the time spent on a quilt press Play Proceed wi...

Page 44: ...er Set Language The language setting determines the language used on the Platinum Q 165 information screens The choices are English French German and Spanish To select a language 1 Touch the Tools icon in the toolbar The Tools screen appears 2 Press the language image to rotate through the language options English French Français German Deutsch and Spanish Español 3 When the button representing th...

Page 45: ... a USB drive insert the drive into the USB port on the right side of the display The arrow will flash until the USB drive is fully inserted the display changes to show the USB inserted into the machine If the image doesn t change remove and insert the USB drive again Then touch either the Machine or Display button depending on which software you want to update Touch the Tools icon in the toolbar T...

Page 46: ...on will remain blue until the update is completed 2 The Platinum Q 165 will search for the display update file on the USB drive When the update is complete the Main screen appears on the display NOTE If you do not have the optional rear handlebars you will hear three beeps while the front display is updating To update the optional rear display s software If you have a the optional rear handlebars ...

Page 47: ...out your machine You may need to provide system information to Husqvarna Viking customer service or an authorized Husqvarna Viking dealer when purchasing machine accessories or receiving technical assistance Touch the Information icon in the toolbar Shows the lifetime stitch count for the machine Shows the machine s software version number Shows the screen s software version number Shows the machi...

Page 48: ...emove lint 3 Put a small drop of oil on the hook in the region where the bobbin basket assembly and the rotating hook meet The oil will work its way back into the interlocking area of the hook and bobbin basket 4 Replace the bobbin and bobbin case and turn on the machine Machine Quilting Tip After oiling your machine After oiling always sew on a scrap piece of fabric off to the side of the quilt a...

Page 49: ... to the ongoing cleaning and oiling maintenance you should have your machine serviced by an authorized Husqvarna Viking service technician every 12 to 24 months depending on use They will take care of oiling and greasing internal parts and ensure the machine is in tip top working order ...

Page 50: ...en hit bumped or pulled off center while maneuvering the machine about the quilt A slightly bent needle can be a major cause of skipped stitches Incorrect needle size Use the proper size of needle for the work and thread being used Some battings and fabrics used in quilting may constrict or impede the thread passing through the front groove of the needle This diminishes the loop lift required for ...

Page 51: ...lace the needle Make sure that the needle is pushed into the needle bar clamp until it can go no farther Visually check that it is up to the top of the stop sight hole above the needle bar clamp screw If the needle isn t installed properly it can cause damage in the bobbin area and needle plate The needle hits the needle plate Correctly position the needle needle plate or hopping foot Replace with...

Page 52: ...ne and unplug the machine from the electrical outlet Lubricate the hook strongly turn the hand wheel clockwise and if necessary counterclockwise several times and then remove the thread caught in the hook Thread Nests Under Quilt Corrective Measure s Not enough tension on top thread Check that the machine is threaded correctly Make certain that the thread is flossed snugly in place between the two...

Page 53: ...cones Tipped cones can dramatically affect thread tension and can cause breakage Debris in tension discs Inspect for particles and remove any fuzz or debris Bobbin rotation is not smooth Change the bobbin The slightest hesitation of the bobbin rotation can be the cause of dramatic tension change and thread breakage Needle is burred bent or dull or installed incorrectly Change the needle at least o...

Page 54: ...t and needle causing broken thread Needle plate damage Hook damage Broken needles or damaged needle bar clamp Nothing visible on the display Corrective Measure s Display cables unplugged Locate the black cables that plug into the touch screen display and connect to the side of the machine Make sure both ends are plugged in securely NOTE If the troubleshooting tips do not eliminate the problem plea...

Page 55: ...nterference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the recei...

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