Huawei SMU01A User Manual Download Page 46

Page: 46 / 48

SMU01A
User Manual

7 Troubleshooting Methods

Issue 06 (2015-10-08)

Huawei Proprietary and Confidential

Troubleshooting Methods

This section describes how to rectify common faults of the SMU01A.

Table 7-1 describes the methods for rectifying the common faults.

Table 7-1

Troubleshooting methods

Symptom

Cause

Solution

The alarm indicator is red

A critical or major
alarm is generated.

Rectify faults based on the
alarm information.

The running status indicator
blinks at 4 Hz.

The SMU01A does
not communicate
with the host
properly.



Connect communications
cables properly.



Reseat the SMU01A.

The green indicator on the right
side of the COM port is off.

Network
communication is
interrupted.



Connect Ethernet cables
properly.



Set a correct IP address.

Summary of Contents for SMU01A

Page 1: ...SMU01A V100R001 User Manual Issue 06 Date 2015 10 08 HUAWEI TECHNOLOGIES CO LTD ...

Page 2: ... Huawei and the customer All or part of the products services and features described in this document may not be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this docum...

Page 3: ...s Maintenance engineers Symbol Conventions The symbols that may be found in this document are defined as follows Symbol Description Alerts you to a high risk hazard that could if not avoided result in serious injury or death Alerts you to a medium or low risk hazard that could if not avoided result in moderate or minor injury Alerts you to a potentially hazardous situation that could if not avoide...

Page 4: ... earlier issues Issue 06 2015 10 08 Port COM adds the note Issue 05 2013 04 28 Optimizes the document Issue 04 2013 04 12 Modifty LCD menu and menu hierarchy The corresponding software version is V100R002C01B103SP01 Issue 03 2012 12 05 Port description is modified Issue 02 2011 06 12 This issue is the second official release The SMU01A revision changed to C02 the document revision changed to 02 Is...

Page 5: ...D Menu 13 4 Web UI Description 22 4 1 Requirements for Operating Environment 22 4 2 Preparations for Login 22 4 3 Web UI Overview 24 5 Operation Guide 34 5 1 Setting Communications Parameters 34 5 2 Selecting a Display Language 36 5 3 Querying Alarms 36 5 4 Setting Battery Parameters 37 5 5 Upgrading Software Remotely 37 5 6 Opening a TXT File Exported from the Web UI 38 6 Installation 39 6 1 Safe...

Page 6: ...PS Simple Network Management Protocol SNMP and Control Area Network CAN Supports remote software upgrade Queries electronic label information of system components over the web UI Supports system management over the Network Ecosystem NetEco Provides eight dry contact outputs Provides seven spare Boolean value inputs Provides ports to connect to the smoke sensor door status sensor water sensor batte...

Page 7: ... sensor Ambient temperature and humidity sensor Door sensor Water sensor Battery temperature sensor Sensors Huawei communications equipment RS485 SMU01A RS485 CAN Figure 1 2 SMU01A in out of band communication PSU Storage battery FE Remote web UI D G PDU Smoke sensor Ambient temperature and humidity sensor Door sensor Water sensor Battery temperature sensor Sensors SMU01A EMS Intranet Local web UI...

Page 8: ...o 70 C 40 F to 158 F Altitude 4000 m 13123 2 ft NOTE The LCD screen must be able to function normally at temperatures ranging from 20 C 4 F to 70 C 158 F and cannot be damaged at temperatures ranging from 40 C 40 F to 20 C 4 F When the altitude is between 2000 m 6561 6 ft and 4000 m 13123 2 ft the temperature decreases by 1º C 33 8º F for each additional 200 m 656 16 ft 1 4 Functions Table 1 2 des...

Page 9: ...oltage alarms Reports alarms for abnormal load currents Reports alarms for DC ultra overvoltage Reports alarms for DC ultra undervoltage Reports alarms for mains failure Reports alarms for very high ambient temperatures Reports alarms for the water sensor Reports alarms for the smoke sensor Reports alarms for wire frames Reports alarms for load fuse blown Reports alarms for humidity sensor faults ...

Page 10: ...0 08 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 5 Category Function Reports alarms for LVD2 disconnection Reports alarms for overcurrent Reports alarms for battery losing PDE Failure PDE Branch Failure PDE Branch Protection ...

Page 11: ...el and Ports SMU01A Panel NOTE All ports in this manual are protected by a security mechanism Figure 2 1 shows the SMU01A panel Figure 2 1 SMU01A panel 1 Running status indicator 2 Alarm indicator 3 LCD 4 Four buttons 5 DB50 port 6 USB port 7 COM port 8 RS485 RS232 port 9 Locking latch Indicators Table 2 1 describes the SMU01A indicators ...

Page 12: ...the LCD using the four buttons beside on the SMU01A panel Buttons Table 2 2 describes the buttons Table 2 2 Button description Button Description or Allows you to view and set menu items Cancel Returns to the previous menu without saving the current menu settings Enter Enters the main menu from the standby screen enters a submenu from the main menu or saves menu settings NOTE After a menu is displ...

Page 13: ... bus USB port is not used in this version Communications Ports The SMU01A communicates with the host over communications ports Table 2 3 describes the communications ports on the SMU01A panel Table 2 3 Communications port description Communications Ports Communications Mode Communications Parameter Protocol Compliance COM Fast Ethernet Auto adaptation TCP IP HTTPS and SNMP RS485 RS232 Baud rate 9 ...

Page 14: ...on 30 min after startup If no network cable is connected within 30 min it communicates through RS485 RS232 by default To use the network port for communication perform network detection on the LCD to implement another adaption LCD path Main Menu Control Site Summary Network Detect After the port is selected only either of the communication modes RS485 and RS232 can be used at a time SD Card Port A...

Page 15: ...d resetting PSUs Set parameters quickly such as the battery string parameters date time and communication addresses 3 1 LCD Application This section describes how to select a display language view active alarms and set parameters quickly on the LCD For details about how to use the buttons on the SMU01A panel see Table 2 2 Selecting a Display Language After the SMU01A is powered on the screen for s...

Page 16: ... 3 1 Querying active alarms NOTE 110215 indicates February 15 2011 The alarm severity and date are displayed alternatively Setting Parameters Quickly This section describes how to quickly set the number of battery strings and rated battery capacity on the LCD as shown in Figure 3 2 The parameter values in Figure 3 2 are for reference only ...

Page 17: ...ng parameters quickly NOTE To open the Settings page Quick Setting page and Control page you need to enter a password The preset user name is admin and the preset user password is 001 You can add or delete users and change the user name and password 3 2 Menu Hierarchy Figure 3 3 shows the LCD main menu For details about the parameters see Table 3 1 ...

Page 18: ...hierarchy 3 3 LCD Menu Table 3 1 describes the menu hierarchy and parameters Table 3 1 LCD menu Main Menu Second Level Menu Third Level Menu Fourth Level Menu Default Value Active alarm Running status Site Summary Auto Man Ctl Sta System Voltage Total Load Ambient Humi Ambient Temp 1 Ambient Temp 2 PSU Summary Total Current Used Capacity AC Voltage ...

Page 19: ...put Volt Current Limit Output Current AC Input Volt Rect Temp Total Run Time DC On Off State SW Batt Summ Total Current Pre Disch Time Batt Charge Sta Batt Temp 1 Batt Temp 2 VRLA Batt VRLA Batt 1 Current Remained Cap Capacity Percent PDE Summary PDE Number Comm PDE Num Total Power Total Current Comm Status PDE PDE1 Total Run Time Branch Number Total Power Total Current Branch 1 4 Power Branch 1 4...

Page 20: ...ry Batt Test Log Settings Alarm Setting Site Summary PSU Summary PSU Batt Summ VRLA Batt Alarm Relay PDE Summary PDE Site Summary System Type DC Ultra Over V DC Ultra Over V 58 0 V DC Over Volt 60 0 V DC Ultra Under V 46 0 V DC Under Volt 43 0 V Qty of Battery 1 Shunt Current 300 A Shunt Voltage 75 mV AC Over Volt 280 V AC Under Volt 180 V System AC Type Single Phase Dial up Network Disable Amb Hi...

Page 21: ...ct Redund Ena Enable High Volt Limit 80 VRLA Batt Summ Basic Para Float Charge 53 5 V Boost Charge 56 4 V Current Limit 0 15C10 Over Current 0 25C10 Rated Capacity 200 Ah Install Date 2010 01 01 FC BC Auto BC Enabled Enable To BC Current 0 05C10 Curr BC Delay 30 Min To BC Capacity 80 Capa BC Delay 10 Min BC To FC Curr 0 01C10 BC To FC Delay 180 Min Max BC Time 16 H Cyclic BC Ena Enable Cyclic BC I...

Page 22: ...nable Short Test Intv 30 Days ShortT Duration 5 Min Simple Test Time 30 Min Temp Comp TC Factor 80 mV dgeC Nominal Temp 25dgeC Charge Disch 0 05C10 DisTime 12 0 H 0 1C10 Dis Time 10 0 H 0 2C10 Dis Time 4 9 H 0 3C10 Dis Time 3 0 H 0 4C10 Dis Time 2 0 H 0 5C10 Dis Time 1 4 H 0 6C10 Dis Time 1 2 H 0 7C10 Dis Time 1 1 H 0 8C10 Dis Time 0 9 H 0 9C10 Dis Time 0 7 H 1 0C10 Dis Time 0 5 H Capacity Coeff 9...

Page 23: ...rature Very High Action Do Nothing Battery High Temperature 45 C Battery Very High Temperature 53 C Battery Low Temperature Point 5 C Battery Very Low Temperature 10 C Load HiTemp Dis NOTE The menu is displayed only in ETP48150 ETP4890 and ETP4830 systems Disable LVD Setting LVD1 Enabled Disable LVD2 Enabled Enable LVD2Mode By Voltage LVD2Voltage 43 2 V LVD2Recon Volt 51 5 V Communication Paramete...

Page 24: ...ount 1 Password Phone Number 1 Account 1 Password IP Address Subnet Mask Gateway NetEco Main IP NetEco Backup IP NetEco Port 31220 System Parameter LUI Language Set Date Set Time Set Time Zone GMT 08 00 Set As Def Cfg Yes Restore Def Cfg Yes Restore Manu Def Cfg Yes Logout Yes Set Site Name SMU_SITE Set Batt1 Type Set Batt2 Type LCD Contrast 5 PDE PDE1 Branch1 Current Limitation 10 A Branch2 Curre...

Page 25: ... Over Tempetature Protection Point 110 C Input Voltage Protection Enable Enable Input Over Voltage Protection 59 V Input Under Voltage Protection 42V Voltage Hysteresis 2 V Control Site Summary Auto Man Ctrl Network Detect Yes Reset Smoking DO1 DO8 VRLA Batt Summ BC FC Ctrl Battery Test Reset Batt Capa Clear Batt Alarm LVD1 Control LVD2 Control PSU Summary Current Limit DC Voltage Ctrl On Off Cont...

Page 26: ...vel Menu Default Value On Off Control PDE Summary Clear PDE Lost PDE PDE1 Branch 1 4 Control Reset Clr Alm Hist Quick Setting Qty of Battery 1 Rated Capacity 200 Ah Set Date Set Time IP Address Subnet Mask Gateway NOTE The LCD Menu is dynamic changed due to the different configuration the above table only for reference the detailed information based on the SMU01A LCD Menu that you used ...

Page 27: ...Us Add or delete users and change user names and passwords Upgrade software online Query and export historical logs and alarms Configure alarm parameters alarm severity and the relationship between alarms and dry contacts Set the system date and time site and storage batteries and save download and upload configuration files Query electronic label information Site information configure including S...

Page 28: ...server has been selected you need to cancel proxy server setting If the SMU01A is connected to the Internet but the computer is connected to the LAN you cannot cancel proxy server setting otherwise you will fail to access the SMU01A To set the LAN perform the following steps Step 1 Open Internet Explorer Step 2 Choose Tools Internet Options Step 3 Click the Connections tab and then click LAN setti...

Page 29: ...of the web UI Figure 4 2 Clicking the icon to open the compatibility view Click this icon 4 3 Web UI Overview The parameter values in the figures in this section are for reference only Login Page NOTE To ensure the security of data transmission the NetEco transmits data after encrypting it over SSL Enter the IP address of the SMU01A in the Internet Explorer address box and press Enter A login page...

Page 30: ...ormation about the site active alarms PSUs batteries and power distribution click the System Status tab as shown in Figure 4 4 Figure 4 4 System Status tab page System Configuration Tab Page You can configure the site PSUs and batteries on the System Configuration tab page as shown in Figure 4 5 Figure 4 6 shows the Site Summary page Figure 4 5 System Configuration tab page ...

Page 31: ... tab page you can set the IP address subnet mask and gateway under System IP the host communications address and baud rate under Master Slave Protocol the SNMP version under SNMP the trap IP address under SNMP Trap and the server IP addresses and port number under NetEco Figure 4 7 shows the Network Configuration tab page Figure 4 8 shows the expanded Network Configuration tab page Figure 4 7 Netw...

Page 32: ...idential Copyright Huawei Technologies Co Ltd 27 Figure 4 8 Expanded Network Configuration tab page Control Tab Page You can set control parameters for the site PSUs batteries and power distribution unit on the Control tab page as shown in Figure 4 9 Figure 4 10 shows the Control tab page ...

Page 33: ...SMU01A User Manual 4 Web UI Description Issue 06 2015 10 08 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 28 Figure 4 9 Control tab page ...

Page 34: ...gure 4 10 Expanded Control tab page User Management Tab Page You can create and delete users and modify user information on the User Management tab page as shown in Figure 4 11 Users are classified into three types admin engineer and operator Different user types have different operation rights Only admin users have user management rights ...

Page 35: ...tab page as shown in Figure 4 12 To upgrade SMU01A software perform the following steps Step 1 Click Browse to select the software and then click Send Step 2 After the software information is displayed in Available package active select the software and click Activate as shown in Figure 4 12 The software upgrade process is displayed over the upgrade process bar A message is displayed when the upgr...

Page 36: ...ou sure to download the current configuration file and log file is displayed Step 3 Click OK The configuration file and log file are downloaded in about 2 minutes End You can export battery testing records in HTML files by clicking Export Figure 4 13 shows the Log History tab page Figure 4 13 Log History tab page Historical Alarms Tab Page You can download historical alarms on the History Alarms t...

Page 37: ...e Alarm Configuration Tab Page You can set Alarm Enable Alarm Level and Relay on the Alarm Configuration tab page as shown in Figure 4 15 Figure 4 15 Alarm Configuration tab page Site Configuration Tab Page On the Site Configure tab page you can set the system date and time site and storage batteries and save download and upload configuration files as shown in Figure 4 16 ...

Page 38: ...re current configurations to factory default configurations Click Browse to select the configuration files to be uploaded and Send to upload the files IF A NTP server is available select the check box Synchronize with NTP Server If a NTP server is unavailable set the system date time and time zone manually and then click Submit Electronic Label Tab Page You can query electronic label information a...

Page 39: ...ipment on the LCD or over the web UI If the SMU01A is connected to an Ethernet over a COM port you need to set the IP address subnet mask and gateway on the LCD based on those assigned by customers and then perform other operations On the LCD you can choose Settings Quick Setting to change the IP address subnet mask and gateway of the SMU01A Communicating with Huawei Communications Equipment Set t...

Page 40: ... Figure 5 1 shows how to set the IP address and port number of the NetEco server Figure 5 1 Setting the IP address of the NetEco server Communicating with a Third Party EMS over SNMP Configure the network over the web UI when the SMU01A communicates with a third party EMS After you select the appropriate SNMP version set the trap address a maximum of six addresses and trap port on the Network Conf...

Page 41: ...oose Settings System Parameter LUI Language and select a language Selecting a Display Language on the Web UI You can select a language before you log in to the web UI or switch to a required display language after you log in to the web UI Figure 5 3 shows the drop down list for selecting a language Figure 5 3 Selecting a display language 5 3 Querying Alarms You can query active alarms and historic...

Page 42: ...or EMS UI Figure 3 1 shows how to set battery parameters on the LCD Figure 5 5 shows how to set battery parameters over the web UI For details about how to set battery parameters over the EMS UI see related EMS operation guides Figure 5 5 Setting battery parameters 5 5 Upgrading Software Remotely The SMU01A software can be upgraded over the web UI or EMS UI For details about how to upgrade the sof...

Page 43: ...ails about how to upgrade the software on the EMS UI see related EMS operation guides 5 6 Opening a TXT File Exported from the Web UI To open a txt file exported from the web UI perform the following steps Step 1 Open a TXT file Step 2 Choose File Open select the TXT file that you need to open set Encoding to Unicode and then click Open End ...

Page 44: ... installing or replacing the SMU01A 6 2 Installing the SMU01A Figure 6 1 Installing the SMU01A To install the SMU01A perform the following steps Step 1 Hold the handle of the SMU01A and insert the SMU01A into the correct position in the power system Step 2 Push the SMU01A until its front panel is level with that of the subrack in the power system Step 3 Push the locking latch on the front panel to...

Page 45: ...ation Issue 06 2015 10 08 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 40 6 3 Replacing the SMU01A To remove the SMU01A push the locking latch to the left to release the handle and then pull the SMU01A ...

Page 46: ...on faults Table 7 1 Troubleshooting methods Symptom Cause Solution The alarm indicator is red A critical or major alarm is generated Rectify faults based on the alarm information The running status indicator blinks at 4 Hz The SMU01A does not communicate with the host properly Connect communications cables properly Reseat the SMU01A The green indicator on the right side of the COM port is off Netw...

Page 47: ...s and Abbreviations C CAN Control Area Network E ETP embedded telecom power EMS Element management system F FE Fast Ethernet FOA first office application H HTTPS Hyper Text Transport Protocol Secure L LVD low voltage disconnection LCD liquid crystal display N NetEco Network Ecosystem P PSU Power supply unit PDE power distribution with electronic switch ...

Page 48: ...ms and Abbreviations Issue 06 2015 10 08 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 43 S SD secure digital SNMP Simple Network Management Protocol SMU site monitoring unit U USB universal serial bus ...

Search results

Summary of Contents for SMU01A

Reviews:

Related manuals for SMU01A

Brands by name

Popular brands

Huawei SMU01A, User Manual

Search results

Summary of Contents for SMU01A

Reviews:

Related manuals for SMU01A

Brands by name

Popular brands