Huawei Box 500 Operation Manual Download Page 3

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This guide explains how to use HUAWEI Touch to operate HUAWEI Box 500, Box 700, and Box 900 (Box for short).
For further details, see the following documents:

About This Document

Application scenarios,
interfaces, features, and
technical specifications.

System settings,
common parameter
settings, and common
troubleshooting methods.

Routine maintenance
and security
maintenance.

All functions and
parameters on the
web interface.

Product

Description

Configuration

Guide

Maintenance

Guide

Web Help

If you would like to access more information, visit

http://www.huawei.com

and search for HUAWEI Box 500, Box 700, and Box 900 V600R019C00. You can

also contact Huawei technical support for further assistance.

Summary of Contents for Box 500

Page 1: ...HUAWEI Box 500 Box 700 and Box 900 Operation Guide V600R019C00 ...

Page 2: ...the Layout Dual Screen Mode Enabled Set Continuous Presence Apply for Chair Control Invite Sites Broadcast a Site or Continuous Presence Enable Focus on Speaker Call an Unconnected Site Disconnect a Site Mute One or All Sites Delete a Site Sharing Content Controlling a Camera FAQs Managing a Meeting Download and Install the AirPresence PC Client Use the AirPresence PC Client to Share Content About...

Page 3: ...s System settings common parameter settings and common troubleshooting methods Routine maintenance and security maintenance All functions and parameters on the web interface Product Description Configuration Guide Maintenance Guide Web Help If you would like to access more information visit http www huawei com and search for HUAWEI Box 500 Box 700 and Box 900 V600R019C00 You can also contact Huawe...

Page 4: ...being powered on To wake the system up when it is in sleep mode press the power button and swipe If the voice assistant has been enabled you can also say Hey Scotty to wake the system up For details about how to connect the Touch to an endpoint see Setting Parameters on the Touch Connecting the Touch to an Endpoint in the Configuration Guide Site number ...

Page 5: ...PART 01 Join a Scheduled Meeting Join a Meeting Using a Meeting ID Joining a Meeting ...

Page 6: ...ings The ongoing or next scheduled meeting is displayed on the Touch home screen Q Why can t I see Next Meeting on the home screen A You don t have any ongoing or scheduled meeting When time is due you will be prompted to join the meeting Tap Join ...

Page 7: ...t to join a meeting Q Where do I get the password for my meeting A Ask the organizer of your meeting Tap Tap Call a Enter a meeting ID b Tap Call 1 2 3 4 Optional Where necessary enter a meeting s password Tap More a Tap Secondary Dialpad b Enter the password followed by the pound key a b a b ...

Page 8: ...PART 02 Create a Meeting Call a Single Site Call Multiple Sites Place a Call from Recents Holding a Meeting ...

Page 9: ...ou create a meeting a meeting ID is generated You can send this ID to participants to let them join the meeting by dialing this ID You can also invite sites Tap Create After you create a meeting you can notify participants of the meeting ID 1 2 Tap 3 ...

Page 10: ...e name is displayed in the search result you can tap to select it On the Call screen you can tap Contacts and call a site from the contact list Enter a keyword and select the site or enter the site number or IP address 1 2 3 4 Tap Call Tap the text box Tap ...

Page 11: ...e sites there is no chair password by default You can set it on the Touch or web interface of the Box Tap Contacts Search for the sites to call or directly select the sites Optional Tap Settings set parameters such as the meeting password and tap Done 1 2 3 Tap Call Tap 4 ...

Page 12: ...ace a Call from Recents About Recents Recents is a list of calls you have recently placed received or missed You can place a call from Recents Tap Recents Find the site you want to call and tap 1 2 3 Tap ...

Page 13: ...t Share Content with Remote Sites Use the AirPresence Key to Share Content Download and Install the AirPresence Mobile Client Use the AirPresence Mobile Client to Share Content Download and Install the AirPresence PC Client Use the AirPresence PC Client to Share Content ...

Page 14: ... the AirPresence PC client The AirPresence Key is a device used for wireless projection After it is paired with the Box and then plugged into a PC you can push the PC desktop to the Box in just one click AirPresence is a wireless projection client designed for endpoints It can be installed on a mobile device or PC You can use AirPresence to share content initiate calls join meetings control the sp...

Page 15: ...onnected To preview the content using a cable connection tap Preview To preview the content using a wireless connection use the AirPresence Key or AirPresence 1 2 For details see Use the AirPresence Key to Share Content Use the AirPresence Mobile Client to Share Content or Use the AirPresence PC Client to Share Content Page 1 of 2 ...

Page 16: ...s Tap Share again to stop sharing the content About Content Sharing If you are in a meeting you can share content with remote sites Before sharing content ensure that the content source has been connected If the content source is not connected the Share icon is unavailable 1 2 ...

Page 17: ...d be found and the connection has failed What is the problem A The pairing between the AirPresence Key and the Box is invalid Pair them again 1 Pair an AirPresence Key with the Box when they are used together for the first time HUAWEI Box 700 is used as an example After the pairing is successful remove the AirPresence Key from the Box Share content a b c a Plug the AirPresence Key into the USB por...

Page 18: ...e Box A maximum of three mobile devices can be connected to the Box and can perform control operations If multiple control operations take place on the mobile devices the most recent one will take effect AirPresence supports Android 4 0 and later iOS 7 0 and later 1 2 3 Tap Tap Install AirPresence Use your mobile device to scan the QR code and install AirPresence as instructed After you finish ins...

Page 19: ... share PDF PNG JPG and BMP files Using AirPresence on an iOS device you can share PDF DOC DOCX XLS XLSX PPT PPTX PNG JPG and BMP files Size limit for each shared file Document 30 MB Image 8 MB 1 2 Tap Share and select a file you want to share Tap AirPresence UI Touch screen Start AirPresence scan the QR code or enter the projection code ...

Page 20: ...ce to share the PC desktop or documents on the PC Before installing or using AirPresence on your PC ensure that your PC resides in the same LAN as the Box and is reachable to the Box AirPresence supports Windows XP 32 bit Windows 7 Windows 8 and Windows 10 macOS 10 7 to 10 11 Start a browser on your PC enter the IP address of the Box in the address box and press Enter 4 Tap Install AirPresence ...

Page 21: ...l AirPresence as instructed Click Download AirPresence Client to download AirPresence exe to your PC About the AirPresence PC Client Before using the AirPresence PC client to share content right click on the PC choose Properties Compatibility and select Disable display scaling on high DPI settings ...

Page 22: ...e PC Client to Share Content Page 1 of 2 1 Enter the projection code and click Connect to the Box in either of the following ways 1 Enter the IP address of the Box and click 2 Enter the projection code and click Connect ...

Page 23: ...esence PC Client to Share Content Page 2 of 2 2 About Sharing Content Size limit for each shared file Document 30 MB Image 8 MB Click Share Share the desktop and stop sharing Click Stop or Disconnect to stop sharing ...

Page 24: ... Layout Dual Screen Mode Disabled Change the Layout Dual Screen Mode Enabled Set Continuous Presence Apply for Chair Control Invite Sites Broadcast a Site or Continuous Presence Enable Focus on Speaker Call an Unconnected Site Disconnect a Site Mute One or All Sites Delete a Site Extend a Meeting Leave a Meeting Managing a Meeting ...

Page 25: ... participant list View the participant list View a site or continuous presence View a site or continuous presence Change the layout dual screen mode disabled Change the layout dual screen mode enabled Change the layout dual screen mode disabled Change the layout dual screen mode enabled Set continuous presence Release chair control Apply for Chair Control Invite sites Invite sites Broadcast a site...

Page 26: ...View the Participant List Tap You can click the corresponding icon to control sites 1 2 About Viewing the Participant List The chair and participants in a meeting can view the participant list ...

Page 27: ...ous presence Continuous presence is used to display the video of two or more sites on the same device simultaneously The layout determines the number and positions of the sites displayed in continuous presence mode Continuous presence is available only when a multi party meeting is being held 1 2 Tap Tap to view the site 3 Tap next to continuous presence or a site Tap to view the continuous presen...

Page 28: ...in a meeting Icons displayed on the layout screen depend on the Box s status For example Share is available only when the content source is connected To view other sites in full screen see View a Site or Continuous Presence a Select a layout mode b Tap a layout pattern The new layout pattern takes effect immediately a b ...

Page 29: ... layout pattern takes effect immediately a b About the Layout When the dual screen mode is enabled the content is displayed on the secondary screen by default You can set the video layout of the primary screen on the Touch To enable the dual screen mode on the Touch go to More Advanced Settings Input Output and set Dual Screen Mode to Enabled ...

Page 30: ...your desired position 1 2 Tap Save or Broadcast 3 4 About Setting Continuous Presence The chair can select a site to be viewed set the continuous presence mode and adjust the position of the site in continuous presence For details about how to broadcast and view continuous presence see View a Site or Continuous Presence ...

Page 31: ...ot support the chair role If a chair password is set when a meeting is created you need to enter the password when applying for chair control If you do not know the password ask the organizer of your meeting Tap Tap Request Chair Request Chair Optional Enter the chair password and tap Request Chair 1 2 Tap Release Chair to release chair control 3 4 ...

Page 32: ... site Q I can t see the video sent by a site that was added successfully Why A The site is not connected 1 View the participant list to check whether the site is connected 2 If the site is not connected call it For details see Call an Unconnected Site 1 2 Tap Select one or more sites 3 Tap Call ...

Page 33: ...casts a site or continuous presence all other sites have to view it The chair site can choose to view other sites The chair site can broadcast any site including the chair site 1 2 Tap Tap Broadcast to broadcast the site Tap next to a site or continuous presence 3 Tap Broadcast to broadcast the continuous presence ...

Page 34: ...ng the loudest among multiple sites will be broadcast If no participant speaks at a volume higher than the threshold the original site is still broadcast To adjust the threshold for Focus on Speaker log in to the web interface and choose Conference Conference Control Voice Activation If the Box is in a meeting you need to disable Focus on Speaker before adjusting the threshold Tap Tap Focus on Spe...

Page 35: ...Call an Unconnected Site Tap 1 2 Tap next to an unconnected site About Calling an Unconnected Site Only the on premises network scenario supports calling an unconnected site ...

Page 36: ...g After the site is disconnected the site automatically leaves the meeting In the on premises network scenario the disconnected site is displayed in the participant list as unconnected The chair site can call the site again For details see Call an Unconnected Site 1 2 Tap Tap Disconnect Tap next to a site 3 ...

Page 37: ...te All to mute the microphones of all sites except the chair site Tap next to a site to mute its microphone About Muting Sites The chair site can mute all sites or a specific site If a site is muted the site cannot be heard by other sites ...

Page 38: ...Delete a Site About Deleting a Site The chair site can delete an unconnected site After the site is deleted it is not displayed in the participant list 1 2 Tap Tap next to an unconnected site Tap OK 3 ...

Page 39: ...Extend a Meeting Tap 1 2 a Scroll up or down to select the desired extension time b Tap OK a b About Extending a Meeting You can extend a meeting ...

Page 40: ... site releases chair control and exits the meeting If the meeting has not ended you can tap Join in the next meeting pop up box on the home screen to join the meeting again as a participant 1 2 Tap If the local site is the chair site or the only participant you can Tap Leave to leave the meeting Tap End to end the meeting Tap OK to leave the meeting ...

Page 41: ...PART 05 Control the Local Camera Control a Remote Camera Save Switch Camera Presets Controlling a Camera ...

Page 42: ...to adjust the focal length Tap for the camera to automatically adjust the focal length Voice tracking is supported only when an endpoint is connected to the VPT300 intelligent camera If voice tracking is enabled the system automatically tracks and shows a close up image of the person speaking The actual camera control screen may differ Tap arrow keys and to adjust the camera 1 2 3 Tap Tap Camera ...

Page 43: ...store the camera to its initial position Tap to zoom in Tap to zoom out Tap and to adjust the focal length Tap for the camera to automatically adjust the focal length You can only control a remote camera during a meeting 1 2 3 Tap Tap Camera Tap and select Remote camera 1 Tap arrow keys and to adjust the camera 4 ...

Page 44: ...ch camera preset stores the camera PTZ settings You can easily control the camera in a meeting by switching between its presets You can touch and hold an existing preset to replace it with a new one Tap 1 2 3 Tap Camera Touch and hold a number box to save the current preset Tap a camera preset to start using it ...

Page 45: ... What Should I Do If the Local Site Can t Be Heard by Remote Sites How Do I Adjust the Speaker Volume at the Local Site How Do I Check the Device s Status Before a Meeting How Do I Unpair AirPresence or the AirPresence Key from an Endpoint FAQs ...

Page 46: ...ce Share or stop sharing content Open the whiteboard Increase or decrease the volume Mute or unmute microphones Start intelligent diagnostics For the system to be able to identify your voice correctly pay attention to the following Speak clearly and enunciate Stand or sit within 6 m of the Box Your voice assistant can Call sites in Contacts and online Note The site name cannot contain special char...

Page 47: ...What Should I Do If the Local Site Can t Be Heard by Remote Sites About the Local Microphone If the local microphone is muted remote sites cannot hear the local site Tap to unmute the local microphone ...

Page 48: ...o I Adjust the Speaker Volume at the Local Site About Adjusting the Speaker Volume at the Local Site If you have enabled your voice assistant you can say Hey Scotty increase the volume Drag the volume slider ...

Page 49: ...the Device s Status Before a Meeting About Intelligent Diagnostics The diagnostic items available on the screen depend on the system settings Tap System Diagnostics 1 2 3 Tap Tap Diagnose View the diagnostic result 4 ...

Page 50: ...How Do I Unpair AirPresence or the AirPresence Key from an Endpoint 1 2 3 Tap Tap Paring Tap to delete the paired client ...

Page 51: ...are for your reference only Actual UIs may differ in appearance Copyright Huawei Technologies Co Ltd 2018 All rights reserved Website www huawei com Date 2018 10 22 Issue 02 To learn more visit the information center Scan QR Code or Click Here ...

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