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or ability to provide quality service to other 

users, if you roam for a significant portion of 

your usage, or if you use a disproportionate 

amount of bandwidth during a billing cycle. 

You may not use your plan or device for 

prohibited uses. 

Downloads/Applications:

 T-Mobile is not 

responsible for any third party content or 

Web site you may be able to access using 

your phone. Additional charges may apply; 

not all downloads available on all phones. 

You obtain no rights in downloads; duration 

of use may be limited and downloads 

may be stored solely for use with your 

phone. T-Mobile is not responsible for any 

download lost due to your error. T-Mobile 

is not responsible for Apps, including 

download, installation, use, transmission 

failure, interruption or delay, third party 

advertisements you may encounter while 

using an App, alterations any App may 

make to the functionality of your device, 

including any changes that may affect 

your T-Mobile plan, service, or billing, or 

any content or website you may be able 

to access through an App. 
Hearing Aid Compatibility

: This phone has 

been tested and rated for use with hearing 

aids for some of the wireless technologies 

that it uses. However, there may be some 

newer wireless technologies used in this 

phone that have not been tested yet for use 

with hearing aids. It is important to try the 

different features of this phone thoroughly 

and in different locations, using your hearing 

Summary of Contents for Sensation 4G T-Mobile

Page 1: ......

Page 2: ...nual and troubleshooting FAQs View the latest troubleshooting solutions in the Support Forums or ask a question of your own You can also visit the following sites to learn more about your phone Help for Setting Up Your New Android Device http support t mobile com docs DOC 2501 Help for Your Device http support t mobile com community phones_data_devices android You can also access account and devic...

Page 3: ...TABLE OF CONTENTS Service 1 Phone Overview 2 SIM Card 3 Memory Card 5 Battery 6 Power 6 Home Screen 7 Ringtones and Volume 11 Calls 13 Voicemail 14 Contacts 16 ...

Page 4: ...Messaging Setup 17 Wi Fi 19 Wi Fi Calling 19 Tethering 22 Wi Fi Sharing 23 Bluetooth 25 Caring For Your Phone 27 Accessories 28 Safety Tips 29 Emergency Dialing 30 Additional Information 31 ...

Page 5: ...ss Note For business and government accounts please provide the name of your company or government agency address and tax ID Your Social Security number current driver s license number and date of birth for credit check purposes Your choice of T Mobile rate plan and services see www t mobile com for latest plan information SIM serial number and IMEI number located on the box barcode label By activ...

Page 6: ...2 Phone Overview Power Lock key Headset jack Menu key Back key Quick Search key Home key Volume keys Charger USB port Status Bar Touch and drag down to open Front Facing Camera ...

Page 7: ... cannot make or receive calls or browse the Internet without the SIM card Insert the SIM card 1 Detach the SIM card from its packaging 2 Press the battery cover release on the bottom of your phone and then lift the back cover up and toward the top of your phone to remove it Push SIM from back to detach ...

Page 8: ...IM card as shown 4 Align the golden contacts on the battery with the golden contacts in the battery compartment and press the battery into place 5 Set the top of the phone into the top of the back cover and then gently press the cover closed ...

Page 9: ... may be lost or may not function properly if the memory card is removed Install or remove the memory card 1 Press the battery cover release on the bottom of your phone and then lift the back cover up and toward the top of your phone to remove it 2 Gently press the memory card into the slot as shown until it clicks into place ...

Page 10: ...r into the charger USB port as shown 2 Plug the other end into a wall outlet or a USB port on a computer Power Turn your phone on and off To turn the power on Press and hold the Power Lock key To turn the power off Press and hold the Power Lock key and tap Power Off ...

Page 11: ... Swipe your finger left or right to view any of the seven Home screens You can customize each screen with widgets or shortcuts to your favorite applications Status Bar Touch and drag down to open Notification screen ...

Page 12: ...otification screen Quick Settings To open the Notification screen touch and drag the Status bar down To open Quick Settings touch and drag the Status bar down to open the Notification screen and tap Quick Settings You can use the Quick Settings menu to easily turn on or off commonly used features such as Wi Fi and Bluetooth Notification screen Quick Settings ...

Page 13: ...e three options when viewing your All apps screen All apps Frequent Downloaded Simply tap the icon for the desired view Unlock the screen 1 Quickly press the Power Lock key to wake the display 2 Touch and drag the ring on the bottom of your screen up Add widgets or shortcuts to Home screens 1 Swipe left or right to the desired Home screen 2 Tap the Menu key 3 Tap Personalize 4 On the Add to Home t...

Page 14: ...e Move and delete widgets or shortcuts 1 Touch and hold the item you want to move or delete until your phone vibrates 2 Drag it to another location or to Remove at the top right side of the screen Change Home screen wallpaper 1 From any Home screen tap the Menu key 2 Tap Wallpaper 3 Tap Gallery HTC wallpapers or Live wallpapers 4 Select the desired image and tap Save or Apply ...

Page 15: ...on 4 Tap Sound 5 Tap Phone ringtone 6 Tap the desired ringtone 7 Tap Apply Set notification ringtones 1 From any Home screen tap the Menu key 2 Tap Personalize 3 Tap the Sound tab 4 Tap Notification sound 5 Tap Default notification Message Calendar Email or Task 6 Tap the desired ringtone 7 Tap Apply Set call volume While on a call press the Volume key up or down ...

Page 16: ...ications and Alarms sliders to the desired level 7 Tap OK Activate audible touch tones audible selection and screen lock sounds 1 Touch and drag the Status bar down to open the Notification screen 2 Tap Quick Settings 3 Tap the Additional Settings icon 4 Tap Sound 5 Tap to select the Dial pad touch tones Touch sounds or Screen lock sounds check boxes Silence ring and notification volume From any H...

Page 17: ...13 Calls Make calls 1 From any Home screen tap the Phone icon 2 Enter the phone number 3 Tap Call Answer and end calls To answer a call tap Answer To end a call tap End Call ...

Page 18: ...ssword to the last four digits of your phone number 1 From any Home screen tap the Phone icon 2 Enter 793 3 Tap Call 4 Tap OK Use Visual Voicemail Visual Voicemail allows you to view a list of your voicemail messages and play them in any order To set up Visual Voicemail 1 From any Home screen tap the All apps icon 2 Tap Visual Voicemail 3 Tap Next to activate Visual Voicemail 4 Set a new PIN if ne...

Page 19: ...xt 10 Tap Done To check Visual Voicemail 1 From any Home screen tap the All apps icon 2 Tap Visual Voicemail 3 Tap the voicemail message you want to play 4 Tap the Play icon To delete Visual Voicemail messages 1 From any Home screen tap the All apps icon 2 Tap Visual Voicemail 3 Tap the voicemail message you want to delete 4 Tap the Delete icon 5 Tap OK ...

Page 20: ...o People 4 Tap Create new contact 5 Enter the contact s information 6 Tap Save Call contact from the contacts list 1 From any Home screen tap the Phone icon 2 Enter the contact s name using the number keys with the corresponding letters A list of matches will appear above the keypad 3 Tap the contact you want to call ...

Page 21: ...From any Home screen tap the Mail icon Note If you have already set up an email account tap Menu Accounts list New account 2 Tap the desired email provider 3 At the Email address field enter your email address 4 Tap the Password field and enter your password 5 Tap Next 6 Enter a name for your account optional 7 Enter the name you want displayed on outgoing messages 8 Tap Finish setup ...

Page 22: ...Exchange ActiveSync 3 At the Email address field enter your email address 4 Tap the Password field and enter your password 5 Tap Manual setup 6 Enter additional account information as necessary 7 Tap Next 8 Modify the account options as desired and tap Next 9 Enter a name for your account 10 Tap Finish setup Contact your company s IT department if you need more help ...

Page 23: ...n the Notification screen 2 Tap Quick Settings 3 Tap the Wi Fi icon 4 Tap the Wi Fi Off On toggle and turn on 5 Tap the network you want to use 6 If necessary enter the network password and tap Connect Wi Fi Calling Wi Fi Calling can improve your coverage and allows you to make phone calls and send messages over a Wi Fi network when a Wi Fi network is available Unless your rate plan provides other...

Page 24: ...ing message alerting you that your call will drop if the signal gets weaker Wi Fi Calling offers three connection options Wi Fi Preferred All calls are made over an available Wi Fi network If there are no available Wi Fi networks calls are made over the cellular network Cellular Preferred All calls are made over the cellular network unless the cellular network is not available then calls are made ...

Page 25: ... icon on your Status bar you are ready to make phone calls and send messages over the Wi Fi network If you choose to turn off Wi Fi Calling you can still stay connected to Wi Fi for data usage Set connection preferences Note Wi Fi Calling must be turned on to change connection preferences 1 From any Home screen tap the All apps icon 2 Tap Wi Fi Calling 3 Tap the Menu key 4 Tap Settings 5 Tap Conne...

Page 26: ...ng works with Windows 7 Windows XP and Windows Vista For more information on tethering with operating systems go to www android com tether For Windows XP first install the driver on your computer before you can tether To install the driver go to www android com tether When you connect your phone to a computer with a USB cable you can either share your mobile data connection by tethering or you can...

Page 27: ...ethering by tapping the Menu key Settings Wireless networks USB tethering Wi Fi Sharing Share your mobile data connection with up to eight other devices wirelessly by turning your phone into a portable Wi Fi hotspot To use your phone s Wi Fi Sharing capability you must have a Smartphone and Mobile HotSpot service plan When Wi Fi Sharing is turned on your phone displays the Wi Fi Sharing icon in th...

Page 28: ...r phone s default SSID is HTC Sensation xx Configure Wi Fi Sharing 1 From any Home screen tap the Menu key 2 Tap Settings 3 Tap Wireless networks 4 Tap More 5 Tap Tethering Mobile Hotspot 6 Tap to clear the Mobile Hotspot check box to turn off if necessary 7 Tap Mobile Hotspot settings Tap OK 8 Enter a new Router name SSID 9 Tap the Security drop down menu 10 Tap WEP 128 WPA TKIP or WPA2 AES 11 Ta...

Page 29: ...r phone comes with Bluetooth connectivity a wireless technology that enables a data connection between your phone and a Bluetooth headset or other Bluetooth device sold separately Prepare Bluetooth headset Make sure that the headset is fully charged and in pairing mode Refer to the headset s user manual for more information Turn on Bluetooth and pair with headset 1 Touch and drag the Status bar do...

Page 30: ...ttings 5 Tap Wireless networks 6 Tap Bluetooth settings 7 Tap Scan for devices Your phone will scan for and display a list of available Bluetooth devices 8 From the list tap the headset you want to pair with your phone 9 If necessary enter the PIN or passcode 10 Tap Pair or OK ...

Page 31: ...ur phone s touch screen is delicate Guard against scratches by using a screen protector or by keeping it in a protective case Use the original manufacturer s batteries and accessories Non approved accessories can harm you and damage your phone Do not use damaged accessories If your charger or any other accessory is damaged replace it or take it to a qualified service dealer Do not attempt to charg...

Page 32: ... browse for fun extras T Mobile is the place to shop for all your phone accessories Here are a few examples To purchase accessories for your phone visit T Mobile com call 1 800 204 2449 or visit your nearest T Mobile store Accessory selection subject to change and may vary by location Screen Protector Charger ...

Page 33: ...and any other piece of electronic equipment ask the equipment manufacturer Drive safely When you are driving T Mobile encourages you to use your phone in a safe and sensible manner Here are a few tips Assess road conditions before answering your phone Your safety is more important than any call Prepare your hands free headset if you have one or turn on your speakerphone before you start moving Kee...

Page 34: ... your roaming area This approximation of the phone s location and the transmittal of location information are subject to emergency situations transmission limits network problems limitations interconnecting carrier problems your phone buildings tunnels signal strength and atmospheric topographical conditions and may be curtailed interrupted dropped or refused The phone s approximate location is tr...

Page 35: ...Mobile Terms and Conditions Smartphone Mobile HotSpot Tethering Plan data allotment applies Use of connected devices subject to T Mobile s terms and conditions Messaging Data You will be charged for all messages and data sent by or to you through the network regardless of whether or not data is received Character length file size of messages attachments may be limited T Mobile is not liable for co...

Page 36: ... download lost due to your error T Mobile is not responsible for Apps including download installation use transmission failure interruption or delay third party advertisements you may encounter while using an App alterations any App may make to the functionality of your device including any changes that may affect your T Mobile plan service or billing or any content or website you may be able to a...

Page 37: ...ee brochures and the Terms and Conditions including arbitration provision at T Mobile com for rate plan information charges for features and services and restrictions and details including important limitations on availability and reliability of 9 1 1 emergency service when using Wi Fi calling The Bluetooth word mark and logo are owned by the Bluetooth SIG Inc and are used by T Mobile under licens...

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