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Voicemail automatically takes messages
when your phone is switched off, engaged,
or if you aren’t able to answer it.
Mobile voicemail
Leaving a message
Callers who dial your mobile number will be able
to leave messages in your mobile voicemail box.
Listen to your messages
When connected to the mobile network,
dial 1571
or press and hold 1 to check
your voicemail messages, your phone will
play messages stored in your mailbox.
Message alert
You will receive a SMS message to let you
know a voicemail has been received.
Up to 50 messages, each up to 3
minutes long can be stored.
Messages are stored automatically:
• New messages: 28 days
• Listened-to-messages: 72 hours
• Saved messages: 7 days
Set up a personal greeting
A personal greeting reassures callers that they’re
through to the right person. You can change your
greeting as often as you like, and it’s easy to set up.
Personalise your greeting
• Dial 1571
• Press 3 and follow the voice prompts
• Press # to save your recording
Set up a voicemail security PIN
You will need to enter the PIN to access your
messages when calling from another phone.
• Dial 1571
• Press 1 for the Main Menu
• Press 4 for Mailbox Settings
• Press 2 for Security Options and
follow the voice prompts
How to check your messages from abroad
You must first set up your voicemail
PIN before you leave the UK.
• Dial your mailbox number, which is included in
your text notification in the international format
(prefixed with +44 without the leading 0)
• Key 9 when hearing the greeting
• Enter your voicemail PIN and
follow the voice prompts
Please note:
To find your mailbox number dial,
*#104#
.
BT Voicemail
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