Huawei EGW2100 V100R001C02 User Manual Download Page 30

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Huawei IP Phone eSpace 6830
User Manual

7 FAQs

Issue 01 (2011-09-07)

Huawei Proprietary and Confidential

FAQs

Question: What codecs are supported by the eSpace 6830?

Answer:The eSpace 6830 supports a wide range of codecs: G711 a/µ, G729, G723.1,
G726-32k, and iLBC.

Question: How many VoIP accounts are supported on the eSpace 6830?

Answer:The eSpace 6830 IP phone supports 4 different SIP (VoIP) accounts. These accounts
can be on the same server or different servers of different service providers.

Question: How to reject an incoming call?

Answer:Press

Reject

softkey when receiving an incoming call or press

DND

to enable the

DND function when the phone is idle. The call is rejected and forwarded to your voice
mailbox if you configure the voice mailbox.

Summary of Contents for EGW2100 V100R001C02

Page 1: ...Huawei IP Phone eSpace 6830 V100R001C02 User Manual Issue 01 Date 2011 09 07 HUAWEI TECHNOLOGIES CO LTD ...

Page 2: ... customer All or part of the products services and features described in this document may not be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this document is subject ...

Page 3: ...the eSpace 6830 11 4 1 Configuring the Phone Through the Keypad 11 4 2 Configuring the Phone Through Web Browser 13 4 2 1 Accessing the Web Configuration Menu 13 4 3 Configuration Page 14 4 3 1 Saving the Configuration Changes 17 4 3 2 Rebooting the eSpace 6830 Remotely 17 5 Using the eSpace 6830 18 5 1 Getting to Know the Keyboard 18 5 2 Instructions of Using the Phone 19 5 2 1 Handset Speakerpho...

Page 4: ...ser Manual Contents Issue 01 2011 09 07 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd iii 5 2 11 Manager and Secretary Function 23 5 2 12 BLF Function 23 6 Restoring Factory Default Settings 25 7 FAQs 26 ...

Page 5: ...vice observe all applicable laws directives and regulations and respect the legal rights of other people Environmental Requirements Place the device at a well ventilated place Do not dispose the device to direct sunlight Keep the device clean and free of dusts Place the device on a stable platform Do not place any object on top of the device Otherwise the device may be too hot during operation It ...

Page 6: ... directly into the optical interface and the laser transmitting interface on the device or the infrared transmitting interface on the remote control with your eyes Otherwise your eyes may be injured In any of the following cases stop using the device disconnect it from the power supply and unplug the power plug immediately there is smoke emitted from the device or there is some abnormal noise or s...

Page 7: ...wing items are included in the eSpace 6830 package Verify the packing items Contact your distributor immediately if any one is missing Table 2 1 Packing items Item Quantity Main case 1 Handset 1 Coiled handset cord 1 Specialized power adapter 1 Straight through cable 1 Phone Stand 1 Wall mount bracket 1 eSpace 6830 Quick Start 1 CD 1 PVC card 2 Paper card 5 Warranty card 1 Certificate of quality 1...

Page 8: ... audio quality Adopting the advanced DSP technology Traditional features Standard voice features including caller ID display call waiting call holding call transferring call forwarding call blocking call rejecting mute and off hook autodial Advanced functions Supporting the following functions Multi lines Headset enabled Backlit graphic LCD Five navigation keys Function keys such as call holding h...

Page 9: ...ity can be automatically detected Graphic LCD display Pixel 180x90 Headset port RJ 9 headset port LED LED indicators that can be on in two colors green and red PoE The build in automatic detector obtains the PoE that is based on the IEEE 802 3af standard Universal switching Input 100 V 240 V AC 50Hz or 60Hz Power adapter Output 5V DC 1200mA UL certified Dimension W H D 222mm x 186mm x 93mm Weight ...

Page 10: ...dec and voice payload length HD Voice Supporting the G 723 1 6 3K or 5 3K G 729AB G 711 µ A G 726 32K G 722 broadband and iLBC CODECs In band and out of band DTMF in audio RFC2833 or SIP INFO mode Echo Cancellation Supporting the sidetone cancellation advanced jitter buffer control and packet delay and loss concealment Telephony features Intuitive GUI download of the phone book XML voice mail indi...

Page 11: ...cation Supporting the IEEE 802 1p q tagging VLAN and Layer 3 QoS protocols Software upgrade Supporting firmware upgrade through TFTP or HTTP and authentication of configuration files before changing Providing the specific URL for users to download configuration files and upgrade files Advanced server features Message waiting indicator light Supporting DNS SRV query Security Supporting DIGEST authe...

Page 12: ...Installing the eSpace eSpace 6830 Issue 01 2011 09 07 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 8 3 Installing the eSpace eSpace 6830 3 1 Cable Connections of the eSpace 6830 Figure 3 1 Connecting the eSpace 6830 ...

Page 13: ...ll the headset socket to the port 5 Handset port RJ 9 port If you want to use the headset for communication install the headset socket to the port 3 2 Starting the eSpace 6830 After the eSpace 6830 is powered on a progress bar is displayed on its screen This progress bar disappears after the startup page is accessed 3 3 Safety Compliance The eSpace 6830 complies with the Federal Communications Com...

Page 14: ... the eSpace eSpace 6830 Issue 01 2011 09 07 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 10 Use a power adapter provided by the eSpace 6830 otherwise damages can be caused to the products and the manufacturer warranty is void ...

Page 15: ...ed option New Entry Add a phone book record After the fields such as First Name Last name Number and Acct are set or selected select Confirm Add and press MENU to confirm the operation Select Cancel Return and press MENU to cancel the added information and return to the previous menu Download Phonebook Select Download Phonebook and press MENU Then the phone downloads the updated phone book from th...

Page 16: ...proxy SIP user ID SIP Auth ID SIP password SIP transport and Audio CODECs Upgrade Configure the firmware server and the file download server Select either TFTP or HTTP to upgrade the firmware or configure the phone Factory Reset Type the MAC address on back of the phone Press OK softkey to restore the factory reset settings Factory reset clears all configurations and restores the phone to factory ...

Page 17: ...nected to In absence of a hub switch or free ports on the hub switch connect the computer directly to the phone by using the PC port on the phone Make sure that the phone is powered on and displays the IP address To access the Web configuration menu of the phone do as follows 1 Start the Web browser on your computer 2 Enter the IP address of the phone in the address box of the browser If the phone...

Page 18: ... version and MAC address of the phone Basic Settings Basic preferences such as date and time settings Figure 4 2 Status page Table 4 2 Device configuration on the Status tab page Field Description MAC Address The device ID in the hexadecimal format This is an important ID for service provider to solve problems IP Address The IP address of the eSpace 6830 Part Number The code of a product Product M...

Page 19: ...ether the PPPoE connection is enabled when the phone is connected to a DSL modem Figure 4 3 Basic setting page Table 4 3 Description of the basic setting page Field Description End User Password This parameter allows changing the login password of an end user This field is case sensitive with a maximum length of 30 characters IP Address The eSpace 6830 operates in two modes DHCP PPPoE Mode All the...

Page 20: ...x authentication MD5 Password MD5 password used during the 802 1X authentication Iine Keys This parameter is set for specifying function modes of line keys By default the value of Key Mode is Line which is used by common lines If the value of Key Mode is Shared Line it indicates that the BroadSoft SCA functions are enabled and that accounts scattered in various areas can share the line Multi Purpo...

Page 21: ...e Call History Flash Writing This parameter is set for configuring the duration of recording data of Call History Phone Book and Settings on the Web configuration page into flash memory Write Timeout Write timeout indicates that the duration of flash writing The range is 30 3600 in seconds The default value is 300s Max Unsaved Log This parameter is set for adjusting the max flash writing items dur...

Page 22: ...e 5 1 eSpace 6830 keypad Key Description LINEx Four line keys with dual color LED indicator lights Each line key supports an independent SIP account The four line keys provide the hands free feature TRANSFER Transfer the current call to another number CONF Set up a three party conference call for the caller and callee MUTE Mute the call the other party cannot hear your voice HOLD Hold the current ...

Page 23: ...uration MENU mode when the phone is in idle mode Use as MENU key to confirm the operation during keypad configuration 0 9 and Standard phone pad 10 digits the corresponding 26 alphanumeric letters and special characters Soft keys 1 4 Four soft keys which can provide different functions such as BackSpace and Cancel Multi Purpose Keys Implement functions of Speed Dial Busy Lamp Field Presence Watach...

Page 24: ...ext available LINE key blinks to remind you of an incoming call This feature should be supported by the SIP server 5 2 3 Making a Call Dialing You can use headset and handset or press to make a phone call 1 Pick up the handset or press or enable the headset Or press a LINEx key to activate the speakerphone The corresponding LED is on 2 Hear a dial tone The LED light of the first line LINE1 LED is ...

Page 25: ... by pressing the LINEx key 5 2 5 Do Not Disturb To block all incoming calls you can enable the Do Not Disturb DND function The phone will not ring when an incoming call comes Toggle the DND function as follows 1 Press MENU 2 Select Preference by pressing the arrow keys and then press MENU 3 Select Do Not Disturb by pressing the arrow keys and press MENU 4 Select Enable DND or Disable DND and press...

Page 26: ... that a call is held To transfer calls across different SIP domains the VoIP service providers must support this feature 5 2 9 Three Way Conference Call The eSpace can host conference calls and support three way conference calls Initiating a Conference Call 1 Pick up the handset press or enable the headset by pressing HEADSET to establish a call 2 Press another available LINE key to wait for the d...

Page 27: ... phone of secretary B rings The LINE 1 indicator on both manager A s phone and secretary B s phone blinks 2 Secretary B presses the LINE1 key and answers the call 3 Secretary B presses the soft key SeizeLine soft key and enters the number of the manager A s private line to call manager A The call between secretary B and customer C is held 4 Manager A presses the LINE2 key and answers the call from...

Page 28: ...Co Ltd 24 A user assigns the BLF function to a DSS key on phone A and configures phone B as the monitored phone The mapping between the phone B status and the BLF key on phone A is as follows When phone B is idle the BLF key is steady green When phone B is ringing the BLF key is blinking red When phone B is in a conversation the BLF key is steady on ...

Page 29: ...To restore the factory default settings do as follows 1 Press MENU to access the keypad configuration UI menu and select Config Press MENU to access submenus and select Factory Reset For details see Table 4 1 2 Type the MAC address that is printed on the bottom of the sticker by using the following rules 0 9 0 9 A 22 Press the 2 key twice and A is displayed on the LCD B 222 C 2222 D 33 Press the 3...

Page 30: ...nd iLBC Question How many VoIP accounts are supported on the eSpace 6830 Answer The eSpace 6830 IP phone supports 4 different SIP VoIP accounts These accounts can be on the same server or different servers of different service providers Question How to reject an incoming call Answer Press Reject softkey when receiving an incoming call or press DND to enable the DND function when the phone is idle ...

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