Pub. 42004-605L2B
Model 701-804 SmartSeries
®
Handset Station with Auxiliary Jack
Page: 8 of 16
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03/04
How to Diagnose Assembly Faults
The table below describes possible solutions for some common problems.
Problem
Possible Solution
Any problem with
station performance
Remove the assembly from the enclosure and examine it carefully for
obvious faults such as unconnected plugs, loose connections where the wires
from the handset and hookswitch connect to the Handset Amplifier PCBA,
and so on. Determine whether the fault is in the assembly, or in the system,
by plugging in a known good spare assembly (set to the same address as the
assembly removed). If the fault is in the assembly, remove it for repair.
Note
: When replacing the assembly, perform the following steps:
1.
Set the address on the new assembly to 03.
2.
Plug the assembly into the enclosure.
3.
After about 10 seconds, remove the assembly. The station is now set up
to request a download of configuration variables from the Master
Control Unit (MCU).
4.
Set the address to the correct address.
5.
Plug the assembly back into the enclosure. The station initiates a
configuration download request. The time required to complete the
download depends upon system configuration and system activity, but
several seconds is typical.
Speaker volume needs
adjustment
Use the
USER ADJ
control to adjust the Minimum Level, Offset Level, or
VLC Level (as appropriate). Refer to the Adjustments section of this
document.
Incoming handset
speech level needs
adjustment
Use the
RCVR VOL
control to adjust the handset receiver volume. Refer to
the Adjustments section of this document.
Incoming headset
speech level needs
adjustment
Use the
AUX VOL
control to adjust the headset receiver volume. Refer to
the Adjustments section of this document.
Outgoing speech level
is too low for other
users
Use the
XMIT LEVEL
control to adjust the audio transmit level. Refer to
the Adjustments section of this document.
Acoustic feedback or
speech distortion
during page or party
operation
or
The user hears himself
when speaking
•
If the problem affects all stations, the line may not be terminated
correctly, may have loose connections, or a short to ground. Line
balance connections are critical.
•
If the problem affects only this assembly, the problem may be with its
sidetone setting. Contact GAI-Tronics’ Field Service Department.