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HTC One (E8), User Manual

The HTC One (E8) is an innovative smartphone with a sleek design and powerful features. Unlock the full potential of your device by accessing the user manual, available for free download from manualshive.com. Discover step-by-step instructions and valuable tips to enhance your HTC One (E8) experience.

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Sprint Worldwide Wireless Service

199

Status Messages

Message Description

phone. Note the numeric code, turn your phone 
off, and contact Sprint Customer Service. 

Wrong PIN

You have entered an incorrect SIM PIN number. 
You have only three attempts to enter your PIN. 
After a third unsuccessful attempt, your phone 
will be locked and you will have to call Sprint 
Customer Service to have it unlocked. Sprint 
sets the default to PIN off; if you elect to enable 
the PIN then you will need to contact Sprint for 
the default PIN and PUK. 

PIN Blocked. Call Your Provider

An incorrect SIM PIN was entered three 
consecutive times. You will be unable to send or 
receive calls on your phone. Contact Sprint 
Customer Service to obtain the PIN Unblocked 
Key (PUK) code. Sprint sets the default to PIN 
off; if you elect to enable the PIN then you will 
need to contact Sprint for the default PIN and 
PUK. 

Insert SIM

Your SIM Card is not being detected. Please 
check to ensure that you have inserted the SIM 
Card. 

Check SIM Card

Please check your SIM card to make sure it is 
properly inserted. 

Contact Sprint for Assistance with 

International Service

If you experience any issues with voice or data services while outside of the United States, Sprint 
offers customer support 24 hours a day. In the event that you do experience an issue, try the 
following actions:

 

n 

First try powering your phone off and then back on; this will force your phone to reregister with 
the network.

 

n 

Try manually selecting another network. Information for selecting networks can be found in the 
phone guide.

If neither of these actions resolves your issue, you will need to contact customer service (see below). 
When calling to report an issue, the following information will be beneficial in trying to resolve your 
issue as quickly as possible: 

Summary of Contents for One (E8)

Page 1: ...Available applications and services are subject to change at any time ...

Page 2: ...r Phone 9 Restore Your Backup From Your Online Storage to Your New Phone 9 Your Home Screen 10 Sprint Account Information and Help 10 Sprint Account Passwords 10 Manage Your Account 11 Sprint Support Services 12 Phone Basics 13 Your Phone s Layout 13 Turn Your Phone On and Off 15 Turn Your Screen On and Off 15 Your Phone s Lock Screen 16 Unlock the Screen 16 Customize the Lock Screen 17 Notificati...

Page 3: ...nge Your Main Home Screen 40 Organize Your Widget Panels 40 Work with Widgets and App Shortcuts 41 Status Bar and Notifications Panel 43 Status Bar 43 Notifications Panel 45 Front Indicator Light LED 46 Capture the Phone Screen 47 Enter Text 47 HTC Sense Keyboard 47 Enter Text by Typing on the HTC Sense Keyboard 48 Enter Text with Word Prediction on the HTC Sense Keyboard 49 Enter Text with the HT...

Page 4: ...63 Call History 63 Open Call History 63 Save a Number From Call History 64 Prepend a Number From Call History 65 Block a Caller 65 Erase Call History 65 Change Ringtone Settings 65 Visual Voicemail 66 Set Up Visual Voicemail 66 Review Visual Voicemail 67 Voicemail Traditional 68 Voicemail Notification 68 Set Up Voicemail 68 Retrieve Your Voicemail Messages 69 Internet Calls 70 Add an Internet Call...

Page 5: ...ation 79 Contact Groups 80 Create a Group 80 Send a Message or Email to a Group 80 Edit a Contact Group 80 Manage Your Contact Groups 81 Back Up and Restore Your Contacts 81 Private Contacts 82 Accounts and Messaging 83 Gmail 83 Create a Google Account 83 Sign In to Your Google Account 84 View Your Gmail Inbox 84 Send a New Gmail Message 86 Reply To or Forward an Email Message 86 Add a Gmail Accou...

Page 6: ...ad and Reply to a Message 99 Receive Text Messages From Contacts Using an iPhone 100 View and Save an Attachment from a Multimedia Message 101 Help Protect Your Messages 101 Block Unwanted Messages 102 Delete Messages and Conversations 102 Back Up and Restore Your Text Messages 103 Text and Multimedia Message Options 104 Social Networking Accounts 107 Facebook 107 Twitter 107 Google 107 YouTube 10...

Page 7: ... Spark LTE and 3G Networks 128 Sprint Spark LTE 128 Data Connection Status and Indicators 129 Launch a Web Connection 129 Turn the Data Connection On or Off 129 Schedule When to Turn Data Connection Off 129 Manage Your Data Usage 130 Wi Fi 131 Turn Wi Fi On and Connect to a Wireless Network 131 Prevent Notifications from Unsecured Wi Fi Networks 132 Connect to a Wi Fi Network via WPS 132 Disconnec...

Page 8: ...48 Take Continuous Camera Shots 148 Use Zoe Camera 149 Take a Selfie 150 Improve Portrait Shots 150 Take a Panoramic Photo 150 Use Dual Capture Mode 151 Use HDR 151 Record Slow Motion Videos 152 Manually Adjusting Camera Settings 152 Save Your Settings as a Camera Mode 153 Change Camera and Video Settings 154 Access Photos and Videos 154 View Photos and Videos Organized by Time 154 View Photos and...

Page 9: ...ually 168 Set an Alarm 168 Check the Weather 168 Scribble 169 Compose a Note 169 Create a Note for a Photo Blog 170 Group Notes Into a Notebook 171 Publish and Share a Note 172 Online Storage 172 Google Drive 172 Dropbox 176 Tasks 177 Create a Task 177 Manage Tasks 178 Manage Task Lists 178 Voice Recorder 179 HTC Sync Manager 179 Install HTC Sync Manager on a Windows Computer 180 Transfer iPhone C...

Page 10: ...ur Phone s SIM Card for International GSM Roaming 193 Enable Global Roaming Mode 194 Make and Receive Worldwide Calls 195 Sprint International Voicemail Service 195 Set Up Your Voicemail Access Number for International Use 195 Access Your Voicemail Internationally 196 International Voicemail Troubleshooting 196 International Data Roaming 197 Get Started With Sprint Worldwide Data Services 197 Acce...

Page 11: ...nline Accounts 205 Location Settings 206 Location Setting 206 Google s Location Reporting 207 Security Settings 207 Screen Lock Settings 207 Bypass the Lock Screen 209 Lock Screen and Password Settings 209 Allow Installation of Third Party Programs 209 Work with Certificates 210 Accessibility Settings 210 Navigate Your Phone with TalkBack 211 Backup and Reset 213 Backup 213 Reset Your Phone 216 Ge...

Page 12: ...224 Hearing Aids 225 CDMA Call Settings 225 Internet Call Settings 226 Other Call Settings 226 Apps Settings 227 Uninstall Third party Apps 227 Clear Application Cache and Data 227 Storage Settings 227 Types of Storage 227 Copy Files To or From Your Phone 228 Make More Storage Space 228 Encrypt Data on Your Phone 229 Power Settings 230 Optimize Battery Life with Power Saver Mode 230 Use Extreme Po...

Page 13: ...yboard and Input Methods Swype 235 Speech Settings 235 Date Time Settings 235 Printing 236 Activate This Device 236 System Updates 236 About Your Phone 237 Important Information 238 Radio Frequency Exposure Operating Instructions 238 Important Note on Recoverable Data 238 Proprietary Notices 239 Index 241 ...

Page 14: ...llowing topics give you all the information you need to set up your phone and Sprint service the first time Your Phone at a Glance The following illustrations outline your phone s primary external features keys and buttons Front Panel ...

Page 15: ...o turn on and find a signal run the setup application set up voicemail and make a call You must fully charge the battery to begin setting up your phone 1 Plug one end of the USB cable into the AC adapter 2 Plug the other end of the USB cable into the Charger Accessory Jack on the bottom panel of your phone ...

Page 16: ...ing on your account or how and where you purchased your phone it may be ready to use or you may need to activate it on your Sprint account n If you purchased your phone at a Sprint Store it is probably activated and ready to use n If you received your phone in the mail and it is for a new Sprint account or a new line of service it is designed to activate automatically l When you turn the phone on ...

Page 17: ...uch NEXT or SKIP to skip any of the screens 2 Follow the onscreen instructions to complete each section For each topic you will have the option to skip it and continue to the next screen l Hands Free Activation See Activate Your Phone l Connect to Wi Fi Connect to a Wi Fi network For more information see Wi Fi l Got Google Sign in to your Google Account If you don t have a Google Account see Creat...

Page 18: ...Backup l Tell HTC location services Choose whether to allow HTC to collect anonymous data in the background about how you use your phone Scroll down the screen to view and enable location services For more information see Location Setting and Google s Location Reporting 3 Touch FINISH Note Some features that need to connect to the Internet such as location based services and auto sync of your onli...

Page 19: ...s messages calendar events Web bookmarks music photos and videos Some settings can also be transferred Note You need Android version 2 2 or later to use the HTC Transfer Tool on your old phone Note If your old phone has Android version 2 1 or an earlier version you need to use Bluetooth transfer For details see Transfer Content From Your Old Phone Using Bluetooth 1 If you re setting up your new HT...

Page 20: ...to finish 8 Touch Done on both phones Transfer Content from an iPhone If you have an iPhone it s fast and easy to transfer your contacts messages and other content when you use HTC Sync Manager For details see Transfer iPhone Content to Your HTC Phone If you only need to migrate your contacts you can also use Bluetooth transfer For details see Transfer Content From Your Old Phone Using Bluetooth T...

Page 21: ... Between Your Phone and Computer There are two ways you can transfer content to or from your computer n Connect your phone to your computer Your computer will recognize it just like any removable USB drive and you can copy your media between them n Download and use the HTC Sync Manager software on your computer You can set it up to automatically get music photos and videos off your phone to your c...

Page 22: ...ontacts from the Microsoft Exchange ActiveSync Server in your workplace n Phone contacts You can create contacts locally on your phone if you don t prefer to store them on your online accounts Restore Your Backup From Your Online Storage to Your New Phone If you used HTC Backup before you can restore your backup to your new HTC phone when you turn the phone on for the first time or after a factory...

Page 23: ...ing your favorite widgets apps and more so they re just a touch away And if you need more room for your stuff you can add more widget panels For details see Customize the Home Screen n You can change the apps on the launch bar at the bottom of the Home screen See Customize the Launch Bar Tip While you re in another screen or app touch to return to the last Home screen you visited Sprint Account In...

Page 24: ...phone Online sprint com mysprint n Access your account information n Check your minutes used depending on your Sprint service plan n View and pay your bill n Enroll in Sprint online billing and automatic payment n Purchase accessories n Shop for the latest Sprint phones n View available Sprint service plans and options n Learn more about data services and other products like games ringtones screen...

Page 25: ...major local event information You can get up to three pieces of information per call and the operator can automatically connect your call at no additional charge There is a per call charge to use Sprint 411 and you will be billed for airtime n Touch and then touch Sprint Operator Services Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a ...

Page 26: ... functions and features of your phone Your Phone s Layout The illustrations below outline your phone s basic layout n Dual Speakers let you hear sounds when you re playing music watching videos and listening to different ringers and sounds on your phone The top speaker is also the earpiece that lets you hear the caller and automated prompts n Charger Accessory Jack allows you to connect the phone ...

Page 27: ... is sold separately See microSD Card n Proximity Sensor turns off the screen automatically when you place the phone near your face Important If you want to use a case protector please don t cover and block the proximity sensor Purchase a screen protector designed for your phone n Front Camera lets you take photos and videos or start a video call n Power Button lets you turn the phone on or off tur...

Page 28: ...n the screen is locked and you press the Power Button it will only turn off the screen and not the phone You will need to unlock the screen first before you press and hold the Power Button to turn the phone off See Turn Your Screen On and Off for details 2 Touch Power off to turn the phone off Restart Your Phone Restarting the phone will close all running apps and will clear all temporary files in...

Page 29: ...k It Below are steps for how to unlock your phone s screen n Press the Power Button to turn the screen on n Use Motion Launch to wake up and unlock your phone directly to an app or screen See Wake Up Phone Using Motion Launch Your Phone s Lock Screen Aside from protecting the phone s screen from unwanted touches and presses the lock screen also displays important information updates and messages a...

Page 30: ...tomize the Lock Screen You can customize the lock screen Change the Lock Screen Wallpaper Use the home wallpaper or use any photo you ve taken with the camera as the lock screen wallpaper 1 With two fingers swipe down from the status bar and then touch Personalize 2 Touch Lock screen wallpaper 3 In the pop up menu touch Use home screen wallpaper or touch Use custom wallpaper to select a photo from...

Page 31: ...launch bar To find out how see Customize the Launch Bar Notification Widget On the lock screen you can see notifications such as missed calls text messages calendar events and more 1 Drag down from the clock to expand the widget 2 If there is more than one missed call text or email touch to view the next notification 3 Touch a notification to go directly to its app You can change which notificatio...

Page 32: ...on buttons to access Google Search Wake Up Phone Using Motion Launch When the phone is in Sleep mode screen is off use Motion Launch to wake up and unlock your phone directly to a screen or app Motion Launch is a combination of a motion gesture which is to lift the phone followed by a finger gesture If you ve set up a screen lock you ll be asked to provide your credentials first before your phone ...

Page 33: ...half of the screen Make sure you re not touching the screen when the phone vibrates Wake the Phone Directly to HTC BlinkFeed 1 Lift the phone in portrait orientation 2 Swipe right across the screen right away Make sure you re not touching the screen when the phone vibrates Wake the Phone Directly to the Home Widget Panel 1 Lift the phone in portrait orientation ...

Page 34: ...t away 3 Release the Volume button when the phone vibrates Make a Call with Quick Call When the screen is off and your phone is in sleep mode easily make a call by just swiping and using voice commands Note Make sure Motion Launch gestures and Quick call are turned on in Settings Display gestures Motion Launch gestures Note If you ve set a screen lock with credentials you ll be asked to provide yo...

Page 35: ...one numbers you ll see the following Just say the item number of the one you want to call For example say 2 to call the second one Or say the full name and type of phone number as shown on the screen For example say Alison Pritts Mobile 5 If you re asked to confirm say Yes or No To cancel the call say Cancel Bypass the Screen Lock for Quick Call If you ve set a screen lock with credentials you can...

Page 36: ... a longer distance across your screen n When swiping up to unlock the screen you didn t swipe from the bottom half of the screen n You may have covered the proximity sensor while holding the phone n The duration of swiping may be too long Release your finger when the phone vibrates Touchscreen Navigation Use touch gestures to get around the Home screen open apps scroll through lists and more Impor...

Page 37: ...vailable options for an item for example a contact or link in a Web page touch and hold the item Swipe or Slide Quickly swipe your finger vertically or horizontally across the screen to go to other widget panels scroll through documents and more ...

Page 38: ...creen is similar to swiping except that you need to swipe your finger in light quick strokes This finger gesture is always in a vertical direction such as when flicking the contacts or message list Press and Flick On the Home screen you can easily move a widget or icon from one screen to another Press and hold the widget or icon with one finger and flick the screen to the new location with another...

Page 39: ...ery Messages Mail or the Web browser slide two fingers apart to zoom in when viewing a picture or text Slide two fingers together to zoom out of the picture or text Two finger Swipe Swipe down from the status bar using two fingers to access Quick Settings ...

Page 40: ...reaming media from apps such as YouTube n Swipe down to disconnect from the device Note Media gesture is turned on in Settings by default which makes the three finger gesture work only when sharing content or using HTC apps Note The 3 finger gesture may not be available when TalkBack gestures are enabled For details see Navigate Your Phone with TalkBack ...

Page 41: ... mute lower the ringtone volume and more Flip to Mute When a call comes in you can turn your phone over to mute it In Settings touch Sound Flip to mute to set your phone to n Mute once Mute only once after you flipped the phone The phone will ring again when there are subsequent incoming calls n Mute always After flipping the phone to mute a call keep it always muted for all incoming calls ...

Page 42: ... can set your phone to recognize when it s in your bag or pocket and raise the ringtone volume so that you can hear it in noisy environments You can turn this feature on or off n With two fingers swipe down from the status bar touch Sound and then select or clear Pocket mode Rotate Your Phone for a Better View For most screens you can automatically change the screen orientation from portrait to la...

Page 43: ...an app from the Home screen n Touch an app on the launch bar at the bottom of the Home screen n Touch to go to the Apps screen and then touch the app you want to use n On the Apps screen touch and then enter the name of the app you re looking for Open an App or Folder from the Lock Screen n On the lock screen drag an app or folder icon up to unlock the screen and directly go to the app or folder I...

Page 44: ... Touch to see recently opened apps l To switch back to an app just touch it l To remove an app from the list drag it up l To clear the recent apps list touch Refresh Content In some apps you can easily refresh content that s synced or downloaded from the Web with a simple finger gesture 1 While viewing content such as weather stocks or Mail inbox scroll to the top of the screen ...

Page 45: ...u want to group apps into folders or rearrange them select Custom Move Apps and Folders 1 On the Apps screen touch Custom 2 Touch Rearrange apps 3 Touch and hold an app or folder and then do one of the following l Drag the app to another position on the same page Wait until you see the occupying icon move away before releasing your finger l Drag the app to the or arrow to move it to another page 4...

Page 46: ... screen touch Hide Unhide apps 2 Select the apps you want to hide or clear their check boxes to unhide them 3 Touch DONE Get to Know Your Settings Change the ringtone set up a Wi Fi connection add your accounts and more in Settings 1 Open Settings either from the Quick Settings panel or Apps screen l With two fingers swipe down from the status bar to open Quick Settings and then touch l From the H...

Page 47: ...m the status bar to open Quick Settings 2 To turn a setting on or off just touch its tile 3 To change the options for a setting touch and hold its tile Or touch Tip You can also touch to switch to Quick Settings from the Notifications panel Customize Quick Settings Aside from the default tiles there are several other tiles available in Quick Settings 1 With two fingers swipe down from the status b...

Page 48: ... interests right on HTC BlinkFeed Set up which social networks news sources and other information will appear n Swipe up or down to browse stories on HTC BlinkFeed n Touch a tile to view more details or to comment on a post or status update n While viewing a news article swipe left or right to see more stories n While in HTC BlinkFeed you can touch either or or touch the status bar to scroll to th...

Page 49: ...ased on your interests favorite categories and popular news channels or websites 1 Touch or swipe right to go to HTC BlinkFeed 2 Swipe right to open the slideout menu 3 Touch Add content 4 Choose a category Or if it s your first time to add content on HTC BlinkFeed touch the Get automatic recommendations from BlinkFeed tile Sign in to get recommendations 5 Select one or more feed sources You can t...

Page 50: ...1 Touch or swipe right to go to HTC BlinkFeed 2 Swipe right to open the slideout menu 3 Touch Add content 4 Touch and then select a locale or region 5 Select the feed sources to add Subscribe to RSS Feeds Never miss out on news and updates from your favorite blog or website by adding custom RSS feeds right on HTC BlinkFeed 1 Open the Internet app and go to the RSS feed URL of the blog or website y...

Page 51: ... You ll find the reading list in the slideout menu Post to Your Social Networks You can easily post a status update from HTC BlinkFeed 1 Touch or swipe right to go to HTC BlinkFeed 2 Swipe right to open the slideout menu 3 Touch Compose and then choose a social network 4 Compose your status update and post it on your social network Remove Content From HTC BlinkFeed Whether it s a tile or an entire...

Page 52: ...allpaper 3 Choose from where you want to select a wallpaper l To use a wallpaper stored on your phone touch HTC wallpapers or Live wallpapers l To use a photo you captured with the camera touch Gallery choose and crop a photo and then touch DONE l Touch Computer photos to use the HTC Get Started service to choose a photo from your computer l Touch ID wallpapers to select a wallpaper from a downloa...

Page 53: ...In the pop up menu touch Manage home screen panels 3 Swipe left or right until you see the panel that you want to use as your main Home screen 4 Touch SET AS HOME 5 Touch Note Touching from an app will first return you to the last panel you were in Just touch again to go to your main Home screen Organize Your Widget Panels Organize your widget panels depending on your need Add or Remove a Widget P...

Page 54: ...s to the Home screen Add Widgets on Your Home Screen Widgets make at a glance important information and media content easily available Choose from a selection of widgets and add the most useful ones to your Home screen 1 Touch and hold an empty space on a widget panel 2 In the pop up menu touch Add apps and widgets 3 Touch Widgets 4 Scroll through the widgets or touch to search for specific widget...

Page 55: ...touch Add apps and widgets 3 Touch Apps or Shortcuts 4 Scroll through the apps or shortcuts or touch to search for one 5 Touch and hold an app or shortcut icon and then drag it to a widget panel where you want to add it Note To add an app from the Apps screen touch and hold an app and drag it to a widget panel Move or Remove Items on Your Home Screen 1 Touch and hold the widget or app shortcut you...

Page 56: ...ion alerts touch and hold the status bar and drag it down Status Iconsw Icon Description Signal strength more bars stronger signal No service Connected to a Wi Fi network Sprint Spark enhanced LTE network data service is available and active 3G data service is available and active icon animates Phone s location feature is on and available for location based services such as GPS navigation Phone s ...

Page 57: ...gh that location service However third party applications may collect and your phone may continue to provide location data through other services including through Wi Fi and signal triangulation Notification Icons Icon Description Mobile Hotspot is on New text or multimedia message New voicemail New Gmail message New Microsoft Exchange ActiveSync or POP3 IMAP email message Upcoming event Music is ...

Page 58: ...oading data animated Waiting to upload Phone connected to computer via USB cable Downloaded Google Play app installed successfully Notifications Panel When you see notification icons open the Notifications panel to check out details of the notifications that you ve received You can also quickly access settings from the Notifications panel 1 Slide down from the top of the screen to open the notific...

Page 59: ...you to take immediate actions For example when you have a missed call touch the available icons to return the call or reply with a text message l Touch the notification icon to open the corresponding app l To dismiss just one notification in the list drag it left or right 3 To close the Notifications panel slide up from the bottom bar of the panel or touch You can also touch to dismiss all notific...

Page 60: ...apture the phone screen to show off your high game score write a blog post about your phone s features or post a status update about a song you re playing n Press and hold the Power Button and the Volume down button at the same time The image is saved in the Screenshots album in Gallery Tip To share the image immediately after capturing wait until you see the icon in the status bar Slide the Notif...

Page 61: ...mojis n Show or hide navigational arrow keys on the keyboard If you enable the arrow keys in Settings they ll only appear on the portrait keyboard And since everyone has their own typing style you can calibrate the keyboard in Settings Language keyboard HTC Sense Input Advanced Calibration tool so it learns how you type Enter Text by Typing on the HTC Sense Keyboard The onscreen keyboard becomes a...

Page 62: ...yboard languages are available on your phone you can choose which languages to enable in the onscreen keyboard 1 With two fingers swipe down from the status bar and then touch Language keyboard 2 Touch HTC Sense Input Keyboard selection and then choose the languages you want 3 To change the keyboard language do any of the following l Swipe left on the onscreen keyboard not available if you re usin...

Page 63: ...ion Dictionary Add frequently used names acronyms and even phrases to the word prediction dictionary to easily find them in the suggestion list Type even faster when you create text shortcuts for words and phrases Instead of typing Talk to you later save a few keystrokes by adding the ttyl shortcut In your message or email just type ttyl and then touch the spacebar to enter the complete phrase 1 W...

Page 64: ...gestion list n Touch the arrow next to the suggestion list to see more choices Enter Text by Speaking on the HTC Sense Keyboard Try speaking the words to enter them in most text fields that let you use the touch input keyboard 1 Touch an area where you want to enter text 2 On the onscreen keyboard touch and hold 3 When you see the microphone image speak out the words you want to type Tip To set th...

Page 65: ...ote If you ve entered a word that Swype doesn t recognize word suggestions appear at the top of the keyboard Touch a word to enter it to your text There are many options to choose from with Swype keyboard settings While using the Swype keyboard touch and hold to adjust the Swype settings Enter Text by Typing on the Swype Keyboard or by Speaking Instead of using the Swype slide method you can enter...

Page 66: ...ile selecting your text To turn on the magnifier with two fingers swipe down from the status bar to open Quick Settings Touch Accessibility and then select the Show magnifier option You ll see the magnifier when you touch one of the text selection anchors 3 After you have selected the text you want to copy touch Copy The selected text is then copied to the clipboard 4 In a text entry field for exa...

Page 67: ...hone Basics 54 Share Text 1 After you have selected the text you want to share touch Share 2 Choose where to paste and share the selected text such as in an email message or social network status update ...

Page 68: ...Note HD Voice service is available in select markets Visit sprint com coverage for more information Make Phone Calls There are several convenient ways to place calls from your phone Call Using Smart Dial You can either dial a number directly or use Smart dial to quickly place a call Smart dial searches and calls a stored synced contact or a number from your call history 1 Touch to display the phon...

Page 69: ...Change the Phone Dialer Layout Switch between a large or standard dial keypad 1 Touch to display the phone s dialer screen 2 Touch Large dial pad or Standard dial pad Dial an Extension Number To skip voice prompts when dialing an extension number do one of the following n After dialing the main number touch and hold The letter p is added to the number you are dialing Enter the extension number and...

Page 70: ...o touch the notification to display call history and then touch the entry to call it 3 If you have multiple missed calls touch the missed calls notification to open the CALL HISTORY tab Call From Call History You can directly call numbers stored in your Call history 1 Touch 2 Swipe right to display the CALL HISTORY tab 3 Touch an entry to place a call Note You cannot make calls from Call history t...

Page 71: ...assigning speed dial numbers Call a Number in a Text Message Email Message or Calendar Event While viewing a text message email or a Calendar event that has a phone number in it you can just touch the phone number to place a call For additional information see Text Messaging and MMS Email and Calendar Call Emergency Numbers You can place calls to 9 1 1 even if the phone s screen is locked or your ...

Page 72: ...CDMA call settings Plus code dialing Note To call someone in your contacts list the stored phone number needs to have a sign followed by the country code area code and phone number 1 Touch 2 Enter the first few letters of a contact name and then touch a contact to call If you don t have the number stored touch and hold the zero key until a sign appears Then enter the country code area code and pho...

Page 73: ...eceive a phone call from a contact the Incoming call screen appears Note Your phone will automatically adjust the ringtone volume when you use the polite ringer and pocket mode features Note If your phone is off all calls automatically go to voicemail Answer or Reject an Incoming Call n If the display is on when you get a call touch ANSWER or DECLINE n If the display is locked when you get a call ...

Page 74: ...uch You can adjust the speaker volume by pressing the Volume button Warning Because of higher volume levels do not place the phone near your ear during speakerphone use 3 way Calling With 3 Way Calling you can talk to two people at the same time When using this feature the normal airtime rates will be charged for each of the two calls 1 Touch 2 Dial a number and touch CALL 3 Once you have establis...

Page 75: ...fore you answer the phone by displaying the number of the incoming call If you do not want your number displayed when you make a call follow these steps 1 Touch 2 Touch 3 Enter a phone number 4 Touch CALL To permanently block your number call Sprint Customer Service Call Waiting When you re on a call Call Waiting alerts you to incoming calls by sounding two beeps Your phone s screen informs you th...

Page 76: ...h 3 Enter the area code and phone number to which you want your calls forwarded 4 Touch CALL You will hear a tone to confirm the activation of Call Forwarding To deactivate Call Forwarding 1 Touch 2 Touch 3 Touch CALL You will see a message and hear a tone to confirm the deactivation Call History Call history lists all recent incoming outgoing and missed calls Call history makes redialing a number...

Page 77: ...a contact photo to find more ways of getting in touch with the contact l Touch to display only a particular type of call such as missed calls or outgoing calls Save a Number From Call History If the phone number of a person who called is not in People you can choose to save the number after you hang up 1 Touch CALL HISTORY tab 2 Touch next to the new number and choose whether to create a new conta...

Page 78: ...TORY tab 2 Touch and hold the contact or phone number you want to block and then touch Block contact OK Note To remove a caller from your blocked list on the CALL HISTORY tab touch Blocked contacts Touch and hold a contact and then touch Unblock contacts Erase Call History If the Call history becomes long you can delete an entry or the entire Call history list 1 Touch CALL HISTORY tab 2 Do either ...

Page 79: ... call 1 With two fingers swipe down from the status bar and then touch Sound 2 Select the Pocket mode option Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail Now you can find exactly the message you are looking for without having to listen to every voicemail message first This new feature periodically goes out to your voicemail and gathers the caller inform...

Page 80: ... to help protect against unauthorized access Without a password anyone who has access to your phone is able to access your voicemail messages 4 Once you have completed the setup process return to the voicemail page see step 1 5 Touch the Welcome to Voicemail message on the screen to play a brief explanation of the voicemail services Review Visual Voicemail Visual Voicemail lets you easily access a...

Page 81: ...al Voicemail your phone and Sprint service always offer traditional voicemail service accessed through the Phone application Voicemail Notification There are several ways your phone alerts you to a new message n By sounding the assigned ringer type n By displaying in the Notifications area of the status bar when a single new unheard voicemail message is received n By flashing the front indicator l...

Page 82: ...r traditional voicemail or Visual Voicemail or from any other touch tone phone Use Traditional Voicemail to Access Your Messages 1 Touch 2 Touch and hold to dial your voicemail number 3 Follow the voice prompts to listen to and manage your voicemail messages Use Another Phone to Access Your Messages 1 Dial your wireless phone number 2 When your voicemail answers press the asterisk key on the phone...

Page 83: ...all 2 Under Internet call settings touch Accounts 3 Touch ADD ACCOUNT 4 Enter your account details 5 Touch Save 6 To set your phone to receive Internet calls on your added account select the Receive incoming calls option Make an Internet Call Make an Internet call to either your contact s Internet calling account or phone number n Internet calling account l In People touch a contact who has an Int...

Page 84: ...e you have an accurate address registered to each Wi Fi access point you use for Sprint Wi Fi Calling If you would like to order a reminder sticker for your phone that explains how the 9 1 1 process works with Sprint Wi Fi Calling please contact Care by dialing from your Sprint phone or 844 665 6327 Set Up and Enable Wi Fi Calling Before you can use Wi Fi Calling you need to set it up 1 Connect to...

Page 85: ...Calling settings Make a Call Using Wi Fi Calling Call your contacts using Wi Fi Calling 1 Touch to display the phone s dialer screen 2 Enter the phone number of the contact and then touch 3 To hang up touch Turn Off Wi Fi Calling Turn Wi Fi Calling off when you don t need it n Swipe down from the status bar and then touch TURN OFF WI FI CALLING below the Wi Fi Calling notification ...

Page 86: ...contacts stored on your phone and from the online accounts you re logged in to 1 Touch People Tip You can also access People through the Phone app Touch and then swipe left until you reach the PEOPLE tab 2 You can l View your profile and edit your contact information l Create edit find or send contacts l Touch a contact photo to find ways to quickly connect with the contact l See when a contact ha...

Page 87: ...w letters of the contact name in the Search people box and then touch Search contacts in your Company Directory l Search for people you know on your social networks Touch Settings Find people you know on and then select the social networks you re signed in to The People app then uploads your contacts to the selected social networks to help you find friends Tip Aside from searching for a contact by...

Page 88: ...es and calls Depending on the information that you ve added to the contact such as an email address you ll also be able to see the contact s social network updates events and photos Tip ICE In Case of Emergency To make it easier for emergency personnel to identify important contacts you can list your local emergency contacts under ICE in your phone s People list For example if your mother is your ...

Page 89: ...of getting in touch with your contact touch an icon below the contact photo Manage People Entries Make sure your contacts information are up to date You can edit or delete an entry in People Edit a People Entry You can add another phone number email address or assign a photo to a contact in People Note Facebook and Twitter contacts cannot be edited 1 On the PEOPLE tab touch and hold the contact an...

Page 90: ...your online accounts and save them directly to your phone Import a Contact from an Exchange ActiveSync Account 1 On the PEOPLE tab touch and enter the contact s name or email address in the search box 2 Touch Search contacts in your Company Directory 3 Touch the name of the contact you want copied to your phone 4 Touch to save the contact to your Exchange ActiveSync account Copy Contacts from One ...

Page 91: ...t you want to merge 3 Touch to merge Otherwise touch to ignore the contact link suggestion Note If you don t want to receive contact link suggestions on the PEOPLE tab touch Settings Clear the Suggest contact link option Manually Merge Entries You can merge your entries manually and choose the accounts to link the contact 1 On the PEOPLE tab touch the name of the contact not the icon or photo you ...

Page 92: ...ion touch and hold My profile and then touch Send my profile 3 Choose how you want to send the vCard 4 Select the type of information you want to send 5 Touch SEND Send Multiple People Entries 1 Touch People 2 Touch Send contacts 3 Select the contacts whose contact information you want to share 4 Touch SEND 5 Choose how you want to send the contact cards Share All Visible Contacts You can share al...

Page 93: ... a name for the group 4 Touch Add contact to group 5 Select the contacts you want to add and then touch SAVE 6 When your group is complete touch SAVE Send a Message or Email to a Group Easily send a message or email to all members of the group 1 Touch People 2 On the GROUPS tab touch the group you want to send a message or email to 3 Go to the GROUP ACTION tab 4 Choose if you want to send a text m...

Page 94: ...our Contact Groups Put your favorite group at the top of the groups list or delete groups that you don t need 1 Touch People 2 On the GROUPS tab touch Edit groups 3 You can l Rearrange the contact groups Drag at the end of the group name to its new position l Select the contact groups you want to remove 4 Touch SAVE Back Up and Restore Your Contacts Make sure you don t lose your contacts by backin...

Page 95: ...to import and then touch OK 6 Enter the password you ve set for this backup and then touch OK Private Contacts If you don t want to show a contact s name and photo on the lock screen when you have an incoming call add the contact to your private contacts list Add a Contact to the Private Contacts List 1 Touch People 2 Touch and hold the contact and then touch Add to private contacts 3 To view your...

Page 96: ... account to use certain features of your phone such as Google Play you do not need to use Gmail as the default account for your phone Create a Google Account Online 1 From a computer launch a Web browser and navigate to google com 2 On the main page click Sign in Create an account 3 Follow the onscreen prompts to create your free account 4 Look for an email from Google in the email box you provide...

Page 97: ...ouch 9 On the Finish account screen touch I accept 10 Enter the text you see on the screen and then touch 11 Select whether you want to join Google or touch Not now to proceed 12 After your phone connects with the Google servers select the items you would like to sync with your phone and then touch Your phone will synchronize the selected items Sign In to Your Google Account If you have a Google A...

Page 98: ... an inbox category for example Primary at the top bar to switch to your other other Gmail account or to display drafts sent messages or other email labels and categories l Touch the sender image or letter tile to select one or more messages or conversations You can then touch the onscreen buttons at the top bar to archive delete or mark the selected messages or conversations ...

Page 99: ...select the file to attach 6 Touch to send Note While composing the message touch twice to save it as a draft To discard the message touch Discard Reply To or Forward an Email Message Use your Gmail Account to reply to or forward email messages 1 Touch Gmail 2 Touch the email message or conversation 3 To reply to the sender touch Or touch and choose whether to Reply all or Forward 4 Do one of the f...

Page 100: ...ce or email provider Important If you re adding a Microsoft Exchange ActiveSync or a POP3 IMAP email account ask your network administrator or email service provider for additional email settings that you may need 1 Touch Mail 2 Select an email account type from the list of email providers Otherwise if you ve already added an email account during the setup process touch Add account Tip You can als...

Page 101: ...ead l To switch between email accounts or view email messages from all your accounts touch l To display email messages in another mail folder touch Folder and then touch the folder you want to view l To refresh the inbox pull down the screen l To change an email account s settings select the account and then touch Settings Organize Your Inbox Organize your email messages into tabs and quickly find...

Page 102: ...f the email to other recipients touch Show Cc Bcc 5 Enter the subject and then compose your message 6 Do any of the following l Add an attachment Touch and then choose what you want to attach l Set the priority for an important message Touch Set priority 7 Touch or to send it later touch Save Note If there s no Wi Fi or data connection available or Airplane mode is on when you send your email the ...

Page 103: ...otification slide the Notifications panel down 2 On the email preview touch REPLY ALL or FORWARD Note If you have several notifications and you don t see the email options expand the email preview by sliding two fingers apart on the notification 3 Compose you reply message and touch Save an Image in an Email Message While viewing an email message touch and hold an embedded image and then touch Sav...

Page 104: ... then touch Select all 4 Touch MOVE TO and then select a folder Delete Email Messages 1 Touch Mail 2 Switch to the email account that you want to use 3 Select the email messages you want to delete Tip To select all select one email message first and then touch Select all 4 Touch DELETE OK Search Email Messages If you have a long list of email messages on your inbox you can easily search for that i...

Page 105: ...tes to your next team meeting while you re on the go Flag Email Messages 1 Touch Mail 2 Switch to your Exchange ActiveSync email account 3 While viewing your Exchange ActiveSync email inbox touch the flag icon that appears on the right of an email message or conversation The icon turns red after you flagged the email or conversation Tip To flag an email message inside a conversation touch to expan...

Page 106: ...ng Delete an Email Account Delete an email account from your phone if you want to discontinue using that account 1 Touch Mail 2 Switch to the email account that you want to delete 3 Touch Settings Delete account 4 Touch OK to confirm Use Smart Sync Smart Sync automatically extends the sync time the longer the Mail app is inactive Set your email account to Smart Sync when you don t need to check ne...

Page 107: ...gs o Mail body font size Set the font size when reading email messages o Use signature Select to append a signature to your outgoing email messages o Signature Set the signature for outgoing email messages o Set as default account Select to use the current email account as the default account to send email messages o Attachment cache Select where to cache email attachments o Ask before deleting Se...

Page 108: ...y downloaded with email messages o Reply with original text Select to include the original email text when replying o Delete mail on server POP email only Select to remove mail from the server when you delete it on your phone o Always bcc me Select to always send yourself a copy of all email messages that you send l Notification settings o Email notifications Select to turn on email notifications ...

Page 109: ... as one but will be billed as more than one message Note Your text message automatically becomes a multimedia message if you enter an email address as the recipient add a message subject attach an item or compose a very long message Send a Multimedia Message MMS When you need to add a little more to a text message you can send a multimedia message MMS with pictures voice recordings audio or video ...

Page 110: ...in your multimedia message Create a Slideshow You can create an MMS message with multiple slides each containing a photo video or audio and text 1 After you ve added either a photo video or audio in the multimedia message you re composing touch Slide 2 Choose where you want to insert the next slide 3 Right after adding a slide do one of the following l Touch and then choose to add a photo or a vid...

Page 111: ...ets your recipients join the conversation you ve started Your phone also organizes message replies in a single conversation thread If this is your first time to send a group MMS you may need to enter your mobile phone number 5 Touch the Add text box and then start composing your message 6 Touch to send or touch to save the message as a draft Group MMS FAQs Why can t my recipients see or join the g...

Page 112: ...ouch l Call or save a phone number contained in the message Touch the phone number and then choose whether to dial the number or add it to your contacts l Open a link in the message Touch the link to open it in the Web browser l Send to or share an email address contained in the message Touch the email address to send an email You ll be asked to choose which email app to use To share the email add...

Page 113: ...ant to save and then touch Save as task 4 Enter a task title and other details 5 Touch SAVE Forward a Message 1 Touch 2 On the Messages screen touch a contact or phone number to display the exchange of messages with that contact 3 Touch the message and then touch Forward Receive Text Messages From Contacts Using an iPhone If you have just migrated your contacts from an iPhone to your new HTC phone...

Page 114: ...an choose to check the size and subject first before you download a multimedia message On the Messages screen touch Settings Multimedia messages MMS Clear the Auto retrieve option Help Protect Your Messages You can move private text messages to the Secure box You will need to enter a password to read messages in the Secure box Important The Secure box does not encrypt messages Important Message st...

Page 115: ...ox If you have blocked a contact that contact s messages will also be in the block box 1 Touch 2 Do any of the following l On the Messages screen touch and hold a contact or phone number and touch Block contact l To block multiple contacts touch Block contacts select the contacts and touch Move When the contact sends you messages you will not see them in the Messages screen or receive notification...

Page 116: ...k Up Text Messages 1 Touch 2 On the Messages screen touch Back up Restore SMS Back up 3 Touch OK Back up SMS 4 Choose whether you want to protect the backup file with a password 5 Enter a name for your backup file and then touch OK Back Up Text Messages Using Mail Important You need to set up your email account in Mail 1 Touch 2 On the Messages screen touch Back up Restore SMS Back up 3 Touch OK B...

Page 117: ...eceive a notification in the status bar when a new text or multimedia message arrives o Play notification sound If you want the phone to ring when a new message arrives select this option o Notification sound Select a ringtone that is specific to new text and multimedia messages Note that the ringtone briefly plays when selected o Vibrate Select this option if you want the phone to vibrate when a ...

Page 118: ...age body and attachments will automatically download to your phone If you clear this check box only the multimedia message header will be retrieved and shown in your Messages screen o Roaming auto retrieve Select this option to automatically retrieve all your multimedia messages completely while roaming Data roaming charges will apply o Priority setting Set the priority for outgoing MMS messages o...

Page 119: ...mum number of MMS messages to store in each conversation thread This does not include locked messages l General Settings o Password Set a password for the Secure box o Save block message Select to save blocked messages to the block box l General Signature o Use signature Select this option to add a signature to all your outgoing text and multimedia messages o Signature Touch to compose your own si...

Page 120: ...ormation see HTC BlinkFeed Your Dynamic Home Screen Twitter Sign in to your Twitter account from the Accounts sync settings and you can see your Twitter contacts latest tweets in People or in HTC BlinkFeed See HTC BlinkFeed Your Dynamic Home Screen Google With Google you can check your friends updates post updates of your own and chat with friends in your Google circles n To open Google touch Goog...

Page 121: ...uTube app touch 2 In the search box enter the words you want to search for As you type matching items are shown as a list Tip Touch to enter it in the search box New suggestions appear and you can enter more text or touch beside a subsequent suggestion to quickly refine your search 3 If what you re searching for is in the list of suggestions touch the item 4 To show results which were just recentl...

Page 122: ... OK Tip If you don t want to share the video playlist select Private before you touch OK 5 To add another video to your playlist browse or search for the video and then touch next to the video title 6 Touch Add to and then touch the playlist name 7 To access and watch your video playlists touch the YouTube icon and then touch Playlist ...

Page 123: ... from a wide variety of free and paid apps ranging from productivity apps and games to books magazines movies and music When you find an app you want you can easily download and install it on your phone Note A payment service is required to purchase a paid app You will be asked to confirm method of payment when you purchase an app Create a Google Wallet Account You must have a Google Wallet accoun...

Page 124: ...ch INSTALL for free apps or the price button for paid apps 5 Touch ACCEPT Tip Apps sometimes get updated with improvements or bug fixes To automatically download updates after installing touch Auto update Or if you downloaded an app when connected to a Wi Fi network touch OK when asked to auto update apps when on Wi Fi To open the installed app touch OPEN or find the app in the Apps screen Restore...

Page 125: ...n Settings Security Unknown sources Important After installing the app go back to Settings Security and make sure to clear the Unknown sources option Uninstall an App If you no longer need an app that you ve downloaded and installed you can uninstall it Note Most of the preloaded apps cannot be uninstalled 1 Touch 2 Touch and hold the app you want to remove and then drag it to Note If you purchase...

Page 126: ...n HTC Car Use your voice to control HTC Car 1 In HTC Car touch the screen with three fingers to activate voice command mode 2 Do one of the following l Call someone Say Call person s name in phonebook l Play music Say Play song title album artist name or genre l Play the radio Say Listen to song title artist name or genre l Find something on the map Say Find name of place address type of place Fin...

Page 127: ...Touch Speak and say Call and the person s name For example say Call Jennifer Singer Handle Incoming Calls in HTC Car n If you hear a voice prompt say yes or no to answer or decline a call n Touch Answer or Decline Customize HTC Car n To change the default behavior of HTC Car touch Settings n To add more apps to HTC Car touch and select an app Google Maps Google Maps lets you track your current loc...

Page 128: ...h your thumb and hold the second tap and then drag your thumb down n Double tap the map with two fingers or slide two fingers together over an area to zoom out To zoom out while holding the phone with one hand double tap with your thumb and hold the second tap and then drag your thumb up n Touch and hold an area with two fingers and then drag your fingers in a circular motion to rotate the map n T...

Page 129: ...pe the info sheet left or right To clear the map and search another location swipe down the info sheet if it s expanded and then touch Get Directions Get detailed directions to your destination Google Maps provides travel directions by car public transit bike or foot 1 Touch Maps 2 Touch 3 Choose how you want to get to your destination 4 Use your current location as starting point or touch My loca...

Page 130: ...ry Get Help with Google Maps Get help and more information about Maps n In Google Maps touch Help The Web browser opens and takes you to the Google Maps help site Scout Scout by Telenav is a daily personal navigator that helps you get where you re going It lets you see and hear turn by turn directions and it can provide important personalized information about traffic and alternate routes Note To ...

Page 131: ...n your phone using the Music application Note When you open the Music app for the first time you ll be asked if you would like to automatically download related content such as album covers and artist photos to your phone 1 Touch Music 2 Swipe to the different tabs to browse by category 3 Touch a song to play 4 Touch the onscreen icons to control music playback repeat songs and more l Touch and dr...

Page 132: ...ff Listen to strong bass clear vocals and fine details in songs and videos especially when played in Music and Gallery apps With the HTC BoomSound profile turned on you can still enjoy enhanced audio quality even when you plug in a headset or connect your phone to an external speaker 1 With two fingers swipe down from the status bar and then touch 2 Touch the BoomSound ON OFF switch Create and Wor...

Page 133: ...YING tab Delete Your Playlists Follow these steps to delete playlists that you no longer use Note The Recently played and the Recently added playlists can t be deleted 1 Touch Music 2 Swipe to the PLAYLISTS tab 3 Touch and hold the playlist you want to delete and then touch Delete playlist 4 To remove several playlists touch Delete playlists Add a Song to the Queue While playing a song you can als...

Page 134: ...d Artist photos Set a Song as a Ringtone Pick a song from your Music library and set it as your ringtone or as ringtone for a favorite contact Set a Song as a Ringtone Pick a song from your Music library and set it as your ringtone or as ringtone for a favorite contact 1 Touch Music 2 Play the song that you want to set as a ringtone 3 Touch Set as ringtone 4 Touch Phone ringtone or Contact rington...

Page 135: ...uch Sound Ringtone Search for Lyrics Music Videos and More Take your music entertainment to a whole new level with lyrics music videos artists information and visualizations View Song Lyrics Sing along with your favorite music tracks Your phone gives your music an extra kick with song lyrics and cool music visualizations Note To save on data usage you might want to connect to a Wi Fi network when ...

Page 136: ... only n While a song is playing touch GET INFO Find Music Videos on YouTube It s easy to find music videos of the song you re listening to on YouTube n On the NOW PLAYING tab touch Search YouTube Google Play Music Listen to your music collection anywhere you are with the Google Play Music app All your music is stored online so no need to worry about syncing or storage space n To open Google Play M...

Page 137: ...gle Play Movies TV touch Play Movies TV Learn more about Google Play Movies TV at play google com Connect to Your Home Entertainment System By swiping up with three fingers on the Music or Gallery app screen share media you re watching or playing to external devices and make your experience bigger and louder You can share through n HTC Media Link HD See About HTC Media Link HD n DLNA See Share Med...

Page 138: ...connect your phone to your home network and instantly share photos videos movies and music Note If you ll be using a DLNA compliant TV or audio system refer to its documentation on how to connect it to your home network 1 Connect your phone to your home network via Wi Fi 2 Open the Gallery or Music app 3 Locate the media that you want to share and then touch it 4 Swipe up with three fingers to sho...

Page 139: ...rom wandering off to inappropriate Web sites or messing with your important work files while using your phone Use Kid Mode to let your children enjoy fun and age appropriate games and more while helping to protect your important data from accidental deletion To learn more about Kid Mode visit zoodles com Create a Child Profile 1 Touch Kid Mode The first time you use Kid Mode you need to create or ...

Page 140: ...Under Basic Features touch Apps You ll see a list of apps installed on your phone 4 If you ve set up two or more child accounts select the child you re giving access to the apps 5 Touch the check option beside the app that you want your child to have access to in Zoodles and then touch Save Tip If you want to receive or block incoming calls while in Kid Mode touch Device Options and then select or...

Page 141: ... wireless Internet access over greater distances than Wi Fi and delivers data transfer rates of up to 60 Mbps To connect your phone to Sprint Spark you must be in an area covered by the Sprint Spark enhanced LTE network For more information about the availability of Sprint Spark in your location visit sprint com coverage Note The availability and range of the network depends on a number of factors...

Page 142: ...u can change the default home page See Set Browser Options n Touch Mail or Messages Open a message with a Web page link and then touch it Turn the Data Connection On or Off Turn your data connection off to optimize the phone s battery life and your data usage 1 With two fingers swipe down from the status bar to open Quick Settings 2 Touch the MOBILE DATA tile to turn data connection on or off Note...

Page 143: ...s and music n Tuning in to Internet radio n Playing online games n Downloading apps maps and files n Refreshing apps to update info and feeds n Uploading and backing up your files to your online storage account n Using your phone as a Mobile Hotspot n Sharing your mobile data connection by USB tethering To help you save on data usage connect to a Wi Fi network whenever possible and set your online...

Page 144: ...during a particular time interval 4 Scroll down the screen to see a list of apps and their data usage info 5 Touch an app to see more details Wi Fi To use your phone s Wi Fi you need access to a wireless access point or hotspot Note The availability and range of the Wi Fi signal depends on a number of factors including infrastructure and other objects through which the signal passes Turn Wi Fi On ...

Page 145: ...nd hold the network name and touch Unblock network notification Connect to a Wi Fi Network via WPS If you re using a Wi Fi router with Wi Fi Protected Setup WPS you can connect your phone easily 1 With two fingers swipe down from the status bar to open Quick Settings 2 If Wi Fi connection is off touch the WI FI tile to turn it on 3 Touch below the WI FI tile and check the list of detected Wi Fi 4 ...

Page 146: ...d install a required VPN app on your phone Contact your network administrator for details Also your phone must first establish a Wi Fi or data connection before you can start a VPN connection For information about setting up and using these connections on your phone see Data Services General Information Sprint Spark LTE and 3G Networks Add a VPN Connection You must first set a lock screen PIN or p...

Page 147: ...search by entering a keyword or by using Google Voice Search Note Some apps such as People or Mail have their own search function which you can use to search only within those apps Perform Searches on the Web and Your Phone You can search for information on your phone and on the Web 1 Touch Google Or swipe up from the navigation buttons Tip If you ve already set up a Google Account on your phone y...

Page 148: ...tions you want 3 To get help or provide feedback touch Help feedback Tip You can also access the settings when viewing the search results Pull down the screen to show the hidden menu button and then touch Settings Get Instant Information with Google Now Google Now delivers quick and up to date information that matters to you all without the search Depending on your location time of day and previou...

Page 149: ...ard Settings You can easily customize the settings of Google Now cards to suit your information needs For example you can change the weather units in the Weather card or your transportation mode in the Traffic card 1 Touch Google Or swipe up from the navigation buttons 2 Do any of the following l To change a card setting such as the weather unit on the Weather card touch and then touch the arrow b...

Page 150: ...e arrived at the location the Reminder card will appear in the Google search screen You can then dismiss or snooze the reminder Tip To see a list of all your reminders scroll to the bottom of the Google search screen and then touch Refresh Google Now Refresh Google Now to update the information cards or show relevant cards for information that you ve just added on your phone like an upcoming event...

Page 151: ...ouch and then touch or Maximize Your Browsing Space n To hide the status bar when browsing touch Settings General and then select Fullscreen n While browsing a webpage touch Desktop View to display the full desktop version of the webpage Find Text In a Web Page 1 While viewing a Web page touch Find in page 2 Enter the search item As you enter characters matching characters will be highlighted 3 To...

Page 152: ...ou will need Internet connection to open linked pages and play video clips 1 Touch 2 While viewing a Web page touch 3 Touch Reading list or Watch list Note When the webpage you re adding to the Watch list has one or more video clips you ll be asked to choose which videos you want to add To view a saved webpage or video clip touch Saved Swipe to the READING LIST or WATCH LIST and then touch a webpa...

Page 153: ...rks from your computer s Google Chrome browser and sync them on your phone For more information about Google Chrome visit support google com chrome Important Using your Google Chrome desktop browser you need to sign in to your Google Account and set up Google Chrome sync Important Be sure that you are logged in to your Google Account every time you save Google Chrome bookmarks on your computer 1 W...

Page 154: ...vate Browsing You can use incognito tabs to browse the Web with more privacy Browser cookies are not shared and are deleted when you close all incognito tabs Pages you view in incognito also won t appear in your browser history except for files you download n From the browser screen touch Set Browser Options Customize the Web browser to suit your browsing style Set display privacy and security opt...

Page 155: ...pot OK 4 Enter a router name or use the default router name 5 Set the password key for your wireless router or use the default password Important To help minimize security risks use the default settings and set a secure and unique password Note The password is the key other people need to enter on their device so they can connect and use your phone as a wireless router 6 Touch the Mobile Hotspot O...

Page 156: ...ng USB tethering Tip If you often switch between USB tethering and Internet pass through select Smart network sharing to automatically turn on the connection type you need whenever you connect your phone with your computer 4 Connect your phone to your computer using the provided USB cable The next time your phone connects to a computer it will remember your settings ...

Page 157: ...th your phone Just directly launch the camera from the lock screen even if your phone is password protected 1 When your display is off press the Power Button 2 Drag up so you can start taking photos and videos Tip From the Home screen you can also touch to launch the camera 3 Touch to see all controls on the Viewfinder screen You can use the controls to switch capture modes add filters set the fla...

Page 158: ...fingers apart to zoom in or together to zoom out n When you re recording video you can freely zoom in or out while recording Apply a Filter Use the available filters to make your photos and videos look like they ve been taken through special lenses Note Some camera modes may not support filters 1 On the Viewfinder screen touch to show the camera options 2 Touch and then choose one of the available...

Page 159: ... Close the Camera App To give you a full view of the Viewfinder screen your phone replaces and with small dots n Touch a dot to show these buttons again and then touch or to close the Camera app and return to the Home screen or the previous screen Take a Photo Whether it s moving or not clearly capture any moment with your phone s camera 1 Open Camera from the lock screen or Home screen 2 Switch t...

Page 160: ...l tone for a balanced exposure Keep in mind that touching on another object may shift the focus from your subject n If you are using the default settings and the photo still appears too dark switch to Night scene but use a tripod or place your phone on a level surface n If there are parts of the image that are in shadows and others are in highlights use HDR mode to capture three shots of different...

Page 161: ...and then touch to resume 7 To stop recording touch Take a Photo While Recording a Video VideoPic Note Make sure that you re in Auto scene to use this feature n While you re recording video using the main camera touch to capture a still shot of your subject Set the Video Resolution 1 Open Camera from the lock screen or Home screen 2 Switch to Video mode 3 On the Viewfinder screen touch 4 Touch Vide...

Page 162: ...o clip for advanced editing features in Gallery such as such as Sequence Shot Always Smile and Object Removal See Access Photos and Videos for details n Record a longer video and also capture burst shots during the first three seconds Note Some camera features are not available when you re using Zoe mode such as zooming 1 Open Camera from the lock screen or Home screen 2 Switch to Zoe camera mode ...

Page 163: ...ds to look their best in your photos make sure to use the portrait scene It smoothens the skin in your shots 1 Open Camera from the lock screen or Home screen 2 Switch to Camera or Selfie mode 3 On the Viewfinder screen touch 4 Touch 5 When you re ready to take the photo touch Take a Panoramic Photo Get a wider shot of landscapes in one sweep Note Some camera features are not available when you re...

Page 164: ...he secondary frame drag it to its new position or slide two fingers to resize it 5 Touch to take a photo or to record a video Use HDR When shooting portraits against a bright background use HDR short for High Dynamic Range to capture your subjects clearly HDR brings out the details of both the highlights and shadows even in high contrast lighting Note HDR works best when your subject is steady The...

Page 165: ...eside the menu button and then touch 5 Touch to start recording 6 To stop recording touch After recording your slow motion video you can change the playback speed of selected sections when you edit the video in Gallery Manually Adjusting Camera Settings Take expert command of your camera settings for different environments or lighting conditions You can manually increase or decrease the values for...

Page 166: ...mera from the lock screen or Home screen 2 Switch to the camera mode you want to use Note Some camera modes may not support modifying the camera settings 3 On the Viewfinder screen touch to show the camera options 4 Modify the settings as desired 5 When done touch Save custom camera 6 Enter a name and then touch SAVE 7 Touch and then swipe the screen to choose the newly created camera mode Modify ...

Page 167: ...nly You can set the upload frequency select the album to upload to and set the privacy level Access Photos and Videos Reminisce on good times Use Gallery to view all your photos and videos View them by time album or location When viewing your photos and videos the onscreen navigation buttons will be hidden Touch anywhere on the screen to see Gallery controls and onscreen navigation buttons View Ph...

Page 168: ...oto and then touch n To remove a photo from the Highlights album press and hold the thumbnail and then touch Remove Copy or Move Photos or Videos to Another Album 1 Touch Gallery 2 Swipe to the ALBUMS tab 3 Touch a tile to open an album 4 Touch Move to or Copy to 5 Select the photos or videos you want to move or copy and then touch NEXT 6 Select an album to move or copy the photos or videos to To ...

Page 169: ...cations with numbers that indicate how many photos were taken in each location 3 Touch to display Map view 4 Zoom out or pan across the map until a numerical location indicator appears The number in the location indicator shows how many photos were taken in that area 5 Touch the location indicator The photos taken in the same area are displayed Tip Want to know where you took a particular photo Wh...

Page 170: ...s place to change the location name This option appears only if you ve manually added and saved a new location to the photo 6 Touch SAVE Find Matching Photos Use Image match to find photos faster instead of browsing through Gallery 1 Touch Gallery 2 Swipe to the TIMELINE ALBUMS or LOCATIONS tab 3 Touch and find a photo that is visually similar to what you want to find 4 Touch the photos that are m...

Page 171: ...h to draw rotate crop flip or straighten the photo 4 Touch DONE Note Except for when applying rotation edited photos are saved as copies of the original Draw Over a Photo Get more creative with your photos or highlight an interesting part You can also use the pen sold separately to draw 1 Touch Gallery 2 Open the photo you want in full screen touch it and then touch 3 Touch DRAW 4 Touch and then c...

Page 172: ...r saving your filter you ll see a preview of your photo with the filter applied 7 Touch to save the modified photo as a new photo Create an Animated Gif Create an animated gif that you can quickly upload and share Note You can save a batch of shots that was captured with continuous shooting mode as an animated gif Note You can also create an animated gif from a clip taken in Zoe camera mode 1 Touc...

Page 173: ... 5 Touch DONE The edited photo is saved as a copy The original photo remains unedited Edit a Group Shot You can choose a group shot with the most smiles and the fewest blinks Retouch a group shot so everyone looks their best in the photo Note This feature is available for a batch of shots that was captured with continuous shooting mode Note You can also use this feature for clips taken in Zoe came...

Page 174: ...touch it and then touch 3 Touch and then touch You ll see frames around areas in the photo where objects have been automatically removed 4 To retain an object touch on its image on the film strip 5 After making your changes touch DONE The edited photo is saved as a copy The original photo remains unedited Watch and Trim Videos While watching a video you ve captured you can trim it to remove unwant...

Page 175: ... before touching Change the Video Playback Speed Add a cinematic flair to your videos by slowing down particular scenes You can vary the playback speed of selected sections of a slow motion video Note You can only change the video playback speed of videos captured using the slow motion scene in Camera 1 Touch Gallery 2 Swipe to the TIMELINE ALBUMS or LOCATIONS tab 3 When you see the slow motion vi...

Page 176: ...ect the ones you want to include in the Zoe l Touch Remix to shuffle the content l Touch Choose start and end clips to select specific photos or videos to start and end the Zoe 6 Swipe to the THEMES tab to choose the special effects and music to apply to the Zoe 7 Swipe to the MUSIC tab touch Search my library to change the background soundtrack for all themes To restore the default soundtrack tou...

Page 177: ...n at the bottom of the screen n Swipe left or right across the screen to view succeeding or previous months n Touch a day to view the events for that day n Touch and hold a day to see more options Day and Agenda Views Day view shows your day s schedule and weather forecast for the next few days while agenda view gives a quick glance of all your day s events n Swipe left or right across the screen ...

Page 178: ...uch 5 Touch SAVE Or if you ve invited people to the event touch SEND or SEND UPDATE Check Your Schedule for an Event Avoid juggling multiple meetings at the same time In Calendar you can check your appointments to see if a new event would conflict with your schedule 1 When creating or editing an event touch Check calendar 2 Touch and hold the event box and then drag it to an available time slot 3 ...

Page 179: ... now Share an Event vCalendar You can share a calendar event as a vCalendar using Bluetooth or by sending it as a file attachment with your email or message 1 Touch Calendar 2 Do one of the following l While viewing an event touch Share via l In day agenda or week view touch and hold an event and then touch Share via 3 Choose how you want to send the event Tip You can also forward accepted meeting...

Page 180: ...SMISS Or drag the notification left or right to dismiss it l Touch SEND MAIL to send a quick response to the meeting attendees Tip To edit the preset quick responses or add your own open Calendar and then touch Settings Quick response If you don t want to dismiss or snooze the calendar reminders touch from the Notifications panel to keep them pending in the notifications area of the status bar Cal...

Page 181: ... required Tip To display military time choose the Use 24 hour format option Set an Alarm You can set up one or more alarms 1 Touch the clock on your Home screen panel if available Or touch Clock 2 On the ALARMS tab select the check button of an alarm and then touch that alarm 3 Under Set alarm use the scroll wheels to set the alarm time 4 If you want the alarm for multiple days touch Repeat 5 Touc...

Page 182: ...cribble app to get artistic and combine photos text and illustrations in a note With several templates to choose from you can even create lists or track your budget Have a greeting card ready and link it to your friend s birthday in Calendar to send in a few touches Compose a Note Create notes and add images stickers and more to it 1 Touch Scribble 2 Choose a template when you re prompted Or touch...

Page 183: ... a sticker l To insert a Web page thumbnail touch Web content and then in the Internet app go to the Web page that you want to import Touch Share Scribble Create a Note for a Photo Blog Your photos tell the best story Group photos into a note and easily share it on your photo blog or a social network You can make your note more entertaining by including photo collages stickers and more Note If you...

Page 184: ...r to re arrange them l Slide two fingers apart to zoom in on a photo or slide two fingers together to zoom out l Touch another layout to change the current layout 5 Touch the area above the date and then use the editing tools to insert text and illustrations 6 Touch the on the left to add another page 7 Touch to save the note Note To delete a page touch and hold a collage or photo and then touch D...

Page 185: ...d You ll be prompted to complete the action in the apps you selected 7 Touch DONE To view notes you ve shared swipe to the SHARE tab on the Scribble main screen Or while viewing the Web link for any of your notes touch Home and then touch Menu to see or search your recent posts Online Storage Free up some of your phone s memory by storing photos videos documents and more on your online storage Goo...

Page 186: ...r Google Account on your HTC phone and not from your computer or other non HTC phones to claim this offer 1 If you see the promotional Google Drive offer on HTC BlinkFeed just touch the tile Or open the Drive app If this app is not preloaded on your phone you can download it from Google Play 2 On the screen that shows the additional storage offer touch Redeem The additional storage will then be ad...

Page 187: ...h NEXT 8 Choose or create a folder in Google Drive 9 Touch OK to upload Share Links to Documents or Files in Google Drive No more attaching large files to your email Using the Mail app you can easily share links to documents or other files in your Google Drive by email 1 Touch Mail 2 If you have several email accounts switch to an email account you want to use 3 Create a new email message and fill...

Page 188: ...email address and then select the permissions You can set permissions to allow recipients to l View or edit a folder l View edit or comment on a file 6 Touch Add 7 Add more people and when done touch or press Work with Documents that are Stored in Google Drive With POLARIS Office 5 view PDFs and edit Office documents that are stored in your Google Drive You can also create Office documents in this...

Page 189: ...t and then touch 9 Enter a file name and then touch Tip To find out more about using POLARIS Office 5 touch Help Dropbox If you re a Dropbox user you can download and install the Dropbox app from Google Play to continue using your online storage You still get to enjoy Dropbox integration with HTC apps You can n Access your Dropbox photos and videos from Gallery n Upload photos and videos to your D...

Page 190: ...ur computer s Web browser go to the Dropbox website dropbox com and sign in 2 On the right hand corner of any page on the website click Account Or click your account name and then click Settings 3 Click the Security tab 4 Under My devices click Unlink to the right of your Android device 5 Click Unlink phone Tasks Use the Tasks application to organize and track to do and task lists You can save tas...

Page 191: ...nd then touch Postpone Choose how long you want to postpone the task l Move a task to another list You can only move the task to another list that is under the same account Touch and hold the task that you want to move and then touch Move to Touch the task list where you want the task to appear Manage Task Lists You can create edit and rename your task lists 1 Touch Tasks 2 Touch Manage lists 3 Fr...

Page 192: ...r enjoy the same media whether you re at your computer or on the move Use it also to store your same contacts important documents and other data on both your phone and your computer HTC Sync Manager supports a computer running a Windows or Mac OS operating system Here are the things you can do with HTC Sync Manager n View and manage media on your computer l Browse and manage music photos and video...

Page 193: ... program and try installing again 1 Download the HTC Sync Manager installer from htc com hsm 2 Launch the installer and follow the onscreen instructions 3 Connect your phone to your computer using the supplied USB cable HTC Sync Manager opens Important If you disabled your anti virus program make sure to turn it back on after installing HTC Sync Manager Transfer iPhone Content to Your HTC Phone Wi...

Page 194: ... Bluetooth enabled handhelds computers printers and wireless phones The Bluetooth communication range is usually approximately 30 feet Your phone is also equipped with near field communication NFC technology that allows you to send and receive information to and from an NFC enabled device Just place the phone s back panel closer to the other device to start exchanging information Connect a Bluetoo...

Page 195: ...e Refer to the headset manual for details 1 With two fingers swipe down from the status bar to open Quick Settings 2 Touch the BLUETOOTH tile to turn Bluetooth on 3 Touch below the BLUETOOTH tile to open the Bluetooth screen 4 Touch the headset s name in the Paired Devices section 5 If prompted to enter a passcode try 0000 or 1234 or consult the headset car kit documentation to find the passcode I...

Page 196: ...nformation or file you want to send 2 Follow the steps for the type of item you want to send Item Steps Contact 1 In the People application touch a contact to view the contact s details 2 Touch and touch Send contact 3 Touch Send contact via and then touch Bluetooth 4 Touch SEND Calendar appointment or event In Day Agenda or Week view touch and hold the event and then touch Share via Bluetooth Pho...

Page 197: ...s 7 the path may be C Users your username My Documents Bluetooth Exchange Folder n On Windows 8 the path may be C Users your username Documents If you send a file to another device the saved location may depend on the file type For example if you send an image file to another wireless phone it may be saved in a folder named Images Receive Files Using Bluetooth Your phone lets you receive various f...

Page 198: ... Music app n For a vCalendar file select the calendar where you want to save the event and then touch Import The vCalendar is added to your Calendar events For more information see Calendar n For a vCard contact file you can choose to import one several or all of those contacts to your contacts list Use Bluetooth FTP Server Bluetooth FTP Server allows other devices with Bluetooth FTP profiles to v...

Page 199: ... Turn NFC On 1 With two fingers swipe down from the status bar and then touch 2 Under Wireless Networks touch More 3 Touch the NFC ON OFF switch to turn it on and off Beam Content Note Make sure that both devices are unlocked and have NFC turned on If the other device has an Android Beam option make sure it is also turned on 1 While viewing the content that you want to share hold your phone and th...

Page 200: ...e data Important Make sure your battery is fully charged before using the microSD card Your data may become damaged or unusable if the battery runs out while using the microSD card Important You can easily damage the microSD card by improper operation Please be careful when inserting removing or handling the microSD card Insert the microSD Card Here are the steps for inserting the microSD card 1 T...

Page 201: ...he microSD card tray back into the slot 6 Turn on the phone Remove the microSD Card Here are the steps for removing the microSD card 1 Turn off the phone 2 Hold the phone face up 3 Fully insert the tray eject pin included in the box into the small hole next to the microSD card tray slot until the tray ejects ...

Page 202: ... memory space under the SD card section Erase the microSD Card Erasing the microSD card removes all files stored on it Note When you erase the microSD card the files CANNOT be retrieved To help prevent the loss of important data please check the contents before you erase the card Important Erasing the microSD card may not permanently erase all data from the card including personal information 1 Wi...

Page 203: ...ailable for your phone You can download and apply updates through the Settings System updates menu Prepare for a Phone Update You can update your phone s software using the System updates settings Updating your phone firmware will erase all user data from your phone You must back up all critical information before updating your phone firmware Note Updating your phone firmware may not permanently e...

Page 204: ...ystem This option allows you to update the phone s operating system OS via an over the air connection 1 With two fingers swipe down from the status bar and then touch System updates 2 Touch HTC software update CHECK NOW Note If you want to conserve data usage you can select the Update over Wi Fi only option before you touch Check now 3 Follow onscreen instructions to download and install any avail...

Page 205: ...Your PRL This option allows you to automatically download and update the PRL preferred roaming list 1 With two fingers swipe down from the status bar and then touch System updates 2 Touch Update PRL and follow onscreen instructions ...

Page 206: ... can either n Chat with or email an international support rep by visiting sprint com swwsupport n Call Sprint Worldwide Customer support at 1 888 226 7212 Your Phone s SIM Card for International GSM Roaming Your phone comes with a preinstalled Nano SIM Subscriber Identity Module card to support roaming on compatible GSM networks Note Your SIM card should be preinstalled If you need to reinstall yo...

Page 207: ...obal roaming options through the settings menu You may also need to set your network mode options through the settings menu To enable your phone for international roaming 1 With two fingers swipe down from the status bar and then touch Mobile data Roaming Automatic 2 From Mobile network settings touch the checkbox for International Voice 3 With International Voice selected touch the checkbox for I...

Page 208: ...access code for your location for example 011 for international calls placed from the United States Note Plus Code Dialing is only available when roaming internationally on GSM networks and on certain CDMA networks in the United States Canada and the Carribbean Note International access codes and dialing information are available online at sprint com sww For more information on Plus Code Dialing s...

Page 209: ...llow the instructions on Set Up Your Voicemail Access Number for International Use to store your voicemail number for easy access Retrieve Voicemail Messages The voicemail retrieval process while traveling is the same as on the Sprint Network however you will be required to enter your voicemail password To retrieve your voicemail messages 1 Touch People 2 Touch your Voicemail entry and then touch ...

Page 210: ... 24 hours a day 7 days a week to assist you Access Email and Data Services on GSM UMTS Networks To access your email and browse the Web when traveling you may need to manually select the carrier that provides Sprint service in your location You can find a list of carriers for each country where GSM data service is offered at sprint com sww Then follow the instructions below to select the appropria...

Page 211: ... off Please try again later Please Try Later This service is temporarily not available Please try again later Service Restricted Service may not be activated properly Please contact Sprint Customer Service to report the issue for resolution Service Not Available This feature is not available on the current network Emergency Calls Only Either the service is not activated properly or the current net...

Page 212: ...ct to enable the PIN then you will need to contact Sprint for the default PIN and PUK Insert SIM Your SIM Card is not being detected Please check to ensure that you have inserted the SIM Card Check SIM Card Please check your SIM card to make sure it is properly inserted Contact Sprint for Assistance with International Service If you experience any issues with voice or data services while outside o...

Page 213: ...then dial 1 817 698 4199 There is no charge for this call from your wireless phone From a landline phone when outside the United States Sprint Worldwide Customer Support can be reached from a landline phone at 1 817 698 4199 Access or connection fees may apply The toll free numbers below can also be used to contact Sprint Worldwide Customer Support in the following countries Country From Landline ...

Page 214: ... previous state of Bluetooth and Wi Fi is restored Note You can manually turn Bluetooth and Wi Fi back on after enabling Airplane mode Note If USB tethering is turned on enabling Airplane mode turns it off You need to manually turn USB tethering on after you disable Airplane mode n Do any of the following to turn Airplane mode on or off l Press and hold the Power Button and then touch Airplane mod...

Page 215: ...nd set up VPN and NFC 1 With two fingers swipe down from the status bar to open Quick Settings 2 Touch and then under Wireless networks touch More and select an option l Data usage Check how much data usage have you been using or check the data usage of certain apps See Manage Your Data Usage l Default SMS app Set the default SMS app to use on your phone l VPN Configure your Virtual Private Networ...

Page 216: ...panels n Change the lock screen wallpaper n Change the phone s theme Ringtone Use the Ringtone settings menu to select a phone ringtone or to make your own music as ringtone 1 With two fingers swipe down from the status bar to open Quick Settings 2 Touch Personalize Ringtone 3 Do any of the following l Select a ringtone from the list and touch APPLY l Add a ringtone from your music Touch touch a m...

Page 217: ...s swipe down from the status bar to open Quick Settings 2 Touch Accounts sync 3 Touch 4 Touch an account type You can set up these accounts on your phone Exchange ActiveSync Facebook Google HTC Account Instagram for HTC Sense LinkedIn for HTC Sense Mail Outlook com Scribble and Twitter 5 Enter your account information and follow screen instructions to proceed Depending on the account type you may ...

Page 218: ...ion see Add an Email Account Add One or More Google Accounts Sign in to your Google Account to see your Gmail contacts and calendars and to use Google apps on your phone See Create a Google Account Forgot Your Google Account Password If you have forgotten your Google Account password you can try to recover it by going to the Google website 1 On your phone or computer open your Web browser 2 Go to ...

Page 219: ... on or off Change Synced Data or Settings for an Account 1 With two fingers swipe down from the status bar and then touch Accounts sync 2 Touch the account that you want to update 3 Touch the item you want to sync or edit Location Settings Your Location settings menu lets you select how your phone determines its location using the wireless network GPS satellites both or neither Location Setting Yo...

Page 220: ...elect this option if you want to allow Google to collect anonymous location data or to allow certain apps to determine your location 1 With two fingers swipe down from the status bar and then touch Location 2 Touch Google Location Reporting 3 Touch Location Reporting and Location History to turn these settings on or off Security Settings Use the Security settings to help increase your phone securi...

Page 221: ... swipe down from the status bar and then touch Security 2 Touch Screen lock Pattern 3 Draw the screen unlock pattern by connecting at least four dots in a vertical horizontal or diagonal direction Lift your finger from the screen when finished 4 The phone records the pattern Touch CONTINUE 5 When prompted draw the screen unlock pattern again and then touch CONFIRM If you fail to draw the correct u...

Page 222: ... privacy by selecting what type of information you want to display on the lock screen You can also choose to make passwords invisible as you enter them on your phone 1 With two fingers swipe down from the status bar and then touch Security 2 Do any of the following l Touch Notification settings and select which notifications appear on the lock screen l Touch Unlock Music automatically to bypass th...

Page 223: ...ck screen PIN or password before installing a digital certificate 1 Save the certificate file in the root folder on your phone 2 With two fingers swipe down from the status bar and then touch Security 3 Touch Install from storage 4 If you have more than one certificate in the root folder select the certificate you want to install 5 Enter a name for the certificate and touch OK Accessibility Settin...

Page 224: ... the screen Navigate Your Phone with TalkBack Use TalkBack if you need to navigate your phone by spoken feedback When you touch the screen your phone vibrates and gives you an audible response so you know what you are touching Turn TalkBack On 1 With two fingers swipe down from the status bar and then touch 2 Touch Accessibility TalkBack 3 Touch the ON OFF switch 4 Read the TalkBack disclaimer and...

Page 225: ... to open the Notifications panel view recent apps access TalkBack controls and more Important The steps below are described using the regular gestures Use the corresponding TalkBack gestures if you already have TalkBack turned on 1 With two fingers swipe down from the status bar and then touch 2 Touch Accessibility TalkBack 3 Touch Settings Manage gestures 4 Touch any of the gestures under Shortcu...

Page 226: ... Text to speech output Speech rate 3 Select a speech rate Tip You can test the speech rate by touching Listen to an example Change the TalkBack Language Settings 1 With two fingers swipe down from the status bar and then touch 2 Touch Accessibility 3 Do one of the following l Select a different language Touch Text to speech output Google Text to speech Engine Language l Install a language Touch Te...

Page 227: ...when switching to another phone If you have locally stored contacts in the People app export them to the storage on the phone See Back Up and Restore Your Contacts l Files Manually copy and paste files by connecting your phone to your computer as a disk drive You can also upload files to online storage and services l Other data If you added new words to your personal dictionary in the onscreen key...

Page 228: ...ge screen touch the Google Drive option that has your Google Account name under it and then touch OK 6 If you used your HTC Account or Facebook account sign in to your Google Account to access your Google Drive 7 When prompted touch OK to allow HTC Backup to access your Google Drive 8 To do a daily backup make sure the Automatic backup switch is on You can also touch Back up now to manually back u...

Page 229: ...phone has a persistent problem that cannot be solved you can perform a factory reset also called a hard reset or master reset A factory reset reverts the phone back to its initial state the state before you turned on the phone for the first time The following will be removed from the phone when you do a factory reset n Your Google Account n All accounts you ve added in Settings Accounts sync and t...

Page 230: ... 2 Wait for the screen with the three Android images to appear and then release the Power and Volume down buttons 3 Press Volume down to select FACTORY RESET and then press the Power Button Note A factory reset may not permanently erase all data from your phone including personal information Get Content From Another Phone These options let you transfer content from a previous device to your new ph...

Page 231: ... adjust the text size for your viewing comfort 1 With two fingers swipe down from the status bar and then touch Display gestures 2 Touch Font size and then select the font size Brightness By default the screen brightness automatically adjusts depending on the surrounding lighting conditions 1 With two fingers swipe down from the status bar to open Quick Settings 2 Touch the BRIGHTNESS tile repeate...

Page 232: ...m Select your phone s screensaver when it s idle or docked 1 With two fingers swipe down from the status bar and then touch Display gestures 2 Touch Daydream and then select a screensaver 3 Touch Flash Notifications Touch this option to select when you want the Front Indicator Light LED to light up 1 With two fingers swipe down from the status bar and then touch Display gestures 2 Touch Flash noti...

Page 233: ...e from this setting See Wake Up Phone Using Motion Launch for details 1 With two fingers swipe down from the status bar and then touch Display gestures 2 Touch Motion Launch gestures and enable this feature Calibrate the Screen Recalibrate the screen if you feel that the screen orientation does not respond properly to the way you hold the phone 1 With two fingers swipe down from the status bar and...

Page 234: ... will vibrate for all notifications and incoming calls 4 Touch General Sound Settings Volumes You can separately adjust your phone s multimedia ringtone and notifications and alarm volumes 1 With two fingers swipe down from the status bar and then touch Sound Volumes 2 Drag the volume sliders on the screen to adjust the ringtone and notifications music and videos and alarm volumes 3 Touch DONE Not...

Page 235: ...s and then touch 4 Choose whether to select contacts or groups to add to the exceptions list or to manually add a phone number that s not available in your contact info Tip To remove contacts or numbers from the exceptions list touch Remove contact 5 Select the checkbox to allow incoming calls from contacts on the exceptions list Set a Do Not Disturb Schedule You can schedule when you want Do not ...

Page 236: ... To set a sound file as ringtone see Set a Song as a Ringtone Incoming Calls Other Options Enable Quiet ring on pickup so your phone lowers the ringtone volume the moment you pick it up to answer a call When your phone is in your bag or pocket enable Pocket mode so the phone rings louder when you have an incoming call Touch the Flip to mute option to mute the phone just by flipping it over You can...

Page 237: ...ort tones to use l Touch sounds Play sounds when making an onscreen selection l Screen lock sounds Play sounds when locking or unlocking the screen l Pull to refresh sounds Play sounds when pulling the screen down to refresh content l Vibrate on touch Vibrate when touching soft keys and during certain other instances l Emergency tone Set behavior when an emergency call is placed Call Settings Your...

Page 238: ...ne to ensure that it supports digital wireless transmission Your phone and TTY phone will connect using a special cable that plugs into your phone s headset jack If this cable was not provided with your TTY phone contact your TTY phone manufacturer to purchase the connector cable When establishing your Sprint service please call Sprint Customer Service using the state Telecommunications Relay Serv...

Page 239: ...r customize these options l Voice Privacy Select to enable enhanced privacy mode l Automatic prepend Select to automatically add 1 for long distance calls l Plus code dialing Touch to set plus code dialing See Make International Calls for details Internet Call Settings Use these options to set up your Internet calling account n See Internet Calls Other Call Settings Select these options depending ...

Page 240: ...and data 1 With two fingers swipe down from the status bar and then touch Apps 2 Browse to the app you want to clear and then touch it Tip Touch to sort the apps list 3 In the App info screen touch Clear data or Clear cache Storage Settings The storage settings menu lets you view and manage the phone storage Types of Storage Your phone has the following storage types for your apps data and files n...

Page 241: ...pplied USB cable You ll see options for viewing or importing files on the computer screen 2 Choose to view files 3 Copy the files from your computer to your phone or vice versa 4 After copying the files disconnect the phone from the computer Make More Storage Space As you use your phone you ll accumulate data and fill its storage capacity over time Here are some tips on how to increase storage spa...

Page 242: ...Apps slide to the ALL tab and select the app that you want to disable Touch Disable Encrypt Data on Your Phone On the phone storage you can encrypt data such as your accounts settings downloaded apps and their data media and other files On a storage card you can only encrypt files Set a lock screen PIN or password before start encryption Fully charge the battery and keep your phone connected to th...

Page 243: ...ically disconnects from the mobile network after 15 minutes when the screen is off and the data connection is idle no download activity streaming or data usage It reconnects and then disconnects periodically when the data connection is idle to save battery power Note Keep in mind though that the Sleep mode option for the data connection in Settings Power when enabled overrides power saver mode 3 T...

Page 244: ...mobile network or Wi Fi 1 With two fingers swipe down from the status bar and then touch Power History 2 If you ve used the phone for a long time since the last charge swipe left or right to scale the graph that details battery usage over time You can also slide your fingers together or apart to scale the graph Display the Battery Percentage You can check the percentage of remaining battery power ...

Page 245: ...g the display sleep when not in use and keeping it simple helps save battery power n Use automatic brightness the default or manually lower the brightness n Set the screen timeout to a shorter time n Don t use a live wallpaper for your Home screen Animation effects are nice to show off to other people but they drain your battery Changing your wallpaper to a plain black background can also help a l...

Page 246: ...ts constantly sync data Consider removing the ones that are not important from your Home screen n In Play Store touch Settings and then clear Auto add widgets to avoid automatically adding Home screen widgets whenever you ve installed new apps Also touch Auto update apps Do not auto update apps if you re fine with updating apps from Play Store manually More Battery Saving Tips To squeeze in a litt...

Page 247: ...ings and more 1 With two fingers swipe down from the status bar and then touch Language keyboard HTC Sense Input 2 Change any of these settings l Keyboard selection Add or remove languages from the touch input language list o Keyboard types Select the keyboard layout to use o Bilingual prediction Activate word prediction for a second language l Enable or disable keyboard settings including sound a...

Page 248: ...st your Google Voice Search preferences or select your default text to speech output 1 With two fingers swipe down from the status bar and then touch Language keyboard 2 Change any of these settings l Voice Search Touch to change the default voice search language speech output and more l Text to speech output Touch to select the text to speech engine set the speech speed or listen to speech synthe...

Page 249: ... is already activated you ll see a device Self Service screen with account information usage details and more System Updates From time to time system software updates for your phone may be available Your phone can automatically check and notify you if an update is available You can download and install the update to your phone Depending on the type of update the update may erase all your personal ...

Page 250: ...information l Hardware and software version Displays the phone hardware and software version l Software updates Check if there are is a new software update available for your phone l Tell HTC and error reporting Send error preference and usage reports to HTC l Help Enable quick tips to appear on the screen l Network Check the operator signal strength mobile network type and more l Phone identity C...

Page 251: ... that maintains a minimum separation distance of 1 0 cm between your body and the device with either the front or back of the device facing towards your body Such accessories should not contain any metallic components Body worn accessories that do not meet these specifications may not ensure compliance with applicable SAR limits and their use should be avoided Important Note on Recoverable Data Fi...

Page 252: ...n in the United States and or other countries The Bluetooth word mark and logos are registered trademarks by Bluetooth SIG Inc Wi Fi is a registered trademark of the Wireless Fidelity Alliance Inc Facebook is a trademark of Facebook Inc Twitter is a trademark of Twitter Inc and is used under license FLICKR is a trademark and or registered trademark of Yahoo Inc DLNA is a trademark or registered tr...

Page 253: ...ted States and or other countries regions Violation of U S and international copyright laws may subject you to significant civil and or criminal penalties HTC Corporation shall not be held responsible for any damages or losses direct or indirect that you may incur as a result of using these software and apps Screen images contained herein are simulated HTC shall not be liable for technical or edit...

Page 254: ...up Apps 32 Hide Unhide Apps 33 Move Apps and Folders 32 Remove Apps from Folder 33 B Back Key 19 Backup 213 Options 214 Use HTC Backup 214 Backup and Reset 213 Battery Check History 231 Check Usage 231 Extreme Power Saving Mode 230 Power Saver Mode 230 Save Power 231 Settings 230 Battery Percentage 231 Battery Saving Tips 231 Block List 65 Bluetooth 181 Car Kit 181 Disconnect Device 182 FTP Server...

Page 255: ...st 148 Customized 153 Dual Capture 151 Video 148 Zoe Camera 149 Camera Scenes HDR 151 Panorama 150 Portrait 150 Slow Motion 152 Camera Settings 154 Car Kit 181 CDMA Call Settings 225 CDMA Networks Access Email and Data 197 Change the Language 233 Charge Your Phone 2 Charger Accessory Jack 13 Clear App Cache 227 Clock 168 Set Date 168 Cloud Services 172 Contact Link Suggestions 78 Contact People 76...

Page 256: ...ifications 219 Flick 25 Free Storage 173 Front Indicator Light 46 G Gallery Action Sequence 160 Change Video Playback Speed 162 Create GIF 159 Create Zoe 163 Edit Group Shot 160 Edit Photos 158 Object Removal 161 Photo Highlights 155 View Albums 155 View Pictures and Videos 154 View Timeline 154 Visual Search 157 Watch Videos 161 Gestures 23 GIF Creator 159 Global Roaming Mode 194 Gmail 83 Add Acc...

Page 257: ... 38 Remove Content 38 Save Articles 38 Select Feeds 36 Show and Add Topics 37 Show Your Content 36 Subscribe to Other Regions 37 Subscribe to RSS 37 HTC Car 112 Customize 114 Explore Places 113 Find Places 113 Make Calls 114 Play Music 114 Receive Calls 114 Voice Commands 113 HTC Connect 126 HTC Media Link HD 124 HTC Sense Input Settings 234 HTC Sync Manager 179 Get Help 181 Install 180 Transfer i...

Page 258: ...ch 19 On or Off 23 Troubleshooting 23 Wake and Unlock Screen 20 Wake Phone 19 Wake to Camera 21 Wake to HTC BlinkFeed Screen 20 Wake to Widget Panel 20 Motion Launch Settings 220 Multimedia Messaging 96 Music Add Song 120 BoomSound 119 Find Music Videos 123 Get Info 123 Listen to Music 118 Playlists 119 Search 122 Set Song as Ringtone 121 Trim 121 Update Covers Artist Photos 121 View Lyrics 122 Mu...

Page 259: ...Photo Blog 170 Photo Tips 147 Photos 146 Gallery 154 Photo Highlights 155 Zoe Photos 149 Photos Videos View by Location 156 Playlists Create 119 Delete 120 Play 120 Plus Code Dialing 59 Polaris Office 175 POP3 Email 87 Post Spelling Check 234 Power Off 15 Power On 15 Power Options 15 Restart 15 Turn Phone Off 15 Turn Phone On 15 Power Saver 230 Predictive Text 49 Add to Dictionary 50 Manage Dictio...

Page 260: ...cation Settings 206 Media Output 202 Mobile Data 202 Personalize 203 Power 230 Printing 236 Quick Settings 34 Reset 216 Screen Capture 47 Security Settings 207 210 Sound 221 Storage 227 Sync Accounts 204 System Updates 236 TTY Mode 225 Wi Fi 201 Wi Fi Calling 201 Wireless Networks 201 Setup 4 Setup Application 4 Share Internet Connection 142 SIM Card 193 Sleep Mode 15 219 Slide 24 26 Slow Motion V...

Page 261: ...e 54 Text and Multimedia Message Options 104 Text Entry 47 Text Message Make Call From 58 Text Messages 95 Three finger Gesture 27 Three finger Touch 28 Tools 164 Touch 23 Touch and Hold 24 Touch Gestures 23 Touchscreen 14 Keyboard 47 Navigation 23 Swype Keyboard 51 Turn Off 15 Turn On 16 Transfer Content 6 217 From Android Phone 6 iPhone 7 Other Ways to Transfer 9 To From Your Computer 8 Transfer...

Page 262: ...r 39 Weather 168 Web 128 Web Browser 137 Web Connection 129 Wi Fi Disconnect 132 Prevent Notifications 132 Turn On or Off 131 Wi Fi Connection 131 WPS 132 Wi Fi Calling 71 Enable 71 Make a Call 72 Set Up 71 Turn Off 72 Widgets 41 Wireless Network More Settings 202 Wireless Display 124 Wireless Router 142 Worldwide Calls 195 Y Your Phone at a Glance 1 YouTube 107 Search Videos 108 Watch Videos 107 ...

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