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Quick Reference 

Guide: 

Poly VVX 350, 450

PLACE CALLS

You do not need to dial 9 or any other prefix to 
place an outbound call. 

Using the handset

Dial the number you are calling then pick up 
the handset.

Note:

 You may place a call by picking up the 

handset before dialing. Just be aware, the system 
will attempt to complete the call after a slight pause 
in entering digits on the dialpad.

Using the speakerphone

With the handset in the cradle, dial the number you 
are calling then press 

(

 or the Send soft key.

ANSWER CALLS

Using the handset

When a call comes in, pick up the 
handset.

Using the speakerphone

When a call comes in, press 

(

, the blinking line key, 

or the Answer soft key.

Answer a second call

When a second call comes in, press the Answer 
soft key or the blinking line key. The active call is 
automatically placed on hold.

HOLD AND RESUME CALLS

Place a call on hold

Press   or the Hold soft key during an active call. 
The line key controlling that call will blink.

Resume a held call

Press the blinking line key or the Resume soft key.

Note:

 If you have more than one call on hold, press 

 or 

 on the navigation dial to select the desired 

call before pressing the Resume soft key.

VOICEMAIL

Set up voicemail

Press 

 button

Enter your PIN, then press 0 to hear Setup Options
Press 1 to record your Unavailable Message

Check voicemail from your phone

Once you have set up your voicemail, press 
the 

  button when prompted enter your PIN

RECENT CALLS LIST

Press the Down button on the Circle Pad to 
access your recent calls list.

MAIN MENU SCREEN

Displays 

menu 

options  for  settings 
and 

device 

information.
Available anytime.

CALLS SCREEN

Displays all active 
and held calls.

Available when you 
have active or held 
calls in progress.

LINES SCREEN

Displays phone lines, 
favorites, and 
conditional soft keys.

Available anytime.

SWITCH BETWEEN SCREENS

Press 

 

to toggle between the Main Menu, Lines, and 

Calls screen. 

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