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5. the appliance does not work.
Make sure that the power cord is properly plugged in.
Check that the hopper is properly assembled.
For safety reasons, if the hopper has not been locked into place, the appliance will not operate.
Check if the appliance is assembled according to the directions in the manual.
Refer to manual for assembly instructions or consult with your Customer Service Center for addi
-
tional assistance.
6. the appliance stops during normal operation.
Make sure you haven’t inserted heavy loads or large pieces of ingredients into the appliance.
Refer to page 17 of the manual and follow the guideline for using the [REV] button.
If the issue is not resolved after following the above process, please contact your local Customer
Service Center.
7. the hopper does not open.
there might be a lot of residue (pulp) built up inside.
Put the control lever in half-closed ( ) position, and press [O
n
] button to release residue. Press
[REV] button for 3-5 seconds then stop. Repeat this process 2 to 3 times.
Have you placed any foreign substances or solid objects (hard seeds such as cherry seeds) in the
juicer?
Press [REV] button to push the ingredients back up the hopper chute.
do not attempt to open by force.
Please contact your local Customer Service Center for assistance.
8. Juice leaks over the body.
Have you inserted a lot of ingredients into the hopper chute?
If the amount of ingredients inserted is too much compared to the amount coming out of the pulp
outlet, the packing becomes slightly pushed away creating a gap, so the juice leaks out. Do not put
too many ingredients in by force, but gradually when extracting.
9. there are fine lines or scratch marks around the squeezing screw.
These are completely normal “molding marks” resulting from the manufacturing process. There
are no problems for use.
10. the chamber shakes when squeezing.
the motor may cause slight shaking.
Depending on the texture of the ingredient, there may be slight shaking as the squeezing screw ro
-
tates. This is a normal phenomenon and is not a malfunction. Firm ingredients (e.g. carrot, potato,
radish, beet, etc.) may cause more shaking than softer ingredients.
11. the chamber shakes when squeezing.
If the control lever is in the
position, the chamber set will not fit onto the body. Before
assembling the chamber set, make sure that the control lever is in the
position.
