QuickSpecs
HPE Virtual Connect FlexFabric-20/40 F8 Module
Service and Support, HPE Care Pack and Warranty Information
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Service and Support
HPE Technology Services
When you purchase HPE Virtual Connect FlexFabric-20/40 F8 Modules for your HPE BladeSystem, it is also
good time to think about services. HPE Technology Services offers you technical consultants and support
expertise to solve your most complex infrastructure problems, giving you one call to make, fast answers, and
global reach. We help keep your business running, boost availability, and avoid downtime.
Protect your business beyond warranty with HPE Care Pack Services
HPE Care Pack services offer complete care and support expertise with committed response choices
designed to meet your IT and business needs.
HPE Foundation Care services offer scalable reactive support-packages for Hewlett Packard Enterprise
industry-standard servers and software. You can choose the type and level of service that is most suitable for
your IT and business needs. HPE Foundation Care offers hardware and basic software support with enhanced
call management. If you are running business critical environments, Hewlett Packard Enterprise offers
Proactive Care. This service helps you deliver high levels of system availability through proactive service
management and advanced technical response.
Recommended HPE Care Pack Services for your HPE product
Optimized Care
3- Year HPE Foundation Care CTR
HPE Foundation Care Call-To-Repair Service connects you to HPE around the clock for assistance on
resolving issues -this includes our commitment to repair hardware within six hours after opening your case
and response to software questions within two hours.
https://www.hpe.com/h20195/V2/GetDocument.aspx?docname=4AA4-8876ENW
HPE Installation of ProLiant Add On Options Service
This easy-to-buy, easy-to-use HPE Care Pack service helps ensure that your new Hewlett Packard Enterprise
hardware is installed smoothly, efficiently, and with minimal disruption of your IT and business operations
Standard Care
3-Year HPE Foundation Care 24x7
HPE Foundation Care 24x7 connects you to HPE around the clock for assistance on resolving issues -
hardware onsite response within four hours and software call back within two hours after opening your case.
https://www.hpe.com/h20195/V2/GetDocument.aspx?docname=4AA4-8876ENW
HPE Installation of ProLiant Add On Options Service
This easy-to-buy, easy-to-use HPE Care Pack service helps ensure that your new Hewlett Packard Enterprise
hardware is installed smoothly, efficiently, and with minimal disruption of your IT and business operations
Related Services
HPE Installation and Startup Service for HPE BladeSystem c-Class Enhanced Network
Provides for the configuration and testing of BladeSystem Ethernet interconnect switches and Virtual
Connect to facilitate proper implementation of network protocols and access to advanced features.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4aa0-5969ENW.pdf
HPE Proactive Select Service
Provides a flexible way to purchase HPE best-in-class consultancy and technical services. You can buy
Proactive Select Service Credits when you purchase your hardware and then use the credits over the next 12
