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Using the mobile network
You can use your phone in any country in the
world, but please remember to call Customer
Services on 0800 0322 111
1
free from a
landline or 150 free from your BT ToGo three
days in advance of travelling, to confirm that
your roaming service has been activated.
International roaming charges - please note
While there is no charge to set up international
roaming, different charges apply when you
make calls or use data (email or web browsing)
from your phone while abroad. Please be aware
that call charges differ greatly from country to
country and you have to pay for any calls you
receive as well as those you make. Please also
be aware that using data services from abroad
can quickly become expensive. Eligibility for
roaming is subject to status, and you may
be required to show a satisfactory payment
history before this service is activated.
For international roaming prices visit
www.bt.com/help/broadbandanywhere.
Dialling from abroad
It’s easy to make calls when you’re overseas. All you
need to remember is to dial [+] and the country
code before the number you wish to dial. e.g. [+44]
for the UK. Remember to leave out the first ‘0’ from
the number, e.g. to call from Spain to London, dial
‘+442071234567’ not ‘+4402071234567’.
To call the UK from abroad
•
Insert +
•
Then 44
•
Delete the ‘0’ prefix
•
Then, dial your number, e.g., 2071234567
A time-saving tip
Why not put the [+44] prefix in front of
your friends’ numbers in your mobile’s
address book before you go overseas?
They’ll work just the same in the UK, but
remember to drop the ‘0’, as above.
Before going abroad
Dialling 1571 does not work from abroad, so to
be able to pick up your messages overseas, you’ll
need to do the following before leaving the UK:
•
Note your personal mailbox number – find
out what this is by dialling *#104#
(Please note that, once you’re abroad, you
will not be able to use this function).
•
Set up your own voicemail PIN code
With a voicemail PIN, you’ll be able to pick up
your voicemail messages from abroad either
using your BT ToGo, or any other phone.
•
Don’t forget to pack your charger
and a travel adapter.
Using abroad
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