HP xw9400, Service And Technical Reference Manual

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Problem Cause Solution
Cannot connect to network
server when attempting Remote
System Installation. The network controller is not
configured properly. Verify Network Connectivity, that a DHCP Server is
present, and that the Remote System Installation Server
contains the NIC drivers for your NIC.
System setup utility reports
unprogrammed EEPROM. Unprogrammed EEPROM. Flash the ROM.
Solving memory problems
CAUTION For those systems that support ECC memory, HP does not support mixing ECC and
non-ECC memory. Otherwise, the system will not boot the operating system.
Table 5-14 Memory problems
Problem Cause Solution
System will not boot or does not
function properly after installing
additional memory modules. Memory module is not the
correct type or speed, or the
new memory module is not
seated properly. Replace module with the correct industry-standard device
for the workstation.
Out of memory error. Memory configuration might
not be set up correctly. Use the Device Manager to check memory configuration.
You have run out of memory to
run the application. Check the application documentation to determine the
memory requirements, or add more memory.
Memory count during POST is
wrong. The memory modules might
not be installed correctly. Check that the memory modules have been installed
correctly and that proper modules are used.
Insufficient memory error during
operation. Too many Terminate and Stay
Resident programs (TSRs) are
installed. Delete any TSRs that you do not need.
You have run out of memory
for the application. Check the memory requirements for the application or add
more memory to the workstation.
Power LED flashes red 5 times,
once every second, followed by a
2-second pause, and the
workstation beeps 5 times. Memory is installed incorrectly
or is bad.
CAUTION Disconnect AC power from the
workstation before reseating or replacing
components because there is power to the system
board even when the workstation is powered
down.
1. Ensure DIMMs are loaded in the correct slots.
2. Reseat DIMMs.
3. Replace DIMMs one at a time to isolate the faulty
module.
4. Replace third-party memory with HP memory.
5. Replace the system board.
A total of 4 GB of RAM is installed,
yet the 32–bit OS only recognizes
≈ 3 GB.
A 32–bit OS is limited by 4 GB
of address space, and some of
the space is used by I/O
devices. Use a video card that uses less on-board memory.
Table 5-13 Network problems (continued)
126 Chapter 5 System diagnostics and troubleshooting ENWW