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HPE Synergy 12Gb SAS Storage 

Maintenance and Service Guide 

 

Abstract 

This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware 

components and software.   

Part Number: 789812-001 

October 2016 

Edition: 1 

Summary of Contents for Synergy 12Gb SAS Storage

Page 1: ...intenance and Service Guide Abstract This guide describes identification and maintenance procedures diagnostic tools specifications and requirements for hardware components and software Part Number 78...

Page 2: ...panying such products and services Nothing herein should be construed as constituting an additional warranty Hewlett Packard Enterpriseshall not be liable for technical or editorial errors or omission...

Page 3: ...emoving and replacing the VRM module 23 Removing and replacing the Synergy 12Gb SAS Connection Module 25 Removing and replacing the P542D controller 26 Documentation and troubleshooting resources 27 H...

Page 4: ...Contents 4 12Gb SAS Connection Module specifications 35 Smart Array P542D Controller specifications 35 Acronyms and abbreviations 36 Documentation feedback 38 Index 39...

Page 5: ...e module enclosure spare part on page 5 2 I O adapter spare part on page 5 3 VRM module spare part on page 6 For more information see Removal and replacement procedures on page 17 Storage module enclo...

Page 6: ...r self repair on page 7 mandatory Description Spare part number Synergy 12Gb SAS Connection Module 758686 001 For more information see Removal and replacement procedures on page 17 P542D controller co...

Page 7: ...e specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to Hewlett Packard Enterprise In cases where it is required to return the defective part to H...

Page 8: ...ce CSR Hewlett Packard Enterprise supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Pour plus d informations sur le programme CSR d...

Page 9: ...ervizio per i soli componenti Hewlett Packard Enterprise fornir gratuitamente le parti di ricambio Per il servizio di garanzia per i soli componenti obbligatoria la formula CSR che prevede la riparazi...

Page 10: ...frecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico Hewlett Packard Enterprise o los proveedores o socios de servicio de Hewl...

Page 11: ...e Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt Hewlett Packard Enterprise dat onderdeel rechtstreeks naar u zodat u het defecte onder...

Page 12: ...que a Hewlett Packard Enterprise substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o p...

Page 13: ...frepair Servi o de garantia apenas para pe as A garantia limitada da Hewlett Packard Enterprise pode incluir um servi o de garantia apenas para pe as Segundo os termos do servi o de garantia apenas pa...

Page 14: ...Customer self repair 14...

Page 15: ...Customer self repair 15...

Page 16: ...Customer self repair 16...

Page 17: ...itive component or assembly Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions This symbol indicates the presence of haz...

Page 18: ...improper cooling that can lead to thermal damage CAUTION When performing non hot plug operations you must power down the storage module and or the system However it might be necessary to leave the st...

Page 19: ...ve drawer handle 9 Remove the D3940 Storage Module by pressing the storage module handle release latch and pulling the storage module out with the storage module handle 10 Place the D3940 storage modu...

Page 20: ...close the drive drawer handle 5 Access OneView and accept the D3940 Storage Module a From the OneView dashboard access the Drive Enclosure b Select the newly added drive enclosure c Go to Hardware and...

Page 21: ...If the Logical JBOD state is critical and the SAS Logical Interconnect is indicating an OK status power on the servers and the condition should clear on the Logical JBOD Removing and replacing drives...

Page 22: ...Removal and replacement procedures 22 4 Remove the drive To replace the drive slide the drive into the bay until it is fully seated and then close the latch handle to lock the drive in the bay...

Page 23: ...tch and pulling the drive drawer handle until the drawer is fully extended 2 Open the release lever 3 Remove the failed module from the frame interconnect bay To replace the component reverse the remo...

Page 24: ...Removal and replacement procedures 24 2 Remove the access cover 3 Remove the access lid...

Page 25: ...e 1 Create a backup of OneView 2 If one of the following are present power down all associated compute modules a Single fabric SAS topology is in use b SATA drives are present 3 Open the release lever...

Page 26: ...ns should clear after powering on the servers To replace the component reverse the removal procedure Removing and replacing the P542D controller 1 Power down the compute module 2 Remove the compute mo...

Page 27: ...ewlett Packard Enterprise Information Library http www hpe com info synergy docs describes resource features planning tasks configuration quick start tasks navigational tools for the graphical user in...

Page 28: ...shooting within HPE OneView The UI provides multiple views of HPE Synergy components including colored icons to indicate resource status and potential problem resolution in messages You can also use t...

Page 29: ...pecs HPE Synergy has system specifications as well as individual product and component specifications For complete specification information see the Synergy and individual Synergy product Quick Specs...

Page 30: ...rage Module The following components are located in the HPE Synergy D3940 Storage Module Front panel components Item Description 1 Storage module handle 2 Storage module handle release latch 3 Drive d...

Page 31: ...ware flash in progress Off No drives are being located 3 Health status Green Normal operation Flashing amber Degraded condition Flashing red Critical condition 4 Drive status in priority order Solid a...

Page 32: ...bering 40 hot pluggable small form factor drive bays o For proper air flow drives must be populated from back to front Per the drive numbering below begin populating bays 33 through 40 and continue to...

Page 33: ...g the drive causes one or more of the logical drives to fail Off Removing the drive does not cause a logical drive to fail 4 Drive status Solid green The drive is a member of one or more logical drive...

Page 34: ...0 ft is applicable No direct sunlight allowed Upper operating limit is 3 048 m 10 000 ft or 70 Kpa 10 1 psia Upper nonoperating limit is 9 144 m 30 000 ft or 30 3 KPa 4 4 psia 2 Storage maximum humidi...

Page 35: ...x8 PCIe Gen3 Maximum power required approximate 15 W Internal SAS connector life expectancy 250 connect disconnect cycles Backup power 96 W HPE Smart Storage Battery Drives Supported drive types 6 Gb...

Page 36: ...Customer Self Repair DAS direct attached storage ESD electrostatic discharge FBWC flash backed write cache HBA host bus adapter ICM interconnect module JBOD just a bunch of drives NVMe non volatile m...

Page 37: ...Acronyms and abbreviations 37 SATA serial ATA SFF small form factor SSD solid state device UID unit identification VRM voltage regulator module...

Page 38: ...ion send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hpe com When submitting your feedback include the document title part number edition and publication date loca...

Page 39: ...rprise Technical Support 7 I I O adapter 23 illustrated parts catalog 5 L LEDs 33 M maintenance 17 P part numbers 5 preparation procedures 18 R removal and replacement procedures 17 18 19 21 23 25 26...

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