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Table 4-1

  Minor problems (continued)

Problem

Cause

Possible Solution

Workstation powered off
automatically and the Power
LED flashes red 2 times (once
every second), followed by a
2-second pause, and then two
simultaneous beeps sounded.

Processor thermal protection is
activated.

A fan might be blocked or not
turning.

OR

The processor heatsink is not
properly attached to
the processor.

1.

Verify that the computer air vents are not blocked.

2.

Open the access panel and press the computer power
button.

3.

Verify that the system fan is running.

4.

Verify that the processor heatsink fan spins. If the fan is
not spinning, verify that the heatsink fan cable is
plugged into the system board connector and that the
heatsink is properly seated.

5.

Replace the processor heatsink.

System does not power on,
and the LEDs on the front of
the computer are not flashing.

System cannot power on.

Press and hold the power button for less than four seconds.
If the hard drive LED turns green:

1.

To find a faulty device, remove all devices one at a
time:

a.

Disconnect AC power to the computer.

b.

Remove a device.

c.

Reconnect AC power and power on the
computer.

2.

Repeat this process until the faulty device is identified.
Remove the graphics card last. Replace the faulty
device.

3.

If no faulty device is found, replace the system board.

OR

1.

Press and hold the power button for 

less than

 four

seconds. If the hard drive LED does not illuminate:

a.

Verify that the computer is plugged into a
working AC outlet.

b.

Verify that the power button harness is connected
to the inline front panel I/O device assembly
connector.

2.

Verify that the power supply unit (PSU) cables are
connected to the system board.

3.

Verify power supply unit PSU functionality:

a.

Disconnect the AC power.

b.

HP Z820 Workstation only—Remove PSU. All
other workstations, unplug cables connected to
the system board.

c.

Reconnect AC power

●

If the PSU fan spins and the BIST LED
illuminates, the PSU is good; replace the
system board.

●

If the PSU fan does not spin or the LED does
not illuminate, replace the PSU.

126

Chapter 4   Diagnostics and troubleshooting

Summary of Contents for Z220 CMT Series

Page 1: ...HP Z220 SFF Z220 CMT Z420 Z620 and Z820 Workstations Maintenance and Service Guide ...

Page 2: ...is subject to change without notice The warranties for HP products are set forth in the express limited warranty statements accompanying such products Nothing herein should be construed as constituting an additional warranty This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without ...

Page 3: ...edia Library at http www hp com go sml Guide topics Hardware overview on page 1 System management on page 39 Component Replacement Information and Guidelines on page 77 Diagnostics and troubleshooting on page 115 Configuring password security and resetting CMOS on page 158 Linux technical notes on page 162 Configuring RAID devices on page 166 System board designators on page 178 NOTE View the HP Z...

Page 4: ...iv About this guide ...

Page 5: ...fications 14 HP Z420 Workstation components 15 HP Z420 Workstation front panel 16 HP Z420 Workstation rear panel 17 HP Z420 Workstation chassis components 18 HP Z420 Workstation system board components 19 HP Z420 Workstation system board architecture 20 HP Z420 Workstation specifications 21 HP Z620 Workstation components 23 HP Z620 Workstation front panel 23 HP Z620 Workstation rear panel 24 HP Z6...

Page 6: ...onfiguration and deployment 61 Installing a remote system 61 Copying a setup configuration to another computer 62 Updating and managing software 63 HP Client Management Solutions 63 Altiris Client Management Solutions 63 HP SoftPaq Download Manager 64 System Software Manager 64 ROM Flash 64 Remote ROM Flash 64 HPQFlash 64 FailSafe Boot Block 64 Recovering the computer from Boot Block Recovery mode...

Page 7: ...81 Battery 81 Cable management 82 CPU processor and CPU heatsink 83 Expansion slots 84 Card configuration restrictions for power supplies 84 Choosing an expansion card slot 84 HP Z220 SFF Workstation slot identification and description 85 HP Z220 SFF Workstation installation sequence recommendations 85 HP Z220 CMT Workstation slot identification and description 86 HP Z220 CMT Workstation installat...

Page 8: ... installation order 103 HP Z420 Workstation DIMM installation order 104 HP Z620 Workstation DIMM installation order 105 HP Z820 Workstation DIMM installation order 106 Power supply 107 Power supply specifications 107 Power consumption and heat dissipation 109 Resetting the power supply 109 System board 109 System cabling 110 HP Z220 SFF Workstation system cabling 110 HP Z220 CMT Workstation system...

Page 9: ...35 Downloading and accessing HP Vision Diagnostics 136 Accessing HP Vision Diagnostics on the computer 136 Creating and using a bootable USB key 137 Creating and using a bootable DVD 137 Using the HP Memory Test utility 137 User interface 138 Survey tab 139 Test tab 140 Status tab 141 History tab 141 Errors tab 142 Help tab 142 Saving and printing information in HP Vision Diagnostics 143 Self trou...

Page 10: ...ed hard drive maximum and storage controller options 166 Supported RAID configurations 167 Configuring Intel SATA RAID 168 Configuring system BIOS 169 Configuring RAID with the Intel utility 170 Configuring RAID on an LSI 2308 or LSI 9212 4i controller 171 RAID 0 configuration 171 RAID 1 configuration 172 RAID 1E 10 configuration 173 Configuring RAID on an LSI 9260 8i MegaRAID controller 174 RAID ...

Page 11: ...Index 185 xi ...

Page 12: ...xii ...

Page 13: ...R qualification on page 37 Ensuring proper ventilation on page 38 HP Z220 SFF Workstation components For complete and current information on supported accessories and components for the workstation see http partsurfer hp com Topics HP Z220 SFF Workstation front panel components on page 2 HP Z220 SFF Workstation rear panel components on page 3 HP Z220 SFF Workstation chassis components on page 4 HP...

Page 14: ...ion 1 Optical drive 5 Optional media card reader shown or optional second hard disk drive 2 Power button 6 Hard drive or optical drive activity light 3 USB 2 0 ports 4 black 7 Headphones connector 4 Microphone or headphones connector software selectable default mode is microphone 2 Chapter 1 Hardware overview ...

Page 15: ... green 5 USB 2 0 ports 2 back 11 Audio line in connector blue 6 USB 3 0 ports 4 blue NOTE The DP and VGA ports are not supported when the system is configured with Intel Xeon E3 12x0 v2 processors Also if a discrete graphics card is installed these ports are disabled by default NOTE Simultaneous usage of integrated Intel HD graphics and discrete graphics cards in order to drive more than two displ...

Page 16: ...omponents of a typical computer layout Drive configurations can vary Figure 1 3 Chassis components Table 1 3 Component descriptions 1 Access panel 8 Optional media reader or second hard disk drive 2 Memory module DIMM 9 Speaker 3 System board 10 CPU 4 Hard disk drive 11 Heatsink 5 Power supply 12 Airflow guide 6 Chassis 13 System fan 7 Optical drive 14 Front bezel 4 Chapter 1 Hardware overview ...

Page 17: ...ible 22 Front power button LED 4 Front USB 2 0 23 Main power 5 Internal USB 2 0 PCI PCIe 24 Power COMM 6 Keyboard mouse 15 PCIe2 x1 25 SATA power 7 Network rear USB 2 0 16 PCIe2 x16 4 Security 8 Parallel optional 17 PCIe3 x16 26 Chassis solenoid lock 9 Rear audio 18 PCI 32 33 27 Hood sense 10 Rear USB 3 0 NOTE For related expansion card slot information see Expansion slots on page 84 Service 11 Se...

Page 18: ...e NIC PHY LCI Intel HD Audio RJ45 Line Out Line In MIC HP 128 Mbit SPI 1 SIO12 Cabled 1 Cabled 1 Rear 1 Front Cabled 1 1 1 Internal Cabled 4 Rear 2 Rear 4 USB 3 0 2 Intel PCH Panther Point C216 MS KB PS2 PS2 FDI 1 Intel Socket LGA1155 SATA 3 0 2 TPM Last Modified on 1 11 12 DIMM DIMM 1 DDR3 1600 MHz ECC NonECC Rear 1 Front Cabled USB 2 0 Front Cabled 4 NOTE The PCIe designators indicate the mechan...

Page 19: ...y 8 GB DIMMs 1600 MHz 2 4 8 GB ECC unbuffered DIMM 1600 MHz 2 4 8 GB non ECC unbuffered DIMM Graphics cards Supports PCIe Gen3 PCIe3 bus speeds can support dual PCIe Gen2 graphics cards in mechanical PCIe x16 slots Multiple graphics cards provided their total power usage is within 45W Up to two displays with integrated Intel HD graphics depending on processor type Up to four 2D displays or two 3D ...

Page 20: ... partsurfer hp com Topics HP Z220 CMT Workstation front panel components on page 9 HP Z220 CMT Workstation rear panel components on page 10 HP Z220 SFF Workstation chassis components on page 4 HP Z220 SFF Workstation system board component on page 5 HP Z220 SFF Workstation system board architecture on page 6 8 Chapter 1 Hardware overview ...

Page 21: ...ble 1 5 Component descriptions 1 Optical drive 5 USB 3 0 ports 2 blue 2 Power button 6 Headphone connector 3 Hard drive activity light 7 Microphone connector 4 USB 2 0 ports 1 black 8 1394a FireWire connector optional and plugged unless configured HP Z220 CMT Workstation components 9 ...

Page 22: ...45 network connector 7 Microphone connector pink 15 Audio line in connector blue 8 Audio line out connector green NOTE The DP and DVI I ports are not supported when the system is configured with Intel Xeon E3 12x0 v2 processors Also if a discrete graphics card is installed these ports are disabled by default NOTE Simultaneous usage of integrated Intel HD graphics and discrete graphics cards in ord...

Page 23: ...an vary Figure 1 8 Chassis components Table 1 7 Workstation component descriptions Item Description Item Description 1 Power supply 8 Memory module DIMM 2 Side access panel 9 PCIe card 3 Rear system fan 10 PCI card 4 Optical drive 11 Speaker 5 CPU heatsink 12 Hard disk drive 6 CPU 13 Front bezel 7 System board 14 Chassis HP Z220 CMT Workstation components 11 ...

Page 24: ...udio PCI PCIe 29 Front power button LED 4 Front speaker 17 PCIe2 x8 4 30 Main power 5 Front USB 2 0 3 0 18 PCIe3 x16 Security 6 Internal USB 2 0 19 PCIe2 x1 31 Chassis solenoid lock 7 Internal USB 2 0 20 PCIe2 x16 4 32 Hood sense 8 Internal USB 2 0 21 PCIe2 x1 Service 9 Keyboard mouse 22 PCI 32 33 33 Clear CMOS button 10 Network rear USB 2 0 23 PCI 32 33 34 Crisis recovery jumper 11 Parallel optio...

Page 25: ...IO12 Cabled 1 x Cabled 1 x Rear 1 x Front Cabledx 2 x 1 x 2 x Internal Cabled 5 x Front Cabled 2 x Rear 4 x Rear 2 x USB 3 0 4 x Intel PCH Panther Point C216 MS KB PS2x PS2x FDI 1 x Intel Socket LGA1155 USB 3 0 SATA 3 0 2 x TPM DIMM DIMM DDR3 1600 MHz ECC NonECC PCIe 2 0 x4 w x16 Connector 1 x MIC Rear 1 1 x DVI I Rear 1 x Front Cabledx USB 2 0 Front Cabled 1 x NOTE The PCIe designators indicate t...

Page 26: ...B DIMMs 1600 MHz 2 4 8 GB ECC unbuffered DIMM 1600 MHz 2 4 8 GB non ECC unbuffered DIMM Graphics cards Supports PCIe Gen3 PCIe3 bus speeds can support dual PCIe Gen2 graphics cards in mechanical PCIe x16 slots Multiple graphics cards provided their total power usage is within 150W Up to two displays with integrated Intel HD graphics depending on processor type Up to four 2D displays or two 3D disp...

Page 27: ...er hp com Topics HP Z420 Workstation front panel on page 16 HP Z420 Workstation rear panel on page 17 HP Z420 Workstation chassis components on page 18 HP Z420 Workstation system board components on page 19 HP Z420 Workstation system board architecture on page 20 HP Z420 Workstation specifications on page 21 HP Z420 Workstation components 15 ...

Page 28: ...panel components Table 1 9 Component descriptions 1 Optical drive 5 USB 3 0 ports 2 blue 2 Power button 6 Headphone connector 3 Hard drive activity light 7 Microphone connector 4 USB 2 0 port black 8 IEEE 1394a connector 16 Chapter 1 Hardware overview ...

Page 29: ...clamp opening 10 Microphone connector pink 3 PS 2 mouse connector green 11 AMT enabled RJ 45 network connector orange 4 USB 2 0 ports 4 black 12 USB 3 0 ports 2 blue 5 Security slot 13 IEEE 1394a connector white 6 Padlock loop 14 PS 2 keyboard connector purple 7 Audio line in connector blue 15 Rear power button 8 Graphics card connector 16 Power cord connector HP Z420 Workstation components 17 ...

Page 30: ...t descriptions 1 Power supply 9 CPU 2 Side access panel 10 Memory module DIMM 3 Rear system fan 11 System board 4 Memory airflow guide 12 PCIe card 5 Hard disk drive 13 PCI card 6 Hard disk drive 14 Speaker 7 Optical drive 15 Front bezel 8 Heatsink 16 Chassis 18 Chapter 1 Hardware overview ...

Page 31: ... 4 Front USB 2 0 17 SCU 3Gb s 28 Rear fan 36 Clear CMOS button 5 Front USB 3 0 18 SAS optional Power 37 ME AMT flash override 6 Internal USB 2 0 PCI PCIe 29 Battery 38 Password jumper 7 Keyboard mouse 19 PCIe2 x4 1 30 Front power button LED 8 Network 20 PCIe3 x16 31 Main power 9 Rear 1394a 21 PCIe2 x8 4 32 CPU MEM power 10 Rear audio 22 PCIe3 x8 33 Rear power button LED 11 Rear USB 2 0 23 PCIe3 x1...

Page 32: ...d block diagram NOTE The PCIe designators indicate the mechanical connector size and number of electrical PCIe lanes routed to an expansion slot For example x16 8 means that the expansion slot is mechanically a x16 length connector with 8 PCIe lanes supported 20 Chapter 1 Hardware overview ...

Page 33: ...m memory 8 GB DIMMs 1600 MHz 2 4 8 GB ECC unbuffered DIMMs NOTE Do not mix any of the different types unbuffered registered and load reducing DIMMs of memory The system will not boot and will produce a memory error NOTE Distribute DIMMs across all memory channels for optimal performance Graphics cards Supports PCIe Gen3 PCIe3 bus speeds can support two PCIe Gen3 graphics cards in PCIe3 x16 slots U...

Page 34: ... 5 lb Maximum configuration 17 7 kg 39 4 lb Chassis dimensions Tower configuration Height 44 76 cm 17 62 in Width 17 78 cm 7 00 in Depth 44 50 cm 17 53 in Desktop configuration Height 17 78 cm 7 00 in Width 44 76 cm 17 62 in Depth 44 50 cm 17 53 in 22 Chapter 1 Hardware overview ...

Page 35: ...ents on page 25 HP Z620 Workstation system board components on page 26 HP Z620 Workstation system board architecture on page 27 HP Z620 Workstation specifications on page 28 HP Z620 Workstation front panel Figure 1 16 Front panel components Table 1 13 Component descriptions 1 Optical drive 5 USB 3 0 ports 2 blue 2 Power button 6 Headphone connector 3 Hard drive activity light 7 Microphone connecto...

Page 36: ...green 9 Microphone connector pink 3 USB 2 0 ports 4 black 10 USB 3 0 ports 2 blue 4 RJ 45 network connectors orange Bottom connector is AMT enabled 11 IEEE 1394a connector white 5 Audio line in connector blue 12 PS 2 keyboard connector purple 6 Graphics card connector 13 Rear power button 7 Security slot 14 Power supply Built In Self Test BIST LED 24 Chapter 1 Hardware overview ...

Page 37: ... module rear guide bracket 14 CPU 3 Memory fans 15 Second CPU module optional 4 Rear system fans 16 PCIe card 5 Power supply 17 PCI card 6 Speaker 18 Card guide and front fan 7 Side access panel key lock 19 Hard disk drive 8 Second CPU heatsink optional 20 Hard disk drive carrier 9 Second CPU optional 21 Optical drive 10 CPU heatsink 22 External bay filler 11 Memory module DIMM 23 Chassis 12 Syste...

Page 38: ...ont USB 3 0 16 PCIe3 x8 28 Main power 5 Internal USB 2 0 17 PCIe3 x 16 29 Rear power button LED 6 Keyboard mouse 18 PCI 32 33 SATA SAS optional 7 Network Cooling 30 AHCI 3Gb s 8 Rear 1394a 19 CPU0 memory fan 31 AHCI 6Gb s 9 Rear audio 20 CPU1 memory fan 32 Hard disk drive LED 10 Rear USB 2 0 21 Front fan 33 SCU 3Gb s 11 Rear USB 3 0 22 CPU0 memory fan 34 SAS optional 12 Serial optional 23 CPU1 mem...

Page 39: ...gram NOTE The PCIe designators indicate the mechanical connector size and number of electrical PCIe lanes routed to an expansion slot For example x16 8 means that the expansion slot is mechanically a x16 length connector with 8 PCIe lanes supported HP Z620 Workstation components 27 ...

Page 40: ...Ms 1600 MHz 2 4 GB ECC unbuffered DIMMs 1600 MHz 4 8 GB ECC registered DIMMs NOTE Do not mix any of the different types unbuffered registered and load reducing DIMMs of memory The system will not boot and will produce a memory error NOTE For maximum performance on workstations with two CPUs install the same number of DIMMs per CPU and install them in pairs of the same size NOTE Distribute DIMMs ac...

Page 41: ...uration 17 9 kg 39 4 lb Minimum configuration 15 5 kg 34 2 lb Maximum configuration 22 6 kg 49 9 lb Chassis dimensions Height 44 45 cm 17 50 in Width 17 15 cm 6 75 in Depth 46 48 cm 18 30 in HP Z620 Workstation components 29 ...

Page 42: ...el on page 30 HP Z820 Workstation rear panel on page 31 HP Z820 Workstation system board components on page 33 HP Z820 Workstation specifications on page 35 HP Z820 Workstation front panel Figure 1 21 Front panel components Table 1 17 Component descriptions 1 Optical drive 5 USB 3 0 ports 2 blue 2 Power button 6 Headphone connector 3 Hard drive activity light 7 Microphone connector 4 USB 2 0 port ...

Page 43: ...ack 3 Audio line in connector blue 11 Audio line out connector green 4 RJ 45 network connectors 2 orange Top connector is AMT enabled 12 Microphone connector pink 5 IEEE 1394a connector white 13 PS 2 keyboard connector purple 6 Security slot 14 Rear power button 7 Graphics card connector s 15 Power supply Built In Self Test BIST LED 8 Serial connector teal blue HP Z820 Workstation components 31 ...

Page 44: ...essor CPU liquid cooling unit optional upgrade to standard heatsink 5 Side access panel key lock 16 PCI Retainer 6 Rear system fans 17 PCIe card 7 Memory module DIMM 18 PCI card 8 Front bay filler optional 19 Hard disk drive carrier 9 Second processor CPU heatsink optional 20 Hard disk drive 10 Second processor CPU optional 21 Front system fan two fans with 1125W power supply 11 System board 22 Sp...

Page 45: ...PCIe3 x16 CPU0 36 Memory power 7 Rear audio 22 PCI 32 33 CPU0 37 Rear power button LED 8 Rear USB 2 0 Network Cooling Service 9 Rear USB 3 0 1394a 23 Auxiliary fan 1 front 38 Clear CMOS button 10 Serial 24 Auxiliary fan 2 rear 39 Crisis recovery jumper SAS SATA 25 CPU memory fans 40 ME AMT Flash override 11 AHCI 6Gb s 26 Front fan 1 top 41 Password jumper 12 Hard disk drive LED 27 Front fan 2 bott...

Page 46: ...agram NOTE The PCIe designators indicate the mechanical connector size and number of electrical PCIe lanes routed to an expansion slot For example x16 8 means that the expansion slot is mechanically a x16 length connector with 8 PCIe lanes supported 34 Chapter 1 Hardware overview ...

Page 47: ...ing ECC protected Eight direct attach memory channels four per CPU enable low latency access and fast data transfer for improved performance Configurations with one CPU have eight DIMM slots a second CPU adds eight more DIMM slots With one processor up to 256 GB system memory 32 GB DIMMs With second processor up to 512 GB system memory 32 GB DIMMs 1600 MHz 2 4 GB ECC unbuffered DIMM 1600 MHz 4 8 1...

Page 48: ...wo ports 6 0 GB s available for optional eSATA Four external USB 3 0 ports Five external and six internal USB 2 0 ports Weight Standard configuration 26 6 kg 58 7 lb Minimum configuration 24 0 kg 52 9 lb Maximum configuration 32 0 kg 70 5 lb Chassis dimensions Height 44 4 cm 17 5 in Width 20 3 cm 8 0 in Depth 52 5 cm 20 7 in 36 Chapter 1 Hardware overview ...

Page 49: ... 100g square 422 cm s 20g NOTE Values represent individual shock events and do not indicate repetitive shock events Vibration Operating Random 0 5g rms 5 300 Hz Non Operating random 2 0g rms 10 500 Hz NOTE Values do not indicate continuous vibration ENERGY STAR qualification HP computers marked with the ENERGY STAR logo are compliant with the applicable U S Environmental Protection Agency EPA ENER...

Page 50: ...isted in this document NOTE The ambient upper limit of 35 C 95 F is only good up to 1524 m 5000 ft elevation There is a 1 C 33 8 F per 304 8 m 1000 ft derating above 1524 m 5000 ft So at 3 048 m 10 000 ft the upper ambient air temperature limit is 30 C 86 F For cabinet installation ensure adequate cabinet ventilation and ensure that the ambient temperature within the cabinet does not exceed specif...

Page 51: ...with the power button One of the effects is that wake on LAN is disabled When disabled the computer powers down conventionally Enabling ERP compliance mode 1 Press F10 during startup 2 Using the arrow keys select the Power Hardware Power Management S5 Maximum Power Savings then select Enable 3 Press F10 to accept the change 4 Select File Save Change and Exit and then press Enter to accept the chan...

Page 52: ...Workstation series supports Intel Turbo Boost Technology This feature enables the CPU to run at a higher than normal rate When all CPU cores are not necessary for the workload inactive cores are turned off and power is diverted to the active cores to increase their performance Turbo Boost is enabled and disabled with the Computer Setup F10 Utility Go to http www hp com go quickspecs to determine i...

Page 53: ... for maximum performance NUMA is enabled if Memory Node Interleave is disabled in the system BIOS To do this press F10 during startup to enter the Computer Setup F10 Utility Select Advanced Chipset Memory Use the arrow keys to set Memory Node Interleave to Disable Press F10 to exit the menu then select File Save Changes and Exit NUMA is enabled when the system is restarted BIOS ROM The BIOS ROM is...

Page 54: ...ation date and time Set view change or verify the workstation configuration including settings for CPU graphics memory audio storage communications and input devices Modify the boot order of installed mass storage devices such as SATA optical disk drives and network drives Configure the boot priority of SATA hard drive controllers Enable or disable Network Server Mode which enables the workstation...

Page 55: ...ou can also press Ctrl Alt Delete before starting if you miss the opportunity to press F10 3 Select the language from the list and press the Enter key In the Computer Setup F10 Utility menu five headings are displayed File Storage Security Power and Advanced NOTE The option for selecting the language is available on first boot only 4 Use the left and right arrow keys to select the appropriate head...

Page 56: ...nt Engine Firmware Version ME Management Mode About Displays copyright information Set Time and Date Lets you set system time and date Use the keyboard Tab and arrow keys to make changes Flash System ROM Lets you upgrade the BIOS from a ROM image on optical media or USB Replicated Setup Provides these options Save to Removable Media Saves the computer configuration including CMOS to a USB storage ...

Page 57: ...he following options RAID AHCI both the RAID and AHCI OPROMs execute This emulation mode is the default and offers the best performance and most functionality IDE offers standard SATA support Some higher numbered SATA ports may not be available in this mode Removable Media Boot Enabled Disabled Enabling allows the workstation to boot from removable media such as a USB flash drive Max eSATA Speed C...

Page 58: ...default device This does not change the default boot device Security Setup Password Lets you set and enable a setup password for the administrator If you create a setup password you must use it to change computer setup options to flash the ROM and to make changes to certain Plug and Play settings under Windows Power On Password Let you set and enable the power on password Password Options This opt...

Page 59: ...s Internal USB Ports Slot Security Lets you disable any PCI or PCI Express slot Network Boot Lets you enable disable the ability to boot from the network using the F12 key or the boot order System IDs Provides these options Asset Tag A user editable 16 byte string identifying the computer Ownership Tag A user editable 80 byte string identifying ownership of the computer This tag appears on the scr...

Page 60: ...NOTE Embedded Security Device must be set to Device Available in the Device Security menu and you must create a Setup Password in order to configure the Embedded Security Device Reset to Factory Settings1 Do not reset Reset Restores factory defaults and erases all security keys CAUTION Choosing Reset to Factory Settings may result in significant data loss The embedded security device is a critical...

Page 61: ...n all boots Clear Memory No memory test count on cold boot Clears memory on all boots FullBoot Every x Days Memory count on first cold boot on or after the Xth day and no more memory counts until that boot occurs Clears memory on all boots POST Messages Enabled Disabled Press the ESC key for Startup Menu Enabled Disabled Option ROM Prompt Enabled Disabled Enabling this feature causes the computer ...

Page 62: ...s IRQ DMA I O Range for onboard system devices such as the serial port and parallel ports Operating system parameters generally override Onboard Devices settings Bus options Enable disable these options PCI SERR Generation Enabled Disabled Controls PCI SERR generation for ill behaved PCI add in cards that can generate SERR spuriously PCI VGA Palette Snooping Disabled Enabled Controls PCI VGA Palet...

Page 63: ...Network Controller required for AMT to function correctly Unconfigure AMT ME Disabled Enabled 2 Restores AMT ME defaults When you save and exit after enabling this option you will be prompted to complete the process upon restart A Setup Password even if one is set does not need to be entered to complete the process NOTE Information about Intel AMT can be found at www intel com Hide Un configure ME...

Page 64: ...M image on diskette CD or USB Replicated Setup Provides these options Save to Removable Storage Device Saves the workstation configuration including CMOS in the qsetup txt file This file can be saved to a USB device or other storage media Restore from Removable Storage Device Restores the workstation configuration from a USB device or other storage media Default Setup Provides these options Save C...

Page 65: ...d by the BIOS If the selected translation mode is not compatible with the translation mode that was active when the drive was partitioned and formatted the data on the disk is inaccessible Storage Options Provides these options Removable Media Boot Enables and disables the ability to start the workstation from removable media SATA Mode Sets the SATA emulation mode with the following options RAID A...

Page 66: ... and press Enter The workstation then starts from the selected nondefault device for this one time DPS Self text Select a drive Lets you execute self tests on SATA hard drives capable of performing Drive Protection System DPS self tests NOTE This selection appears only when the system has one or more drives capable of performing the DPS self tests Security Setup Password Enables you to set and ena...

Page 67: ...nternal USB Ports 1 6 Slot Security Lets you enable or disable any PCI or PCI Express slot Network Boot Enables or disables the ability to boot to the network using the F12 key or the boot order System IDs Provides these options Asset Tag A 16 byte string identifying the workstation Ownership Tag An 80 byte string identifying ownership of the workstation This tag appears on the screen during POST ...

Page 68: ...nabled Embedded Security Device This option becomes available if Embedded Device is set to Available under Device Security NOTE Embedded Security Device must be set to Device Available in the Device Security menu and you must create a Setup Password in order to configure the Embedded Security Device Embedded Security Device Hidden or Available turns the Trusted Platform Mechanism TPM on and off De...

Page 69: ...urity Lets you assign or modify a master password or user password for hard drives When enabled this feature prompts the user to provide one of the DriveLock passwords during POST If the user does not successfully enter one of the passwords the hard drive remains inaccessible until one of the passwords is successfully entered during a subsequent cold boot sequence NOTE This selection appears only ...

Page 70: ...enter the Computer Setup F10 Utility Remote Wakeup Boot Source Enables you to set the remote wakeup boot source as Local Hard Drive Remote Server Bypass F1 Prompt on Configuration Changes BIOS Power On Enables you to disable or specify a weekday and time for BIOS power on Onboard Devices Enables you to set resources IRQ DMA I O Rate for or disable onboard system devices such as serial port and dis...

Page 71: ...Slot Settings Enable disable the PCIe and PCI slots 1 7 AMT Configuration Lets you set the following AMT Intel Active Management Technology configuration options AMT Enabled Disabled Allows for remote discovery repair and protection of networked workstations Enabling the AMT function also enables the Network Controller required for AMT to function correctly Unconfigure AMT ME Disabled Enabled 2 Re...

Page 72: ... and managing software on page 63 HP Client Management Solutions on page 63 Altiris Client Management Solutions on page 63 HP SoftPaq Download Manager on page 64 System Software Manager on page 64 ROM Flash on page 64 FailSafe Boot Block on page 64 Workstation security on page 65 Fault notification and recovery on page 75 Programmable power button on page 76 NOTE Support for specific features desc...

Page 73: ... specific features described in this guide can vary by model and software version The best deployment method depends on the information technology environment and processes Installing a remote system Remote system installation enables starting and setting up the computer using software and configuration information on a network server This feature is usually used for system setup and configuration...

Page 74: ...nd hold F10 again to access the utility If you are using a PS 2 keyboard you might see a keyboard error message Disregard it 3 Select File Replicated Setup Save to Removable Storage Device Follow the instructions on the screen to create the configuration file cpqsetup txt and write it to a USB storage device 4 Power off the computer you are configuring and insert the removeable USB media device co...

Page 75: ... reporting of business critical details such as thermal warnings and memory alerts Remote updating of system software such as device drivers and ROM BIOS Remote changing of boot order Configuration of system BIOS settings Altiris Client Management Solutions Altiris and HP have partnered to provide comprehensive tightly integrated systems management solutions to reduce the cost of owning HP client ...

Page 76: ...OS settings This function is important to ensure the operating integrity of the computer To upgrade the BIOS download the latest SoftPaq images from http www hp com support workstation_swdrivers Remote ROM Flash Remote ROM Flash allows system administrators to safely upgrade the ROM on remote HP computers from a centralized network management console resulting in a consistent deployment of and gre...

Page 77: ...1 Remove any media such as USB keys or disks in the optical disk drives 2 Insert a BIOS image CD into the DVD drive You can also use USB media such as an HP DriveKey 3 Power off then power on the computer If no BIOS image CD or USB media is found you are prompted to insert one and restart the computer If a setup password has been established the Caps Lock light illuminates and you are prompted for...

Page 78: ...plications to deliver proactive notification of tampering with a computer s internal components ProtectTools the Smart Cover Sensor and the side access panel solenoid lock Hood Lock are available as options on select systems You can manage security settings Locally with the Computer Setup F10 Utility Remotely with HP CMS or HP System Software Manager SSM which enable the secure consistent deployme...

Page 79: ...ed on it is inconsequential when compared to the damage that could result from unauthorized access to its contents To balance this level of security with the need to address the issue of a forgotten password the HP implementation of DriveLock employs a two password security scheme One password is intended to be set and used by a system administrator while the other is typically set and used by the...

Page 80: ... can be restricted through the setup password By specifying a setup password and not giving it to users system administrators can restrict users from enabling DriveLock Using DriveLock When hard disk drives that support the ATA security command set are detected DriveLock appears under the Security menu in the Computer Setup F10 menu You are presented with options to set the master password and to ...

Page 81: ...mputer starts you are prompted to enter the DriveLock password for each DriveLock capable drive for which you have set a password You have two attempts to enter the password correctly If the password is not entered correctly the computer attempts to start anyway However the boot process most likely fails because data from a locked drive cannot be accessed In a single drive computer if the drive ha...

Page 82: ...assword using Computer Setup F10 Utility Establishing a setup password through the Computer Setup F10 Utility prevents reconfiguration of the computer through the use of the Computer Setup F10 Utility until the password is entered To establish a setup password using the Computer Setup F10 menu 1 Power on or restart the computer 2 As soon as the computer is powered on press and hold F10 until you e...

Page 83: ...eyboard and mouse are locked until you enter the password The keyboard LEDs rotate constantly when the computer is in locked mode To establish a power on password through the Computer F10 menu 1 Power on or restart the computer 2 As soon as the computer is powered on press and hold F10 until you enter the Computer Setup F10 Utility Press Enter to bypass the title screen if necessary If you do not ...

Page 84: ...n or setup password 1 Restart the computer 2 To change the power on password go to step 4 3 To change the setup password as soon as the computer is powered on press and hold F10 until you enter the Computer Setup F10 Utility Press Enter to bypass the title screen if necessary If you do not press F10 at the appropriate time you must restart the computer and then press and hold the F10 key again to ...

Page 85: ...lowed by a slash or alternative delimiter character current password For information about the alternative delimiter characters see the following section 4 Press Enter National keyboard delimiter characters Each keyboard meets country specific requirements The syntax and keys you use for changing or deleting passwords depend on the keyboard included with the computer Table 2 4 National keyboard de...

Page 86: ...s panel has been removed Level 2 Setup Password When the computer restarts a message indicates that the computer has been opened or the access panel has been removed You must enter the setup password to continue Smart Cover Sensor settings can be changed using the Computer Setup F10 Utility Setting the protection level To set the Smart Cover Sensor protection level 1 Power on or restart the comput...

Page 87: ...ce to the network management application With HP CMS you can also remotely schedule diagnostics to run on managed PCs and create a summary report of failed tests Drive Protection System The Drive Protection System DPS is a diagnostic tool built into hard disk drives and is installed in select HP computers The DPS helps diagnose problems that might result in unwarranted hard disk drive replacement ...

Page 88: ... configuration 1 Select Start and then select Control Panel System and Security Power Options 2 In Power Options Properties select Choose What the Power Button Does 3 Select the desired options If you choose sleep or hibernate you can press the power button to go to standby then press it again to enter full power state To completely power down the workstation select Start Shut Down NOTE If the com...

Page 89: ... step by step procedures IMPORTANT Removal and replacement procedures are now available in videos on the HP website Go to the HP Customer Self Repair Services Media Library at http www hp com go sml This chapter includes these topics Topics Warnings and cautions on page 78 Service considerations on page 79 Product recycling on page 81 Component replacement guidelines on page 81 77 ...

Page 90: ...d provides important electrical and mechanical safety information This guide is located at http www hp com ergo WARNING Do not use the front bezel as a handle or lifting point when lifting or moving the computer Lifting the computer from the front bezel or lifting it incorrectly could cause the computer to fall causing possible injury to you and damage to the computer To properly and safely lift t...

Page 91: ...V 20 000V 11 000V 26 500V 21 000V Preventing ESD equipment damage Many electronic components are sensitive to ESD Circuitry design and structure determine the degree of sensitivity The following packaging and grounding precautions are necessary to prevent damage to electric components and accessories Transport products in static safe containers such as tubes bags or boxes to avoid hand contact Pro...

Page 92: ...ssipative mats foot straps or air ionizers to give added protection Handle electrostatic sensitive components parts and assemblies by the case or PCB laminate Handle them only in static free work areas Disconnect power and input signals before inserting and removing connectors or test equipment Use fixtures made of static safe materials when fixtures must directly contact dissipative surfaces Keep...

Page 93: ...ge 81 Cable management on page 82 CPU processor and CPU heatsink on page 83 Expansion slots on page 84 Hard disk drives and optical disc drives on page 94 Memory on page 101 Power supply specifications on page 107 System board on page 109 Battery The battery that comes with the computer provides power to the real time clock and has a minimum lifetime of about three years Observe the following warn...

Page 94: ... power supply and drive cage to prevent them from being cut or crimped when the component is lowered into its normal position In all cases avoid bending or twisting the cables Do not bend any cable sharply A sharp bend can break the internal wires Never bend a SATA data cable tighter than a 30 mm 1 18 in radius Never crease a SATA data cable Do not rely on components like the drive cage power supp...

Page 95: ...then move on to the next Instead tighten all screws a little at a time ensuring that the CPU remains level CAUTION Observe the following cautions when removing or replacing the CPU If you are installing a second CPU it must be of the same type as the first CPU Internal components might be powered even when the computer is off To prevent damage disconnect the computer power cord before you remove o...

Page 96: ... certified as After Market Options are supported Install a second graphics card in the other PCIe x16 slot Install a card in a slot that most closely matches its interface technology Install a PCIe Gen1 x16 or a PCIe Gen1 x8 card in the PCIe Gen2 x16 slot Install a PCIe Gen1 x4 card in the PCIe Gen1 x4 slot Install a PCIe Gen1 x1 card in the PCIe Gen1 x1 slot Install a PCI card in the PCI slot Whe...

Page 97: ...PCIe lanes routed to an expansion slot For example x16 8 means that the expansion slot is mechanically a x16 length connector with 8 PCIe lanes supported HP Z220 SFF Workstation installation sequence recommendations Table 3 2 Slot Installation sequence Load order Card description Slot 1 Slot 2 Slot 3 Slot 4 1 PCIe graphic card Only 2 Second PCIe graphic card Only 3 PCIe audio card 1st 2nd 4 PCIe N...

Page 98: ... 6 PCI 32 33 PCI PCI 7 PCI 32 33 PCI PCI NOTE The PCIe designators indicate the mechanical connector size and number of electrical PCIe lanes routed to an expansion slot For example x16 8 means that the expansion slot is mechanically a x16 length connector with 8 PCIe lanes supported Slot two is the primary graphics slot slot four is the secondary graphics slot Slots one two and four use open ende...

Page 99: ... Slot 7 1 PCIe graphic card Only 2 Second PCIe graphic card Only 3 PCIe NIC card 1st 3rd 2nd 4 PCIe 1394 card 1st 3rd 2nd 5 PCIe USB3 0 card 1st 2nd 6 PCIe audio card 1st 2nd 3rd 7 eSATA bulkhead kit 3rd 2nd 1st 8 Parallel port kit Only 9 Second serial port kit 2nd 1st NOTE Slot sequenced from the rear I O aperture to the board edge Component replacement guidelines 87 ...

Page 100: ...6 6 PCI 32 33 PCI PCI NOTE The PCIe designators indicate the mechanical connector size and number of electrical PCIe lanes routed to an expansion slot For example x16 8 means that the expansion slot is mechanically a x16 length connector with 8 PCIe lanes supported Slot two is the primary graphics slot slot five is the secondary graphics slot Slots one three and four use open ended PCIe connectors...

Page 101: ...Second PCIe graphic card or Tesla C2075 Only 3 Third PCIe graphic card Only 4 Fourth PCIe graphic card Only 5 SAS card 2nd 1st 3rd 6 PCIe 1394b card 1st 2nd 7 PCIe audio card 1st 2nd 3rd 4th 8 PCIe NIC card LAN 1st 2nd 3rd 4th 9 e SATA bulkhead kit 2nd 3rd 1st 10 Second serial port kit 2nd 3rd 1st NOTE Slot sequenced from the rear I O aperture to the board edge Component replacement guidelines 89 ...

Page 102: ...e lanes routed to an expansion slot For example x16 8 means that the expansion slot is mechanically a x16 length connector with 8 PCIe lanes supported NOTE Slots two four and five are PCIe GEN3 slots Slot two is the primary graphics slot slot five is the secondary graphics slot Slots three and four use open ended PCIe connectors so a PCIe x16 card can be inserted This allows the workstation to sup...

Page 103: ...Second PCIe graphic card or High Performance GPU Compute card Only 4 PCIe 1394b card Only 5 Third PCIe Graphics card Only 6 Fourth PCIe Graphics card Only 7 Controller card 1st 2nd 3rd 8 PCIe audio card 4th 1st 2nd 3rd 9 PCIe Network LAN card 4th 1st 2nd 3rd 10 eSATA bulkhead kit 4th 1st 2nd 3rd 11 Serial port bulkhead 3rd 2nd 1st NOTE Slot sequenced from the rear I O aperture to the board edge Co...

Page 104: ... x16 length connector with 8 PCIe lanes supported NOTE Slots one and five use open ended PCIe connectors so a PCIe x16 card can inserted This allows the workstation to support more PCIe x16 expansion cards A x16 card typically trains and runs at the maximum lane width available by the expansion slot The card runs at the reduced lane width with a corresponding performance decrease NOTE A eighth slo...

Page 105: ...th 4th 3rd 1st 2 9 Controller card with battery PCIe x8 2nd 5th 4th 3rd 1st 2 10 PCIe 1394 card PCIe x1 Only 11 PCIe audio card PCIe x1 1st 4th 5th 2nd 3rd 12 PCIe Network LAN PCIe x1 1st 4th 5th 2nd 3rd 13 Mini SAS 4x bulkhead kit N A 1st 2nd 14 eSATA bulkhead kit N A 1st 2nd Slots 3 and 4 require second CPU 1 If a second graphics card is used with a High Performance GPU Compute card place the Hi...

Page 106: ... excessive force when inserting a drive Avoid exposing a hard drive to liquids temperature extremes or products that have magnetic fields such as monitors or speakers If you must mail a drive use a bubble pack mailer or other protective packaging and label the package Fragile Handle With Care Removal and replacement tips To verify the type size and capacity of the storage devices installed in the ...

Page 107: ... x1 ODD x1 1st HDD 1st ODD e SATA HDD x2 ODD x1 1st HDD 2nd HDD 1st ODD e SATA HP Z220 CMT Workstations SATA cable connection guidelines Table 3 11 SATA cable connection guidelines Configuration PCA SATA connector SATA 0 SATA 1 SATA 2 SATA 3 SATA 4 SATA 5 HDD x1 ODD x1 1st HDD 1st ODD e SATA HDD x1 ODD x2 1st HDD 1st ODD 2nd ODD e SATA HDD x2 ODD x1 1st HDD 2nd HDD 1st ODD e SATA HDD x2 ODD x2 1st...

Page 108: ...ion scenarios 1 2 3 4 SATA 0 SATA HDD 1 SATA HDD 1 SATA HDD 1 SATA HDD 1 SATA 1 SATA HDD 2 SATA HDD 2 SATA HDD 2 SATA HDD 2 SATA 2 ODD 1 ODD 1 ODD 1 ODD 1 SATA 3 ODD 2 SATA HDD 3 SATA HDD 3 SATA HDD 3 SATA 4 eSATA top ODD 2 SATA HDD 4 eSATA top SATA 5 eSATA bottom ODD 2 eSATA bottom SCU 0 SCU 1 SCU 2 SCU 3 eSATA external SATA 2 ports per cable assembly HDD hard disk drive ODD optical disc drive NO...

Page 109: ...rd SB connector Drive installation scenarios 1 2 3 RC J8 SAS HDD 1 SAS HDD 1 B SATA HDD 1 B RC J7 SAS HDD 2 SATA HDD 2 D SAS HDD 2 D RC J6 SAS HDD 3 SATA HDD 3 D SAS HDD 3 D RC J5 SAS HDD 4 SATA HDD 4 D SAS HDD 4 D SB SATA 0 SB SATA 1 SB SATA 2 ODD 1 ODD 1 ODD 1 SB SATA 3 ODD 2 ODD 2 ODD 2 SB SATA 4 eSATA top eSATA top eSATA top SB SATA 5 eSATA bottom eSATA bottom eSATA bottom SB SCU 0 SB SCU 1 SB...

Page 110: ... HDD 1 SATA HDD 1 SATA 1 SATA HDD 2 SATA HDD 2 SATA HDD 2 SATA 2 ODD 1 ODD 1 ODD 1 SATA 3 SATA HDD 3 SATA HDD 3 SATA HDD 3 SATA 4 SATA HDD 4 ODD 2 eSATA top SATA 5 eSATA bottom SCU 0 SCU 1 SCU 2 SCU 3 eSATA external SATA 2 ports per cable assembly HDD hard disk drive ODD optical disc drive NOTE If there are fewer than three hard drives in the configuration the cables from HDD bays 1 and 2 are pre ...

Page 111: ...S HDD 1 B SATA HDD 1 B RC J7 SAS HDD 2 SATA HDD 2 D SAS HDD 2 D RC J6 SAS HDD 3 SATA HDD 3 D SAS HDD 3 D RC J5 SAS HDD 4 SATA HDD 4 D SAS HDD 4 D SB SATA 0 SB SATA 1 SB SATA 2 ODD 1 ODD 1 ODD 1 SB SATA 3 ODD 2 ODD 2 ODD 2 SB SATA 4 eSATA top eSATA top eSATA top SB SATA 5 eSATA bottom eSATA bottom eSATA bottom SB SCU 0 SB SCU 1 SB SCU 2 SB SCU 3 eSATA external SATA 2 ports per cable assembly HDD ha...

Page 112: ... 3 HDD 4 HDD 4 eSAS 2 HDD 4 SAS 4 HDD 5 eSAS 1 eSAS 1 HDD 5 SAS 5 HDD 6 eSAS 1 eSAS 1 HDD 6 SAS 6 eSAS 1 eSAS 1 ODD 1 ODD 1 SAS 7 eSAS 1 eSAS 1 ODD 2 ODD 2 SATA 0 ODD 1 ODD 1 ODD 1 eSATA eSATA ODD 1 SATA 1 ODD 2 ODD 2 ODD 2 eSATA eSATA ODD 2 SCU 0 HDD 1 HDD 1 HDD 1 SCU 1 HDD2 HDD 2 HDD 2 SCU 2 HDD3 HDD 3 HDD 3 SCU 3 HDD4 HDD 4 HDD 4 eSAS 1 eSAS 2 external SAS HP external SAS back panel or PCI brac...

Page 113: ... Eight DIMM slots Unbuffered ECC DIMMS only Maximum capacity 64 GB HP Z620 Eight DIMM slots single CPU or 12 DIMM slots dual CPU Unbuffered or registered ECC DIMMS Maximum capacity 64 GB single CPU 96 GB dual CPU In dual processor configurations the workstation can be configured for NUMA or non NUMA modes HP Z820 16 DIMM slots Both Unbuffered ECC and Registered DIMMs Maximum capacity 512 GB In dua...

Page 114: ...ps only DIMMs that are electrically and thermally compatible with this workstation Because third party DIMMs might not be electrically or thermally compatible they are not supported by HP Install only HP approved DDR3 DIMMs See http www hp com go quickspecs to find DIMMs that are compatible with the workstation Do not intermix DIMMs of different technologies ECC Unbuffered DIMMs UDIMMs Registered ...

Page 115: ... largest in DIMM 1 smallest in last loaded DIMM Figure 3 6 DIMM installation order HP Z220 CMT Workstation DIMM installation order Install DIMMs in this order NOTE If you install DIMMs of different sizes load them in order of size starting with largest and finishing with the smallest largest in DIMM 1 smallest in last loaded DIMM Figure 3 7 DIMM installation order Component replacement guidelines ...

Page 116: ...r NOTE If you install DIMMs of different sizes load them in order of size starting with largest and finishing with the smallest largest in DIMM 1 smallest in last loaded DIMM Figure 3 8 DIMM installation order 104 Chapter 3 Component Replacement Information and Guidelines ...

Page 117: ... DIMMs of different sizes load them in order of size starting with largest and finishing with the smallest largest in DIMM 1 smallest in last loaded DIMM Figure 3 9 Single processor DIMM installation order Figure 3 10 Dual processor DIMM installation order Component replacement guidelines 105 ...

Page 118: ...erent sizes load them in order of size starting with largest and finishing with the smallest largest in DIMM 1 smallest in last loaded DIMM Figure 3 11 Single processor DIMM installation order Figure 3 12 Dual processor DIMM installation order 106 Chapter 3 Component Replacement Information and Guidelines ...

Page 119: ...t 400W 90 efficient 600W 90 efficient 800W 90 efficient 850W 88 efficient 1125W 90 efficient Operating voltage range 90 264 VAC 90 269 VAC 90 269 VAC 90 269 VAC 90 269 VAC 90 269 VAC Rated voltage range 100 240 VAC 100 240 VAC 100 240 VAC 100 240 VAC 100 127 VAC 200 240 VAC 100 VAC 115 VAC 200 240 VAC Rated line frequency 50 60 Hz 50 60 Hz 50 60 Hz 50 60 Hz 50 60 Hz 50 60 Hz Operating line frequen...

Page 120: ...2mm x 25mm One fan 92mm x 25mm Two fans 80mm x 25mm Two fans 80mm x 25mm Built in Self Test LED No Yes Yes Yes Yes Yes Power Consumption in sleep mode as defined by ENERGY STAR 3W 4W 6W 15W 15W 35W 80 PLUS certification Gold Gold Gold Gold Silver Gold The 1125W power supply can also supply 1275W of output power when the input voltage is greater than 105V If the input voltage is less than 105V but ...

Page 121: ...onnected To reset the power supply 1 Disconnect the power cord from the workstation 2 Determine what caused the overload and fix the problem For troubleshooting information see Diagnostics and troubleshooting on page 115 3 Reconnect the power cord and restart the workstation When you power off the workstation through the operating system power consumption falls below what is considered low power c...

Page 122: ...ower cable First ODD D6 Speaker PCA P6 White Cooler fan cable PCA P9 Brown Front audio cable PCA P23 Blue LED Power button cable PCA P5 Black Front USB 2 0 cable 1 PCA P24 Yellow Front USB 2 0 cable 2 PCA P25 Green Serial cable PCA P52 Chassis solenoid lock PCA P124 SATA cable First HDD P60 Blue SATA cable Second HDD P61 Blue SATA cable First ODD P62 Black SATA power cable First HDD D4 SATA power ...

Page 123: ...Other drive Bay 3 P14 White PSU cable First graphics card P6 Black Speaker PCA P6 White Cooler fan cable PCA P71 White System fan cable PCA P8 Brown Front fan cable optional PCA P9 Brown Front audio cable PCA P28 Black Front LED Power button cable PCA P5 Black Front USB 2 0 3 0 cable PCA P24 Black Serial cable optional PCA P52 Black Parallel cable optional PCA P126 Black Hood sense PCA P125 White ...

Page 124: ... card G2 Speaker PCA P6 SPKR white Cooler fan cable PCA P8 CPU0 FAN white System fan cable PCA P95 REAR FAN white Memory fan cable PCAx P92 MEM FAN white Front audio cable PCA P28 FRONT AUD black Front 1394 cable PCA J12 1394 White LED Power button cable PCA P5 PB LED black Front USB 3 0 cable PCA P29 USB 3 0 blue Front USB 2 0 cable PCA P27 FRONT USB 2 0 yellow Media card reader PCA P24 USB2 blue...

Page 125: ...cable PCA P11 REAR FANS white MB memory fan cable PCA P91 MEM FAN black blind mate Front fan cable PCA P9 FRNTFAN white Front audio cable PCA P28 FRONT AUDIO black Front USB3 0 cable PCA P29 FRNT USB3 blue Front USB2 0 cable PCA P27 FRNT USB2 yellow Front UI cable PCA P5 PB LED black Front 1394 cable PCA J12 1394 white Media card reader PCA P24 I USB2 0 blue SAS card LED cable PCA P127 black eSATA...

Page 126: ...cal drive hard drive D2 SATA power PSU cable C1 Optical drive hard drive D3 SATA power PSU cable C1 Optical drive D4 IDE power PSU cable C1 Optical drive D5 IDE power Front fan cable top PCA P94 FRONT FAN 1 white Front fan cable bottom PCA P93 FRONT FAN 2 white Rear fan cable PCA P8 REAR FAN white Front audio cable PCA P28 FRONT AUD black Front 1394 cable PCA J13 FRONT 1394 white Front UI cable ca...

Page 127: ...s on page 117 Locating warranty information on page 118 Diagnosis guidelines on page 118 Troubleshooting checklist on page 120 HP troubleshooting resources and tools on page 121 HP troubleshooting resources and tools on page 121 Self troubleshooting with HP Vision Diagnostics on page 135 Self troubleshooting with HP Advanced System Diagnostics UEFI on page 144 Diagnostic codes and errors on page 1...

Page 128: ...he applications you were using when you encountered the problem NOTE When calling in for service or support you might be asked for the product number example PS988AV of the computer If the computer has a product number it is generally located next to the 10 or 12 digit serial number of the computer NOTE On most models the serial number and product number labels can be found on the top or side pane...

Page 129: ... when you contact support The Certificate of Authentication COA is used only for systems preinstalled with Windows A service label shows the build ID and Feature Byte strings which are needed for system board replacement In general tower and desktop configuration these labels can be found in the top rear or bottom of the chassis your workstation might look different Figure 4 1 Tower and desktop la...

Page 130: ...er action Diagnosis at startup Verify that the computer and monitor are plugged into a working electrical outlet Remove all CDs or USB drive keys from your system before turning it on Verify that the computer is turned on and the blue power light is blue normal operation and not red error state If you have installed an operating system other than the factory installed operating system check to be ...

Page 131: ...r after installing a non plug and play expansion board or other option Be sure that all required device drivers have been installed For example if you have connected a printer you must install a printer driver If you are working on a network plug another computer with a different cable into the network connection There might be a problem with the network plug or cable If you recently added new har...

Page 132: ...l outlet and powered on and the power light is illuminated The monitor brightness and contrast are properly adjusted The keyboard is operating correctly press and hold any key and listen for a beep All cables are properly connected All necessary device drivers are installed All external media such as optical disks or USB drive keys are removed before startup The latest version of BIOS drivers and ...

Page 133: ...resources include web based troubleshooting tools technical knowledge databases driver and patch downloads online communities and product change notification services The following websites are also available to you http www hp com Provides useful product information http www hp com support workstation_manuals Provides the latest online documentation http www hp com go workstationsupport Provides ...

Page 134: ... take up to 30 seconds depending on the computer configuration When you submit a support ticket you receive a confirmation message containing your case ID the support hours for your location and the estimated time of response For more information about HP Instant Support and Active Chat and how to use them go to http instantsupport hp com NOTE This feature is not available on Linux Customer Adviso...

Page 135: ... diagnose the problem Refer to the Diagnostic lights and audible beep codes section of this document for information on interpreting diagnostic lights and audible codes Press and hold any key If the system beeps then your keyboard is operating correctly Check all cables for loose or incorrect connections Wake the workstation by pressing any key on the keyboard or the power button If the system rem...

Page 136: ...puter is blank open the computer and make sure the graphics card is properly installed Upgrade the BIOS A new release of the BIOS might have been released that supports new features or fixes your problem Customer self repair Under the Customer Self Repair program you can order a replacement part and install the part without onsite HP technical assistance Customer self repair may be required for so...

Page 137: ...station date and time display is incorrect Real time clock RTC battery might need replacement 1 Reset the date and time in the Control Panel 2 Replace the RTC battery Workstation appears to pause periodically Network driver is loaded and no network connection is established Establish a network connection or use the Computer Setup F10 Utility or the Microsoft Windows Device Manager to disable the n...

Page 138: ...e hard drive LED turns green 1 To find a faulty device remove all devices one at a time a Disconnect AC power to the computer b Remove a device c Reconnect AC power and power on the computer 2 Repeat this process until the faulty device is identified Remove the graphics card last Replace the faulty device 3 If no faulty device is found replace the system board OR 1 Press and hold the power button ...

Page 139: ...ection details Improperly seated hard drive On systems with blind mate drive connections check for connector damage on the drive and in the chassis Reseat the hard drive and its carrier in the chassis to ensure a proper connection See the Hard drive section of this guide for connection details The system might not have automatically recognized a newly installed device 1 Run the Computer Setup F10 ...

Page 140: ... the previously saved MBR image by entering Setup and selecting Security Restore Master Boot Record System files missing or not properly installed 1 Insert a bootable system optical disc or USB drive and restart 2 Verify that the hard drive is partitioned and formatted 3 Install the system files for the appropriate operating system if necessary Hard drive boot disabled in Computer Setup Run the Co...

Page 141: ...same horizontal scan rate as the resolution specified Computer is in Hibernate mode Press the power button to resume from Hibernate mode Workstation monitor settings are not compatible with the monitor 1 When you see Press F8 in the bottom right corner of the screen restart the computer and press F8 during startup 2 Using the keyboard arrow keys select Enable VGA Mode and then press Enter 3 For Wi...

Page 142: ...it or download and install the latest drivers for your graphics card from http welcome hp com country us en support html Monitor cannot display requested resolution Change the requested resolution The picture is broken up rolls jitters or flashes The monitor connections might be faulty or the monitor might be incorrectly adjusted 1 Be sure the monitor cable is securely connected to the computer 2 ...

Page 143: ...Audio problems Problem Cause Solution Sound does not come out of the speaker or headphones Software volume control is turned down Double click the Speaker icon on the taskbar and use the volume slider to adjust the volume The external speakers are not turned on Turn on the external speakers External speakers plugged into the wrong audio jack See your sound card documentation for proper speaker con...

Page 144: ...e being used by other open applications Shut down all open processor intensive applications Workstation appears to be locked up while recording audio The hard disk might be full 1 Before recording be sure there is enough free space on the hard disk 2 Try recording the audio file in a compressed format Solving printer problems Table 4 5 Printer problems Problem Cause Solution Printer does not print...

Page 145: ...ST LED on your workstation Table 4 6 Power supply problems Problem Cause Solution PSU shuts down intermittently Power supply fault Replace the PSU Workstation powers off and the Power LED flashes red 2 times once every second followed by a 2 second pause Processor thermal protection is activated A fan might be blocked or not turning OR The processor heatsink fan assembly is not properly attached t...

Page 146: ...that all devices are functioning 2 Verify power supply functionality a Disconnect AC power b Remove the Z820 PSU from the chassis c Unplug all system board power cables for the Z220 CMT Z420 and Z620 d Plug in AC power If the PSU fan spins and the LED illuminates see Testing power supply on page 133 the power supply is good Replace the system board If the PSU fan does not spin or the LED does not ...

Page 147: ...igurable testing options quick complete custom interactive non interactive Identifies specific failed memory DIMM Tests video card memory Launches DST SMART tests for both SATA and SAS drives Many other tests and diagnostics Diagnostic Failure Code Output A unique warranty code is generated for each failure and can be used to validate diagnostic use for a specific system Easy to use Interface is s...

Page 148: ...ext to the most recent version appropriate for your target media USB flash or ISO file for CD 8 Copy the file to an optical disc or follow the instructions to install the diagnostics on a USB flash drive 9 While the computer is on insert the disc or flash drive 10 Shut down the operating system and turn off the computer 11 Turn on the computer The system will boot into HP Vision Diagnostics NOTE I...

Page 149: ...ears 2 Follow the setup prompts to create a bootable ISO image of the diagnostic utilities on a DVD 3 Enable the computer to boot from DVD 4 Turn off the computer and restart it with the DVD installed in the optical drive The computer will boot to the DVD and initiate the HP Vision Diagnostics utility 5 Follow the HP Vision Diagnostic prompts to troubleshoot the computer Using the HP Memory Test u...

Page 150: ...runs and status Errors Past diagnostics failures Help User help about HP Vision Diagnostics Common operations include Exit Diagnostics button Closes HP Vision Diagnostic application and reboots the system any running test is aborted Reload button If available rescans your system hardware and reloads the diagnostics without the need to restart the system Save button If available saves your system s...

Page 151: ...nd PCI configuration space data Audio All embedded and add on audio devices Asset Control Asset control related information such as product name serial number asset tag and universal unique ID information Communication Communication devices such as serial parallel USB network IEEE 1394a modem and Bluetooth ports and devices Graphics All embedded and add on video cards Input Devices User input devi...

Page 152: ...D or USB flash drive and select HP Memory Test from the boot menu The Duration of Test options control the duration of the test sequence Number of loops Test runs specified number of times default is 1 Total test time hours minutes Test runs for a specified amount of time some tests might not run if the specified time is not long enough to run all tests Stop at first error Test stops as soon as on...

Page 153: ...st scenario has been explicitly canceled in which case no pass or fail conclusion can be drawn The available data is Current Loop Current execution loop out of total number of loops specified in the Test panel Test Time Total time elapsed since the beginning of the test execution Test Complete Number of tests successfully completed out of the total number of test to execute Cancel button Immediate...

Page 154: ... Support Center for assistance with a hardware failure Clear Errors Clears the contents of the Error Log Click the Save button to save the Error Log as an HTML file to removable media Help tab The Help tab contains a Vision Help section and a Test Components section This tab includes search and index features You may also review the HP End User License Agreement EULA as well as the HP Vision Diagn...

Page 155: ...en 1 Insert removable media 2 Click Save in the bottom on any of the Survey History or Errors tabs The three log files are saved regardless of where the Save button is clicked 3 Select the removable media drive and click Save NOTE Do not remove the media until a message indicates the files have been written 4 Print the desired information HTML file NOTE To exit HP Vision Diagnostics click Exit Dia...

Page 156: ...n information including System serial number product ID number asset tag and model Memory size and configuration Processor information including type and speed Storage device information HDD Launches Drive Self Test DST SMART tests for SATA drives Keyboard controller revision Bundles of tests to perform a quick test or extensive test of the entire system BIOS date and revision Diagnostic tests Sys...

Page 157: ..._TOOLS partition If you install to a USB drive the installer renames the partition on the USB drive to HP_TOOLS If you use a custom image you can create the HP_TOOLS partition manually with FAT32 and make the volume name HP_TOOLS Follow these steps to download the HP Advanced System Diagnostics utility from the HP website to a USB key 1 Navigate to www hp com and select Support Drivers 2 Select Dr...

Page 158: ...ics memory and HDD that are located in the BIOS The BIOS version is only accessible if the USB or hard drive versions are not available User interface The first screen to appear is the Main Menu which includes The current version of the diagnostics The URL at which you can find more documentation about the diagnostics It also includes the following options System Information Includes complete syst...

Page 159: ... system information click System Information on the Main Menu System information includes Memory information Number of DIMMs installed Device locator Manufacturer Serial number Part number Memory size Memory speed Memory type Hard driveinformation Type Model Firmware version Serial number Capacity LBA48 support Self Monitoring Analysis and Reporting Technology SMART Enabled Disabled Sector type Se...

Page 160: ...une Up Similar to the Start Up Test the System Tune Up performs the Start Up Test plus tests the video memory Hard Disk Test The Hard Disk Test allows the selection of the Quick Extensive Test or Extensive Test of user selected drives in the system The user can select a single drive or they can select all of the drives in the system to run concurrently The tests consists of the following subtests ...

Page 161: ...ing LED activity and beeps the beeps are heard through the chassis speaker Blinks and beeps repeat for five cycles after which only the blinks continue to repeat Red Power LED blinks two times once every second followed by a two second pause Two beeps CPU thermal protection activated by either of the following methods A fan might be blocked or not turning The heatsink and fan assembly is not prope...

Page 162: ...nce every second followed by a two second pause Five beeps Pre video memory error CAUTION Internal components might be powered even when the computer is off To prevent damage disconnect the computer power cord before you remove a component 1 Reseat DIMMs 2 Replace DIMMs one at a time to isolate faulty module 3 Replace third party memory with HP memory 4 The problem might be on the system board Con...

Page 163: ... from the hard disk drive CD diskette or USB removable device for example HP Drive Key See the ROM Flash section of the Maintenance and Service Guide at http www hp com support workstation_manuals SoftPaq is a self extracting executable which contains instructions for its use that enables you to upgrade the ROM To download the Softpaq executable visit http www hp com go workstationsupport 3 The pr...

Page 164: ... hold the power button for less than four seconds If the hard disk drive LED does not turn on green then 1 Check that unit is plugged into a working AC outlet 2 Open the access panel and check that the power button harness is properly connected to the system board 3 Check that all power supply cables are properly connected to the system board 4 Check the power supply functionality a Disconnect the...

Page 165: ...ollowing items to ensure that the computer system is functioning properly Keyboard DIMMs Diskette drives All mass storage devices CPUs Controllers Fans Temperature sensors Cables front rear panels audio and USB ports The table shown next describes the POST error messages Table 4 10 POST error messages Screen message Probable cause Recommended action 102 System Board Failure Potential system board ...

Page 166: ...re installed correctly 3 Verify the memory module type 4 Remove and replace memory modules one at a time to isolate faulty modules 5 Replace faulty memory modules 6 If the error persists after replacing memory modules replace the system board 214 DIMM Configuration Warning DIMMs are not installed correctly not paired correctly See the service label on the computer access panel for the correct memo...

Page 167: ...nected or defective 1 Reseat the fan cable 2 Reseat the fan 3 Replace the fan 514 Power supply wattage insufficient for hardware configuration Computer configuration requires more power than the power supply can provide Reduce the computer power consumption 515 Power supply fan not detected Power supply fan is disconnected or defective 1 Reseat the power supply cables 2 Replace the power supply 51...

Page 168: ...id Cooling pump 2 not detected Liquid cooling pump on CPU2 is not detected 1 Reseat the pump cable 2 Replace the pump 528 CPU requires Liquid Cooling solution Invalid system configuration 1 Remove incorrect processor and reinstall original processor 2 Remove incorrect cooling solution and reinstall original liquid cooling solution 529 Unsupported WiFi Device s Detected An unsupported WiFi device h...

Page 169: ...m persists replace the card 939 Front USB 3 0 Not Connected Front USB 3 0 mechanism is missing or is not connected 1 Replace or reconnect the missing Front USB 3 0 mechanism to the system board 2 Reseat or replace the missing mechanism cable 940 Front 1394 Not Connected Front 1394 mechanism is missing or is not connected 1 Replace or reconnect the missing Front 1394 mechanism to the system board 2...

Page 170: ...p utility Define both In this case the setup password lets you start the workstation and enter the setup utility The power on password starts the workstation but does not let you enter the setup utility After you create both passwords you can use the setup password in place of the power on password as an override to log into the computer a useful feature for a network administrator NOTE You can on...

Page 171: ...ricity by briefly touching a grounded metal object 1 Access the jumper a Shut down the operating system power off the computer and external devices and disconnect the computer power cord and external devices from power outlets b Disconnect any external devices c Verify that the AC power cord is disconnected from the power outlet d Open the workstation e Locate the password header and jumper The pa...

Page 172: ... Back up your computer CMOS settings Run the Computer Setup F10 Utility and select File Save to Disk CAUTION Pressing the Clear CMOS button resets CMOS values to factory defaults and erases customized information including asset numbers and special settings 2 Shut down the operating system power off the computer and external devices and disconnect peripheral devices 3 Disconnect the AC power cord ...

Page 173: ... access this utility 3 From the Computer Setup F10 Utility menu select File Default Setup This restores the settings that include boot sequence order and other factory settings However it does not force hardware rediscovery 4 Choose Restore Factory Settings as Default and the press F10 to accept 5 Select File Apply Defaults and Exit and then press F10 to accept 6 Reset the computer passwords and c...

Page 174: ...ly installed Adding hardware might cause errors and prevent the operating system from installing correctly System RAM HP supports different amounts of total RAM in various HP workstations based on the number of hardware DIMM slots and the capabilities of the system The total memory supported for each configuration is listed in the Hardware Support Matrix for HP Linux Workstations at http www hp co...

Page 175: ...trollers Some support optional NICs Most Linux distributions have drivers for these interfaces Hyper Threading Technology HTT The Z series Workstations support HTT an Intel proprietary technology that improves processor performance through parallelization of computations doing multiple tasks at once The operating system treats an HTT enabled processor as two virtual processors and shares the workl...

Page 176: ...ns of the Nouveau and DRM drivers Open source versions of Nouveau drivers and NVIDIA proprietary graphics drivers cannot coexist in the same runtime environment because they use the same hardware resources If administrators create their own Linux environments using NVIDIA proprietary graphics drivers but choose not to use HP packaged versions HP recommends that they manually append the following b...

Page 177: ... installation process usually blacklists conflicting drivers and turns off kernel mode setting in the initial RAM image Administrator customization of the display characteristics and many other aspects of an AMD proprietary graphics driver environment is available through the following command which starts the Catalyst Control Center usr bin amdcccle Some settings for AMD graphics including reconf...

Page 178: ...ration go to http www hp com support RAID_FAQs Supported hard drive maximum and storage controller options This section lists the maximum number of hard drives supported on HP workstations for RAID configurations and storage controller options NOTE This section applies to internal workstation configurations that do not use add in cards and external enclosures Table B 1 Maximum hard drives allowed ...

Page 179: ...Good entry level redundant system Intel with RSTe or RST LSI 2308 LSI 9212 4i LSI 9260 8i RAID 5 Striped disk array with distributed parity Three or more drives for workstations that support three or more hard drives Fault tolerant and provides I O performance improvement especially for write biased applications Single drive failure does not cause data loss performance is compromised until the fai...

Page 180: ...not available in the distribution or is not applicable to the platform e g the RST controller the Software RAID solution is recommended You can create a SATA RAID array that contains up to the maximum number of internal SATA hard disk drives and eSATA drives if you use an optional eSATA bulkhead cable supported on your workstation Two or more hard drives must be attached to a controller AHCI or SC...

Page 181: ...then press Enter b Storage Storage Options then press Enter c SATA Emulation RAID AHCI then press F10 to accept the new settings 3 Navigate to a Advanced Power On Options then press Enter b POST Messages Enable then press F10 to accept the new settings 4 Navigate to a Advanced Device Options then press Enter b SATA RAID Option ROM Download then press Enter c Enable then press F10 to accept the new...

Page 182: ...er 3 Enter the desired RAID volume name in the Name field then press Tab 4 Select to a level in the RAID Level field then press Tab 5 If three or more hard drives are installed for workstations that support this configuration a Press Enter to display the Select dialog b Use the up down arrow keys and the space bar to mark individual physical as members of the volume c Press Enter to exit the Selec...

Page 183: ...dapter then press Enter b RAID Properties then press Enter c Create IS Volume then press Enter 3 In the Create New Array screen select the first disk for the IS volume Move to the RAID Disk column for this disk and use the Space bar and or arrows to select Yes NOTE If partitions are defined on the selected disk a message warns you that data on the disk will be lost when the striped volume is creat...

Page 184: ... for this disk then use the Space bar and or arrows to select Yes The value in the Array Disk column changes to Primary NOTE If partitions are defined on the selected disk a message warns you that data on the disk will be lost when the mirrored volume is created c Navigate to the secondary mirrored disk for the IM volume and set the Array Disk column value to Yes NOTE If partitions are defined on ...

Page 185: ...sk then use the Space bar and or arrows to select Yes The value in the Array Disk column changes to Primary NOTE If partitions are defined on the selected disk a message warns you that data on the disk will be lost when the mirrored volume is created c Navigate to the next disk for the IME volume mirrored disk for the IM volume and set the Array Disk column value to Yes NOTE If partitions are defi...

Page 186: ...OTE For details see LSI MegaRAID SAS 9260 8i Card Installation at http bizsupport1 austin hp com bc docs support SupportManual c02027249 c02027249 pdf 2 During startup press Ctrl H to enter the LSI 9260 8i WebBios utility 3 Configure the array a In the left pane click Configuration Wizard b Select Add Configuration then click Next c Select Manual Configuration then click Next d Select the drives t...

Page 187: ... loss in the event of power failure Write Back with BBU and you do not have BBU installed write back is only enabled when the battery has a sufficient charge and that during a learning cycle the caching policy will revert to write through until the learning cycle is complete 7 Click Yes to accept the warning then click Next 8 Click Accept then click Yes to save the configuration 9 Click Yes to ini...

Page 188: ...p Additionally hardware RAID requires that a failed RAID controller must be replaced with an identical model to avoid data loss whereas software RAID imposes no such requirements Some software RAID schemes offer data protection through mirroring copying the data to multiple disks in case one fails or parity data checksums that allow error detection and limited rebuilding of data in case of a failu...

Page 189: ...torage_Administration_Guide index html Red Hat Enterprise Linux 5 See the Deployment Guide at http docs redhat com docs en US Red_Hat_Enterprise_Linux 5 html Deployment_Guide ch raid html SLED 11 See the Deployment Guide at http www suse com documentation sled11 book_sle_deployment page documentation sled11 book_sle_deployment data book_sle_deployment html See the following site for more informati...

Page 190: ...t connector J68 PS2 Mouse connector stacked over keyboard connector J78 IN OUT Audio line in stacked over audio line out SW50 SW50 CMOS Clear CMOS switch push button P1 PWR Power supply 6 pin white P2 PWRCMD Power command 6 pin white P3 PWRCPU Power supply 4 pin white P5 P5 PB LED Front power button LED black P6 SPRK Internal speaker white P9 CHFAN1 Front chassis fan P23 FRONT AUD Front audio blue...

Page 191: ... 0 J20 J20 SLOT6 PCI 32 33 PCI slot J21 J21 SLOT7 PCI 32 33 PCI slot J31 J31 SLOT3 PCIe2 x1 PCIe2 x1 slot J32 J32 SLOT5 PCIe2 x1 PCIe2 x1 slot J33 J33 SLOT1 PCIe2 x8 4 PCIe2 x8 4 slot J34 J34 SLOT4 PCIe2 x16 4 PCI slot J41 J41 SLOT2 PCIe3 x16 75W PCIe3 x16 slot J64 DP Display port connector J65 DVI DVI I connector J68 J68 PS2 Stacked keyboard mouse connector J83 J83 Triple stacked audio jacks J86 ...

Page 192: ...eSATA eSATA connector P66 P67 P66 P67 SATA4 SATA5 SATA connectors P70 P70 CPU0 FAN Primary CPU fan header P124 P124 HOOD LOCK Side access panel solenoid lock header P126 PAR Parallel port header SW50 SW50 CMOS Clear CMOS switch push button XBT1 XBT1 BAT Battery holder XMM1 XMM4 XMM1 XMM4 DIMM1 DIMM4 Memory slots XU1 XU1 Primary CPU socket HP Z420 and Z620 Workstation system board designators Table...

Page 193: ...rimary Single USB J71 USB Secondary Single USB J90 USB 3rd Single USB J91 USB 4th Single USB J72 MIC Microphone jack J73 IN Line In audio jack J74 OUT Line out audio jack J76 HDPH Headphone jack J77 PH MIC Double Stacked PH MIC J78 IN OUT Double Stacked Line in out J80 SER AUD Stacked Serial Audio J81 USB Primary Double USB J82 USB Secondary Double USB J83 AUD Triple Stacked Audio J103 PWR DC Inpu...

Page 194: ...ctor P66 SATA4 SATA4 connector P91 P91 Z620 memory fan P92 P92 Z420 memory fan P95 CHFAN2 Rear chassis fan header Z420 P125 SATA4 Hood sense Z420 HP Z820 Workstations Table C 3 HP Z820 Workstation system board designators Designator Name on board Component E1 JP1 SPI BIOS ME AMT Flash Override Header E15 JP15 BIOS Crisis Recovery Header E49 JP49 PSWR Password Clear Jumper J2 SAS OPT SAS Option ROM...

Page 195: ...Connector P4 CPU1 PWR CPU1 Power Connector P5 FRONT UI Front Power Button LED Speaker Header P8 REAR FANS Rear Chassis Fans Header P24 USB 2 0 Internal USB 2 0 2x5 Header P25 USB 2 0 Internal USB 2 0 2x5 Header P26 USB 2 0 DASH Internal USB 2 0 2x5 Header P27 FRONT USB 2 0 Front USB 2 0 Header P28 FRONT AUDIO Front Audio P29 Front USB 3 0 Front USB 3 0 Header P54 SERIAL Serial Port P60 SATA0 AHCI ...

Page 196: ...1 CPU0 DIMM8 CPU0 Memory DIMM8 XMM2 CPU0 DIMM7 CPU0 Memory DIMM7 XMM3 CPU0 DIMM6 CPU0 Memory DIMM6 XMM4 CPU0 DIMM5 CPU0 Memory DIMM5 XMM5 CPU0 DIMM1 CPU0 Memory DIMM1 XMM6 CPU0 DIMM2 CPU0 Memory DIMM2 XMM7 CPU0 DIMM3 CPU0 Memory DIMM3 XMM8 CPU0 DIMM4 CPU0 Memory DIMM4 XMM9 CPU1 DIMM1 CPU1 Memory DIMM1 XMM10 CPU1 DIMM2 CPU1 Memory DIMM2 XMM11 CPU1 DIMM3 CPU1 Memory DIMM3 XMM12 CPU1 DIMM4 CPU1 Memor...

Page 197: ...tion 105 HP Z820 Workstation 106 E Expansion card slot identification HP Z220 CMT Workstation 86 HP Z220 SFF Workstation 85 HP Z420 Workstation 88 HP Z620 Workstation 90 HP Z820 Workstation 92 M Memory DIMM installation guidelines 102 O Operating system setup 162 P Password configuration 158 Password jumper resetting 159 Power supply Expansion card configuration restrictions 84 power consumption 1...

Page 198: ...orkstation front panel 23 HP Z620 Workstation rear panel 24 HP Z820 Workstation 30 HP Z820 Workstation chassis 32 HP Z820 Workstation front panel 30 HP Z820 Workstation rear panel 31 Workstation setup Ensuring proper ventilation 38 186 Index ...

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