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StoreEver LTO 3/4/5/6
Half-Height SAS Tape Drives

User Guide

Abstract

This guide is intended for users who install, operate, and maintain Hewlett Packard Enterprise LTO-3, LTO-4, LTO-5, and LTO-6
Ultrium half-height tape drives. This guide provides information about installing, using, and troubleshooting the tape drives.

Part Number: EH969-90973R
Published: June 2016
Edition: 7

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Summary of Contents for StoreEver LTO 3

Page 1: ...intended for users who install operate and maintain Hewlett Packard Enterprise LTO 3 LTO 4 LTO 5 and LTO 6 Ultrium half height tape drives This guide provides information about installing using and tr...

Page 2: ...ng Consistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard...

Page 3: ...nting screws 14 Other servers 14 Install drive 14 Connect SAS and power cords 15 Supplied SAS cable 15 Option 1 Connect to a new HBA all servers 16 Option 2 Connect cable to spare port on host SAS con...

Page 4: ...eatures available with Library Tape Tools 38 HPE SMART components 39 9 Troubleshooting 40 General Procedure 40 Understanding LED sequences 41 Encryption LED HPE LTO 6 and LTO 5 models only 43 Problems...

Page 5: ...on 4 Clean LED NOTE LTO 4 and earlier tape drives do not have an Encryption LED Which operating systems are supported LTO Ultrium drives can be connected to servers running under Windows Linux UNIX an...

Page 6: ...rted HBA running the recommended firmware version Be sure to check the details of the specific tape drive and server combination that you require For current information about supported HBAs see the D...

Page 7: ...ON With all tape drives before LTO 6 Ultrium 6250 and LTO 5 Ultrium 3000 never use a cable where power is supplied through the SAS connector because doing so may damage the drive Always use a spare po...

Page 8: ...ves feature HPE Linear Tape File System LTFS functionality LTFS makes tape self describing file based and easy to use and provides users with the ability to use standard file operations on tape media...

Page 9: ...m such as an HPE Integrity server check the Data Agile BURA Compatibility Matrix at http www hpe com storage buracompatibility for the latest information on the availability of backup application upgr...

Page 10: ...orts enterprise environments Hewlett Packard Enterprise Veritas EMC Yosemite and Computer Associates all provide suitable products Further details about these and other products that may be appropriat...

Page 11: ...r and connect the tape drive to a spare SAS port on the host SAS controller This cabling option is suitable for some HPE ProLiant servers only It is described as Option 2 Use the existing SAS controll...

Page 12: ...t include spares If this is the case with your system you will have to order these accessories from the server manufacturer before you can install the tape drive Remove server cover WARNING To avoid p...

Page 13: ...he filler panel from a spare 5 inch bay of your server as described in your server documentation With some servers you must also remove the half height device divider Attach mounting hardware some ser...

Page 14: ...L350 This screw pack contains 3mm screws which have a thicker head than the general mounting screws ProLiant ML370 Use the metal shims and screw pack labeled ProLiant ML370 This screw pack contains sh...

Page 15: ...o place Connect SAS and power cords There are three options for connecting the tape drive Each is described separately in this section Connect to a dedicated HBA recommended Connect to a spare port on...

Page 16: ...le 2 Mini SAS connector to server remove cover 1 SAS connector to tape drive 4 Mini SAS connector on second branch unused do not remove cover 3 NOTE The cable supplied with the tape drive is suitable...

Page 17: ...drive to the new HBA Figure 10 Cabling to a new HBA cable for LTO 5 and LTO 6 drives shown New SAS HBA 2 Remove plastic cover and connect SAS cable to new HBA 1 Power connector to server LTO 6 Ultriu...

Page 18: ...1 CAUTION Never use a cable where power is supplied through the SAS connector because doing so may damage the drive Always use a spare power cord from the internal power supply in the server This cau...

Page 19: ...Do NOT remove the plastic cover on the spare mini SAS connector 1 Remove the plastic cover from the mini SAS connector and connect the SAS cable supplied with the tape drive to the spare SAS port on...

Page 20: ...CAUTION Never use a cable where power is supplied through the SAS connector because using a powered cable may damage the drive Always use a spare power cord from the server s internal power supply Thi...

Page 21: ...e is connected to the second SAS port on the host controller which is the port that connects to the hard disk drive bays with the highest numbers Look at the front of the server and establish which SA...

Page 22: ...r on the tape drive LTO 6 Ultrium 6250 and LTO 5 Ultrium 3000 tape drives Connect a spare power cable from the server s internal power supply to the power connector on the SAS data cable Figure 18 Con...

Page 23: ...ker to the blanking plate of the disk bay to show that it is disconnected NOTE If you subsequently install a hard disk in this bay it will not work This does not mean that there is a fault with either...

Page 24: ...ition as shown in the following figure Figure 20 Securing drive mounting hardware used 1 Plastic rail 2 Server latch 2 Ensure that blanking plates are in place over empty bays and replace the cover on...

Page 25: ...st 1 5mm thick Figure 21 Securing drive no mounting hardware used 1 M3 screws supplied with tape drive 2 Ensure that blanking plates are in place over empty bays and replace the cover on the server Re...

Page 26: ...ase and install a recommended HBA and associated drivers before installing the tape drive For current information about supported cables and HBAs see the Data Agile BURA Compatibility Matrix at http w...

Page 27: ...tape drive 3 Power on off switch 1 SAS connector 2 Power connector Reboot the server Switch on the tape drive and power up the server The power on off switch is on the front panel Watch the boot scre...

Page 28: ...h for the required driver on the server If necessary download the driver from the support website http www hpe com support hpesc Installing drivers other operating systems Drivers are included with th...

Page 29: ...e LED 2 On Off switch external drives only 7 Ready LED 3 Encryption LED 8 Eject button 4 Clean LED Earlier generation LTO Ultrium tape drives Earlier versions of the LTO Ultrium tape drive do not have...

Page 30: ...es leading direction 1 Label area 4 Cartridge door 3 Ready light 2 Apply gentle pressure until the drive takes the cartridge and loads it See figure above 3 The Ready light 3 flashes green while the d...

Page 31: ...the beginning and eject the cartridge The rewind process may take up to 10 minutes The Ready light will flash to indicate that the unload process is still in progress Removing power from the drive To...

Page 32: ...lways use a data cartridge that matches the specification of your tape drive see table below A lower specification will have a lower transfer speed and may not support write activities a higher specif...

Page 33: ...rtridge but the user will be unable to erase or overwrite data on the cartridge Any attempt to modify a WORM cartridge to enable writing over existing data will result in the media becoming permanentl...

Page 34: ...ate a key for you or allow you to enter a key manually NOTE Encryption with keys that are generated directly from passwords or passphrases may be less secure than encryption using truly random keys Yo...

Page 35: ...ives can read and write encrypted LTO 4 Ultrium 1 6 TB media Hardware encryption is not supported on any earlier Ultrium media such as LTO 3 Ultrium 800 GB and LTO 2 Ultrium 400 GB Where can I get mor...

Page 36: ...ives as other cleaning cartridges will not load and run To clean the tape drive 1 Insert the Ultrium Universal Cleaning cartridge 2 The drive will carry out its cleaning cycle and eject the cartridge...

Page 37: ...um format cartridges because this will render them unusable Operating and storage environment To prevent condensation and for long life the cartridge should only be operated or stored as follows Opera...

Page 38: ...you have installed L TT you will be able to choose from the following features Device identification shows part number serial number and information about any cartridge loaded Firmware upgrade allows...

Page 39: ...e downloads from http www hpe com support hpesc HPE Storage Tape Drivers for Microsoft Windows This utility will automatically install the SCSI SAS Fibre Channel and USB drivers for Hewlett Packard En...

Page 40: ...ing system has not seen the tape drive Check that the drive has power the READY light should be illuminated If it is not check that the power cord is connected correctly to the tape drive If READY is...

Page 41: ...ecently Have any cables been disconnected and reconnected Has the environment changed unusually hot cold damp or dry Has there been dust or dirt near the drive Have reasonable precautions against stat...

Page 42: ...r on self test POST If the error condition reappears call for service Ready and Clean OFF Drive and Tape FLASH None This is normal The drive is ready for operation Ready is ON None The drive is carryi...

Page 43: ...download problem Drive Tape and Ready FLASH Power cycle or reset the drive The drive has a firmware error Upgrade the firmware If the condition persists call for service Drive and Ready ON with Tape a...

Page 44: ...to the drive robot in an attempt to prevent human interference during a backup job If this occurs the software that issued the PMR must be used to load and unload tapes 2 Shut down backup software an...

Page 45: ...ct a cartridge that is in the middle of a backup The tape may also become unreadable because an EOD End of Data mark may not be properly written 10 If the cartridge is still jammed the tape drive has...

Page 46: ...ve loaded the cartridge with the correct orientation see Inserting a cartridge page 30 4 Check for damage to your media and discard it if it is damaged 5 Use a new or known good piece of media and see...

Page 47: ...remove any screws that are holding the tape drive in place 4 Disconnect the drive s power and SAS cables Slide internal drives carefully out of the mounting bay 5 Put the drive into the packaging tha...

Page 48: ...mechanism for accessing software updates through the product interface Review your product documentation to identify the recommended software update method To download product updates go to either of...

Page 49: ...isk of personal injury or damage to equipment Extend leveling jacks to the floor Ensure that the full weight of the rack rests on the leveling jacks Install stabilizing feet on the rack In multiple ra...

Page 50: ...are mandatory Other questions are optional However the more you feel able to complete the better Hewlett Packard Enterprise can meet your needs Remote support Remote support is available with supporte...

Page 51: ...support ProLiantServers Warranties HPE Enterprise Servers www hpe com support EnterpriseServers Warranties HPE Storage Products www hpe com support Storage Warranties HPE Networking Products www hpe...

Page 52: ...nting from within each new decade with 2000 as the starting point for example 238 2 for 2002 and 38 for the week of September 9 In addition 2010 is indicated by 0 2011 by 1 2012 by 2 2013 by 3 and so...

Page 53: ...ting HBA recable SAS port 21 spare SAS port 19 connect to new HBA 16 connecting SAS cables internal drive 11 15 connectivity 6 operating systems 5 contacting Hewlett Packard Enterprise 48 customer sel...

Page 54: ...content declaration 52 related documentation 49 remote support 50 replacing tape drive 47 S SCSI guidelines 6 support Hewlett Packard Enterprise 48 supported models 5 T tape drive replacing 47 trouble...

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