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Using HP ProtectSmart Hard Drive Protection

HP ProtectSmart Hard Drive Protection protects a hard drive by parking the drive and halting data
requests under either of the following conditions:

●

You drop the computer.

●

You move the computer with the display closed while the computer is running on battery power.

A short time after the end of one of these events, HP ProtectSmart Hard Drive Protection returns the
hard drive to normal operation.

NOTE:

Because solid-state drives (SSD) lack moving parts, HP ProtectSmart Hard Drive Protection

is unnecessary.

NOTE:

Hard drives connected to USB ports are not covered by HP ProtectSmart Hard Drive

Protection.

For more information, refer to the HP ProtectSmart Hard Drive Protection software Help.

Identifying HP ProtectSmart Hard Drive Protection status

The drive light on the computer turns amber to show that the drive is parked. To determine whether
drives are currently protected or whether a drive is parked, select 

Start

 

>

 

Control Panel

 

>

 

Hardware

and Sound

 

>

 

Windows Mobility Center

:

●

If the software is enabled, a green check mark is superimposed over the hard drive icon.

●

If the software is disabled, a red X is superimposed over the hard drive icon.

●

If the drives are parked, a yellow moon is superimposed over the hard drive icon.

The icon in the Mobility Center may not show the most up-to-date status for the drive. For immediate
updates after a change in status, you need to enable the notification area icon.

To enable the notification area icon:

1.

Select 

Start

 

>

 

Control Panel

 

>

 

Hardware and Sound

 

>

 

HP ProtectSmart Hard Drive

Protection

.

NOTE:

If prompted by User Account Control, click 

Yes

.

2.

On the 

Icon in System Tray

 row, click 

Show

.

3.

Click 

OK

.

Managing power with a parked hard drive

If HP ProtectSmart Hard Drive Protection has parked the drive, the computer will behave in the following
ways:

●

The computer will not shut down.

●

The computer will not initiate Sleep or Hibernation, except as described in the following Note.

NOTE:

If the computer is running on battery power and reaches a critical battery level, HP

ProtectSmart Hard Drive Protection allows the computer to initiate Hibernation.

Using HP ProtectSmart Hard Drive Protection

71

Summary of Contents for TouchSmart Series

Page 1: ...HP TouchSmart User Guide ...

Page 2: ...t to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition January 2010 Document Part Number 582064 001 Product notice ...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ...g ISP provided icons 12 Using the Windows Connect to the Internet Wizard 13 Creating a wireless connection 14 Identifying wireless icons and controls 14 Identifying wireless and network status icons 14 Using the wireless key and button 15 Using Wireless Assistant software 15 Using operating system controls 16 Connecting to a WLAN 16 Connecting to an existing wireless network 17 Setting up a wirele...

Page 6: ... 26 Scrolling 26 Pinching Zooming 27 Rotating 27 Using the digitizer pen 29 Identifying the pen components 29 Holding the pen 29 Storing the pen 29 Using the touch screen 30 Rotating the display 30 Using the rotate button 31 Using touch screen gestures 31 Tapping or clicking 31 Flicking 32 Dragging 32 Scrolling 32 Rotating 33 Pinching 33 Setting touch screen preferences 34 Using the action keys 35...

Page 7: ...tting password protection on wakeup 53 Using battery power 54 Finding battery information in Help and Support 54 Using Battery Check 54 Displaying the remaining battery charge 55 Removing or inserting the battery 55 Charging a battery 56 Maximizing battery discharge time 57 Managing low battery levels 57 Identifying low battery levels 57 Resolving a low battery level 58 Resolving a low battery lev...

Page 8: ...ion status 71 Managing power with a parked hard drive 71 Using HP ProtectSmart Hard Drive Protection software 72 Replacing a hard drive 73 Using external drives 77 Connecting optional external drives 77 Using an external optical drive select models only 77 Removing an optical disc when the disc tray will not open 77 Sharing an optical drive 79 8 Memory modules Adding or replacing memory modules 81...

Page 9: ...g a recovery 99 Recovering from the recovery discs 99 Recovering from the dedicated recovery partition select models only 99 11 Setup Utility BIOS Starting Setup Utility 101 Using Setup Utility 102 Changing the language of Setup Utility 102 Navigating and selecting in Setup Utility 102 Displaying system information 103 Restoring default settings in Setup Utility 103 Exiting Setup Utility 103 Setup...

Page 10: ...Cleaning the TouchPad and keyboard 113 Labels 114 Index 115 x ...

Page 11: ...1 Features 1 ...

Page 12: ...device configurations using Device Manager NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing applications running utilities or changing Windows settings Refer to Help and Support for more information Identifying software To see a list of the software installed on the compu...

Page 13: ...le tap the TouchPad off indicator NOTE When the TouchPad zone is active the light is off 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse 4 TouchPad zone Moves the pointer and selects or activates items on the screen Components 3 ...

Page 14: ... Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on NOTE Wireless devices are enabled at the factory Amber All wireless devices are off 4 TouchPad off indicator Amber The TouchPad is off Off The TouchPad is on 4 Chapter 1 Features ...

Page 15: ...Executes frequently used system functions when pressed in combination with an arrow key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the cursor 5 Action keys Execute frequently used system functions Front components Components 5 ...

Page 16: ...ents Component Description 1 Fingerprint reader select models only Allows a fingerprint logon to Windows instead of a password logon 2 Rotate button Rotates the screen image counterclockwise to 4 orientations landscape primary portrait primary landscape secondary and portrait secondary NOTE Computers with WWAN capabilities only support landscape primary and portrait secondary orientations 3 Power ...

Page 17: ...ton Turns the wireless feature on or off but does not establish a wireless connection NOTE A wireless network must be set up in order to establish a wireless connection 7 Digital Media Slot Supports the following digital card formats Memory Stick Memory Stick Pro MultiMediaCard Secure Digital Memory Card xD Picture Card 8 USB ports 2 Connect optional USB devices 9 Battery light Off The computer is...

Page 18: ...SB port Connects an optional USB device 4 Audio out headphone jack Audio in microphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio Also connects an optional headset microphone NOTE When a device is connected to the jack the device speakers are disabled 5 Drive light Blinking white The hard drive is being accessed Amber HP ...

Page 19: ...ted and folded flat so that you can view content while carrying the computer The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are lo...

Page 20: ... battery bay at the factory 3 Vents 4 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Hard drive bay Holds the hard drive 5 Memory module compartment Contains the memory module slots 10 Chapter 1 Features ...

Page 21: ...earn about adding the computer to an existing network or setting up a wireless network refer to Creating a wireless connection on page 14 Wired You can access the Internet by connecting to a broadband network using the RJ 45 network jack To learn about connecting using the RJ 45 jack refer to Connecting to a wired network on page 23 11 ...

Page 22: ...hich you purchased the computer you can access the utility by using the following method Select Start All Programs Online Services Get Online The Internet Services Offers utility assists with these tasks Signing up for a new Internet account Configuring the computer to use an existing account Using ISP provided icons If ISP provided icons are supported in the country or region in which you purchas...

Page 23: ...om the list provided within the wizard The list of ISP providers is not available in all regions If you have selected an unlisted ISP and the ISP has provided you with such information as a specific IP address and POP3 and SMTP settings To access the Windows Connect To The Internet Wizard and instructions for using the wizard select Start Help and Support NOTE If you are prompted within the wizard...

Page 24: ... area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information on wireless technology refer to the information and Web site links provided in H...

Page 25: ...reless devices are enabled at the factory you can use the wireless key or wireless button to turn on or turn off the wireless devices simultaneously Individual wireless devices can be controlled through Wireless Assistant software Using Wireless Assistant software A wireless device can be turned on or off using the Wireless Assistant software If a wireless device is disabled in Setup Utility it mu...

Page 26: ...networks and diagnose and repair network problems To access the Network and Sharing Center select Start Control Panel Network and Internet Network and Sharing Center For more information select Start Help and Support Connecting to a WLAN With a WLAN device you can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or ...

Page 27: ...o the Internet you need the following equipment A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider ISP A wireless router purchased separately 2 The wireless computer 3 The illustration below shows an example of a wireless network installation that is connected to the Internet NOTE When setting up a wireless connection be sure that yo...

Page 28: ...the privacy of your wireless network Many routers are shipped with a default network name and with security disabled If you change the default network name or enable security during the router setup record the information and store it in a safe place You will need this information when you configure the computer and any other existing computers to access the router NOTE If you do not enable securi...

Page 29: ...n protect your network from the most common wireless security risks Work behind a firewall A firewall is a barrier that checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in many varieties both software and hardware Some networks use a combination of both types Use wireless encryption A variety of sophisticated encryption ...

Page 30: ...a label inside the battery bay of your computer Some mobile network operators require the use of a subscriber identity module SIM A SIM contains basic information about you such as a personal identification number PIN as well as network information Some computers include a SIM that is preinstalled in the battery bay If the SIM is not preinstalled it may be provided in the HP Mobile Broadband infor...

Page 31: ...e computer Removing a SIM To remove a SIM 1 Shut down the computer If you are not sure whether the computer is off or in Hibernation turn the computer on by sliding the power switch Then shut down the computer through the operating system 2 Close the display 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a f...

Page 32: ...information on configuring and using Bluetooth devices refer to the Bluetooth software Help Bluetooth and Internet Connection Sharing ICS HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet When two or more computers are connected using Bluetooth and Internet Connection Sharing ICS is enabled on ...

Page 33: ...m TV and radio reception orient the circuitry end of the cable 2 toward the computer To connect to a LAN 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the network cable into a network wall jack 2 WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem cable or telephone cable into an RJ 45 network jack Connecting t...

Page 34: ...3 Pointing devices touch screen and keyboard 24 Chapter 3 Pointing devices touch screen and keyboard ...

Page 35: ...e representing your computer and select Mouse settings Using the TouchPad To move the pointer touch and slide one finger across the TouchPad surface in the direction you want the pointer to go Use the left and right TouchPad buttons like the corresponding buttons on an external mouse NOTE For information on identifying the TouchPad components refer to TouchPad on page 3 Turning the TouchPad on and...

Page 36: ...evice Settings tab 2 Select the device and then click Settings 3 Select the gesture that you want to disable or reenable 4 Click Apply and then click OK NOTE Your computer also supports additional TouchPad features that are disabled at the factory To view and enable these features click the Synaptics icon in the notification area at the far right of the taskbar and then click the Device Settings t...

Page 37: ...and then moving them together to gradually decrease the object s size Rotating Rotating allows you to rotate items such as photos and pages To rotate anchor your left forefinger in the TouchPad zone Move the right forefinger around the anchored finger in a sweeping motion moving from twelve o clock to three o clock To reverse the rotation move your right forefinger from three o clock to twelve o c...

Page 38: ...28 Chapter 3 Pointing devices touch screen and keyboard ...

Page 39: ...ost Windows programs Identifying the pen components The pen interacts with the computer whenever the tip 1 of the pen is pressed against the screen The pen tether eyelet 2 allows you to connect a tether from the pen to the pen tether hole on the computer Holding the pen Hold the pen as if you were writing with a standard pen or pencil Storing the pen To store the pen when you are not using it inse...

Page 40: ...ay To rotate the display and use the computer in slate mode 1 Open the display 2 Rotate the display 180 degrees either clockwise or counterclockwise 3 Lower the display over the keyboard 30 Chapter 3 Pointing devices touch screen and keyboard ...

Page 41: ...it secondary 4 orientations Using touch screen gestures The computer allows you to use your fingers or the digitizer pen to perform certain actions on the touch screen NOTE The instructions in this section are based on the preferences set at the factory To modify settings for recognized clicks and flicks select Start Control Panel Hardware and Sound Pen and Touch NOTE Some gestures are not support...

Page 42: ...er on an item on the screen and then move your finger to drag the item to a new location You can also use this motion to slowly scroll through documents Scrolling Scrolling is useful for moving up or down on a page or image To scroll place two fingers slightly apart on the screen and then drag them across the screen in an up down left or right motion NOTE Scrolling speed is controlled by finger sp...

Page 43: ...ound your thumb Pinching Pinching allows you to zoom in or out on items such as PDFs images and photos To pinch Zoom out by holding two fingers apart on the screen and then pull the fingers together to decrease an object s size Zoom in by holding two fingers together on the screen and then pull the fingers apart to increase an object s size Using the touch screen 33 ...

Page 44: ...d Printers Then right click the device representing your computer and select Mouse settings These preferences apply to any pointing device in the system To change or test click settings 1 Select Start Control Panel Hardware and Sound Pen and Touch Pen Options tab 2 Under Pen Actions select the action and then click Settings 3 After making any changes or testing the settings click OK To change or c...

Page 45: ...s level incrementally when you hold down this key Screen brightness up Increases the screen brightness level incrementally when you hold down this key Switch screen image Switches the screen image among display devices connected to the system For example if a monitor is connected to the computer pressing this key alternates the screen image from computer display to monitor display to simultaneous ...

Page 46: ...is key Mute Mutes or restores speaker sound Wireless Turns the wireless feature on or off NOTE This key does not establish a wireless connection To establish a wireless connection a wireless network must be set up prt sc Print screen Takes a snapshot or picture of your computer screen and copies it to the clipboard 36 Chapter 3 Pointing devices touch screen and keyboard ...

Page 47: ...own Go home fn left arrow Returns the cursor to the beginning of the line where the cursor is located or returns to the beginning of the document Go to the end fn right arrow Places the cursor at the end of the line or scrolls to the end of the document To use a hotkey command follow either of these steps Briefly press the fn key and then briefly press the second key of the hotkey command or Press...

Page 48: ...4 Multimedia 38 Chapter 4 Multimedia ...

Page 49: ...or listening to music Integrated microphones for recording your own audio Integrated webcam that allows you to capture and share video Preinstalled multimedia software that allows you to play and manage your music movies and pictures Multimedia keys that provide fast access to multimedia tasks The following sections explain how to use the multimedia components included with your computer Multimedi...

Page 50: ...e play pause key 2 to play the disc When an audio CD or a DVD is playing use the following keys To play the previous track of an audio CD or the previous chapter of a DVD press the previous track key 1 To pause or resume playing the disc press the play pause key 2 To stop the disc press the stop key 3 To play the next track of an audio CD or the next chapter of a DVD press the next track key 4 40 ...

Page 51: ...res With an Internet connection play classic oldies choose from a range of TV shows and channels and watch the HP TV channel streamed in full screen Photo and video upload support Upload your photos to an Internet photo service such as Snapfish Upload your home videos directly to YouTube Upload videos you created with the webcam to the Internet Pandora Internet radio North America only Listen to m...

Page 52: ... on your computer NOTE For additional information on external optical drives refer to Using external drives on page 77 Share the optical drive that is connected to another computer on your network NOTE You must have a network set up in order to share an optical drive For additional information on sharing optical drives refer to Sharing an optical drive on page 79 NOTE Some discs such as DVD movies...

Page 53: ...udio CDs with an optional optical drive Adjusting the volume You can adjust the volume using the computer volume keys To decrease volume press the volume down key 1 To increase volume press the volume up key 2 To mute or restore speaker sound press the mute key 3 NOTE Volume can also be controlled through the Windows operating system and some programs Connecting external audio devices WARNING To r...

Page 54: ...s Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone Be sure that the device cable is securely connected to the correct jack on your computer Be sure to install any drivers required by the external device NOTE A driver is a required program that acts like a translator between the device and the programs that use the device 44 Ch...

Page 55: ...ad your video to YouTube or Tap the small Webcam icon 2 at the bottom of the screen For optimum performance observe the following guidelines while using the webcam If you are having trouble viewing or sending multimedia files to someone on another LAN or outside your network firewall temporarily disable the firewall perform the task you want to perform and then reenable the firewall To permanently...

Page 56: ...istinct from saturation which measures the intensity of the hue Saturation Controls the strength of color in the final image A higher saturation setting creates a bolder image a lower saturation setting creates a more subtle image Sharpness Controls the definition of edges in an image A higher sharpness setting creates a more defined image a lower sharpness setting creates a softer image Gamma Con...

Page 57: ...splay an image press the switch screen image key to transfer the image to the device Repeatedly pressing this key alternates the screen image between the computer display and the device Connecting an HDMI device The computer includes an HDMI High Definition Multimedia Interface port The HDMI port connects the computer to an optional video or audio device such as a high definition television or any...

Page 58: ...ce such as a high definition TV to the HDMI port on your computer Then configure the default audio playback device as follows 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click either Digital Output or Digital Output Device HDMI 3 Click Set Default and then click OK To return audio to the computer spe...

Page 59: ...5 Power management 49 ...

Page 60: ...ed period Although you can shut down the computer with the power switch the recommended procedure is to use the Windows Shut down command To shut down the computer NOTE If the computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible 1 Save your work and close all open programs 2 Click Start 3 Click Shut down If the computer is unresponsi...

Page 61: ...ystem is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power Power settings and timeouts can be changed using Power Options in Windows Control Panel With the computer on you can initiate Sleep in any of the following ways Briefly slide the power switch Close the display Click Start click the a...

Page 62: ... keys to adjust screen brightness as needed If you leave your work initiate Sleep or Hibernation or shut down the computer Using the battery meter The battery meter is located in the notification area at the far right of the taskbar The battery meter allows you to quickly access power settings view remaining battery charge and select a different power plan To display the percentage of remaining ba...

Page 63: ...en click More power options or Select Start Control Panel System and Security Power Options 2 Select a power plan and then click Change plan settings 3 Change the settings as needed 4 To change additional settings click Change advanced power settings and make your changes Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation...

Page 64: ...placement battery provided by HP or a compatible battery purchased from HP Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Finding battery information in Help and Support Help and Support provides the following tools and information about the battery Battery Check to...

Page 65: ...tiate Hibernation or shut down the computer through Windows before removing the battery To remove the battery 1 Close the display and turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery NOTE The battery release latch automatically returns to its original position 3 Pivot the battery 2 upward and remove it from the computer 3 To insert the batt...

Page 66: ...take longer if a battery is new has been unused for 2 weeks or more or is much warmer or cooler than room temperature To prolong battery life and optimize the accuracy of battery charge displays follow these recommendations If you are charging a new battery charge it fully before turning on the computer Charge the battery until the battery light turns white NOTE If the computer is on while the bat...

Page 67: ...cribes the alerts and system responses set at the factory Some low battery alerts and system responses can be changed using Power Options in Windows Control Panel Preferences set using Power Options do not affect lights Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the battery meter icon in the notification area...

Page 68: ... the computer lacks sufficient power to exit Hibernation follow these steps 1 Insert a charged battery or plug the computer into external power 2 Exit Hibernation by sliding the power switch Calibrating a battery To maximize battery performance you should calibrate a battery under the following conditions When battery charge displays seem inaccurate When you observe a significant change in battery...

Page 69: ...omputer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Battery Check notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition A message refers you to the HP Web site for more informat...

Page 70: ...to close all programs before switching NOTE HDMI only works in the High performance mode If you use the Power saving mode you will not be able to use HDMI When you switch between AC and battery power you are notified that the computer is about to switch graphics modes If you prefer you can choose to continue using the same graphics mode While the computer switches modes the screen goes blank for a...

Page 71: ...hen you disconnect external AC power the following events occur The computer switches to battery power The display brightness is automatically decreased to save battery life To increase display brightness press the screen brightness up key or reconnect the AC adapter Connecting AC power WARNING To reduce the risk of electric shock or damage to the equipment Plug the power cord into an AC outlet th...

Page 72: ...To test the AC adapter 1 Remove the battery from the computer 2 Connect the AC adapter to the computer and then plug it into an AC outlet 3 Turn on the computer If the power light turns on the AC adapter is working properly If the power light remains off the AC adapter is not functioning and should be replaced Contact technical support for information on obtaining a replacement AC power adapter Se...

Page 73: ...6 External devices 63 ...

Page 74: ...ry Stick Pro MultiMediaCard Secure Digital Memory Card xD Picture Card Inserting a digital card CAUTION To prevent damage to the digital card connectors use minimal force to insert a digital card 1 Hold the digital card label side up with the connectors toward the computer 2 Insert the card into the Digital Media Slot and then push in on the card until it is firmly seated You will hear a sound whe...

Page 75: ...m Copying window 2 To remove a digital card a Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon the arrow at the left of the notification area b Click the name of the digital card in the list NOTE You are prompted that it is safe to remove th...

Page 76: ... device CAUTION To prevent damage to a USB connector use minimal force to connect a USB device To connect a USB device to the computer connect the USB cable for the device to the USB port You will hear a sound when the device has been detected NOTE The first time you connect a USB device the Installing device driver software message is displayed in the notification area at the far right of the tas...

Page 77: ...right of the taskbar NOTE To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon the arrow at the left of the notification area 2 Click the name of the device in the list NOTE You are prompted that it is safe to remove the hardware device 3 Remove the device Using a USB device 67 ...

Page 78: ...7 Drives 68 Chapter 7 Drives ...

Page 79: ...on turn the computer on and then shut it down through the operating system Do not use excessive force when inserting a drive into a drive bay Do not type on the keyboard or move the computer while the optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Av...

Page 80: ...includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing applications running utilities or changing Windows settings Refer to Help and Support for more information For additional information access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for...

Page 81: ...re and Sound Windows Mobility Center If the software is enabled a green check mark is superimposed over the hard drive icon If the software is disabled a red X is superimposed over the hard drive icon If the drives are parked a yellow moon is superimposed over the hard drive icon The icon in the Mobility Center may not show the most up to date status for the drive For immediate updates after a cha...

Page 82: ...disable HP ProtectSmart Hard Drive Protection Additionally members of an Administrator group can change the privileges for non Administrator users Determine whether a drive in the system is supported To open the software and change settings follow these steps 1 In Mobility Center click the hard drive icon to open the HP ProtectSmart Hard Drive Protection window or Select Start Control Panel Hardwa...

Page 83: ...hut down the computer through the operating system To remove the hard drive 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface 6 Remove the battery from the computer 7 Remove the memory module compartment cover a Loosen the 2 memory m...

Page 84: ...e cover 2 9 Pull the hard drive tab to the left 1 to disconnect the hard drive 10 Lift the hard drive 2 out of the hard drive bay To install a hard drive 1 Insert the hard drive into the hard drive bay 1 74 Chapter 7 Drives ...

Page 85: ...lign the tabs 1 on the hard drive cover with the notches on the computer b Close the cover 2 c Tighten the hard drive cover screws 3 4 Replace the memory module compartment cover a Align the tabs 1 on the memory module compartment cover with the notches on the computer b Close the cover 2 Replacing a hard drive 75 ...

Page 86: ...ghten the 2 memory module compartment cover screws 3 5 Replace the battery 6 Turn the computer right side up and then reconnect external power and external devices 7 Turn on the computer 76 Chapter 7 Drives ...

Page 87: ... disconnect it from the computer To disconnect a powered external drive turn off the drive disconnect it from the computer and then unplug the AC power cord Using an external optical drive select models only Select computer models ship with an external optical drive An external optical drive connects to a USB port on the computer and enables you to read data discs play music and watch movies If yo...

Page 88: ...le while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case 78 Chapter 7 Drives ...

Page 89: ...11 for additional information on setting up a network NOTE Some discs such as DVD movies and game discs may be copy protected and therefore unusable through DVD or CD sharing To share an optical drive 1 From the computer with the optical drive you are sharing select Start Computer 2 Right click the optical drive you want to share and click Properties 3 Select the Sharing tab Advanced Sharing 4 Sel...

Page 90: ...8 Memory modules 80 Chapter 8 Memory modules ...

Page 91: ...re discharged of static electricity by touching a grounded metal object NOTE To use a dual channel configuration when adding a second memory module be sure that both memory modules are the same size To add or replace a memory module 1 Save your work 2 Shut down the computer and close the display If you are not sure whether the computer is off or in Hibernation turn the computer on by sliding the p...

Page 92: ...on the memory module To protect a memory module after removal place it in an electrostatic safe container 10 Insert a new memory module CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module and do not bend the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With...

Page 93: ...dule be sure that you do not bend the memory module 11 Align the tabs 1 on the memory module compartment cover with the notches on the computer 12 Close the cover 2 13 Tighten the 2 memory module compartment cover screws 3 14 Replace the battery 15 Turn the computer right side up and then reconnect external power and external devices 16 Turn on the computer Adding or replacing memory modules 83 ...

Page 94: ...9 Security 84 Chapter 9 Security ...

Page 95: ...om being mishandled or stolen NOTE Before you send your computer for service remove all password and fingerprint settings Computer risk Security feature Unauthorized use of the computer Power on password or fingerprint reader Computer viruses Norton Internet Security software Unauthorized access to data Firewall software Windows updates Unauthorized access to Setup Utility BIOS settings and other ...

Page 96: ...ows prompt Use the following tips for creating and saving passwords When creating passwords follow requirements set by the program Write down your passwords and store them in a secure place away from the computer Do not store passwords in a file on the computer Do not use your name or other personal information that could be easily discovered by an outsider The following sections list Windows and ...

Page 97: ...ck before the Press the ESC key for Startup Menu message is displayed you must enter the administrator password to access Setup Utility Managing an administrator password To set change or delete this password follow these steps 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press...

Page 98: ...ess the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select Security Set Power On Password and then press enter To set a power on password type your password in the Enter New Password and Confirm New Password fields and then press enter To change a power on password type your curr...

Page 99: ...pt up to date Norton Internet Security an antivirus program is preinstalled on the computer The software includes 60 days of free updates It is strongly recommended that you protect the computer against new viruses beyond 60 days by purchasing extended update service Instructions for using and updating Norton Internet Security software and for purchasing extended update service are provided within...

Page 100: ...ctivity and automatic monitoring of all incoming and outgoing traffic Refer to the firewall user guide or contact your firewall manufacturer for more information NOTE Under some circumstances a firewall can block access to Internet games interfere with printer or file sharing on a network or block authorized e mail attachments To temporarily resolve the problem disable the firewall perform the tas...

Page 101: ... become available after the computer was shipped To be sure that all available updates are installed on the computer observe these guidelines Run Windows Update as soon as possible after you set up your computer Use the update link at Start All Programs Windows Update Run Windows Update monthly thereafter Obtain updates to Windows and other Microsoft programs as they are released from the Microsof...

Page 102: ...t the computer from being mishandled or stolen 1 Loop the security cable around a secured object 2 Insert the key 1 into the cable lock 2 3 Insert the cable lock into the security cable slot on the computer 3 and then lock the cable lock with the key 4 Remove the key and keep it in a safe place 92 Chapter 9 Security ...

Page 103: ...egistration Training page opens 4 View the demonstration and then click Next The Register a Fingerprint page opens 5 Click the finger on the screen that corresponds to the finger you want to register The next page opens outlining that finger in green 6 Slowly swipe your chosen finger over the fingerprint sensor NOTE If the swipe is not completed correctly a message explains why the swipe was unsuc...

Page 104: ...s fingerprint access to the computer must repeat steps 1 through 9 Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint follow these steps 1 Immediately after you have registered your fingerprints restart Windows 2 Swipe any of your registered fingers to log on to Windows 94 Chapter 9 Security ...

Page 105: ...estore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recovering a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Performing a full system recovery Recovery Manager software feature With Re...

Page 106: ...R DVD R BD R writable Blu ray or CD R discs All these discs are purchased separately DVDs and BDs have a much higher capacity than CDs If you use CDs up to 20 discs may be required whereas only a few DVDs or BDs are required NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software The computer must be co...

Page 107: ... To copy the screen and paste it into a word processing document follow these steps 1 Display the screen 2 Copy the screen To copy only the active window press alt prt sc To copy the entire screen press prt sc 3 Open a word processing document and then select Edit Paste 4 Save the document You can back up your information to an optional external hard drive a network drive or discs When backing up ...

Page 108: ... e mails created since the last restore point You also can create additional restore points to provide increased protection for your system files and settings When to create restore points Before you add or extensively modify software or hardware Periodically whenever the system is performing optimally NOTE If you revert to a restore point and then change your mind you can reverse the restoration ...

Page 109: ... recovery discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into an optional external optical drive and restart the computer 3 Follow the on screen instructions Recovering from the dedicated recovery partition select models only NOTE Computers with an SSD may not have a recovery partition If the computer does not have a recovery parti...

Page 110: ...11 Setup Utility BIOS 100 Chapter 11 Setup Utility BIOS ...

Page 111: ...r preferences To start Setup Utility Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc 2 When t...

Page 112: ...ion Language and then press enter 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 To save your change and exit Setup Utility use the arrow keys to select Exit Exit Saving Changes and then press enter Your change goes into effect immediately Navigating and selecting in Setup Utility Because Setup Util...

Page 113: ...mputer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select Exit Load Setup Defaults...

Page 114: ...After either choice the computer restarts in Windows 104 Chapter 11 Setup Utility BIOS ...

Page 115: ... Select To do this Language Change the Setup Utility language Virtualization Technology select models only Enable disable the processor Virtualization Technology LAN Power Saving Enable disable the LAN power saving Reduces the power consumption of the LAN controller Fan Always On Enabled disable Fan Always On When enabled the computer fan will always be on Action Keys Mode Enable disable the Actio...

Page 116: ... Floppy Network Adapter Diagnostics menu Select To do this Primary Hard Disk Self Test Run a comprehensive self test on the hard drive Memory Test Run a diagnostic test on the system memory 106 Chapter 11 Setup Utility BIOS ...

Page 117: ...s displayed in the lower left corner of the screen press f10 2 If Setup Utility does not open with the system information displayed use the arrow keys to select the Main menu When the Main menu is selected BIOS and other system information is displayed 3 To exit Setup Utility use the arrow keys to select Exit Exit Discarding Changes and then press enter Downloading a BIOS update CAUTION To prevent...

Page 118: ...is path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 Open Windows Explorer by...

Page 119: ...A Product information 109 ...

Page 120: ...n AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input power Rating Operating voltage 18 5 V dc 3 5 A 65W Operating current 3 5 A NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms NOTE The computer operating voltage and curr...

Page 121: ...5 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Operating environment 111 ...

Page 122: ...ring a flight check with the airline in advance If the computer will be unused and disconnected from external power for more than 2 weeks remove the battery and store it separately If you are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE If the computer has a wireless device or a cell phone device installed such as an 802 11b g device a Global Sys...

Page 123: ...ointer to jump around on the screen To avoid this clean the TouchPad with a damp cloth and wash your hands frequently when using the computer WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Clean the keyboard regularly to prevent keys from...

Page 124: ...t Key You may need the Product Key to update or troubleshoot the operating system The Microsoft Certificate of Authenticity is affixed to the bottom of the computer Regulatory label Provides regulatory information about the computer The regulatory label is located on the bottom of the computer Wireless certification label s Provide information about optional wireless devices and the approval marki...

Page 125: ...attery temperature 58 BD drive 77 Bluetooth device 14 Bluetooth label 114 Bluetooth wireless devices 22 boot options 105 boot order 105 buttons left TouchPad 3 right TouchPad 3 rotate 6 wireless 7 15 C cables USB 66 calibrating battery 58 caps lock light identifying 4 CD drive 77 Certificate of Authenticity label 114 charging batteries 56 cleaning TouchPad and keyboard 113 clicks changing settings...

Page 126: ...fying 9 Home hotkey 37 hotkeys description 37 display system information 37 End 37 Home 37 page down 37 page up 37 using 37 HP Mobile Broadband Module 20 HP ProtectSmart Hard Drive Protection 71 HP USB Ethernet Adapter connecting 23 hubs 66 I icons network 14 wireless 14 input power 110 integrated webcam light identifying 9 internal microphones identifying 9 Internet choosing an ISP 12 Internet co...

Page 127: ... name and number computer 114 programs using 41 projector connecting 47 R readable media 51 recovering a program or driver 95 recovering from the dedicated recovery partition 99 recovering from the recovery discs 99 recovery discs 95 96 Recovery Manager 95 99 recovery partition 95 recovery system 99 regulatory information regulatory label 114 wireless certification labels 114 restore points 98 RJ ...

Page 128: ...cting 66 description 66 removing 66 USB hubs 66 USB port identifying 8 USB ports identifying 7 66 using system restore 98 V vents identifying 6 8 10 Virtualization Technology 105 volume adjust 43 keys 43 mute 43 volume keys identifying 36 W webcam adjusting properties 46 identifying 9 webcam light identifying 9 Windows applications key identifying 5 Windows Connect to the Internet Wizard 13 Window...

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