HP Vectra VL5 5, User Manual

Page: 91 / 110

English 79
4 Hewlett Packard Support and Information Services
HP Network Phone-in Support Service (NPS)
HP Network Phone-in Support Service (NPS)
The HP Network Phone-in Support Service (NPS) provides fast access
to HP experts in networked Multivendor environments.
It can help you to:
•
resolve complex network problems,
• leverage HP’s alliances with leading Network Operating Systems and
Network manufacturers,
•
support your HP and non-HP products with a single telephone call,
•
increase network uptime.
You can purchase the HP NPS service as an annual contract, billable in
advance annually, bi-annually, quarterly, or at an hourly rate. This
contract service provides unlimited toll-free access to HP Response
Center Engineers (RCEs).
To obtain an HP NPS contract, contact your HP authorized reseller, or
if you are in the US call (800) 437-9140.