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EU regulatory conformance

Statement

Hereby, Huawei Technologies Co., Ltd. declares that this device is in 
compliance with the essential requirements and other relevant provisions 
of LVD Directive 2006/95/EC and EMC Directive 2004/108/EC.

For the declaration of conformity, visit the web site www.huaweidevice.
com/certification.

The following marking is included in the product:

This device may be operated in all member states of the EU.

Observe national and local regulations where the device is used.

This device may be restricted for use, depending on the local network.

Hereby, Huawei Technologies Co., Ltd. declares that this device is in 
compliance with the essential requirements and other relevant provisions 
of Directive 2009/125/EC. 

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Summary of Contents for DN371T

Page 1: ...96722357_02 ...

Page 2: ...Your Guide to YouView ...

Page 3: ......

Page 4: ...e register your details at youview com YouView service requires broadband connection YouView service subject to terms of use and suitable broadband speed TV aerial and coverage see www youview com for details YouView design user interface specifications and content services available on YouView subject to change without notice Software contained in this device is licensed on a limited basis All ot...

Page 5: ...curity 15 Settings 16 Parental Controls 17 Subtitles and Accessibility 19 System Information 19 Device Management 20 Network and Internet 21 Your Info and Legal 21 Your Broadband Provider 21 Troubleshooting 22 Customer support 25 Specification 25 Safety Information 26 Legal Notice 30 License Information 32 The latest version of the YouView user guide is available to download at www youview com sup...

Page 6: ... Deletes recordings in MyView and text in Search Also turns subtitles on off Colour keys follow onscreen prompts Opens the main menu Play Fast forward Standby Pause Skip forward Zoom Text Displays more information on a programme Opens the YouView Guide Close Exit the application Arrow keys to navigate through YouView menus and players Help Your Remote Control To programme your universal remote con...

Page 7: ...tch up on many programmes you may have missed in the past 7 days See page 5 for more information On demand Forgot to record your favourite programme Don t worry it s probably already waiting in On Demand along with lots of other great films and series See page 6 for more information Mini guide Use the Mini Guide to scroll quickly through channels whilst still watching TV To display the Mini Guide ...

Page 8: ... backwards and forwards through time Press and to select a programme Then press OK to watch where a programme is marked with a icon To move up and down by channel press and To move up and down by page press and Press and to skip backwards and forwards by 24 hours To return to the TV if you have not selected a programme to watch press Press the green button as a shortcut in the guide to what s curr...

Page 9: ...trol to bring up the Information Panel and find out more about a programme This includes the ratings guidance information and if subtitles are available You can also play more episodes from the same series set recordings and reminders from the Information Panel Please note Watching On Demand and Catch Up programmes will count towards any monthly broadband data allowance you may have Please go to y...

Page 10: ... the required action and press OK Programme information Press to bring up the Information Panel to get more information about a programme Please note Watching On Demand and Catch Up programmes will count towards any monthly broadband data allowance you may have Please go to youview com support for more detail Watched a great programme and want to find another episode Easy Whether you re watching a...

Page 11: ...again up to 4 times When you are ready to continue watching the programme you are rewinding press Fast forward If you paused or rewound live TV you can fast forward through the recording by pressing You can forward at different speeds from slow to fast by pressing again up to 4 times Pause Rewind Fast Forward YouView gives you complete control over the way you interact with live TV Catch Up On Dem...

Page 12: ...2 If you make a mistake whilst searching using your remote you can press DEL sub Auto suggestions As you type YouView will suggest programmes or films it thinks you re looking for use the up arrow button to select the one you want and press OK If you haven t seen the programme you want just keep entering your search term then press OK to run your search Filtering To filter your search results pres...

Page 13: ...l as shown in the pictures on the right Use the arrow keys to locate your programme then press R See page 11 for details of how to play a recorded programme Series recording If the programme you want to record is part of a series you will be given the option to record the selected episode or the whole series If you choose to record the whole series every episode that then airs on the channel will ...

Page 14: ...me it will create a clash YouView will let you know if there is a clash and suggest how you can resolve it e g by cancelling another scheduled recording Cancelling a recording To cancel a recording go to the Guide find the programme you d selected to record and press R again on the remote control You can also cancel a recording through MyView or the Mini Guide find the programme in your list of sc...

Page 15: ... or by using Live search Then press OK on the remote control You can also set a reminder from a programme s Information Panel Press to open the Information Panel and select Set Reminder Cancelling a reminder To cancel a reminder that you have previously set select the programme on the YouView Guide or Mini Guide Then press OK on the remote control You can also cancel a reminder from the Informatio...

Page 16: ... Highlight the recording you want to watch Press on the remote control Depending on your parental control settings you may be asked to enter a PIN before playback of the recording will begin see the Parental Controls section for more details Series Recording If you have recorded a series you will see next to the programme title Selecting the programme will reveal all recorded episodes of the show ...

Page 17: ...ess OK on Auto Delete Recording and select OFF If the hard disk is full you may find that new programmes won t be recorded Finding out more about a recorded programme 1 Highlight the recording 2 Press OK 3 Press to open the Information Panel If available you may find more episodes from the same series Deleting a recording 1 Highlight the recording 2 Press DEL sub on the remote control Locking a re...

Page 18: ...es The programme provider will advise you at the point of purchase Hiding adult programmes By default access to the Adult section of the On Demand menu is PIN protected but you can also hide this type of programme from view so it doesn t even appear in On Demand For more information see the section on Settings Sharing information with entertainment providers Your parental control settings will be ...

Page 19: ...his happens you will need to adjust the audio delay 1 Go to Settings and select TV Signal and Quality 2 Select Synchronise Picture and Sound and use the left or right arrow keys to select the correct audio delay Play in High Definition The default setting for Play in High Definition is NO If YES is selected YouView will automatically look for and play High Definition versions of On Demand programm...

Page 20: ...his off but you must have also turned off restrictions on rated programmes see right You can also choose to hide adult programmes completely Choose the Restrict Adult On Demand Category option to set this control Restricting access to rated programmes and films You can restrict access to programmes and films that have a rating such as 15 or 18 or that have guidance labelling e g programmes shown o...

Page 21: ...ons and movements AD gives you information about the things you might not be able to see meaning you can keep up with the action You will be able to see if AD is available for a programme in the Information Panel To turn AD on either Press AD on the remote control or 1 Go to Settings and select Subtitles and Accessibility and press OK 2 Scroll up the list of options and choose Audio Description 3 ...

Page 22: ...normal view Please note Other keys such as OK do not work when zoomed Settings Subtitles and Accessibility Settings System Information Device information This option tells you the manufacturer model and serial number of your box Software version This option tells you which versions of software you currently have installed This will change from time to time as YouView updates software on your behal...

Page 23: ...ent and future recordings and reminders Note Resetting your YouView box will delete all your recordings Make sure you have watched all the programmes you want to see before you reset your box Automatic standby time This option controls when or if your YouView box should go into standby mode By default it will go into standby after 3 hours if you have not interacted with it To change the default se...

Page 24: ...rimary DNS Server and Secondary DNS Server yourself If you don t have this information please contact your broadband provider Settings Your Info and Legal Your Broadband Provider The Your Info and Legal section allows you to view and edit your postcode Your postcode lets us tailor services based on your location and is shared with our trusted partners This section also allows you to review the Ter...

Page 25: ...ed but your box did not connect to your broadband try the following steps to resolve this a Press the YouView button on your remote control go to Settings Network and Internet Wired Connection and select Automatic This should enter your broadband settings for you automatically If this does not happen restart your router and try again If you need to enter values manually select Manual Note Your bro...

Page 26: ...n slow your broadband speed especially during peak periods Disconnecting or reducing usage of these devices may resolve this issue b Check that all your cable connections in particular the ethernet connection from your box to your router or powerline adapters are connected correctly and securely If not re connect any loose cables restart your router and turn the power off and then on to reset powe...

Page 27: ...l and go to Settings TV Signal and Quality Synchronise Picture and Sound then select the appropriate value 7 Can t remember my PIN number If you did not change your PIN number during setup the default PIN is 1234 If you can t remember your PIN you can reset it by answering your security question Go to Settings Parental Controls Change PIN and enter the answer to your security question If you can t...

Page 28: ...ightning protection Physical Specification Size W x H x D 345mm x 200mm x 50mm Weight 1Kg approx YouView service requires broadband connection YouView service subject to terms of use and suitable broadband speed TV aerial and coverage see www youview com for details YouView design user interface specifications and content services available on YouView subject to change without notice Software cont...

Page 29: ...peratures are 10 C to 30 C Ideal storage temperatures are 20 C to 50 C Extreme heat or cold may damage your device or accessories Keep the device and accessories in a well ventilated and cool area away from direct sunlight Do not enclose or cover your device with towels or other objects Do not place the device in a container with poor heat dissipation such as a box or bag To protect your device or...

Page 30: ...as microwave ovens stoves or radiators Batteries may explode if overheated Do not attempt to modify or remanufacture the battery insert foreign objects into it or immerse or expose it to water or other liquids Doing so may lead to fire explosion or other hazards If the battery leaks ensure that the electrolyte does not make direct contact with your skins or eyes If the electrolyte touches your ski...

Page 31: ...r turn the power off suddenly while the hard disk drive is running The company shall not be liable for any corruption of data on the hard disk drive caused by carelessness or misuse Disposal and recycling information This symbol with or without a solid bar on the device batteries if included and or the packaging indicates that the device and its electrical accessories for example a headset adapter...

Page 32: ...ity visit the web site www huaweidevice com certification The following marking is included in the product This device may be operated in all member states of the EU Observe national and local regulations where the device is used This device may be restricted for use depending on the local network Hereby Huawei Technologies Co Ltd declares that this device is in compliance with the essential requi...

Page 33: ...ers Notice Some features of the product and its accessories described herein rely on the software installed capacities and settings of local network and therefore may not be activated or may be limited by local network operators or network service providers Thus the descriptions herein may not exactly match the product or its accessories which you purchase Huawei reserves the right to change or mo...

Page 34: ...O THE ACCURACY RELIABILITY OR CONTENTS OF THIS MANUAL TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL HUAWEI BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS BUSINESS REVENUE DATA GOODWILL SAVINGS OR ANTICIPATED SAVINGS REGARDLESS OF WHETHER SUCH LOSSES ARE FORSEEABLE OR NOT THE MAXIMUM LIABILITY THIS LIMITATION SHALL NOT APPLY TO LIABIL...

Page 35: ...ails about the opensource and Youview software please visit https industry youview com pages opensource To view more details about the copyright notice of HUAWEI software please visit http consumer huawei com minisite copyright_notice WRITTEN OFFER If you would like a copy of the GPL source code contained in this product please contact mobile huawei com a small charge will be made to cover the cos...

Page 36: ...Customer service enquiry 44 0 844 800 6 800 Monday Friday Excluding public holidays 9 00 am to 5 00pm Purchase Date Owner s Name Contact Telephone Number Address Model Name Serial NO S N CCCFVSYYMDDXXXXX 5301XXXX S N CCCFVSYYMDDXXXXX 5301XXXX S N CCCFVSYYMDDXXXXX 5301XXXX Calls to this number are charged at a higher rate approximately 5 1 pence per minute from landlines and will be considerably mo...

Page 37: ...If the serial number or warranty seal on the equipment has been defaced or removed If any term contained in this warranty has been altered or modified in any way without prior written consent of Huawei An incorrect power adapter has been used Subject to the terms listed above the warranty will provide for the repair of or at Huawei s or its agents discretion the option to replace the Set top box o...

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