Htek UC903 User Manual Download

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Basic Call Features

Hide Caller ID

Just enable the anonymous call feature, you can set your ID do not appear on the other phone that

you called.

To configure anonymous call

Press Menu

→

Features

→

Anonymous Call

Press

and

or press info soft key to change the Line ID

Press

and

or press info soft key to select the enable choice in Anonymous Call

filed.

Enter the call on code (optional), call off code (optional).

Press

or Save soft key to save the configuration.

To cancel anonymous call feature

Press Menu

→

Features

→

Anonymous Call

Press

and

or press info soft key to select the disable choice in Anonymous Call

filed.

Press

or Save soft key to save the configuration.

Reject Anonymous

If you do not want to be disturb by anonymous calls, you can set the reject anonymous call

features, so you will not hear the unknown calls

To configure rejecting anonymous call

Press Menu

→

Features

→

Anonymous Call

Press

and

or press info soft key to change the Line ID

Summary of Contents for UC903

Page 1: ...1 UC903 Usermanual...

Page 2: ...vate use as a user manual No parts shall have the right to alter modify or use as commercial means without the express written permission of Nanjing Hanlong Technology CO LTD Safety cautions To use th...

Page 3: ...he FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy...

Page 4: ...ing sections Label Scroll Change for Release x 0 3 98 O Manual version x 0 3 98 O Major updates have occurred to the following sections Reboot in Talking Change for Release x 0 3 98 A Manual version x...

Page 5: ...tions Voice Mail Tone Backup NTP Server Intercom Barge Change for Release x 0 3 65 Manual version x 0 3 65 Major updates have occurred to the following sections Redial Mode Change for Release x 0 3 63...

Page 6: ...lease x 0 3 72 Manual version x 0 3 72 5 Change for Release x 0 3 65 Manual version x 0 3 65 5 Change for Release x 0 3 63 Manual version x 0 3 63 5 Change for Release x 0 3 62 Manual version x 0 3 62...

Page 7: ...49 LDAP Phonebook 49 Search Contact 52 Call History Settings 53 Call History 53 Audio settings 56 Ring Tone 56 Volume 57 Voice Mail Tone 58 Play Hold Tone 58 Play Hold Tone Delay 58 System Settings 5...

Page 8: ...9 Call Return 82 Call Back 83 Call Waiting Tone 83 Hide Caller ID 85 Reject Anonymous 85 Call Mute 86 DND 86 Keypad Lock 87 Hot Line 88 Auto Redial 89 Function Key Features Settings 90 Line 90 Speed D...

Page 9: ...e 126 Configuration File 128 Troubleshooting 129 Why is the phone LCD screen blank 129 Why does the phone display Network Unavailable 129 Why can t I get a dial tone 129 Where to set the tone 130 How...

Page 10: ...Getting Started 10 Getting Started Packing List The package contains the following parts please check if all the items are not missed 1 The phone device 2 The footstand 3 Handset...

Page 11: ...Getting Started 11 4 Headset cord 5 Power adapter 6 Ethernet cable 7 Quick installation reference...

Page 12: ...Getting Started 12 Phone Installation 1 Attach the Foot stand 2 Connect the Handset and optional Headset...

Page 13: ...atic Phone Initialization The phone finishes the initialization process by loading the saved configuration The phone LCD screen will display Booting And then show Initializing during the initializatio...

Page 14: ...DNS server Status You can view the system status of your phone via phone user interface or web user interface The information of phone status includes Information e g Model IP MAC Firmware Hardware Ne...

Page 15: ...For How to login please refer to Web Login 2 View the information of Version Account and Network Registration To register via phone interface 1 Press Menu Setting Advanced settings default password a...

Page 16: ...re is a port of sip server you need to press 1 on the keypad then you will find the Additional Information When the current input method is ABC abc 2ab Pressing 1 you will find Pressing 0 you will fin...

Page 17: ...hone restart 2 Account Status says the account registered successfully or not 3 When change the account information via phone it will shown Restart note when back to idle page Idle Screen Name Descrip...

Page 18: ...re History Directory DND and Menu More to see Programmable Key 5 Default Account This shows the current use account User can use to change the default use account Getting Familiar with Your Phone Hard...

Page 19: ...ove down of the selection shows on the screen 1 To return to idle screen 2 To cancel the information or call on the screen Mute key 1 To mute the voice during the call green light 2 To un mute the cal...

Page 20: ...aker Press this button to place a call in hands free mode Volume To decrease the volume To increase the volume Alphanumeric keypad To enter the phone numbers letters and so on Headset To indicate that...

Page 21: ...at the LED setting all set as Yes For LED status setting please refer to LED Status Setting Power Indicator LED Handset mode Headset mode Mute Forward Do Not Disturb SRTP Received calls Dialed Calls M...

Page 22: ...ff All other unknown status Shared Line Key LED LED Status Description Steady Green Hold Steady Green Off hook or during a conversation Blinked red Ringing Off Idle status LED Status Description off I...

Page 23: ...s when a member of the SCA group in public hold status Blinked green every 500ms a member of the SCA group in progressing status Stay red Other member of the SCA group s led status when a member of th...

Page 24: ...r in some instances it is only possible to use the phone or the web user interface Phone Interface Overview Option Status Model IP MAC Firmware Hardware Network Account Device Cert Language Features C...

Page 25: ...tory Network CallLog Message Voice Mail set and View Text Message view and set Others Factory Function System Restart Device Reboot Pcap Feature Line Key Function Overview Line Speed Dial BLF BLF List...

Page 26: ...tting Familiar with Your Phone 26 XML group LDAP XML Browser Broadsoft group Conference Forward Transfer Hold Group Listening DND Redial Call Return SMS Record URL Record Paging Shared Line Public Hol...

Page 27: ...nfiguration This part will mainly introduce the basic configuration as the Time Language and Volume General Settings Web Login 1 Get the IP address Press Menu Status Information 2 Input the IP Address...

Page 28: ...090 Administrator Password The password is mainly used for login the web interface or set the advanced settings through phone interface And the default password of the administrator is admin To change...

Page 29: ...ue 3 Click to save the configuration Note When you use the web interface user name admin password admin default Language The default Phone interface language is English To change the language via Phon...

Page 30: ...ght off Time Logo To enable screen saver via Phone 1 To press Menu Setting Basic Setting Screensaver 2 Press and or press Switch soft key to Choose the Time out as 1 min or 2 5 10 30 minute then press...

Page 31: ...eset to save the configuration To Disable screen saver via Webpage 1 To Click Setting Preference 2 To choose the Time out as Off 3 Click Saveset to save the configuration To custom text logo via web i...

Page 32: ...level from 1 to 20 7 Press or Save soft key to save the selected configuration Time and Date The time and date show on the idle page and it can be set and change by SNTP server automatically or manua...

Page 33: ...r 3 Press and or press Info to change among Y M D year month day M D Y month day year D M Y day month year 4 Press or Save soft key to save the configuration To configure the DHCP time 1 To press Menu...

Page 34: ...To change the Time Zone and Date Display Format via web interface 1 Setting Date Time 2 Select the necessary one 3 Press to save the configuration To change the SIP Date Override Time via web interfa...

Page 35: ...iguration 35 2 Select On or Off for SIP Date Override Time 3 Click to save the configuration To change the Account via web interface 1 Setting Date Time Account 2 Select desired Account 3 Click to sav...

Page 36: ...ures Configuration 36 To change the Daylight Saving Time via web interface 1 Setting Date Time Daylight Saving Time 2 Select Disable or Enable or Auto for Daylight Saving Time 3 Click to save the conf...

Page 37: ...ED To configure LED Status via web interface 1 Click Setting Preference 2 Select Yes or No for Power Status Ringing Status Miss Calls Status and Voice Message Status 3 Click for the setting For the LE...

Page 38: ...phone cannot contact a DHCP server for any reason you need to configure a static IP address manually When switch DHCP Static IP and PPPoE to each other or change the Static IP on webpage it will show...

Page 39: ...ne interface 1 Press Menu Setting Advanced Settings password admin Network WANPort IPv4 Static mode 2 Enter the parameters IP Netmask Gateway Pri DNS primary dns sec DNS second DNS in the correspondin...

Page 40: ...Press Menu Setting Advanced Settings password admin Network WANPort PPPoE mode 2 Enter the User ID and password 3 Click Save and restart the phone To configure Network via web interface 1 Click Networ...

Page 41: ...CP Static To configure IPv6 via phone interface 1 Press Menu Setting Advanced Settings password admin Network WANPort IP Port Mode 2 Press or to change the IP Port Mode 3 Press or Save soft key to sav...

Page 42: ...onfigure a static IP address via phone interface 1 Press Menu Setting Advanced Settings password admin Network WANPort IPv6 Static mode 2 Enter the parameters IP IPV6 Prefix Gateway Pri DNS primary dn...

Page 43: ...gs of DHCP Static and PPPoE are same as above To configure IPv4 IPv6 via phone interface 1 Press Menu Setting Advanced Settings password admin Network WANPort IP Port Mode 2 Press or to change the IP...

Page 44: ...PC port bridge and router To configure PC Bridge via Phone interface 1 Press Menu Setting Advanced Settings password admin Network PC Port Bridge mode 2 Click Save and restart the phone To configure...

Page 45: ...s section provides the operating instructions for managing contacts The topics include Local Directory Remote Phonebook LDAP Search Contact Local Directory In the directory you can add or delete your...

Page 46: ...History 1 Press History soft key or press Menu History 2 Press and to select the targeted one Press and switched among the All calls Dialed calls Received calls Missed Calls and Forward Calls 3 Press...

Page 47: ...press Switch soft key to Choose the Local Contact 3 Press More soft key 4 Press More soft key 5 Press Option soft key Add to blacklist 6 Press save soft key or to add the contacts successfully To add...

Page 48: ...list file file format must be xml from your local system 3 Click Import XML to import the contact list To export an XML file of contact list via web interface 1 Click on Directory 2 Click Export XML t...

Page 49: ...lick to save the configuration To check the contacts via phone interface Press Directory Left Button Left Button and then you can see the item you set press enter you will find the detail For More det...

Page 50: ...er This parameter specifies the number attributes for LDAP searching 4 Filled Server Address Fill the domain name or IP address of the LDAP Server For example 192 168 0 124 5 Port the port of the LDAP...

Page 51: ...pe field 3 Click to save the configuration To Configure LDAP Key via phone interface 1 Press Menu Feature Function Keys Line Keys as Function Keys Line Key 1 2 Select LDAP in the Type field 3 Press sa...

Page 52: ...ctory softkey on Idle interface 2 Click the button and select the Local contacts list 3 Click the More Softkey then you can see the Search softkey 4 Click the Search softkey you can enter the desired...

Page 53: ...ry list supports up to100 entries in all on phone interface and more than 1500 items You can check the call history dial a call add a contact or delete an entry from the call history list You should e...

Page 54: ...te soft key To delete all entries from the call history list via phone interface 1 Press the History soft key 2 Press Right or Left Key to switch among All Calls Missed Calls Received Calls Dialed Cal...

Page 55: ...face 1 Click Directory Call History 2 Select the desired history item and click Tel Number 3 Then the call is dialed on phone To Dial a call from Call History via phone interface 1 Press History soft...

Page 56: ...nd volume of the ring tone To adjust the Ring Tone Type via Phone interface 1 Press Menu Setting Basic Settings Ring Tone 2 Press and to select the aimed one 3 Press or Save soft key to save the confi...

Page 57: ...ed Ring Tone for the contact 5 Press Save soft key to save the contact Volume You can adjust the volume for the phone by the volume keys and To adjust the Ring tone volume 1 Option 1 To press and on t...

Page 58: ...the Setting Preference 2 Select On or Off for Voice Mail Tone 3 Click for the setting Play Hold Tone When you hold the phone Whether to play hold tone 1 Click the Setting Preference 2 Set On or Off fo...

Page 59: ...ne supports dial plan with following accept digits 1 2 3 4 5 6 7 8 9 0 Grammer Description x any digit from 0 9 xx at least 2 digit number exclude hear dial tone 3 5 any digit of 3 4 or 5 147 any digi...

Page 60: ...t means that when you entry the number which matching with dial plan it will dial out automatically after some time when you stop enter the number To configure Dial Now Timeout via web interface 1 Cli...

Page 61: ...the send key the dial out the number 3 Click the button to save the configuration Emergency Call Public telephone networks in countries around the world have a single emergency telephone number emerg...

Page 62: ...services number in the Emergency field 3 Click SaveSet to save the configuration Label Scroll When setting function keys you need to set the label of the function keys If the words are too long to sh...

Page 63: ...ect Yes or No for Show Missed Calls 3 Click for the setting Auto Logout Time Set the Web login timeout 1 Click the Setting Preference 2 Set number 1 5000 min for Auto Logout Time 3 Click for the setti...

Page 64: ...redial the last placed call from the IP Phone 2 To redial the call from all calls list 1 Click the Setting Preference 2 Set Direct Mode or Select Mode for Redial Mode 3 Click for the setting Keypad L...

Page 65: ...ress Save or OK key to save the configuration To enable Keypad Lock via Webpage 1 Click Webpage Setting Features 2 To choose the Phone Lock 3 To fill the unlock PIN and auto lock time 4 Fill the Emerg...

Page 66: ...ss DTMF Display 3 Click for the setting Suppress DTMF Display Delay In order to ensure safety in Call process you can choose whether to hide DTMF 1 Click the Setting Preference 2 Select On or Off for...

Page 67: ...ction url via web interface 1 Click Setting Action URL 2 Filled the needed value in the necessary blank 3 Click to save the setting Click Action URL for more how to use or check on www htek com Softke...

Page 68: ...4 Select the feature form the disable key to enable key field by Disable to Enable field Delete the Enable and it will back to Disable field 5 Click or to change to position or each feature 6 Click to...

Page 69: ...orks only on the idle page To configure Programmable Key via web interface 1 Click Function Keys Programmable Keys 2 Select the desired Key to set 3 Click to save the setting 4 By clicking all setting...

Page 70: ...e send softkey then the call is sending To place a call by Headset 1 Press the light is Green 2 Enter the desired number 3 Press or press the Send softkey then the call is sending Using headset to pla...

Page 71: ...to make the call Note 1 The key is set to be a send key For more information refer to the Key as Send on page 2 During the call you can also change among Headset Handset or Free speaker mode Making tw...

Page 72: ...o receive a call by headset Press and now the conversation is built To receive a call by hands free speaker 1 Option 1 Press directly 2 Option 2 Press Answer soft key 3 Option 3 Press the Line key fla...

Page 73: ...e via web interface 1 Click setting preference 2 Select the desire mode for the incoming call show mode 3 Click to save the setting Auto Answer Enable auto answer feature you will answer all incoming...

Page 74: ...To click Saveset to save the configuration Call Hold When use hold feature the Hold icon will show on the display To make a call on hold during three modes To hold a call under handset mode 1 Press H...

Page 75: ...Transfer Blind Transfer When you use this feature you can transfer 1 Press Transfer soft key during the conversation the call is on hold now 2 Enter the number that transfers to 3 Press Transfer soft...

Page 76: ...key and now the Semi attended transfer completed BLF Transfer 1 Set a Programmable Key or line key is set as BLF For how to set BLF please refer to BLF 2 Press the transfer soft key during the convers...

Page 77: ...Transfer to New Call via web interface 1 Click Setting Feature 2 Select Transfer Mode via DSS key New Call 3 Select the desired Line or Line Key and select Transfer in the Type 4 Enter the phone numb...

Page 78: ...ing C D and E in a conference 2 A press line 2 key the call is placed on hold 3 A enter the number of C and then press send soft key or 4 C answering the call 5 A press conference soft key then A B an...

Page 79: ...n continues 3 The conference feature is not available on all servers For more information contact your system administrator 4 To realize the 5 way conference the line should be all available Call Forw...

Page 80: ...No Answer Forward Incoming calls are forwarded if not answered after some time 1 Press Menu Features Call forward No answer forward 2 Press and or press info soft key to select the enable choice 3 En...

Page 81: ...nfo soft key to select the disable choice 3 Press or Save soft key to save the configuration To cancel the forward feature via Web Interface 1 Setting Features 2 Click Off for the Always Busy No Answe...

Page 82: ...Call Return This feature allows you to dial the last phone call you received To configure the Call Return via phone interface 1 Press Menu Features Function Keys Line or Line Keys as Function Keys Li...

Page 83: ...prompt for call back as shown in figure If you press the callback the phone will dial the Callback phone number To configure the Call Back via Web interface 1 Click Setting Features Callback 2 Fill t...

Page 84: ...Basic Call Features 84 To Change the Call Waiting Tone time via Web interface 1 Click Setting Tones 2 Change the Tone Time as you want for example 3s...

Page 85: ...optional call off code optional 5 Press or Save soft key to save the configuration To cancel anonymous call feature 1 Press Menu Features Anonymous Call 2 Press and or press info soft key to select t...

Page 86: ...e other parties will not hear your voice while you can hear their voice Call mute applies to all modes handset headset and speakerphone To mute the call during a call including a conference call 1 Pre...

Page 87: ...r OK key to save the configuration To enable Keypad Lock via Phone 1 Press Menu Settings Advanced Setting Password admin Phone Setting Lock 2 Press Info or Switch to change choose Off 3 Press Save or...

Page 88: ...the Phone Lock 3 To click Saveset to save the configuration Hot Line To configure Hot Line 1 Press Menu Features Hot Line 2 Enter the Number and delay time as present we support off hook auto dial 3...

Page 89: ...configuration and then now the Hotline auto dial is cancelled Auto Redial When this option is set if the phone you call is busy and does not set call waiting or voice mail your LCD screen will prompt...

Page 90: ...dial 3 Fill the number 1 300 seconds for the Auto Redial Interval 4 Fill the number 1 300 times for the Auto Redial Times 5 Click to save the configuration Function Key Features Settings Line It works...

Page 91: ...Menu Features Function Keys Line or Line Keys as Function Keys Line Key1 for example 2 Press and key to select the Speed Dial in the type field 3 Enter the targeted Number 4 Press or Save soft key to...

Page 92: ...ringing the light is blinking red press the BLF key to pick the phone up directly 3 When the monitored line is calling or in a conversation the light is steady red To configure a BLF key by phone 1 Pr...

Page 93: ...n the Type 3 Enter the monitored phone number in the Value field 4 Select the Account ID 5 Filled the Pickup code 6 Click the to save the configuration and then restart Note This feature is not availa...

Page 94: ...Function Key Features Settings 94 2 Click Advanced and then fill the Eventlist BLF URL 3 To configure BLF List Keys 3 1 Click Function Keys Line Key...

Page 95: ...e Mail Set Voice Mail 2 Enter the Account1 2 3 4 NO 3 Press or Save soft key to save the configuration Note This feature is not available on all servers For more information contact your system admini...

Page 96: ...ollowed the desired phone number in the Value field 4 Select the Account ID 5 Click the button to save the configuration Group Pickup With this feature you can pick up the specified group that you wan...

Page 97: ...to save the configuration Call Park With this feature you can put a call on hold and continue the conversation from another phone To configure the Call Park via phone interface 1 Press Menu Features F...

Page 98: ...ures Function Keys Line or Line Keys as Function Keys Line Key1 for example 2 Press and or press info soft key to select the intercom in the type field 3 Enter the targeted Number 4 Press or Save soft...

Page 99: ...pull down list of Account in the Account field 3 Click the advanced 4 Enable the Allow Auto Answer By Call Info 5 Click the button to save the configuration Intercom Barge If this option is enabled wh...

Page 100: ...is on To configure the DTMF via Phone Interface 1 Click Setting Preference 2 Select On for Keypad DTMF Tone 3 Click the button to save the configuration To configure the DTMF via Phone Interface 1 Pre...

Page 101: ...he number plus 9 then you don t input 9 press the key and 9 will display on the LCD interface To configure the Prefix via Phone Interface 1 Press Menu Features Function Keys Line or Line Keys as Funct...

Page 102: ...press the key and enter the local Contacts interface quickly To configure the Local group via Phone Interface 1 Press Menu Features Function Keys Line Keys as Function Keys Line Key1 for example 2 Sel...

Page 103: ...acts interface quickly To configure the XML group via Phone Interface 1 Press Menu Features Function Keys Line Keys as Function Keys Line Key1 for example 2 Select the wanted Line Key 3 Press and key...

Page 104: ...es Function Keys Line Keys as Function Keys Line Key1 for example 2 Select the wanted Line Key 3 Press and key to select the LDAP in the type field 4 Press or Save soft key to save the configuration T...

Page 105: ...example 2 Select the wanted Line Key 3 Press and key to select the Broadsoft group in the type field 4 Press or Save soft key to save the configuration To configure the Broadsoft group via Web interf...

Page 106: ...figured as Forward key press this key under the idle status the IP phone will turn to the Always Forward interface and you can set the Forward to number then when there is any call to the number will...

Page 107: ...igure the Transfer via Phone Interface 1 Press Menu Features Function Keys Line Keys as Function Keys Line Key1 for example 2 Select the wanted Line Key 3 Press and key to select the Transfer in the t...

Page 108: ...e soft key to save the configuration To configure Hold via Web Interface 1 Click Function keys Line Key 2 Select the desired Key and select Hold in the Type 3 Click the button to save the configuratio...

Page 109: ...own on the Top of the LCD on idle page To configure the DND via Phone Interface 1 Press Menu Features Function Keys Line Keys as Function Keys Line Key1 for example 2 Select the wanted Line Key 3 Pres...

Page 110: ...one To configure Redial via Web Interface 1 Click Function keys Line key Line Key 2 Select the desired Key and select redial in the Type 3 Enter the Label displayed on LCD 4 Click the button to save t...

Page 111: ...unt the SMS sent 5 Enter the target number to which account the number sent 6 Press the Send button Set SMS Line Key To configure the SMS via Phone Interface 1 Press Menu Features Function Keys Line K...

Page 112: ...ed Line or Line Key 3 Press and or press info soft key to select the Key Event in the type field 4 Press and or press info soft key to select the Record 5 Press or Save soft key to save the configurat...

Page 113: ...d in the Type 3 Click the button to save the configuration Paging With this feature you can call a paging group directly To configure the paging via phone interface 1 Press Menu Features Function Keys...

Page 114: ...ine Key1 for example 2 Select the wanted Line or Line Key 3 Press and key to select the Shared Line in the type field 4 Press and key to select the Account ID 5 Enter the Label 6 Enter the Value 7 Pre...

Page 115: ...is key to hold or resume a call To configure the Public hold via phone interface 1 Press Menu Features Function Keys Line or Line Keys as Function Keys Line Key1 for example 2 Select the wanted Line o...

Page 116: ...t the wanted Line or Line Key 3 Press and key to select the Private Hold 4 Press or Save soft key to save the configuration To configure private hold via Web Interface 1 Click Function keys Line Key 2...

Page 117: ...nable shared call appearance the user would need to register the shared line account on the phone In addition they would need to navigate to Account Advanced on the webpage and set the line to Shared...

Page 118: ...rimary motivation for Hot Desking is cost reduction This feature is regularly used in places where not all the employees are in the office at the same time or not in the office for very long at all wh...

Page 119: ...s idle 2 Enter the Extension number and password 3 Click Save softkey You can see the account information which has changed Note This feature is not available on all servers For more information conta...

Page 120: ...k Function keys Line Key 2 Select the desired Key and select ACD in the Type 3 Enter the label in the label field 4 Select the desired account from the pull down list of Account field 5 Click the butt...

Page 121: ...onfigure some information 4 Press the Next softkey again you can configure auto provision information 5 When you finish the setting you can press the OK to accept the changes Note This feature is not...

Page 122: ...the phone is idle The phone sends RTP to a preconfigured multicast address IP Port Any phone in the local network then listens to the RTP on the preconfigured multicast address IP Port For both sendin...

Page 123: ...e previous multicast paging call on hold If disabled the phone will automatically ignore all incoming multicast paging calls Multicast Codec You can only configure the codec by web interface To config...

Page 124: ...arning tone when establishing a multicast paging call Multicast listening addresses are configurable via web interface only Upgrade Factory Reset To set Factory Reset by phone interface 1 Press Menu S...

Page 125: ...confirm the setting Pcap Feature To use pcap via web interface 1 Click Management Tools 2 Click Start and then operation the phone 3 When finish the operation click stop and then click Export 4 Then...

Page 126: ...users can choose to download the free HTTP server from http httpd apache org or use Microsoft IIS web server Then setup HTTP server 2 Unzip the firmware file and put all of them under the root fm dire...

Page 127: ...will then be saved into the Flash If TFTP HTTP FTP HTTPS fails for any reason e g TFTP HTTP FTP HTTPS server is not responding there are no code image files available for upgrade or checksum test fail...

Page 128: ...click Configuration File To download configuration file 1 Click Management Configuration Download Device Configuration 2 Then you can get a file cfg bin or cfg xml To Restore a configuration file 1 C...

Page 129: ...d 4 If your phone is powered from PoE ensure you use a PoE compliant switch or hub or contact your system administrator for more information 5 Check that the power LED is on to ensure the phone is pow...

Page 130: ...of the audio modes If the dial tone exists on another audio mode connect a different handset or headset to isolate the problem Where to set the tone You can set the tone on web interface Click Settin...

Page 131: ...Troubleshooting 131 How to Import Server CA certificate Click Management Server CA How to use Vlan For Vlan information please click VLAN Note...

Page 132: ...Phones 6 Configuring LLDP Feature 7 DHCP VLAN 8 Open the DHCP VLAN on the Htek IP Phones 9 VLAN under Bridge Mode 10 VLAN underNAT Mode How to Set LCD and Web GUI Click LCD and Web GUI custom Guide Ho...

Page 133: ...Troubleshooting 133 How to Use Auto Provision Phonebook Click About AP Phonebook All Documents Click Documents Guide you can get all tech files...

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