TP808 User Manual
26
6 TROUBLESHOOTING
Your printer is very reliable, but occasionally problems may occur. This chapter provides information
on some common problems you may encounter and how to solve them. If you encounter problems
that you can not resolve, contact your dealer for assistance.
6.1 Printer Not Working
Problem Description
Probable Reason
Solution
LED not light, printer not working
Printer no power
Connecting the power supply
Printer not on
Turn on the printer
Circuit board broken
Contact with the dealer
6.2 LED Indicator and Beeper
Problem Description
Probable Reason
Solution
Paper LED always on
Paper near end
The roll paper is near end, the
printer can work normally
Error LED always on and beeper
alarms
Printer Cover open
Close the printer cover
Paper LED and Error LED always on
and beeper alarms
Paper end
Reload the roll paper
Error LED blinks and beeper alarms
Thermal print head
overheated
Turn the printer off and resume
when it cools
Overvoltage
Print with specified voltage
Low-voltage
Print with specified voltage
