
Accessing HP Advanced System Diagnostics
The process to access the diagnostics tool is the same regardless of the location from which it is run.
The user presses
ESC
, while the system boots. This brings up the BIOS menu, which include an option
to run diagnostics (
F2
). Once selected, the BIOS searches for a diagnostic signature. The diagnostic
tool runs from the first location where the file is found.
The system searches for the file in the follow sequence: USB device, hard drive (HDD), and BIOS.
If the system does not find the diagnostics on either a USB device or the hard drive, the system presents
a core set diagnostics (memory and HDD) that are located in the BIOS. The BIOS version is only
accessible if the USB or hard drive versions are not available.
User interface
The first screen to appear is the
Main Menu
, which includes:
●
The current version of the diagnostics
●
The URL at which you can find more documentation about the diagnostics
It also includes the following options:
●
System Information— Includes complete system, memory, and HDD
●
System Tests— Bundles of component tests to run in a sequence: Includes options for Quick and
Extensive tests
●
Component Tests— HDD, memory
●
Error Log— Results of current and previous diagnostic tests
●
Language— 34 languages are supported
●
Exit button— Closes Diagnostic application and reboots the system
●
Esc key—Stops a diagnostics test while it is running
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Chapter 4 Diagnostics and troubleshooting
Summary of Contents for Z220 CMT Series
Page 1: ...HP Z220 SFF Z220 CMT Z420 Z620 and Z820 Workstations Maintenance and Service Guide ...
Page 4: ...iv About this guide ...
Page 11: ...Index 185 xi ...
Page 12: ...xii ...