Huawei C5320 User Manual Download Page 57

Page: 57 / 67

Troubleshooting

If you encounter any problem when using your phone, try to solve
the problem according to the following table. If the problem still
occurs, contact the service provider or the dealer.

Problem

To Make Sure…

The battery cannot be
charged

The charger is properly connected to
your phone and the power socket.

The phone cannot be
powered on

The battery level is enough.

The battery is properly installed.

Press and hold

for about two

seconds.

You have inserted the UIM
card, but your phone
displays "Please insert UIM"
or "Check UIM".

The UIM card is inserted properly.

The UIM card is valid.

UIM card is locked

Contact your service provider for
the PUK code. Use the PUK code to
unlock the PIN code.

You cannot make a call
except an emergency call

The phone number is correct.

Y are in the network service
area.

Y do not enable the call
restriction function.

Bad call quality.

The signal

strength is strong

enough.

ou are staying indoors, move

near to a window.

Summary of Contents for C5320

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Page 2: ...ratus Switch off your phone in an aircraft The phone may cause interference to control signals of the aircraft Switch off your phone near high precision electronic devices The phone may affect the performance of these devices Do not attempt to disassemble your phone or its accessories Only qualified personnel are allowed to service or repair the phone Do not put your phone or its accessories in co...

Page 3: ...ay from children Do not allow children to use your phone without guidance Use approved batteries and chargers only to avoid explosion Observe the laws or regulations on phone use Respect others privacy and legal rights when using your phone ...

Page 4: ...rks are trademarks of Huawei Technologies Co Ltd All other trademarks and trade names mentioned in this document are the property of their respective holders Notice The information in this document is subject to change without notice Every effort has been made in the preparation of this document to ensure accuracy of the contents but all statements information and recommendations in this document ...

Page 5: ... Boldface The name of an item appears on the phone display is in boldface For example Menu Multi level menus are spearated by a rightward arrow For example Menu Messages indicates the Messages submenu under Menu Symbols Eye catching symbols are used in this manual to highlight the points worthy of special attention during the operation They are defined as follows Symbol Name Description Caution Me...

Page 6: ...ng the UIM Card 6 Charging the Battery 6 Powering On Off the Phone 7 Using the Function Menu 7 3 Voice Services 8 Making a Call 8 Answering a Call 8 Operations During a Call 9 4 Text Entry 10 Text Input Modes 10 Entering English 10 Entering Numbers 12 Entering Symbols 12 5 Messages 13 Writing and Sending a Message 13 Viewing a Message 13 6 Phonebook 15 i ...

Page 7: ...Setting the PIN Lock 19 Changing the locked PIN Code 20 Locking the Keypad 20 9 Music Player 22 Selecting a Song 22 Playing Music 22 Setting the Equalizer 22 10 Video Player 24 Selecting a Video File 24 Playing a Video File 24 11 Camera 25 Shooting a Photo 25 Previewing a Photo 26 Self Timer 26 Setting the Effect 27 Select a Frame 27 12 Camcorder 28 Recording a Video Clip 28 Playing a Video Clip 2...

Page 8: ...adio 32 Switching On Off the FM Radio 32 Recording 33 Selecting a Channel 33 Deleting a Channel 35 15 Data Services 36 Setting Fax Data Rx Mode 36 Data MODEM 36 Receiving a Fax 37 Sending a Fax 37 Receiving Data 37 Sending Data 38 16 Menu Commands 39 17 Troubleshooting 48 18 Warnings and Precautions 50 iii ...

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Page 10: ...1 About Your Phone Your Phone Front View Screen Soft keys Send key Navigation keys Numeric keys key Charger jack Earpiece End key key OK key Micro SD card slot Music control key Side key Headset jack 1 ...

Page 11: ...ight corner of the screen z Enter numbers and characters z Speed dial a phone number in the standby mode by pressing and holding a key z Se ct a menu item le z Enter the symbol z Switch between the meeting profile and the current profile by pressing and holding it z Enter the key z Lock the keypad by pressing and holding it z Access the UNI screen in the standby mode z Access the U Info screen by ...

Page 12: ... Access the Write Message screen by pressing and hol z Decrease the volume during a call z z Display the calendar in the standby mode c De rease the volume during a call z Set an Inc alarm clock in the standby mode z rease the volume during a call Screen Icons Icon Description signal strength The more the bars are he signal is Indicates the the stronger t The keypad is locked There is an incoming ...

Page 13: ...Silent profile is activated The Headset profile is activated The Outdoor profile is activated The data service is enabled The inbox is full A new message is received The PUSH message inbox is full A new PUSH message is received A new voice mail is received A new emergent message is received Interfaces Interface Description Charger connector cable connector Data of the phone You can It is at the bo...

Page 14: ...on Headset jack It is on the upper right side of the phone You can connect the headset to it Micro SD card slot It is on the middle right side of the phone You can insert a Micro SD card to it Micro SD micro secure data 5 ...

Page 15: ...charge the battery do as follows 1 Connect the charger to the charger connector 2 Connect the charger to a power socket During the charging appears on the upper right corner of the screen and is in an animated status If becomes static the battery is fully charged 3 Disconnect the charger from the power socket when becomes static 4 Press the gray buttons on both sides of the charger connector inwar...

Page 16: ... off Using the Function Menu Do the following to use the function menu 1 In the standby mode press to select Menu 2 Press to view items 3 Press Then select Select to access the menu 4 Do the following to display the submenu z Press to select a submenu item Then press Select to display the submenu z Press the corresponding numeric keys to access submenus 5 Press Back to return to the previous menu ...

Page 17: ...or Reject to end a call or cancel a dialing y In the standby mode press to view dialed calls Select a record and press to make a call y You can make an emergency call when the keypad is locked Answering a Call When there is an incoming call you can z Press Answer or to answer it z Press to reject it Alternatively press Mute to mute it and then press Reject to reject it z Press any key except and t...

Page 18: ...er or to answer an incoming call The first call is held on automatically z Press Neglect to reject an incoming call z Press to swap between two calls z Press to end all the calls Others During a call you can press Options to select the following items z Save Number Enter a phone number and save it to the phonebook z Phonebook Search for or create a contact z Messages Display the Messages menu z Th...

Page 19: ...okes abc English in lower case 123 Number In the editing mode press Clear repeatedly to delete the character on the left of the cursor Alternatively press and hold Clear to clear all characters at one time If there is no character to delete you can press Back to exit the menu Entering English Smart English Do the following to enter English letters 1 Press each corresponding key once according to t...

Page 20: ...ange input modes Alphabetical English Alphabetical text input allows you to enter uppercase ABC or lowercase abc English letters You can press a number key labeled with required letters once to enter the first letter on the key twice to enter the second letter on the key and so on If the letter you want to enter is on the same key as the previous one you can enter the latter only after the cursor ...

Page 21: ...ey repeatedly until the number appears Alternatively press and hold a numeric key to enter a number z In the eZiEn input mode press a numeric key and then press until the number appears Entering Symbols In any input mode press to display a symbol list Press to view symbols Then press a numeric key to enter a symbol 12 ...

Page 22: ...aft if it is failed to send z Save Save the message to the draft z Insert Template Insert a commonly used phrase z Insert Phone Number Select a contact from the phonebook and insert its phone number into the message 3 Add the recipient You can add up to 10 recipients Do the following to add a recipient z Enter a phone number directly z Press Search Then select Search Phonebook to select a phone nu...

Page 23: ...e the message z Forward Forward the message z Call Call the phone number of the message sender or a phone number contained in the message z Save Number Save the phone number of the message sender or a phone number contained in the message to the phonebook z Copy Move To Phone UIM Card Move messages between the phone and the UIM card 14 ...

Page 24: ...emory in use is the UIM card you can only enter the content in the Name and General Number fields 3 Press OK to save the settings 4 Press to set other items 5 Press Save to save the contact to the phonebook Press Back Then press Yes or No to save the contact or not Searching for a Contact Do the following to search for a contact 1 Select Menu Phonebook Search 2 Enter the name of the contact Then p...

Page 25: ... Message Write and send a message Press OK to access the contact list To quickly search a contact you can press the numeric key to enter the first letter of the contact name Then the phone lists contacts in Chinese or English that start with the letter the adjacent letters 16 ...

Page 26: ...eryday The alarm clock alerts once a day z Custom The alarm clock alerts at a specified time y When the alarm clock alerts press Stop to stop it or press Snooze to snooze it for five minutes y If nothing is done to the alarm clock when it alerts it stops in 45 seconds and alerts again five minutes later It alerts for five times before it stops thoroughly y If you select Custom you can press to scr...

Page 27: ...2 Press to select an alarm clock 3 Select Alarm Off to disable the alarm clock Press Menu Then select Fun Utilities Alarm Cancel All to disabled all alarm clocks 18 ...

Page 28: ...tact your local dealer 1 Select Menu Settings Security Phone Lock 2 Enter the correct phone lock code and press OK 3 Select Change Code Then enter the new phone lock code and press OK 4 Enter the new phone lock code again and press OK Setting the PIN Lock The personal identity number PIN protects your UIM card from authorized use If the UIM card is blocked due to wrong PINs entered enter the PIN u...

Page 29: ...o answer an incoming call or make an emergency call when the keypad is locked Manually Locking the Keypad In the standby mode press and hold to lock the keypad Automatically Locking the Keypad If the auto keyguard function is enabled and there is no operation on the phone within a preset period in the standby mode the keypad is locked automatically 1 Select Menu Settings Phone Settings Auto Keygua...

Page 30: ...Unlocking the Keypad In the standby mode press and then press to unlock the keypad 21 ...

Page 31: ...ings Playing Music In the music player screen you can do the following z Press to play a song Press repeatedly to pause resume playing a song z Press to play the previous song z Press to play the next song Before playing the songs the play list must be loaded Setting the Equalizer 1 In the standby mode select Menu Entertainment Music Player to launch the music player 2 Select Options Settings to s...

Page 32: ...When playing songs press the key on the headset to play the next song or press and hold it to switch off the music player 23 ...

Page 33: ...ect Open to select a video file 3 Select Select to save the settings Playing a Video File In the Video Album interface you can do the following z Press to play a video file Press repeatedly to pause resume playing z Press to play the previous video file z Press to play the next video file A video file must be selected for playing 24 ...

Page 34: ... Mode Enable or disable the night mode z Go To Photo Album Photos are saved to the folder automatically z Settings Set the resolution quality multi shot self timer and shutter sound 3 Press to shoot a photo Then you can preview the picture and save it 4 Press Delete or to delete the photo Press Back to return to the active viewfinder y When focusing the lens press to zoom in press to zoom out pres...

Page 35: ...ween the phone and the Micro SD card z Move To Card Phone Move photos between the phone and the Micro SD card z Copy All Copy all the photos between the phone and the Micro SD card z Move All Move all the photos between the phone and the Micro SD card z Delete Delete a photo z Delete All Delete all the photos stored in the current position z File Info View the format date size width and height of ...

Page 36: ...ect 3 Press to view Off Mono Negative Sepia and Red Color 4 Press Select or to select a effect Alternatively select Off to disable the effect Select a Frame 1 In the standby mode select Menu Entertainment Camera 2 Press Options to select Fun Frame 3 Press to view frames There are four frames 4 Press Select or to select a frame and then return to the viewfinder Press Return to cancel the operation ...

Page 37: ...ality audio and duration z Take Photos Set the mode 3 Press to start recording press to pause resume recording press to stop recording 4 Press Delete or to delete a video clip press Back to return to the viewfinder Playing a Video Clip 1 In the standby mode select Menu Entertainment Camcorder 2 Press Options Then select Go To Video Album to access the Video Album screen 3 Press to view video clips...

Page 38: ...e the effect Settings 1 In the standby mode select Menu Entertainment Camcorder 2 Press Options to select Settings Then you can set the following items z Resolution Set the resolution z Quality Set the quality z Audio Select On or Off z Duration Set the duration 29 ...

Page 39: ...ment Recorder 2 Press Options Then select Voice Folder 3 Select Phone or Mcro SD Card 4 Press to select a voice clip and press to play it 5 Press Options to select the following items z Play Play the voice clip z Rename Rename the voice clip z Set As Incoming Ringer Set the voice clip as the ringtone z Copy To Card Phone Copy voice clips between the phone and the UIM card z Move To Card Phone Move...

Page 40: ... all the voice clips between the phone and the UIM card z Delete Delete the voice clip z Delete All Delete all the voice clips stored in the memory in use z File Info View the format date and size of the voice clip 31 ...

Page 41: ... the headset cable can help improve the receiving effect Switching On Off the FM Radio Switching On the FM Radio 1 Insert the headset to the headset jack properly 2 In the standby mode select Menu Entertainment FM After loading the phone plays a channel Switching Off the FM Radio 1 In the standby mode select Menu Entertainment FM 2 Press Options or to select Switch Off 3 Press Options or to switch...

Page 42: ...If you answer an incoming call with the headset disconnected from the phone the radio is muted automatically After you end the call if you do not connect the headset to the phone in two minutes the radio is switched off automatically Recording Do the following to record a clip of FM radio 1 In the FM Radio screen select Start record 2 Press Stop or to stop recording The clip is saved to the folder...

Page 43: ...tuning function In the Tuning screen select Inching Tuning Then press to tune by 0 1 MHz Setting the Frequency 1 In the Tuning screen select Set Frequency 2 Enter a frequency A frequency must range between 87 5 MHz 108 MHz After you enter three digits for the integer part the cursor moves to the decimal part automatically If you enter only two digits for the integer part press to move the cursor t...

Page 44: ...Deleting a Channel In the FM Radio screen press Options or to select Delete Channel Channels saved in the channel list can be deleted 35 ...

Page 45: ...hone to handles all the incoming calls as fax before power off After you restart the phone Fax Data Rx Mode is automatically set to Off z Data Until Next Call The phone handles the next incoming call as data After the call Fax Data Rx Mode is automatically set to Off z Data Until Power Off The phone handles all the incoming calls as data before power off After you restart the phone Fax Data Rx Mod...

Page 46: ...Setting Fax Data Rx Mode on page 36 2 Run the fax software on the PC For example the embedded fax software of Windows XP 3 Send photos from the PC to a remote fax machine either a PC fax machine or an analog fax machine 4 The remote fax machine can also send faxes to the PC Sending a Fax When sending a fax you need not to set your phone Make sure that the phone is well connected to the PC by the U...

Page 47: ...ata You need not to set your phone when sending asynchronous data Make sure that the USB cable between the PC and your phone is well connected Send the data from the PC with the HyperTerminal software loaded 38 ...

Page 48: ...calls received calls or dialed calls Phonebook Search Allows you find a phone number from the phonebook Add New Allows you to add new contacts to the phonebook The phone memory can save up to 500 contacts Groups Allows you to view rename delete all members add members to a group or set group ring Speed Dials Allows you to make a call by pressing only one number key except the key labeled with zero...

Page 49: ...ther sound vibration related features The General Outdoor Headset and Carkit profiles contain settings for the volume vibration ring tone SMS tone key tone alarm clock and power on off tone The Headset profile also contains the setting for headset auto answer The Meeting and Silent profile can only be activated but cannot be edited U Max Your UIM card provides UNI_Info U Info and U Magic service I...

Page 50: ...age senders also Outbox Allows the phone to store the messages successfully sent if the auto save function is activated Allows you to delete re send and forward the messages in the outbox Draft Allows the phone to store draft messages and the messages failed to be sent Allows you to edit send and delete the messages in the draft Voice Mail Allows you to set the voice mail number call voice mail ce...

Page 51: ... to require a message delivery report from the SMSC Memory In Use Allows you to set the memory in use to the phone or the UIM card Memory Status Allows you to view the memory usage of the phone and the UIM card both the memory used and the total memory The phone can save up to 100 messages Number of messages that can be stored in the UIM card depends on the UIM capacity Deferred Delivery Allows yo...

Page 52: ...you to set the picture quality solution night mode and audio Recorder Allows you to record a video clip or record the conversation of a call The phone can record audio signals from Mic and FM radio You can set video clips as ringtones FM Allows you to use the automatic tuning manual tuning and inching tuning functions to search for a channel Allows you to set save and delete a frequency Fun Utilit...

Page 53: ...os taken by the camera and downloaded pictures Allows you to view delete delete all rename and view the information of the pictures Allows you to set the pictures as and wallpaper also Video Album It stores video files recorded by the camera and downloaded from websites Voice Folder It stores audio files recorded by the phone and downloaded from websites Allows you to delete an audio file or delet...

Page 54: ... wallpaper Banner Allows you to enable or disable the function If you enable the function you can edit a banner Call Settings Call Waiting Allows you to enable or disable the function The function is network dependent For details consult your service provider Call Forwarding Allows you to enable or disable the function If you enable the function incoming calls are forwarded to a specific phone num...

Page 55: ...d to enter the phone lock code before enabling or disabling the call restriction function If you select Restrict All Calls you can only make emergency calls and answer incoming calls The default phone lock code is 000000 Phone Lock It protects the phone from unauthorized use You can enable or disable the function You can also change the default phone lock code 000000 PIN Lock It protects the phone...

Page 56: ...Settings disable the function Fax Data Rx Mode Allows you to set the fax data receiving mode Packet Call Dial Number Allows you to set the packet call dial number 47 ...

Page 57: ...ry is properly installed Press and hold for about two seconds You have inserted the UIM card but your phone displays Please insert UIM or Check UIM The UIM card is inserted properly The UIM card is valid UIM card is locked Contact your service provider for the PUK code Use the PUK code to unlock the PIN code You cannot make a call except an emergency call z The phone number is correct z Y are in t...

Page 58: ...ntenna is in good condition Move near to he a place with strong signal Your phone displays No z an area with weak z t visit the service option service found Service unavailable or Network problem You are not in magnetic field in a tunnel or surrounded by buildings If so move to another area and try again Do no without authorization from your service provider 49 ...

Page 59: ...er To achieve this use the phone on the opposite ear to your pacemaker and do not carry it in a breast pocket Hospital Pay attention to the following points in hospitals or health care facilities z Do not take your phone into the operating room OR intensive care unit ICU or coronary care unit CCU z Do not use your phone at places for medical treatment where phone use is prohibited z When using you...

Page 60: ...or other places where it can get loose in a sudden stop or collision z Use the phone after the vehicle stops at a safe place z If your phone supports the hands free function or the phone can be used with earphones or there is any vehicle mounted equipment with hands free function use them in emergency z Do not place the phone over the air bag or in the air bag outspread area Otherwise the phone ma...

Page 61: ...therwise battery leakage phone malfunction overheat fire or explosion may occur z Do not put your phone in the back pocket of your trousers or skirt to avoid phone damage while seated Children Safety z Put your phone battery and charger in places beyond the reach of children Do not allow children to use the phone battery or charger without guidance z Do not allow children to put the battery in mou...

Page 62: ...y affect call quality and cause the phone to operate with more power As a result the talk time and standby time are shortened z The phone may interfere with nearby TV sets radios and PCs z In accordance with international standards for radio frequency and radiation use phone accessories approved by the manufacturer only Cleaning and Maintenance z Before you clean or maintain the phone turn off the...

Page 63: ...s that the equipment carry ing this mark must NOT be thrown into general waste but should be collected separately and properly recy cled under local regulations Emergency Call You can use your phone for emergency calls However connections in all conditions cannot be guaranteed You should never rely solely on the phone for essential communications Battery z Use the battery approved by the manufactu...

Page 64: ...ange or abnormal heating while you charge or store the battery take it out immediately and stop using it Otherwise battery leakage overheat explosion or fire may occur z When installing the battery do not push the battery by force lest battery fluid leak out or the battery crack z Do not take out the battery when the phone is turned on z If you do not use the battery for a long time store it in no...

Page 65: ...or fire may occur z When you are charging the battery with the charger do not touch the plug power cord or the charger with a wet hand Otherwise electric shock can be caused z Once the liquid such as water leaks into the charger remove the plug of the charger from the socket immediately Otherwise overheating fire and other malfunction may occur Certification Information SAR THIS DEVICE MEETS THE G...

Page 66: ... radio frequency exposure guidelines Before a phone model is available for sale to the public it must be tested and certified to the FCC that it does not exceed the limit established by the government adopted requirement for safe exposure The tests are performed in positions and locations that is at the ear and worn on the body as required by the FCC for each model For body worn operation this pho...

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