Service tag and PCID label
Service tag
When ordering parts or requesting information, provide the computer serial number and model description
provided on the service tag.
●
Serial number (s/n)
(1)
. This is an alphanumeric identifier that is unique to each product.
●
Part number/Product number (p/n)
(2)
. This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
●
Model/Warranty period
(3)
.
Model
is the alphanumeric identifier used to locate documents, drivers, and support for the computer.
Warranty
describes the duration (in years) of the warranty period for the computer.
12
Chapter 2 External component identification
