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Summary of Contents for TOUCHSMART TM2

Page 1: ...HP TouchSmart User Guide Antenna House XSL Formatter Evaluation http www antennahouse com TouchSmart tm2 ...

Page 2: ...ly warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition January 2010 Document Part Number 582064 001 Product notice This user guide describes feature...

Page 3: ...s an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipme...

Page 4: ...iv Safety warning notice Antenna House XSL Formatter Evaluation http www antennahouse com ...

Page 5: ...g to the Internet 4 Updating your antivirus software 4 Getting to know the computer 4 3 Using Instant Web Starting Instant Web 6 Starting Microsoft Windows 6 Disabling and enabling HP Instant Web 7 4 Features Components 8 Top components 8 TouchPad 8 Lights 9 Keys 10 Front components 10 Right side components 11 Left side components 12 Display components 13 Bottom components 14 5 Networking Choosing...

Page 6: ...ing your WLAN 21 Roaming to another network 21 Using HP Mobile Broadband 21 Inserting a SIM 22 Removing a SIM 23 Using Bluetooth wireless devices 24 Bluetooth and Internet Connection Sharing ICS 24 Connecting to a wired network 25 6 Pointing devices and keyboard Using pointing devices 26 Setting pointing device preferences 26 Using the TouchPad 26 Using TouchPad gestures 26 Scrolling 26 Pinching 2...

Page 7: ...nitiating and exiting Sleep 43 Initiating and exiting Hibernation 43 Conserving power 44 Using the battery meter 44 Using power plans 44 Viewing the current power plan 44 Selecting a different power plan 44 Customizing power plans 45 Setting password protection on wakeup 45 Using battery power 45 Finding battery information in Help and Support 46 Using Battery Check 46 Displaying the remaining bat...

Page 8: ... USB device 53 Removing a USB device 54 10 Drives Handling drives 55 Improving hard drive performance 55 Using Disk Defragmenter 55 Using Disk Cleanup 56 Using HP ProtectSmart Hard Drive Protection 56 Identifying HP ProtectSmart Hard Drive Protection status 56 Managing power with a parked hard drive 57 Using HP ProtectSmart Hard Drive Protection software 57 Inserting and removing a hard drive 58 U...

Page 9: ... information 74 Using Windows Backup and Restore 75 Using system restore points 75 When to create restore points 75 Create a system restore point 75 Restore to a previous date and time 75 Performing a recovery 76 Recovering from the recovery discs 76 Recovering from the dedicated recovery partition select models only 76 14 Setup Utility BIOS Starting Setup Utility 77 Using Setup Utility 77 Changin...

Page 10: ...he computer screen is blank 87 Software is functioning abnormally 88 The computer is on but is not responding 88 The computer is unusually warm 88 Checking your audio functions 88 An external device is not working 89 The wireless network connection is not working 89 Cannot connect to a preferred network 90 Network icon for WLAN is not displayed 90 Current WLAN network security codes are unavailabl...

Page 11: ...e computer after software setup is complete but battery charge displays will not be accurate until the new battery has been fully charged The battery light turns white when the battery is fully charged Identifying the installed hardware and software Identifying hardware To see a list of hardware installed in the computer Select Start Control Panel System and Security Then in the System area click ...

Page 12: ...ise 180 degrees 3 Lower the display over the keyboard CAUTION To reduce the risk of damage to your computer do not force the display past 180 degrees and do not transport the computer while it is in slate mode 2 Chapter 1 Getting started Antenna House XSL Formatter Evaluation http www antennahouse com ...

Page 13: ...ting regulatory safety and environmental notices WARNING To reduce the risk of serious injury read the Safety Comfort Guide It describes proper workstation setup and proper posture health and work habits for computer users The Safety Comfort Guide also provides important electrical and mechanical safety information To access this guide select Start Help and Support User Guides The Safety Comfort G...

Page 14: ...r from damage caused by viruses For more information refer to Using antivirus software on page 69 Getting to know the computer When you have completed the preceding steps familiarize yourself with the features of the computer and set up any additional components such as optional external audio devices The following list highlights the entertainment features of the computer and explains where to ge...

Page 15: ...r more information about the video features refer to Video on page 40 ł Webcam Adjustable with low light image technology and built in microphones the webcam is a perfect companion to your instant messaging program For more information on the webcam refer to Webcam on page 38 Getting to know the computer 5 Antenna House XSL Formatter Evaluation http www antennahouse com ...

Page 16: ... communicate free of charge with other Skype users Skype permits long distance phone calls to land lines and also offers video chat capability ł Web e mail View your Web based e mail using Gmail Hotmail Yahoo and other webmail providers ł Web calendar Schedule and manage your activities using your favorite online calendar application ł Music Player Listen to your favorite music files with Music Pl...

Page 17: ...ox 4 Click OK NOTE The HP Instant Web Configuration Tool can also accessed by clicking Start Control Panel To disable or reenable Instant Web from within Setup Utility 1 Open Setup Utility by turning on or restarting the computer Immediately press f10 repeatedly to enter Setup Utility 2 Use the arrow keys to select System Configuration 3 Use the down arrow key to select HP Instant Web Support and ...

Page 18: ... on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse 4 TouchPad Moves the pointer and selects or activates items on the screen This table describes factory settings To view and change pointing device preferences select Start Devices and Printers Then right click the device representing your computer and select Mouse settings 8 Chapter 4 Features Antenn...

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Page 21: ...ch to exit Sleep ł When the computer is in Hibernation briefly slide the power switch to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective slide and hold the power switch for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel System and Security Power Options 5 Wireless button Turns th...

Page 22: ...Description 1 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio component 3 USB port Connects an ...

Page 23: ...webcam is in use 5 Webcam Records video and captures still photographs 6 Speakers 2 Produce sound 7 Convertible hinge Swivels the display and converts the computer from traditional notebook mode into slate mode or vice versa In slate mode the display is rotated and folded flat so that you can view content while carrying the computer The antennas are not visible from the outside of the computer For...

Page 24: ...nts 4 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Hard drive bay Holds the hard drive 5 Memory module compartment Contains the memory module slots 14 Chapter 4 Features Antenna House XSL Formatter Evaluation http www anten...

Page 25: ... available in some locations ł Windows Connect to the Internet Wizard available in all locations Using Internet Services Offers If the Internet Service Offers utility is supported in the country or region in which you purchased the computer you can access the utility by using the following method Select Start All Programs Online Services Get Online The Internet Services Offers utility assists with...

Page 26: ...hotels and universities In a WLAN each mobile wireless device communicates with a wireless router or a wireless access point ł HP Mobile Broadband Module A wireless wide area network WWAN device that provides access to information wherever mobile network operator service is available In a WWAN each mobile device communicates to a mobile network operator s base station Mobile network operators inst...

Page 27: ... no wireless connections are available or all wireless network devices are disabled by the wireless button or Wireless Assistant and no network devices are connected to a wired network Network disconnected Indicates that one or more of your network drivers are installed and wireless connections are available but no network devices are connected to a wired or wireless network Using the wireless key...

Page 28: ... the wireless icon in the Wireless Assistant tile which is located in the bottom row of Windows Mobility Center 3 Click Properties 4 Select the check box next to HP Wireless Assistant icon in notification area 5 Click Apply 6 Click Close For more information refer to the Wireless Assistant software Help 1 Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center 2 Click the ...

Page 29: ... 3 Select a network to connect to 4 Click Connect 5 If the network is a security enabled WLAN you are prompted to enter a network security key which is a security code Type the code and then click OK to complete the connection Setting up a wireless network To set up a WLAN and connect to the Internet you need the following equipment ł A broadband modem either DSL or cable 1 and high speed Internet...

Page 30: ...shipped with a default network name and with security disabled If you change the default network name or enable security during the router setup record the information and store it in a safe place You will need this information when you configure the computer and any other existing computers to access the router NOTE If you do not enable security an unauthorized wireless user can access the data o...

Page 31: ...nd discards any suspicious items Firewalls are available in many varieties both software and hardware Some networks use a combination of both types ł Use wireless encryption A variety of sophisticated encryption protocols is available for your WLAN Find the solution that works best for your network security Ń Wired Equivalent Privacy WEP is a wireless security protocol that encodes or encrypts all...

Page 32: ...nstalled in the battery bay If the SIM is not preinstalled it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer For information on inserting and removing the SIM refer to the Inserting a SIM and Removing a SIM sections in this chapter For information on HP Mobile Broadband and how to activat...

Page 33: ...down the computer If you are not sure whether the computer is off or in Hibernation turn the computer on by sliding the power switch Then shut down the computer through the operating system 2 Close the display 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface with the battery bay toward you 6 Rem...

Page 34: ...th devices refer to the Bluetooth software Help Bluetooth and Internet Connection Sharing ICS HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet When two or more computers are connected using Bluetooth and Internet Connection Sharing ICS is enabled on one of the computers the other computers may...

Page 35: ...the circuitry end of the cable 2 toward the computer To connect to a LAN 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the network cable into a network wall jack 2 WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem cable or telephone cable into an RJ 45 network jack Connecting to a wired network 25 Antenna Hou...

Page 36: ...e as described in the following sections The TouchPad gestures described in this section are enabled at the factory To disable or reenable these gestures 1 Double click on the Synaptics icon in the notification area at the far right of the taskbar and then click the Device Settings tab 2 Select the device and then click Settings 3 Select the checkbox to disable or reenable the TouchPad gesture 4 C...

Page 37: ...t to increase an object s size ł Zoom out by holding two fingers apart on the TouchPad and then pull the fingers together to decrease an object s size Rotating Rotating allows you rotate items such as photos and pages To rotate move your thumb and forefinger in a circular motion on the TouchPad Using pointing devices 27 Antenna House XSL Formatter Evaluation http www antennahouse com ...

Page 38: ...n components The pen interacts with the computer whenever the tip 1 of the pen is pressed against the screen The pen tether eyelet 2 allows you to connect a tether from the pen to the pen tether hole on the computer Holding the pen Hold the pen as if you were writing with a standard pen or pencil Storing the pen To store the pen when you are not using it insert the pen tip first into the pen holde...

Page 39: ...ick with the TouchPad or an external mouse Tap and hold an item to see the context menu as you would with the right TouchPad button NOTE You must tap and hold your finger until the operating system draws a circle around the area you are touching and then the context menu appears Flicking Touch the screen in a light quick flicking motion up down left or right to navigate through screens or quickly ...

Page 40: ...scroll place two fingers on the screen and then drag them across the screen in an up down left or right motion NOTE Scrolling speed is controlled by finger speed Rotating Rotating allows you rotate items such as photos and pages To rotate anchor your thumb on the screen and then move your forefinger in a semicircular motion around your thumb 30 Chapter 6 Pointing devices and keyboard Antenna House...

Page 41: ...holding two fingers apart on the screen and then pull the fingers together to decrease an object s size ł Zoom in by holding two fingers together on the screen and then pull the fingers apart to increase an object s size Using the touch screen 31 Antenna House XSL Formatter Evaluation http www antennahouse com ...

Page 42: ... Pen and Touch Flicks tab 2 Click Navigational flicks and editing flicks and then click Customize 3 Follow the on screen instructions to change or create a flick assignment 4 Click OK Using the action keys Action keys are customized actions that are assigned to specific keys at the top of the keyboard To use an action key press and hold this key to activate the assigned NOTE Depending on the appli...

Page 43: ...a DVD or a BD Play Pause Plays pauses or resumes an audio CD a DVD or a BD ł If an audio CD a DVD or a BD is not playing press this key to begin or resume the play ł If an audio CD a DVD or a BD is playing press this key to pause the play Stop Stops audio or video playback of a CD a DVD or a BD Next track Plays the next track of an audio CD or the next section of a DVD or a BD Volume down Decrease...

Page 44: ... or returns to the beginning of the document Go to the end fn right arrow Places the cursor at the end of the line or scrolls to the end of the document To use a hotkey command follow either of these steps ł Briefly press the fn key and then briefly press the second key of the hotkey command or ł Press and hold down the fn key briefly press the second key of the hotkey command and then release bot...

Page 45: ...dia components included with your computer Using the media activity keys The media activity keys control the play of an audio CD or a DVD or BD that is inserted into an external optical drive purchased separately ł When an audio CD or a DVD is not playing press the play pause key 2 to play the disc ł When an audio CD or a DVD is playing use the following keys Ń To play the previous track of an aud...

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Page 47: ... 61 NOTE Some discs such as DVD movies and game discs may be copy protected and therefore unusable through DVD or CD sharing Audio Your computer enables you to use a variety of audio features ł Play music using your computer speakers and or connected external speakers ł Record sound using the internal microphone or connect an external microphone ł Download music from the Internet ł Create multimed...

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Page 50: ... presentations ł Connect external video devices ł Watch TV over the Internet Using the external monitor port The external monitor port connects an external display device such as an external monitor or a projector to the computer To connect a display device connect the device cable to the external monitor port NOTE If a properly connected external display device does not display an image press the...

Page 51: ...nected to the computer Configuring audio for HDMI To configure HDMI audio first connect an audio or video device such as a high definition TV to the HDMI port on your computer Then configure the default audio playback device as follows 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click either Digital ...

Page 52: ... and close all open programs 2 Click Start 3 Click Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided ł Press ctrl alt delete and then click the Power button ł Slide and hold the power switch for at least 5 seconds ł Disconnect the computer from external power and remove the battery S...

Page 53: ... closed open the display ł Press a key on the keyboard ł Activate the TouchPad When the computer exits Sleep the power light turns on and your work returns to the screen where you stopped working NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Initiating and exiting Hibernation The system is set at the factory...

Page 54: ...lan click the battery meter icon and select an item from the list Different battery meter icons indicate whether the computer is running on battery or external power The icon also displays a message if the battery has reached a low battery level critical battery level or reserve battery level To hide or display the battery meter icon 1 Right click the Show hidden icons icon the arrow at the left s...

Page 55: ... the computer and the computer is not plugged into external power the computer runs on battery power When the computer is plugged into external AC power the computer runs on AC power If the computer contains a charged battery and is running on external AC power supplied through the AC adapter the computer switches to battery power if the AC adapter is disconnected from the computer NOTE The displa...

Page 56: ...nd Support Troubleshoot Power Thermal and Mechanical 3 Click the Power tab and then click Battery Check Battery Check examines the battery and its cells to see if they are functioning properly and then reports the results of the examination Displaying the remaining battery charge Move the pointer over the battery meter icon in the notification area at the far right of the taskbar Removing or inser...

Page 57: ...it is seated 2 3 The battery release latch 3 automatically locks the battery into place Charging a battery WARNING Do not charge the computer battery while you are onboard aircraft The battery charges whenever the computer is plugged into external power through an AC adapter or an optional power adapter The battery charges whether the computer is off or in use but it charges faster when the comput...

Page 58: ...he battery from the computer when it is not being used or charged ł Store the battery in a cool dry location Managing low battery levels The information in this section describes the alerts and system responses set at the factory Some low battery alerts and system responses can be changed using Power Options in Windows Control Panel Preferences set using Power Options do not affect lights Identify...

Page 59: ... steps 1 Insert a charged battery or plug the computer into external power 2 Exit Hibernation by sliding the power switch Calibrating a battery To maximize battery performance you should calibrate a battery under the following conditions ł When battery charge displays seem inaccurate ł When you observe a significant change in battery run time Even if a battery is heavily used it should not need to...

Page 60: ...the computer to external AC power under any of the following conditions ł When you are charging or calibrating a battery WARNING Do not charge the computer battery while you are onboard aircraft ł When you are installing or modifying system software ł When you are writing information to an optional external CD or DVD When you connect the computer to external AC power the following events occur ł T...

Page 61: ...ot turn on ł The display does not turn on ł The power light is off To test the AC adapter 1 Remove the battery from the computer 2 Connect the AC adapter to the computer and then plug it into an AC outlet 3 Turn on the computer ł If the power light turns on the AC adapter is working properly ł If the power light remains off the AC adapter is not functioning and should be replaced Contact technical...

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Page 63: ...e name of the digital card in the list NOTE You are prompted that it is safe to remove the hardware device 3 Pull the digital card from the slot Using a USB device A USB port connects an optional external device such as a USB keyboard mouse drive printer scanner or hub to the computer Some USB devices may require additional support software which is usually included with the device For more inform...

Page 64: ...safely remove the USB device CAUTION To prevent damage to a USB connector do not pull on the cable to remove the USB device To remove a USB device 1 Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon the arrow at the left of the notification a...

Page 65: ...er while the optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Avoid exposing a drive to temperature or humidity extremes Avoid exposing a drive to liquids Do not spray the drive with cleaning products Remove media from a drive before removing the drive...

Page 66: ...er is running on battery power A short time after the end of one of these events HP ProtectSmart Hard Drive Protection returns the hard drive to normal operation NOTE Because solid state drives SSD lack moving parts HP ProtectSmart Hard Drive Protection is unnecessary NOTE Hard drives connected to USB ports are not covered by HP ProtectSmart Hard Drive Protection For more information refer to the ...

Page 67: ...r Hibernation Using HP ProtectSmart Hard Drive Protection software The HP ProtectSmart Hard Drive Protection software enables you to perform the following tasks ł Enable and disable HP ProtectSmart Hard Drive Protection NOTE Depending on your user privileges you may not be able to enable or disable HP ProtectSmart Hard Drive Protection Additionally members of an Administrator group can change the ...

Page 68: ...t down the computer through the operating system To remove the hard drive 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface 6 Remove the battery from the computer 7 With the hard drive bay toward you loosen the 2 hard drive cover scr...

Page 69: ...to the hard drive bay 1 2 Pull the hard drive tab 2 to the right until the hard drive snaps into place 3 Align the tabs 1 on the hard drive cover with the notches on the computer 4 Close the cover 2 Inserting and removing a hard drive 59 Antenna House XSL Formatter Evaluation http www antennahouse com ...

Page 70: ...ng a powered drive be sure that the drive is turned off and the AC power cord is unplugged 1 Connect the drive to the computer 2 If you are connecting a powered drive plug the device power cord into a grounded AC outlet 3 Turn on the drive To disconnect an unpowered external drive turn off the drive and then disconnect it from the computer To disconnect a powered external drive turn off the drive ...

Page 71: ...the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case Sharing an optical drive Although your computer does not have an integrated optical drive you can easily access software install applications and access data by sharing an optical drive connected to another computer in your network Sharing drives is a feature of t...

Page 72: ...ect the Sharing tab Advanced Sharing 4 Select the Share this folder check box 5 Type a name for the optical drive in the Share name text box 6 Click Apply and then click OK 7 To view the shared optical drive on your computer select Start Control Panel Network and Internet Network and Sharing Center 62 Chapter 10 Drives Antenna House XSL Formatter Evaluation http www antennahouse com ...

Page 73: ...city by touching a grounded metal object NOTE To use a dual channel configuration when adding a second memory module be sure that both memory modules are the same size To add or replace a memory module 1 Save your work 2 Shut down the computer and close the display If you are not sure whether the computer is off or in Hibernation turn the computer on by sliding the power switch Then shut down the ...

Page 74: ... memory module after removal place it in an electrostatic safe container 10 Insert a new memory module CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module and do not bend the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree...

Page 75: ... that you do not bend the memory module 11 Align the tabs 1 on the memory module compartment cover with the notches on the computer 12 Close the cover 2 13 Tighten the 2 memory module compartment screws 3 14 Replace the battery 15 Turn the computer right side up and then reconnect external power and external devices 16 Turn on the computer 65 Antenna House XSL Formatter Evaluation http www antenna...

Page 76: ...ata ł Firewall software ł Windows updates Unauthorized access to Setup Utility BIOS settings and other system identification information Administrator password Ongoing or future threats to the computer Critical security updates from Microsoft Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable slot used with an optional security cable Usi...

Page 77: ...een saver passwords select Start Help and Support Setting passwords in Windows Password Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility contents User password Protects access to a Windows user account It also protects access to the computer contents and must be entered when you exit Sleep or Hibernation Setti...

Page 78: ...p Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select Security Set Administrator Password and then press enter ł To set an administrator password type your password in the Enter New Password and Confirm New Password fields and then press enter ł To change an administrator password type your current p...

Page 79: ...essful attempts to enter the password you must restart the computer and try again Using antivirus software When you use the computer to access e mail a network or the Internet you expose it to computer viruses Computer viruses can disable the operating system programs or utilities or cause them to abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damag...

Page 80: ...dates to the operating system and other software may have become available after the computer was shipped To be sure that all available updates are installed on the computer observe these guidelines ł Run Windows Update as soon as possible after you set up your computer Use the update link at Start All Programs Windows Update ł Run Windows Update monthly thereafter ł Obtain updates to Windows and ...

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Page 82: ...indows using your fingerprint follow these steps 1 Immediately after you have registered your fingerprints restart Windows 2 Swipe any of your registered fingers to log on to Windows 72 Chapter 12 Security Antenna House XSL Formatter Evaluation http www antennahouse com ...

Page 83: ...you create NOTE Computers with a solid state drive SSD may not have a recovery partition Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software To check for the presence of a recovery partition select Start right click Computer click Manage and then click Disk Management If the partition is present an HP Recovery d...

Page 84: ...es in the Documents library and back up this folder periodically ł Back up templates stored in their associated programs ł Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document follow these steps 1 Display the screen 2...

Page 85: ... to your system NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your system files and settings When to create restore points ł Before you add or extensively modify software or hardware ł Periodically whenever the system is performing optimal...

Page 86: ...discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into an optional external optical drive and restart the computer 3 Follow the on screen instructions Recovering from the dedicated recovery partition select models only NOTE Computers with an SSD may not have a recovery partition If the computer does not have a recovery partition you w...

Page 87: ... change the language of Setup Utility If Setup Utility is not already running begin at step 1 If Setup Utility is already running begin at step 2 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or Open Setup Utility by turning on or restarting the computer While the Pres...

Page 88: ...stem time and date and identification information about the computer is displayed 3 To exit Setup Utility without changing any settings use the arrow keys to select Exit Exit Discarding Changes and then press enter Restoring default settings in Setup Utility The following procedure explains how to restore the Setup Utility default settings If Setup Utility is not already running begin at step 1 If...

Page 89: ... Utility options NOTE Some of the Setup Utility menu items listed in this chapter may not be supported by your computer Main menu Select To do this System information ł View and change the system time and date ł View identification information about the computer ł View specification information such as processor information memory size and system BIOS Security menu Select To do this Administrator ...

Page 90: ...iagnostic test on the system memory Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Updating the BIOS Determining the BIOS version To determine whe...

Page 91: ...tware for your computer Select Start Help and Support Maintain 2 Follow the instructions on the screen to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to...

Page 92: ...ollowing the instructions on the screen NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive 82 Chapter 14 Setup Utility BIOS Antenna House XSL Formatter Evaluation http www antennahouse com ...

Page 93: ...tage 18 5 V dc 3 5 A 65W Operating current 3 5 A NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms NOTE The computer operating voltage and current can be found on the system regulatory label on the bottom of the computer Operating environment Factor Metric U S Temperature Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonop...

Page 94: ...xternal power for more than 2 weeks remove the battery and store it separately ł If you are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE ł If the computer has a wireless device or a cell phone device installed such as an 802 11b g device a Global System for Mobile Communications GSM device or a General Packet Radio Service GPRS device the use of ...

Page 95: ...2 This is an alphanumeric identifier that is unique to each product Ń Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Ń Model description 4 This is an alphanumeric identifier used to locate documents drivers and support for the computer Ń W...

Page 96: ...lect models only Provides the ICCID Integrated Circuit Card Identifier of your SIM This label is located inside the battery bay ł HP Mobile Broadband Module serial number label select models only Provides the serial number of your HP Mobile Broadband Module This label is located inside the battery bay 86 Appendix A Product information Antenna House XSL Formatter Evaluation http www antennahouse co...

Page 97: ...an an AC outlet plug the computer into an AC outlet using the AC adapter Be sure that the power cord and AC adapter connections are secure The TouchPad is behaving erratically If the TouchPad is behaving erratically follow these guidelines ł Be sure that TouchPad is on If the TouchPad light is amber lightly press and hold the TouchPad on off button for 2 seconds to turn on the TouchPad If the Touc...

Page 98: ...emperature Then be sure to keep all vents free from obstructions while you are using the computer WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft sur...

Page 99: ...connection is not working If a wireless network connection is not working as expected follow these suggestions ł Select Start Control Panel Network and Internet Network and Sharing ł Be sure that the wireless device is turned on wireless light is off If the light is amber press the wireless key to turn on the wireless device ł Be sure that the computer wireless antennas are free from obstructions ...

Page 100: ...ting to a WLAN the network is protected by security You must have the current codes to make a connection on a secure network The SSID and network key are alphanumeric codes that you enter into your computer to identify your computer to the network ł For a network connected to your personal wireless router review the router user guide for instructions on setting up the same codes on both the router...

Page 101: ...e in a hotspot where several WLANs are active several will be displayed 3 Click a network and then click Remove Cannot connect to the wireless router If you are trying to connect to the wireless router and are unsuccessful reset the wireless router by removing power from the router for 10 to 15 seconds If the computer still cannot make a connection to a WLAN restart the wireless router For details...

Page 102: ...16 Bluetooth label 86 Bluetooth wireless devices 24 boot options 80 boot order 80 buttons left TouchPad 8 right TouchPad 8 rotate 11 TouchPad on off 8 wireless 11 C cables USB 54 calibrating battery 49 caps lock light identifying 9 CD drive 60 Certificate of Authenticity label 85 charging batteries 47 checking audio functions 88 cleaning TouchPad and keyboard 85 clicks changing settings 32 testing...

Page 103: ...age up 34 using 34 HP Mobile Broadband Module 22 HP ProtectSmart Hard Drive Protection 56 HP USB Ethernet Adapter connecting 25 hubs 53 I icons network 16 90 wireless 16 input power 83 Instant Web disabling 7 enabling 7 starting 6 using 6 instant Web starting Windows 6 integrated webcam light identifying 13 interference minimizing 91 internal microphones identifying 13 Internet choosing an ISP 15 ...

Page 104: ...ng 12 power light identifying 11 power switch identifying 11 power on password creating 69 entering 69 managing 69 primary hard disk self test 80 Product Key 85 product name and number computer 85 programs using 36 projector connecting 40 Q quick troubleshooting 87 R readable media 43 recovering a program or driver 73 recovering from the dedicated recovery partition 76 recovering from the recovery...

Page 105: ...54 USB devices connecting 53 description 53 removing 54 USB hubs 53 USB port identifying 12 USB ports identifying 12 53 using system restore 75 V vents identifying 10 12 14 Virtualization Technology 79 volume adjust 37 keys 37 mute 37 volume keys identifying 33 W webcam adjusting properties 39 identifying 13 webcam light identifying 13 Windows application key identifying 10 Windows Connect to the ...

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