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Hughes 9350 BGAN Terminal User Guide

23B

C

OVERAGE

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AP

The Inmarsat BGAN service is operated with three satellites as shown below. The Hughes 9300 Series terminals
will perform best in areas where the elevation angle is 20 ° or higher. Lower elevation angles increase the

probability of signal outages caused by trees, buildings, and hilly terrain and may severely impact the usability on

the move.

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Summary of Contents for 9350

Page 1: ...Hughes 9300 Series BGAN Terminal User Guide P N 1038495 0001 Revision D ...

Page 2: ... not be liable for errors contained herein The information in this document is subject to change without notice Hughes Network Systems LLC makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Trademarks Hughes HughesNet Hughes Network Systems and SPACEWAY are trademarks of Hughes Netwo...

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Page 4: ...mbol and WARNING heading strictly follow the warning instructions to avoid personal injury DANGER Electric shock hazard Where you see this alert symbol and DANGER heading strictly follow the warning instructions to avoid electric shock injury or death 12BWARNINGS FOR SATELLITE TERMINAL DO NOT STAND NEAR TOP AND SIDES OF THE ANTENNA This device emits radio frequency energy To avoid injury do not pl...

Page 5: ... connecting the interface cables do not use excessive force IN THE VICINITY OF BLASTING WORK AND IN EXPLOSIVE ENVIRONMENTS Never use the Satellite Terminal where blasting work is in progress Observe all restrictions and follow any regulations or rules Areas with a potentially explosive environment are often but not always clearly marked Do not use the Terminal while at a petrol filling station Do ...

Page 6: ...of one meter from the top and sides of the unit s antenna Refer to your pacemaker product literature for information on your particular device If you have any reason to suspect that interference is taking place turn off your Satellite Terminal immediately HEARING AIDS Most new models of hearing aids are immune to radio frequency interference from Satellite Terminals that are more than 2 meters awa...

Page 7: ...4 18BInstalling Your Terminal 4 19BTerminal LED Functionality 4 4BUSING THE HUGHES 9300 SERIES TERMINALS _____________________ 5 20BAutostart configuration 5 21BPower up and Connection to the Internet 6 22BConnecting the Terminal to External Devices 6 44BConnecting by USB 6 45BConnecting by Ethernet 7 46BConnecting by ISDN 7 47BConnecting by WLAN 7 48BConnecting by RJ 11 7 23BCoverage Map 8 5BUSIN...

Page 8: ...52BDialing and Numbering 35 39BPDP Context 35 40BWLAN 36 53BPerformance 36 54BSSID 36 8BTECHNICAL SPECIFICATIONS___________________________________ 37 9BDECLARATION OF CONFORMITY ________________________________ 38 41BFCC Compliance 38 42BJapanese Radio Law Technical Regulation Conformity Certification GITEKI 38 43BEU WEEE Waste Electrical and Electronic Equipment Directives 39 10BGLOSSARY _______...

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Page 10: ... Class 11 look angle to the satellite ISDN data 64 kbps above 15 Class 10 and above 20 Class 11 look angle to the satellite WLAN access point Multiuser capability for sharing a single unit Selectable Quality of Service QoS Full IP compatibility for email file transfer FTP browsing VPN etc Cost effective always on access charges only for data sent and received UMTS IP based services WLAN FCC and CE...

Page 11: ...cused on the specific information needed to operate the Hughes 9300 Series Land Mobile User Terminals Refer to the Hughes 9201 User Guide for general information on how to access the BGAN network and how to use the Inmarsat LaunchPad Software This guide can be downloaded from the Hughes Web site at HUwww bgan hughes comU 15BPACKAGE CONTENTS When you unpack any of the Land Mobile Terminal Kit packa...

Page 12: ...ace with the Satellite Terminal Internet browser Microsoft Internet Explorer Mozilla or Safari Java must be active and running version 1 6 or newer available from HUwww java comUH PC support for at least one of these interfaces Ethernet USB or WLAN 802 11b or b g 100 MB of free hard disk space if using LaunchPad ...

Page 13: ...to start using voice and broadband services 18BINSTALLING YOUR TERMINAL Install the Hughes satellite terminal according to the Installation Guide P N 1038494 supplied with the terminal Refer to the Installation Guide for grounding instructions 19BTERMINAL LED FUNCTIONALITY The IDU has four LEDs with the following functions Power Green when on Ready Green when attached to the network flashing if no...

Page 14: ...9300 Series terminals are configured to bypass antenna pointing by default and will automatically register with the network The terminal will automatically attempt to register with the network once the tracking antenna has acquired the satellite signal and obtained a GPS fix The IDU has a power button and an ignition sense line For the unit to turn on the on button must be pushed in and 12 V or 24...

Page 15: ... antenna may need to repeat the search pattern to reacquire the satellite signal Note Circuit switched and packet switched connections will typically recover from signal outages of less than 60 seconds User intervention may be required to reactivate connections for outages longer than 60 seconds 22BCONNECTING THE TERMINAL TO EXTERNAL DEVICES You can connect various external devices to the IDU with...

Page 16: ...For example to dial a number in the USA enter 0018005551234 To receive incoming calls you must configure your ISDN device with the Multiple Subscriber Number MSN of the service it supports See the ISDN section for information on configuration of MSNs To configure the MSN in your ISDN device refer to the user guide of your ISDN device 47BCONNECTING BY WLAN If you have not previously used the IDU s ...

Page 17: ...th three satellites as shown below The Hughes 9300 Series terminals will perform best in areas where the elevation angle is 20 or higher Lower elevation angles increase the probability of signal outages caused by trees buildings and hilly terrain and may severely impact the usability on the move ...

Page 18: ...I 24BACCESSING THE UT WEB MMI The Hughes UT includes its own internal Web MMI To access the UT Web MMI open your favorite Web browser and type in the internal IP address of the UT e g HUhttp 192 168 128 100UH The Web MMI opens up to the Properties page as shown below ...

Page 19: ...h dynamic changes set your browser to check for newer versions of stored pages on every visit to the page In Internet Explorer this is configured in Tools Internet Options Browsing History Settings In the Temporary Internet Files section select the Every time I visit the webpage option ...

Page 20: ...ersion and IB Version These display the current version of software that is running on the UT Core module and Interface Board IB SW versions are both shown 7 Alarms Any alarms such as SIM not installed or no antenna connected are displayed 8 Satellite Modem IMEI This displays the IMEI number of the UT 9 UE Class This indicates the UT class such as Class 10 high gain or Class 11 mid gain land mobil...

Page 21: ...will also be changed automatically Note Updates to this field will not take effect until the UT is rebooted 2 DHCP Server allows the DHCP server in the UT to be turned on or off 3 DHCP Address Range This allows the user to set the range of DHCP addresses that are given out by the UT to any connected TE 4 Idle mode DHCP Lease Time Idle mode DHCP lease time refers to the DHCP lease time when the UT ...

Page 22: ... context alive for critical information This is not a good use of satellite resources 9 Satellite Selection This parameter is used within a satellite overlap region and allows the user to override the default satellite selected by the 9300 Series terminals based upon elevation angle GPS location and select a different satellite Note This change does not take effect until the UT is reset When set t...

Page 23: ...rip counter on your vehicle It can be zeroed out at any time by the user and it will track the statistics until the user resets it Lifetime The lifetime counter is similar to the odometer on your vehicle It shows the lifetime usage of the terminal The user cannot reset these counters Note If the UT power is abruptly disconnected for some reason the UT will not be able to save the statistics to fla...

Page 24: ...ress will reflect any changes made in the setup screen to the UT local IP address Note The field will default to the IP address of your TE You can change the IP address if you wish to configure a PDP context for another device 3 APN name This field is configurable but it will always show the default APN that has been provisioned on the USIM If you have a USIM that has been provisioned with multipl...

Page 25: ...ave the IP address field unchanged unless you need to set up a connection for another TE The APN is read from the USIM card and is usually not changed unless you have more than one APN provisioned on the USIM card Next select the QoS that is needed by selecting it from the drop down list If your service provider requires a UN and PW enter it in the Username and Password boxes Then click Apply The ...

Page 26: ...pulated the context is active CID 1 Inactive CID 2 and 3 active Activating Multiple PDP Contexts To activate multiple PDP contexts for additional TE devices follow the same procedures above Each time you activate a context for a particular local IP address it will show up in the table as shown in the screenshot above Deactivating PDP Contexts To deactivate a PDP context press the Deactivate or Cle...

Page 27: ...I with your computer connected to the terminal using the Ethernet interface WLAN Power The default is off which disables the WLAN feature SSID network name The default is BGAN but you can change it to whatever you want Channel Number This controls the radio channel number 1 through 11 used by the access point To meet FCC regulations channels 12 to 14 are not supported ...

Page 28: ...r of the terminal Hexadecimal 128 bit Requires 26 characters Recommended Hexadecimal 64 bit Requires 10 characters Note If WEP is enabled you must provide other WLAN users with the WEP key in order for them to connect to the terminal SSID Broadcast For added security you can choose not to broadcast your SSID MAC Filtering For added security click ENABLE from the drop down list and then you can def...

Page 29: ...ser Guide Note When WLAN is enabled unauthorized users may be able to access your BGAN service The features on this page provide some security You can see from the PDP context page what computers are actually using the BGAN service ...

Page 30: ...her than the On button With DA if the context is ever deactivated it will be reactivated when more data is sent ACA settings for TEs with Static IP address You can set up your own range of static IP addresses for setting up an automatic PDP context with any of the QoSs offered by the network To turn on a particular range of addresses select the On radio button and choose a range of addresses low a...

Page 31: ...When you are finished click Apply and you should see a message saying Operation Successful ACA settings for TEs using DHCP assigned IP address This option allows you to set up the UT for dynamic background ACA This means that any device connected to the UT will automatically receive a background PDP context To activate this feature select the On radio button under ACA settings for TEs using DHCP a...

Page 32: ...s 9350 BGAN Terminal User Guide 23 To see if the context has been set up properly click the PDP Contexts page and this will display all contexts that have been set up active or inactive See screen shot below ...

Page 33: ... use ISDN or are using an ISDN device that has its own power source 2 MSN Speech By default MSN 1 is entered into the MSN Speech number text box To receive incoming calls you must program the same MSN into your ISDN handset connected to the ISDN port 3 MSN 3 1 kHz Audio By default MSN 2 is entered into the MSN 3 1 kHz audio number text box To receive incoming calls you must program the same MSN in...

Page 34: ...row to set the trigger to use the MSN rather than the bearer Most ISDN devices correctly signal the call type speech 3 1 kHz audio UDI RDI via the bearer capability If there is a problem this field can be changed to use the MSN number instead Once all changes have been made click Apply Note You can use different MSNs for any of the ISDN call types above but your ISDN equipment must be programmed w...

Page 35: ...gle of the antenna Frequency kHz The frequency of the global beam in kHz that the antenna will attempt to track If the unit is experiencing problems use the table below to verify the antenna is searching for the correct satellite for your location Antenna Tracking indicates whether or not the antenna is currently tracking the satellite ABIT Results these fields indicate if any errors are found in ...

Page 36: ...k and tune elevation state 6 TR_TUNE_PLL_ST Track and tune PLL state 7 TRACK_ST Track state 8 BLOCK_ST Blocked state 9 FREEZE_ST Antenna has stopped all motors 10 0x0A TEST_ST Test state The field at the bottom of the page is true false indicating whether the antenna is tracking that is in states 5 6 or 7 The frequency is the frequency of the global beam Possible values are the primary and seconda...

Page 37: ... such as PDAs BlackBerrys and iPhones The UT queries the connecting device screen resolution to determine whether to load the normal or the mobile version of the Web pages The pages contain the same information and most operate the same way as the regular pages Note that mobile devices may not include Java and thus the Java Applet with C N0 etc is typically not displayed ...

Page 38: ...ere is insufficient room to display all the PDP contexts on one page in the mobile Web version PDP contexts are created in the usual way from the Add a New PDP Context section of the screen The IP address of your device automatically appears in the Local IP Address field ...

Page 39: ...30 Hughes 9350 BGAN Terminal User Guide To display a defined context select it from the Select Id field and press update ...

Page 40: ...ide 31 36BMOBILE WEB ACA PAGE There is insufficient room to display all the ACA IP address ranges on the mobile version of the ACA page To configure IP address ranges for different ACA QoSs select the required IP range and press Update ...

Page 41: ...the UT The BGAN LaunchPad or Web MMI will not connect to the terminal over the WLAN interface Terminal WLAN Power is off WLAN WEP is enabled on terminal and the computer s WLAN is not programmed with the WEP keys WLAN signal is not strong enough Set WLAN Power to ON in the MMI or LaunchPad WLAN page Disable WEP or use the same WEP keys for both the terminal and computer For details review the User...

Page 42: ...r or more GPS satellites Move the vehicle terminal to a location where there are few obstructions such as trees or tall buildings so that as much as possible of the sky is visible ISDN device does not operate correctly The ISDN device is trying to draw too much power from the satellite terminal s ISDN interface The device you are connecting is not an ISDN device It might be an Ethernet device that...

Page 43: ...ew seconds to obtain a GPS fix after being switched on Warm start If a GPS receiver has not been used for more than 2 hours it will take up to 45 seconds to obtain a GPS fix Cold start If the GPS receiver has not been used for some time or is 300 km or more from where it was last used it can take as long as 15 minutes to obtain a valid position fix The time taken to obtain a valid GPS fix can also...

Page 44: ... In order for a user to be able to transfer data across a network a PDP context must be activated in the terminal and associated core network The procedure for this is as follows 1 After registration with the network the user activates a PDP context using an application on the computer or terminal and requests sufficient radio resources that is power and bandwidth to support the context activation...

Page 45: ...his is the default configuration for WLAN in the UT 53BPERFORMANCE The performance of a WLAN network will be influenced by several factors including the number of users on the network the location of the antenna the distance from the antenna and the degree of blocking from buildings and other infrastructure Typical operating ranges are 200 to 300 meters outdoors and 30 to 60 meters indoors the per...

Page 46: ... 152 mm Ø252 mm x 119 mm Humidity 95 RH at 40 C 95 RH at 40 C Temperature 25 C to 55 C operating 25 C to 80 C storage 25 C to 55 C operating 25 C to 80 C survival Water Dust IP 54 standard IP 56 standard Wind N A 125 mph 200 km h Exception for magnetic mount 100 mph 160 km h Ice N A 25 mm nonoperational Vehicle Motions N A Turning rate 40 s Turning acceleration 50 s2 Power terminal plus antenna Id...

Page 47: ... Director September 2009 and Bill Lindsay Senior Program Manager September 2009 Note The Ethernet cable used with the Hughes 9300 Series terminals shall not be longer than 3 meters to comply with ETSI emissions requirements 41BFCC COMPLIANCE This device conforms to the FCC rules Any changes or modifications to Hughes Network Systems equipment not expressly approved by Hughes Network Systems could ...

Page 48: ...lectrical and electronic equipment throughout the EU by August 13 2005 Unless otherwise noted all products assemblies and subassemblies manufactured by Hughes and its subcontractors will be compliant with this directive and any subsequent revisions or amendments This product carries the WEEE label below to demonstrate compliance For addition information contact Hughes Network Systems at Hwww hughe...

Page 49: ... DNS server also supplied by your ISP This is used in the event of failure of the primary DNS server Error Correction Error correction ensures that very little data is lost during transfer by asking for dropped packets to be resent However because it holds subsequent data whilst the packet is being resent you may notice some jitter or delay in the received data This is normal for most data types F...

Page 50: ...restrictions In this case the rate defaults to the minimum symmetrical rate Minimum Symmetrical Rate From the drop down list choose the minimum data rate that you are prepared to accept for your streaming connection This can be 32 kbps 64 kbps 128 kbps or 256 kbps This rate must be lower than the desired symmetrical rate If the connection cannot meet this requirement an error message displays Term...

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