17
Troubleshooting
Problem
Window covering does not operate with the wall
switch.
Solution
1. Make sure a group button illuminates when you
try to operate the window covering.
➤
If the group button does not illuminate
when you press a button, replace the
batteries in your wall switch.
2. Operate the window covering using its manual
control button. If the window covering doesn’t
operate, make sure it has power:
Note:
The manual control button is usually
next to the sensor eye of the window covering.
➤
If the window covering is battery powered,
replace the batteries in the battery wand or
satellite battery pack.
➤
If the window covering is powered from a
DC power supply, make sure it is plugged
in and the wall outlet has power.
3. If the batteries in the wall switch are good and
the window covering works when you use the
manual control button, do one of the following:
➤
If the LED on the selected group button is a
steady green when you press the UP or
DOWN button, go to “Window covering
does not operate” on page 18.
➤
If the ALL button is flashing green, you are
in setup mode. Wait 30 seconds or use a
paperclip to press and release the SETUP
button to exit setup mode.
