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7 Troubleshooting and Fault repair
The BTC-24 by HS-Technik is a very long-lasting tool.
If, however, a device does not work properly you can find, and eliminate, the most
frequent causes for errors in the table below.
Error
Possible cause
Remedy
No function, no light
indications turned on
Missing power supply
Check the cable and the main
switch
No function, power
indication turned on
No subnet connection
Check the Ethernet cable
If the error still persists or is not listed, please contact HS-Technik GmbH.
Repairs:
Telephone: +49 (0)7628 / 91 11-0
E-mail:
Programming:
Telephone: +49 (0)7628 / 91 11-0
E-mail:
Please note the following information:
• Serial number of the device
• What error has occurred?
• Display
• When did the error first appear?
• What have you done to fix the error?
We reserve the right to make errors, technical changes to our products and changes to the
delivery program in the course of further development.
