5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 27
Component replacement procedures ................................................................................................................. 27
Bottom cover ..................................................................................................................................... 28
USB/audio board ............................................................................................................................... 31
WLAN module .................................................................................................................................... 32
Solid-state drive (M.2) ....................................................................................................................... 34
Hard drive .......................................................................................................................................... 36
RTC battery ........................................................................................................................................ 39
Memory module ................................................................................................................................ 41
Power button board .......................................................................................................................... 43
Fan ..................................................................................................................................................... 45
Heat sink ............................................................................................................................................ 46
Battery ............................................................................................................................................... 49
Speakers ............................................................................................................................................ 50
TouchPad button board .................................................................................................................... 51
Display assembly .............................................................................................................................. 53
Power connector cable ...................................................................................................................... 58
System board .................................................................................................................................... 59
Keyboard ........................................................................................................................................... 62
6 Using Setup Utility (BIOS) ............................................................................................................................. 64
Starting Setup Utility (BIOS) ................................................................................................................................ 64
Updating the BIOS ................................................................................................................................................ 64
Determining the BIOS version ........................................................................................................... 64
Downloading a BIOS update .............................................................................................................. 65
Synchronizing a tablet and keyboard (select models only) ............................................................................... 66
7 Using HP PC Hardware Diagnostics (UEFI) ...................................................................................................... 67
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 67
8 Backing up, restoring, and recovering ........................................................................................................... 69
Creating recovery media and backups ................................................................................................................ 69
Creating HP Recovery media (select models only) ........................................................................... 69
Using Windows tools ........................................................................................................................................... 70
Restore and recovery .......................................................................................................................................... 70
Recovering using HP Recovery Manager .......................................................................................... 71
What you need to know before you get started ............................................................ 71
Using the HP Recovery partition (select models only) .................................................. 72
Using HP Recovery media to recover ............................................................................. 72
Changing the computer boot order ................................................................................ 73
vi
