Huawei IP Phone eSpace 6830
User Manual
5 Using the eSpace 6830
Issue 01 (2011-09-07)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
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5.2.10 Voice Messages
Each line has a separate voice mail account. Each account requires a voice mail portal number to be
configured through the
Voice Mail User ID
field.
The ways to check voice messages are as follows:
Check each line for waiting tone (discontinuous).
5.2.11 Manager and Secretary Function
After a line of the manager's phone is bound to a line of the secretary's phone, all calls to the
manager will be connected to the secretary's phone at the same time. The secretary determines
whether to transfer the call to the manager.
Assume that manager A's phone has two lines. LINE 1 is bound to LINE 1 of secretary B's
phone, and LINE 2 is a private line. The following describes the manager and secretary
function's process.
For details on how to configure the manager and secretary service, see the
Huawei IP Phone eSpace
6810&6830&6850&6870 Administrator Guide
or contact the administrator.
1.
Customer C calls manager A.
The phone of secretary B rings. The LINE 1 indicator on both manager A's phone and
secretary B's phone blinks.
2.
Secretary B presses the
LINE1
key and answers the call.
3.
Secretary B presses the soft key
SeizeLine
soft key and enters the number of the
manager A's private line to call manager A.
The call between secretary B and customer C is held.
4.
Manager A presses the
LINE2
key and answers the call from secretary B.
5.
Manager A presses the
LINE1
key and talks with customer C.
The call between manager A and secretary B is held. If secretary B hangs up, the call
ends.
6.
Manager A or customer C hangs up.
The call ends, and the LINE 1 indicator is off.
The eSpace 6830 allows one manager's phone to be bound to a maximum of two secretaries' phones,
and one secretary's phone to be bound to a maximum of four managers' phones.
If two secretaries serve a manager, only one secretary answers the call and transfers it to the
manager.
5.2.12 BLF Function
After the BLF function is enabled for eSpace 6830, you can press the corresponding DSS key
to check the status of the monitored phone. You can press this key to directly make a call to
the specified number.
For details on how to configure the BLF service, see the
Huawei IP Phone eSpace
6810&6830&6850&6870 Administrator Guide
or contact the administrator.
