Con
fi
guration
Description
Windows may not allow a remirroring of data drives after replacing a drive for
the DL100 G2 storage servers and StorageWorks NAS 1200s. When trying to
perform a remirror of the data drives after replacing a failed drive, the Repair
Volume selection in Disk Management cannot be selected (remains grayed out).
Workaround
Contact HP Support, return the drive, and request a new replacement drive; or
perform a Quick Restore to resynchronize the drives.
WARNING!
If a Quick Restore workaround is performed, back up all data on the NAS
device, as the Quick Restore deletes all data stored on the drives.
Issue:
Hard drive monitor service fault
Description
The
hdmonsvc.exe
application on the DL100 G2 storage and DPS servers may
fault and write a “faulting application” error message in the system event log. This
service monitors the internal hard drive status and updates the status LEDs on
the front of the server.
Workaround
This issue appears to revolve around a missing disk in Disk Manager. Resolve
the missing disk problem, and restart the HDMonSvc service from the Service
Management Console.
Issue:
DL100 G2 server/driver fail message on reboot
Description
A server/driver fail message may be displayed on bootup of the DL100 G2
storage server.
Workaround
This can be caused by the HDMonSvc service not reporting status to the Service
Control Manager. In this case it is an incorrect error. Check the event logs for
other services that may be reporting a failed condition.
Issue:
Hardware RAID drive letter setup on DL100 G2 storage server
Description
The DON’T ERASE partition may have both a drive letter and a mount point
con
fi
gured. This is not by design and may cause the data disk to not be formatted
or have a drive letter.
Workaround
Manually remove the drive letter from the DON’T ERASE disk using Disk Manager.
Format, add a drive letter, and label the data disk, if required.
Issue:
A blue screen occurs on the DL100 G2 if rebooted during resynchronization of the storage volume
Description
If the DL100 G2 storage server (software RAID models only) is rebooted while the
storage volume in Microsoft Disk Management displays a “Resynching” status, a
blue screen may occur on the storage server during startup.
WARNING!
Do not shut down or reboot the DL100 G2 storage server (software
RAID models only) when actions have been taken using Microsoft Disk
Management to resynchronize the storage volume, and the volume status
displays “Resynching.” Wait until the storage volume displays “Healthy”
before rebooting or shutting down the system. Resynchronization may take
some time, depending on the size of the volume. Although you can access a
volume while synchronization is in progress, do not make any con
fi
guration
changes to the storage during resynchronization.
Workaround
A recovery of the storage server must be performed using the Quick Restore DVD.
Storage Server with Windows Storage Server 2003 SP1 release notes
21
Summary of Contents for StorageWorks X5000
Page 2: ......