HunterDouglas Sonnette Page 2 Installation Manual Download

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CONTENTS

their respective owners.

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Call Hunter Douglas Consumer Support at

(800) 789-0331.

GETTING STARTED ...................................................................................... 1

Product View ....................................................................................................1
Tools and Fasteners Needed ...........................................................................2

INSTALLATION ............................................................................................. 3

OPERATION ................................................................................................. 17

Operating the PowerView

App and Gen 3 Remote .....................................17

Resetting the Shade (If Necessary) ...............................................................18

TROUBLESHOOTING ................................................................................. 19
CARE............................................................................................................. 27

Removing the Shade (If Necessary) ..............................................................27
Cleaning Procedures ......................................................................................27

DECLARATIONS.......................................................................................... 29
CHILD SAFETY ............................................................................................ 30
WARRANTY ................................................................................................ 31

Summary of Contents for Sonnette

Page 1: ...Installation Operation Care Sonnette Cellular Roller Shades PowerView Gen 3 Automation...

Page 2: ...Mount the Installation Brackets 3 Mount the Installation Brackets Inside Mount 4 Mount the Installation Brackets Outside Mount 5 STEP 2 Attach Rechargeable Battery Mount to Headrail If Applicable 8 S...

Page 3: ...llation Brackets End Cap Bottom Rail Bottom Rail End Cap Headrail 18V Battery Wand Not Shown Rechargeable Battery Wand Satellite Battery Pack C Size Satellite Battery Wand 18V DC Power Supply and XL I...

Page 4: ...6 Hex Head Screws Provided Two 11 2 screws are provided per installation bracket Longer 6 Hex Head Screws Not Provided If using spacer blocks use 6 screws long enough for a secure attachment Speed Nu...

Page 5: ...s will require spacer blocks and XL brackets if using rechargeable batteries Shade orders may also include spacer blocks or extension brackets if they were specified for added clearance Mounting Types...

Page 6: ...and once the headrail is properly in place levers automatically click to the right Center the brackets on your marks and mark the location of the screw holes The depth required for fully recessed mou...

Page 7: ...pening at the desired height Use a pencil to lightly mark the mounting surface at each end of the headrail Alternatively measure the width of the headrail and use that width to mark the headrail end p...

Page 8: ...drill bit CAUTION Use drywall anchors when mounting into drywall Attach the installation or extension brackets using the screws provided IMPORTANT The top of the installation brackets or extension bra...

Page 9: ...using spacer blocks IMPORTANT The tops of the installation brackets must be level with the front edges aligned CAUTION Use drywall anchors when mounting into drywall If using extension brackets attac...

Page 10: ...ttery mount with the battery wand clips Push the battery mount onto the battery wand clips until it snaps into place Check to make sure the battery mount is secure CAUTION Be sure the cable does not b...

Page 11: ...he headrail at each bracket to ensure it is installed securely Attach the Dust Cover Optional for Outside Mounts The dust cover is used to protect the top of the headrail from exposure on outside moun...

Page 12: ...y wand is stored in the front of the headrail Reference the label on the front of the headrail for location Plug the power cable into the battery wand Press the control button to lower the shade at le...

Page 13: ...et using the screws provided Position the battery wand so the power cable is easily connected to the socket Snap the battery wand into the wall mount bracket Install the battery wand cover with the sl...

Page 14: ...de is mounted on a door closing the door with excess force may cause the battery wand to dislodge from the mount also posing an injury risk and possibly damaging the wand Proceed to Testing the Shade...

Page 15: ...the Battery Wand into the Battery Mount NOTE The rechargeable battery wand ships fully charged so it is ready to install out of the package Match the direction of the arrow on the underside of the ba...

Page 16: ...o indicate the shade is ready for operation Plug the power cable from the shade motor into the extension cable Plug the other end of the extension cable into the 18V DC power supply Plug the 18V DC po...

Page 17: ...ered by a single 18V DC Power Supply However each shade can operate independently Route the power cable from each shade to the Y Adapter using an extension cable if necessary Plug an extension cable i...

Page 18: ...shade for the first time observe how the fabric rolls up into the headrail It should roll up evenly If the bottom rail is not level or the shade starts to rub against either window jamb immediately p...

Page 19: ...ng it up or pressing STOP Press group number s 1 2 3 4 5 and or 6 to select one or more groups Selected group numbers light up white on the remote Press selected group number s 1 2 3 4 5 and or 6 a se...

Page 20: ...utomation Remote Control Guide Resetting the Shade If Necessary Calibration Reset The calibration reset is used to recalibrate the shade s travel limits This action is performed in the PowerView App S...

Page 21: ...top light up RED In either case the batteries need to be replaced The remote takes two CR2032 batteries Problem The shade limits need to be adjusted top limit Solution Please refer to Electronic Limit...

Page 22: ...anteed within 1 8 when shades are ordered at the same time at the same height with the same color and fabric and when specified on the order form Check that the windows are square and the same height...

Page 23: ...rechargeable batteries are not recommended Problem The rechargeable battery wand is charged but the shade does not operate Solution If your rechargeable battery wand is charged but not working it may...

Page 24: ...rmly prior to removal Using the indentation on the end of the battery wand use your index finger to pull the battery out of the mount NOTE The mount should remain installed and plugged into the shade...

Page 25: ...y become unplugged during charging A red indicator light confirms the battery wand is properly inserted and is charging CAUTION Do not attempt to plug the charging cable into the battery mount s power...

Page 26: ...connected to the power cable and the cables are not pinched or caught in the headrail or installation brackets Check that there is clearance between the ends of the shade and the window casement on i...

Page 27: ...ire the power cord to be rerouted to the back of the shade If the shade is installed remove the shade from the installation brackets See Removing the Shade If Necessary on page 27 Remove the end cap c...

Page 28: ...level and the window is square adjust the bottom rail weight Adjusting the Bottom Rail Weight IMPORTANT Only adjust the bottom rail weight if the fabric does not roll up straight into the headrail Fi...

Page 29: ...etween the screw holes Push the tab away from the shade and pull the headrail to release it from the bracket Carefully pull the shade to remove it from the brackets Cleaning Procedures Sonnette Cellul...

Page 30: ...use injection extraction cleaning on Elan Metallic fabric This type of professional cleaning injects a dry cleaning solution into the fabric and extracts the dirty solution in the same motion A Note...

Page 31: ...This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference...

Page 32: ...CHILD SAFETY 30...

Page 33: ...nents are covered for 5 years from the date of purchase 1 Contact your original dealer place of purchase for warranty assistance 2 Visit hunterdouglas com for additional warranty information frequentl...

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