HPRT TP808 User Manual Download Page 1

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Desktop POS Printer

TP808

User Manual

Xiamen Hanin Electronic Technology Co.,Ltd.

ADD: Room 305A, Angye Building, Pioneering Park,

Torch High-tech Zone, Xiamen, China 361009

Tel: +86-(0)592-5885993

Fax: +86-(0)592-5885992

Web: www.hprt.com

Summary of Contents for TP808

Page 1: ...Printer TP808 User Manual Xiamen Hanin Electronic Technology Co Ltd ADD Room 305A Angye Building Pioneering Park Torch High tech Zone Xiamen China 361009 Tel 86 0 592 5885993 Fax 86 0 592 5885992 Web...

Page 2: ...7 07 05 1 Update the Important Safety Instructions 2 Update the chapter 3 1 3 Add note of chapter 5 3 Wu Zhenrong Yang Kaiqu Lin Yang 1 4 2017 11 01 1 Put Serial Cable into optional accessories and ad...

Page 3: ...s Thermal Paper Specification 10 3 2 2 Notices 10 3 3 Printing and Cutting Position 11 3 3 1 Printing position 11 3 3 2 Cutting Position 11 4 INSTALLATION AND USAGE 12 4 1 Media Loading 12 4 1 1 Paper...

Page 4: ...4 5 6 Bluetooth Interface Wi Fi 24 6 TROUBLESHOOTING 26 6 1 Printer Not Working 26 6 2 LED Indicator and Beeper 26 6 3 Troubles Occur During Printing 27 6 4 Problems Emerge During the Paper Cutting 28...

Page 5: ...hout any written permission from the company any section of this manual is prohibited to be copied or transferred in any form Copyright This manual is printed in 2018 the copyright belongs to Xiamen H...

Page 6: ...er 5 Do not expose the printer to high temperatures direct sunlight or dust 6 Protect the printer from shock impact and vibration 7 Be certain the power source is within the voltage rating and frequen...

Page 7: ...e user and or third party We are not legally liable for any damages and or issues resulting from the use of options and or parts that are not authentic or authorized products 4 WEEE Waste Electrical a...

Page 8: ...ed real time field print receipts TP808 can connect with other equipment through serial USB and Ethernet interfaces And the printer drivers are available for the WINDOWS XP WINDOWS 7 WINDOWS 8 WINDOWS...

Page 9: ...the outside of both the box and the printer for possible damage 2 Check whether you have received the following accessories together with the printer if there are any items missing please contact you...

Page 10: ...TP808 User Manual 6 2 2 Appearance and Components Front Rear 1 The printer without Bluetooth interface...

Page 11: ...TP808 User Manual 7 2 The printer with Bluetooth interface or Wi Fi Inside...

Page 12: ...tional character sets PC437 std Europe Katakana PC850 Multilingual PC860 Portuguese PC863 Canadian PC865 Nordic PC857 Turkish PC737 Greek ISO08859 7 Greek WPC1252 PC866 Cyrillic 2 PC852 Latin 2 PC858...

Page 13: ...LED Paper LED Orange LED Error LED Red LED Power Supply Input AC100V 240V Output 24V 2 5A Paper Paper type Specified Thermal Paper Paper width 0 1 58 mm 0 1 80 mm Paper thickness 0 056 0 13mm Roll pa...

Page 14: ...ty paper otherwise it will influence the printing quality and decrease the thermal printer head life Don t stick the paper on the roll paper mandrill If the thermal paper is polluted by chemical or oi...

Page 15: ...TP808 User Manual 11 3 3 Printing and Cutting Position 3 3 1 Printing position 0 1 80 mm Print Paper 0 1 58 mm Print Paper 3 3 2 Cutting Position Type Paper Cutting Position L1 TP808 11 6mm...

Page 16: ...mation 1 When using 80mm width roll paper take down the paper guide of both sides 2 When using 58mm width roll paper insert the paper guide to each side Note Roll paper should be placed in the middle...

Page 17: ...TP808 User Manual 13 2 In the correct direction of the roll paper install the roll paper 3 Pull out some roll paper and close the printer cover...

Page 18: ...r Manual 14 4 Tear the extra paper in the direction of printer Notes According to the paper size to adjust the paper guide Make sure the paper inside is at tight status or it will issue paper or other...

Page 19: ...aper end state OFF The printer in a normal state Notes The printer uses a thermistor to detect the temperature of the print head If the temperature of print head is more than 65 C printer will send a...

Page 20: ...r facing up at flat side insert the rear of the printer power connector 2 Turn the power adapter input power 3 Pay attention about disconnecting or connect the Power adapter at right method or likely...

Page 21: ...to damage the cable Notes Please only use the power adapter recommended by supplied or equivalent products When disconnecting the power adapter plug handheld plug connector housing to avoid the pulli...

Page 22: ...r spring on the plug 3 Connect the other end of the interface cable to the host 4 5 Cash Drawer Connection 1 Make sure the printer s power switch is turned off 2 Connect the cash drawer cable into the...

Page 23: ...printer is off and top cover closes properly 3 Pressing the paper feed button and power button simultaneously turns the printer on The printer is ready to receive data as soon as it completes the self...

Page 24: ...al 20 5 INTERFACES TP808 supports cash drawer interface and many other various communicate interfaces such as Serial interface USB interface Ethernet interface 5 1 USB Figure 5 1 PIN SIGNAL NAME 1 VBU...

Page 25: ...TP808 User Manual 21 5 2 Serial Interface Figure 5 2 PIN SIGNAL NAME 1 2 TXD 3 RXD 4 5 GND 6 RTS 7 CTS 8 RTS 9...

Page 26: ...TP808 User Manual 22 5 3 Ethernet Interface PIN NO Signal Name 1 TX 2 TX 3 RX 4 5 6 RX 7 8 NOTE Ethernet interface can only be connected to a has been isolated SELV such interface of end device...

Page 27: ...ash Drawer Interface Figure 5 4 PIN NO Signal Name 1 FG 2 Drawer 1 3 DRSW 4 VDR 5 Drawer 2 6 GND Electrical characteristics Driving voltage DC 24 V Driving current Maximum 0 8 A In 510 ms Drawer check...

Page 28: ...V 2 GND 3 N C SHELL F G Printer end Unetop DC 002 or similar products user end Unetop DC 002 or similar products 5 6 Bluetooth Interface Wi Fi 1 Bluetooth Settings Default name BT Printer Default pass...

Page 29: ...mes then the printer starts printing the WIFI parameters information 2 Short press the power button for 5 times then the printer will restore WIFI parameters information Restore to AP mode The printer...

Page 30: ...the power supply Printer not on Turn on the printer Circuit board broken Contact with the dealer 6 2 LED Indicator and Beeper Problem Description Probable Reason Solution Paper LED always on Paper nea...

Page 31: ...l paper Use recommended thermal roll paper Dirty thermal head or print roller Clean the thermal head or print roller Low print density Increase the print density level Paper Jam Paper strike Open the...

Page 32: ...Thermal printer head over heat Reduce the density of printing Driving too fast Reduce the printer speed to the limit of thermal printer head Wrong paper feeding position Put the paper parallel with t...

Page 33: ...ad become scratched and or damaged in any way 7 1 Cleaning Head 1 Open the Printer Cover and then use the cleaning pen to clean the head in the direction from the center of the head to the edges 2 Aft...

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