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Pub. 42004-467D 

Camera Telephone Manual 

Page 5 of 30 

P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-467D.docx 

04/19 

Receiving a Call

 

RED ALERT

®

 camera telephones can be programmed to auto-answer incoming calls.  The telephone will 

automatically answer when the emergency telephone extension is dialed.  It will then generate a pair of 
triple 

beep

 tones and two-way, hands-free conversation can occur. 

Disconnecting a Call

 

There are several methods that a RED ALERT

®

 camera telephone can both manually and automatically 

disconnect calls.  The disconnect methods include the following: 

 

Remote disconnect of an emergency call

—Called party transmits either a 

##

 or 

*99

 DTMF control 

command. 

 

Manual disconnect of an emergency call

—Press the 

HELP

 push button approximately 15 seconds 

after the initial activation. 

NOTE

:  Pressing the 

HELP

 push button a second time within 10 seconds of initially activating the 

call will have no effect on the telephone’s operation.  This prevents an anxious or hurried 
user from disconnecting the call prematurely (this feature can be disabled). 

 

Manual disconnect of a non-emergency call

—Press the 

CALL

 or 

ASSISTANCE

 button a second 

time. 

 

Automatic disconnect: 

 

all calls; loop current-drop disconnect 

 

all calls; maximum call duration timeout (configurable from 1 minute to 4.5 hours) 

 

all voice calls; call progress tones (i.e., busy signal/fast busy, or reorder tone) and, when enabled, 
dial tone 

Refer to the Disconnect Options section of this manual for factory defaults and available options. 

Location Identification

 

The location identification feature allows the called party to quickly and easily locate the source of the 
emergency call.  The called party (typically the security operator) dials two zeros 

00

 when the calling 

individual has pressed the 

HELP

 push button to obtain the telephone location.  The RED ALERT

®

 

telephone detects the two zero-digit signals and transmits a three-digit DTMF location identification code.  
This location code is displayed on a customer-provided DTMF decoder/display (see the ADA (Americans 
with Disabilities Act) Programming 
section). 

Installation

 

WARNING

—This product can contain hazardous voltages.  Always remove power to this 

station and any associated equipment before beginning any installation. 

CAUTION

—Do not install this equipment in areas other than those indicated on the approval 

standards listing in the Approvals section of this manual.  Such installation may 
cause a safety hazard and consequent injury or property damage. 

Install equipment without modification and according to all applicable local and national electrical codes.  
Consult the National Electrical Code (NFPA 70), Canadian Standards Association (CSA 22.1), and local 
codes for specific requirements regarding your installation.  Class 2 circuit wiring must be performed in 
accordance with NEC 725.55. 

Summary of Contents for GAI-TRONICS RED ALERT 393-001CAM

Page 1: ...Emergency Call Operation 4 Non Emergency Call Operation 4 Receiving a Call 5 Disconnecting a Call 5 Location Identification 5 Installation 5 Safety Guidelines 6 General Installation Guidelines 6 Locat...

Page 2: ...Sequences 18 Dialing Methods 19 Password Protection 21 Auto Answer Alert 21 Off Hook Ringing 21 Disconnect Options 22 ADA Americans with Disabilities Act Programming 23 Extended Strobe Operation Requ...

Page 3: ...s and report problems when used with TMA Telephone Management Application software Using TMA with RED ALERT telephones reduces system test and maintenance time and decreases liability issues associate...

Page 4: ...vate Automatic Branch Exchange or KSU Key Service Unit NOTE Connection to pay telephone extensions or shared service party lines must be avoided The CCD camera within all RED ALERT camera telephones r...

Page 5: ...package Model 12509 042 includes a single line transceiver for polling a single telephone at a time Each telephone requires approximately 90 seconds to relay its health status to TMA Use multiple tran...

Page 6: ...steadily when the called party acknowledges receiving the call by transmitting a DTMF or after answering the call 2 Two way hands free conversation can now occur Non Emergency Call Operation Applicab...

Page 7: ...oice calls call progress tones i e busy signal fast busy or reorder tone and when enabled dial tone Refer to the Disconnect Options section of this manual for factory defaults and available options Lo...

Page 8: ...in the enclosure supplied with the phone Do not install telephone jacks in wet locations unless the jack is specifically designed for wet locations Do not touch uninsulated telephone wires or terminal...

Page 9: ...ssible Sealed fittings should be installed at all cable entry points Silicone sealant or equivalent should be applied around and inside all conduit entries to prevent moisture ingress Refer to the exa...

Page 10: ...6 Pull the telephone line through the conduit and into the enclosure 7 Connect the telephone line to the customer supplied telephone line surge suppressor if applicable and modular jack USOC RJ11 or...

Page 11: ...4 467D Camera Telephone Manual Page 9 of 30 P Standard IOMs Current Release 42004 Instr Manuals 42004 467D docx 04 19 Figure 6 Model 394AL 001CAM Figure 7 Model 393 001CAM and 394AL 001CAM Component L...

Page 12: ...e entry hole in the back box 3 Install the telephone line and cable fitting NOTE Telephone line connections directly to terminal block TB1 are acceptable 4 If using the modular jack 1 Remove the cover...

Page 13: ...levels if necessary see Figure 12 for speaker volume and microphone sensitivity potentiometer locations 3 Perform the initial programming see the Programming section 10 Verify operation by calling to...

Page 14: ...shown below Figure 11 Model 398 001CAM is shown as an example Connection to optional GAI Tronics 530 001 540 001 531A Strobe Hardware Configuration The hardware configuration options are explained in...

Page 15: ...f the telephone via polling with SMART operation enabled When the auto answer feature is enabled the telephone automatically answers the call and attempts to communicate with TMA If the caller is not...

Page 16: ...High Gain Selected jumper J17 in position HI Password Enable Disable Factory Setting Password enabled This telephone can be configured to enable or disable the password protection for programming stan...

Page 17: ...ommand if the beep is not initially received NOTE This feature requires the use of GAI Tronics No 40404 045 plug in power supply 120 V ac source required Output four connects to terminal block TB5 on...

Page 18: ...ods to program RED ALERT emergency telephones Standard Mode and SMART Mode Standard mode programming is used if the telephone system installation does not include TMA PC software SMART mode programmin...

Page 19: ...de only the HELP push button Move the switch harness plug from the HELP connector J7 to the CALL push button connector J1 on the telephone PCBA 3 Press the CALL or HELP push button whichever is connec...

Page 20: ...remote access programming Follow these directions to configure the telephone to the desired operating parameters 1 Connect to the telephone locally see the Local Access Programming section or remotely...

Page 21: ...the primary telephone number i e a busy signal or no answer The emergency telephone automatically dials the second rollover number if configured if the emergency call cannot connect to first rollover...

Page 22: ...ce ends in 3 instead of 1 None CALL or ASSISTANCE Button Auto dial DD 4 DD 5 DD 6 Same as HELP Button Auto dial Number 1 except the sequence end digits NOTE The 5 and 6 telephone numbers are used only...

Page 23: ...t password must be supplied to remotely program the telephone If the password has been changed and programming mode can t be accessed see Password Disabled Programming section Example To program the p...

Page 24: ...7 Disconnect Options Feature Key Sequence Description Default HELP Push button Disconnect Option 1 7 L The HELP push button cannot be used to disconnect a call for 10 seconds after initially pressing...

Page 25: ...e enables security personnel to quickly and easily locate an individual in trouble DTMF Call Disconnect Enables the security operator to disconnect the call by pressing Table 8 ADA Programming Feature...

Page 26: ...6 as the control sequence enter 7 2 6 8 90125 Duration of Timed Activation 2 6 N N N Sets the duration of the activation of the Output 4 contact when triggered by the control sequence Use entries 001...

Page 27: ...e activation within 1 second of dial sequence completion No Early Microphone Option Disable 7 1 0 Returns telephone to default operation of microphone Yes SMART Mode Programming TMA software is design...

Page 28: ...wn Operation 1 None Password Protection Feature Programming see Table 4 Password Protection 14NNNN 2468 Disconnect Options Programming see Table 7 Emergency Push button Disconnect 17L 1 enabled Call T...

Page 29: ...performed on a regular basis or when corrosion is first noticed on your Model 397 001CAM or 398 001CAM camera telephone Cleaning For the camera provided inside the telephone periodic cleaning of the c...

Page 30: ...rews Torx T 25 1 inches Pack of 10 12520 009 Push Button Replacement Kit HELP 12520 010 Push Button Replacement Kit CALL ASSISTANCE 12521 004 Microphone Replacement Kit 12522 007 Piezo Speaker Replace...

Page 31: ...l 398 001CAM only chrome plated zinc Dimensions Front panel 12 00 H 10 00 W in 305 254 mm Back box overall 10 06 H 8 43 W 2 50 D in 256 214 63 5 mm Cutout for mounting back box 10 13 H 7 63 W in 257 1...

Page 32: ...The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities o...

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