HP TOUCHSMART 9100 User Manual Download Page 5 | Manualshive

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HP TouchSmart Netflix ............................................................................................................... 47
Live TV ..................................................................................................................................... 47
HP TouchSmartLink .................................................................................................................... 47
Updating Software ..................................................................................................................... 47
Software Quick Reference Table .................................................................................................. 48

Remote Control ......................................................................................................... 49

Using the Remote Control .......................................................................................................... 49

Software Troubleshooting and System Recovery ....................................................... 55

Software Troubleshooting ........................................................................................................... 55

Software repair overview ....................................................................................................... 55
Updating drivers ................................................................................................................... 55
Microsoft System Restore  ....................................................................................................... 56
Software program and hardware driver reinstallation ................................................................ 56
Creating data backup discs  ................................................................................................... 57
Creating system recovery discs  ............................................................................................... 57

System Recovery ........................................................................................................................ 57

Creating recovery discs ......................................................................................................... 58
System recovery options ........................................................................................................ 58

Additional Troubleshooting ......................................................................................................... 60

Index ....................................................................................................................... 63

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Summary of Contents for TOUCHSMART 9100

Page 1: ...1 User Guide ...

Page 2: ...atents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited Microsoft the Windows logo and Windows are trademarks or registered trademarks of the Microsoft group of companies in the U...

Page 3: ...ive 16 Connecting to the Internet 16 Wireless home network 16 Wired home network 17 Bluetooth Devices 19 TV Tuner and Windows Media Center 19 Watching and recording TV programs 19 Connecting the TV signal source to the computer 19 Using a set top box with Windows Media Center optional step 20 Windows Media Center setup wizard 22 Sound Options 22 Connecting analog speakers 23 Connecting and enablin...

Page 4: ... TouchSmart Canvas 38 HP TouchSmart Music 38 Moving music files into HP TouchSmart Music 38 Moving songs from iTunes into HP TouchSmart Music 39 Album art 39 Creating and editing playlists 40 Deleting songs 40 Music Store 40 Creating burning a CD or DVD of music or photos 40 HP TouchSmart Video 41 Webcam and microphone 42 Capturing webcam video and snapshots 42 Making a video 42 Video playlists 43...

Page 5: ...roubleshooting and System Recovery 55 Software Troubleshooting 55 Software repair overview 55 Updating drivers 55 Microsoft System Restore 56 Software program and hardware driver reinstallation 56 Creating data backup discs 57 Creating system recovery discs 57 System Recovery 57 Creating recovery discs 58 System recovery options 58 Additional Troubleshooting 60 Index 63 ...

Page 6: ...p the Windows Start button and then tap Help and Support Find electronic user guides and specifications for your computer model Order parts and find additional troubleshooting help HP Support Web site www hp com support Tap the Start button tap Help and Support and then tap the Online Help icon Upgrade or replace components of your computer Upgrading and Servicing Guide Tap the Start button tap He...

Page 7: ... and high quality speakers The interactive screen makes wall mounting a good choice for the HP TouchSmart 9100 The hardware to adapt the computer for wall mounting not the actual wall mount is included in select models and can be purchased 3 Using your fingertips you can listen to music edit digital photos or watch home videos 1 High definition HD content is required to view HD images 2 Features v...

Page 8: ...the system Cleaning cloth Use to clean the touch screen Setup poster and documentation Use to set up your computer and navigate its features Computers with TV Tuners Infrared IR emitter cable Use to control a set top box cable or satellite TV with a remote control Y audio composite cable Use with S Video to combine audio left and right channels Remote control Use with Windows Media Center and some...

Page 9: ...r a wired network Coaxial cable For an Internet connection with a cable modem or to connect the TV signal source to the computer Connector type may vary S Video cable For connecting the TV signal source to the computer from a set top box Audio video composite cable For connecting TV signal source from a set top box HDMI cable For use with a TV set top box TV tuner composite video to S Video adapte...

Page 10: ...tent is required to view HD images Most current DVDs do not provide HD images All specifications represent the typical specifications provided by Hewlett Packard s component manufacturers actual performance may vary either higher or lower 2 Bluetooth select models only Use Bluetooth to connect to Bluetooth enabled devices The diagram shows the internal location of Bluetooth not visible externally ...

Page 11: ...00 Business PC on and open your HP TouchSmart software Or if the computer is already turned on press the button to open the HP TouchSmart software for quick access to your music photos videos or the Web The HP TouchSmart button cannot turn the computer off 9 Memory card reader Use the built in memory card reader to easily access photos and other files directly from a memory card Supported formats ...

Page 12: ...crypt high definition television signals Connector Function 1 USB 2 0 Connect USB devices USB 2 0 such as a mouse keyboard printers external hard disk drives digital cameras and MP3 players 2 Audio Line In Connect MP3 players or other audio players This connector is not for headphones or a microphone 3 Headphones Connect headphones to the port to listen to music without disturbing anyone Item Desc...

Page 13: ... the computer insert your finger under the gap on the bottom left side of the cover A and pull straight out B Replace the connector cover by aligning the hooks on the right edge of the cover with the slots on the computer and then pressing it until it snaps into place A B ...

Page 14: ... 3 Connect USB devices USB 2 0 such as a mouse keyboard printers external hard disk drives digital cameras and MP3 players 4 LAN Ethernet port Connect to the Internet through your wired network 5 Digital audio port SPDIF Out Connect to your home theater system or your surround sound digital speakers Supports 3 1 4 1 and 5 1 speakers 6 Audio Line Out Connect external 2 0 and 2 1 powered speakers 7 ...

Page 15: ... required if you do not use a set top box A remote control is included with select models only q USB 2 0 ports 2 Connect USB devices USB 2 0 such as a mouse keyboard printers external hard disk drives digital cameras and MP3 players w Audio Line In Connect MP3 players or other audio players This connector is not for headphones or a microphone Headphone jack Connect headphones to the port to listen...

Page 16: ... memory card When the LED is off no card is inserted A solid LED indicates that a card is inserted with no read or write capacity A flashing LED indicates that there is memory card activity and that a card has read write capacity 5 Remote control IR receiver select models only Indicates that your computer is working with your remote control to navigate windows record TV shows and perform other act...

Page 17: ...power cord into an AC power source through a surge protector uninterruptible power supply UPS Cable Management The HP TouchSmart 9100 Business PC includes a cable management feature located behind the back connector cover To use the cable management feature 1 Remove the connector cover on the back of the computer by inserting your finger under the gap on the bottom left side of the cover A and the...

Page 18: ... out from the back of the computer 3 Replace the connector cover by aligning the hooks on the right edge of the cover with the slots on the computer and then pressing it until it snaps into place Then route the cables through the open area between the plastic plate and the bottom of the stand D C D ...

Page 19: ...f the computer and tilt it the monitor moves forward the stand stays in place to an angle of between 5 degrees and 40 degrees from the vertical Computer Swivel The computer allows a usable range of motion with the swivel feature CAUTION Make sure the angle of the computer is at least 5 degrees from the vertical otherwise the computer will be unstable and could fall over CAUTION The computer stand ...

Page 20: ...rouble using the keyboard and mouse manually synchronize them as explained in the next procedure The keyboard is designed to fit under your computer when not in use Your product may vary from the one shown here The wireless receiver shown here is preinstalled in the computer Synchronizing the wireless keyboard or mouse The wireless keyboard and mouse are pre synchronized for your convenience to wo...

Page 21: ...hronization command has been received and turns off when synchronization is complete If this does not work remove and then re insert the wireless keyboard and mouse receiver from the back of the computer and then synchronize the keyboard and mouse again Adding Hardware HP TouchSmart 9100 Business PCs may not be compatible with all of the hardware you add Make sure your hardware is compatible with ...

Page 22: ...rinters and other PCs The network connection to the Internet is usually through a broadband modem digital subscriber line DSL or cable which requires a separate subscription For a wireless LAN the HP TouchSmart 9100 includes a built in wireless LAN antenna which you can use to access your wireless home network For a wired LAN connect an Ethernet cable sold separately to the Ethernet connector on t...

Page 23: ...high speed Internet service from an Internet service provider ISP 2 Purchase a broadband modem DSL or cable This may be provided by the ISP 3 Purchase and install a wired router sold separately if one is required 4 Connect the DSL cable shown or coaxial cable not shown from the wall to the modem 5 Connect the modem to the computer Ethernet port with an Ethernet cable If you want to connect multipl...

Page 24: ...puters you want to add to your network b For each wired computer connect one end of an Ethernet cable to the LAN connector on the computer and then connect the other end of the cable to any available Ethernet connector on the router c Reconnect power to the modem and wait until the modem has completed its startup cycle Reconnect power to the router Then turn on the wired computers and your HP Touc...

Page 25: ...ontrol keyboard and mouse TV tuners and remote controls are included in select models only Watching and recording TV programs To watch and record TV programs on your HP TouchSmart 9100 Business PC 1 Connect the TV signal source to the TV tuner on the computer See Connecting the TV signal source to the computer on page 19 2 Set up your computer for use with a set top box optional See Using a set to...

Page 26: ...more details 1 Connect an S Video cable to the S Video In connector A located on the back of the computer behind the connector cover Connect the other end of the cable to your set top box NOTE Availability of signals is limited by the strength and accessibility of the originating TV signal location and other factors Performance issues may arise and do not constitute defects in the product WARNING ...

Page 27: ...tter blaster cable to the computer and your set top box to use the remote control properly The IR emitter cable is a remote control sensing device that connects to the computer and covers the remote sensor on a set top box When you are selecting TV channels in Windows Media Center it enables the remote control to work with your set top box 1 Connect the IR emitter cable A to the IR Out connector D...

Page 28: ...low the onscreen instructions to set up your TV tuner and Windows Media Center TV program guide For more information about setting up and using Windows Media Center go to www microsoft com or tap the Start button tap Windows Media Center tap Tasks and then tap learn more Sound Options Your HP TouchSmart 9100 Business PC supports the following speaker options Built in analog stereo speakers Analog ...

Page 29: ... 3 In the SPDIF area select the Default button 4 Configure the sound to your preferences by using the Realtek advanced buttons NOTES The HP TouchSmart 9100 Business PC supports powered speaker systems only Powered speakers require a separate power supply When the Audio Line In connector is being used the following are affected the output to the internal speakers the Audio Line Out connector and th...

Page 30: ...is window If you have digital speakers you can also use Realtek HD Audio Manager to adjust the volume and perform sound balance testing a Tap the Realtek icon on the taskbar b Adjust the slider that corresponds with the speaker setup your system uses Configuring sound for Windows Media Center After you have installed connected and configured the speakers configure audio output for Windows Media Ce...

Page 31: ...river that works with Windows 7 To verify your operating system and compatibility go to www hp com support Power Settings Basic power settings help conserve energy For example you can set your computer to go to sleep or go into hibernation after a specified period of inactivity If the computer is in Sleep mode it wakes up or re loads faster than when in Hibernate mode but your data is less safe If...

Page 32: ...in to turn the monitor on again Adjusting Screen Display Adjust screen display features using the Control Panel 1 To make adjustments to your screen tap the Start button tap Control Panel and then tap Appearance and Personalization 2 Choose an option to change the look of your desktop You can choose to change the desktop background or the screen saver There is an option to turn high contrast on or...

Page 33: ...o use a soft cloth or paper towel dampened with a typical household glass cleaner to clean the touch screen To achieve the best touch sensitivity keep the screen clean from foreign objects Avoid excessive dust accumulation on all sides and edges of the screen To clean the touch screen 1 Turn off the computer Tap the Start button and then tap Shut Down 2 Disconnect the power cord from the wall 3 Sp...

Page 34: ...ou touch the screen The more the screen is used for input the more important this is One way to move the monitor closer to you is by placing the keyboard under the monitor You can position the monitor in a variety of ways to provide a balance between relaxing your shoulders and keeping your head balanced comfortably over your neck If you feel discomfort in your shoulders try moving the monitor clo...

Page 35: ...een an HP priority for more than 20 years If this computer is a replacement for an older PC you no longer need go to www hp com go recycle to find out how HP can help you dispose of your old computer with minimum impact on the planet The recycling option is not available in all countries regions ...

Page 36: ...30 User Guide Features may vary by model ...

Page 37: ...ndly HP TouchSmart software press the HP TouchSmart button on the lower right side of the computer Or Double tap the HP TouchSmart shortcut icon on the desktop Navigating HP TouchSmart Use touch or the wireless keyboard and mouse to select and deselect items in HP TouchSmart Within HP TouchSmart additional ways to access and navigate programs are shown here Action Description Go to HP TouchSmart h...

Page 38: ...bottom row and then left or right to move it to a new location in the HP TouchSmart window Drag and drop songs to create a playlist Press and then drag an item first up or down at a right angle and then over to the playlist area You know when the item is selected when a disc icon appears Resize a note or a photo including in Canvas using two fingers Touch two fingers at the same time on the tiles ...

Page 39: ...you open HP TouchSmart software you see a row of large tiles and a row of small tiles below that Tiles are shortcuts to software programs features in HP TouchSmart or links to Web sites Use the large tile area for programs you use often and use the small tiles for the rest of your program shortcuts Move these tiles around with your finger by dragging a tile up and out of a row and dropping it to a...

Page 40: ... and tap the Personalize button 2 Select Create a New Tile 3 Select Websites and then tap Next 4 Type in the URL for the Web site of your choice starting with www or the equivalent for example www hp com go touchsmart Or select Choose from a list to select a Web site from the list of Internet Explorer favorites 5 The option to check the box to display the Web icon may be grayed out if one is not a...

Page 41: ...rer interface and can be more useful Use it in a large tile to monitor your favorite Web sites as they change content throughout the day The HP TouchSmart Browser supports only standard HTML pages It does not support other display formats such as RSS feeds To view RSS feeds use the HP TouchSmart RSS feed tile If you are doing heavy Web surfing and using sites with a lot of pop ups or downloading f...

Page 42: ...ngers to resize a photo Touch two fingers at the same time on the photo and move the fingers apart to make a tile larger Move the two fingers together to make a tile or photo smaller To rotate a photo enlarge it by placing your thumb and forefinger at the center of the photo and use a spreading motion Tap the rotate arrow at the bottom of the photo You can also use the Rotate button on the right p...

Page 43: ...n to make them reappear 5 Adjust slideshow settings by tapping the Settings button and selecting your settings Examples of HP TouchSmart Photo settings include a feature that fades or moves the photo while transitioning to the next photo and timing between photos the default is 5 seconds 6 Enter a name of the slideshow in the text box 7 Tap Save Hiding photos You can hide some of your photos so th...

Page 44: ...es your music from the Music folder on your hard drive you can access this folder by tapping the Start button and then Music If you have downloaded iTunes and have an iTunes account not included the iTunes folder resides in this Music folder also Using the Settings button choose to access your music from either your Music folder on your hard drive or from your iTunes folder You cannot view both li...

Page 45: ...rt or other album information does not transfer during the music transfer process In this case you can find the missing album information You need the Internet for this procedure To find album art when it is missing 1 From the Windows desktop tap or click the Start button tap Windows Media library or iTunes The albums appear in the library 2 Search for the album that does not have artwork 3 Place ...

Page 46: ...s desktop open the Music folder where you added your music and delete it from there Music Store Not available in all countries regions Internet connection required The Music Store option within the Music tile gives you free access to millions of songs If you do not have a subscription to Rhapsody you can still hear 30 seconds of any song in its catalogs With a free subscription to Rhapsody select ...

Page 47: ... bar Tap that icon when you have added all the files you want to record 6 In the dialog that opens choose the media settings you want and select Burn A message appears if you have not inserted a writable disc telling you to do so now 7 Insert a CD or DVD The burning process starts HP TouchSmart Video With HP TouchSmart Video make your own videos using the built in webcam play the videos and then u...

Page 48: ...n to upload videos Outside HP TouchSmart software you can also use CyberLink YouCam software select models only to capture webcam video and snapshots CyberLink YouCam allows you to add special effects to your videos e mail videos to your friends and upload your videos to YouTube To use CyberLink YouCam Tap the Start button tap All Programs tap CyberLink YouCam tap CyberLink YouCam then tap Tutoria...

Page 49: ...le folders tap the return arrow and select another folder 6 When you are done tap the text field toward the bottom of the playlist pane to enable it 7 Type a playlist name 8 Tap Save Transferring videos to the computer 1 Connect your camcorder to the computer by using a USB connector and follow the onscreen instructions to transfer videos to your hard drive Or Download videos from the Internet 2 A...

Page 50: ...ccount with an Internet messenger or video phone call program or set up an account with Windows Live Messenger MSN Hotmail MSN Messenger or Passport will work which is included in select models of HP TouchSmart The person you are calling must have the same video calling software 2 Open your video phone calling program for example Windows Live Messenger 3 Find the Audio and Video setup which is usu...

Page 51: ...the left and then select a font color by selecting one of the pen colors on the right 4 Select a tool to enter your text and graphics Select the Pen icon to use your finger Select the ABC icon to use your keyboard and then press the drop down arrow to select a font Select the Eraser tool to erase a handwritten message and start over 5 Enter your text by using the tool you selected You can use more...

Page 52: ...ipe Box tile is an interactive way to have your computer dictate recipe ingredients and procedures while you cook As you do the preparation and cooking the computer talks you through it If you need more time you tell it to stop and then when you are ready it continues from where it left off The computer needs to be fairly close to the kitchen for the interactive feature to work well Alternatively ...

Page 53: ...stomize your account s design HP TouchSmart Netflix Not available in all countries regions An Internet connection and a Netflix account is required With Netflix you can instantly watch movies even some new releases and TV episodes streamed from Netflix to your computer Tap the tile to open it and follow the directions Live TV Select models only TV tuner required With Live TV you can watch local TV...

Page 54: ... such as Power2Go YouCam select models only LabelPrint and PowerDirector See the programs listed in this table for more details about the program features CyberLink Power2Go Record data and music files Record a copy of an existing music or data CD for use on your computer Create customized music CDs from CDs in your collection or from wav mp3 or wma files You can play these CDs on your home or car...

Page 55: ... files Capture video files Edit video files HP Advisor Quickly organize the Web links you want to keep available to you on your desktop Comparison shop by using the convenient shopping search engine Get HP software and driver updates Get important messages from HP Access PC Health and Security and PC Help tools With this program You can continued ...

Page 56: ...50 User Guide Features may vary by model ...

Page 57: ...models only The remote control works with Windows Media Center and other software This remote control helps you navigate around and control the computer just as a TV remote control helps you navigate cable TV options or control the playback of a movie in a DVD player ...

Page 58: ... a DVD movie if available 9 Back Returns to the previous window 10 More Info Displays available information about a selected media file and displays other menus 11 Start Opens Windows Media Center main menu 12 Volume Increases or decreases volume 13 Mute Turns computer sound off The word Mute displays onscreen when Mute is turned on 14 Record Records a selected television program and stores it on ...

Page 59: ...nter key 26 Aspect Changes the aspect ratio of the display Zooms in on the picture three times and then returns to the full screen aspect ratio 27 Slide Show Windows Media Center only Plays a slide show of all the pictures on the hard disk drive 28 Ch and Ch Changes the TV channels or moves pages up and down depending on available options Moves to the next DVD chapter 29 Eject Ejects a CD or DVD 3...

Page 60: ...54 User Guide Features may vary by model ...

Page 61: ...m and hardware driver reinstallation See Software program and hardware driver reinstallation on page 56 Allows reinstallation of the factory installed software or hardware driver by using the Recovery Manager program System recovery Erases and reformats the hard disk drive deleting all data files you have created and then reinstalls the operating system programs and drivers Updating drivers A driv...

Page 62: ...eate 6 Follow the onscreen instructions For more information about software restore points 1 Click the Start button and then click Help and Support 2 Type system restore in the Search Help box and then press Enter Software program and hardware driver reinstallation If an individual factory installed software program or hardware driver is damaged you can reinstall it by using the Recovery Manager p...

Page 63: ...he data on your hard disk drive with the data copied to the disc to ensure it is an exact copy Depending on your disc recording software you may need to manually enable this feature refer to the software documentation If you encounter recording issues try alternate media different types or brands Also use the Windows Explorer tool to view your files and verify content was copied over To open Windo...

Page 64: ... high quality discs to create your set of recovery discs The verification standard for the recovery disc creation process is very high You may see error messages such as Recording failure when writing disc or Error detected during disc verification Your discs may be rejected if they are not defect free You will be prompted to insert a new blank disc to try again It is normal that some of your disc...

Page 65: ...the computer back on System recovery at system startup If Windows 7 is not responding but the computer is working use these steps to perform a system recovery 1 Turn off the computer If necessary press and hold the On button until the computer turns off 2 Disconnect all peripheral devices from the computer except the keyboard and mouse 3 Press the On button to turn on the computer 4 As soon as you...

Page 66: ... Press the On button to turn on the computer If you are prompted to choose between running System Recovery from disc or from hard drive select Run program from disc and then click Next 7 Under I need help immediately click Factory Reset 8 If you are prompted to back up your files and you have not done so select Back up your files first recommended button and then click Next Otherwise select Recove...

Page 67: ...bleshooting tools that can automatically troubleshoot and fix common computer problems To access the Windows 7 Troubleshooting Tools 1 Tap the Start button and then tap Control Panel 2 Tap System and Security 3 Under Action Center tap Find and fix problems troubleshooting ...

Page 68: ...62 User Guide Features may vary by model ...

Page 69: ...s tile 38 carpal tunnel syndrome 28 CD burning 40 drive location 5 using the CD DVD drive 16 cleaning the monitor 27 Clock tile 46 coaxial cable 17 composite video adapter 21 computer connecting the IR emitter 21 light 15 recycling old hardware 29 stand 9 stand adjusting the angle 13 conference calls 44 connecting Internet 16 powered speakers 23 printer 25 speakers 23 to network 16 TV 19 TV signal...

Page 70: ...25 monitor brightness 26 cleaning 27 resolution 4 size 1 mouse and keyboard about 14 receiver location 9 troubleshooting 14 MovieThemes tile 44 MP3 players 25 Music Store 40 Music tile 38 album art 39 deleting songs 40 file formats 38 moving files to library 38 playlists 40 N NetFlix tile 47 network wired 8 17 wireless 4 16 Notes tile 45 deleting a note 45 voice notes 45 O onscreen keyboard 33 opt...

Page 71: ...ystem recovery 57 System Restore 56 system recovery discs making 57 System Restore 56 T tiles 33 adding a Web link 34 adding new 34 changing icon or color 35 deleting 35 hiding 34 viewing hidden 34 touch screen accessing and navigating 33 cleaning 27 features 4 TouchSmartLink tile 47 tutorials vi 35 Tutorials tile 35 TV connecting 19 tuner 20 TV In connector 8 Twitter tile 47 U updating drivers 55...

Page 72: ...66 User Guide Features may vary by model Y YouTube 43 ...

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