Microsoft Windows Server 2003 Service Pack 1
This section describes issues that involve the installation and uninstallation of Microsoft Windows Server
2003 Service Pack 1 (SP1).
Microsoft Windows Server 2003 Service Pack 1
Issue:
Blue screen condition occurs on NAS servers if Windows Server 2003 SP1 is uninstalled
Description
If Microsoft Windows Server 2003 SP1 is uninstalled from NAS servers, a
blue screen condition occurs when the server is restarted again after the SP1
uninstallation.
Workaround
Microsoft Windows Server 2003 SP1 is mandatory for HP NAS servers. HP
highly recommends that SP1 not be uninstalled.
Issue:
Service Release 5.5 reference to PSP 7.2A and SP1 support clari
fi
cation
Description
There is confusion about Microsoft Windows Server 2003 SP1 support between
PSP 7.2A in Service Release 5.5 for ProLiant storage servers and PSP 7.3 offered
for ProLiant servers.
Workaround
PSP 7.2A includes applicable PSP 7.3 updates that allows Service Release 5.5 to
support the installation of Windows Server 2003 SP1.
Issue:
Telnet service missing after SP1 installation
Description
On all HP ProLiant Storage Server and StorageWorks NAS models, the Telnet
service can get uninstalled after installing Microsoft Server 2003 Service Pack 1.
The uninstallation of the Telnet service is caused by a system name of 15 or more
characters, and the service is not listed in Service Control Manager. Once the
Telnet service is uninstalled, it cannot be reinstalled.
Workaround
Use a system name of 14 characters or less before installing Service Pack 1 so
as to not uninstall the service.
Issue:
Quest Consolidator 5.0 installation fails when installed on systems with Microsoft Windows
Server 2003 Service Pack 1
Description
Installation of Quest Consolidator 5.0 on storage server systems that have
Microsoft Windows Server 2003 Service Pack 1 installed fails with the
messages
Couldn’t start service
and
One or more of the Quest
Consolidator services was not configured properly.
Please
open the Service Control Manager to configure the services
manually
. This is caused by an incompatibility of the application with Microsoft
Windows Server 2003 Service Pack 1.
Workaround
See the link
http://questsupportlink.quest.com/eSupport/
Solution.asp?WAid=268453148
.
Issue:
The Emulex HBAnyware utility fails to install on systems with Microsoft Windows Server 2003
Service Pack 1
Description
Attempts to install the Emulex HBAnyware utility, after installing Microsoft
Windows Server 2003 Service Pack 1 from the Service Release, fails with the
message
Error 1931.
The Windows Installer service cannot
update the system file C:\WINDOWS\system32\hbaapi.dll
because the file is protected by Windows.
You may need
to update your operating system for this program to
work correctly.
Package version:
2.0.4.0, OS Protected
versions:.
This issue occurs because Service Pack 1 updates the component
hbaapi.dll, replacing the same Emulex
fi
le.
Storage Server with Windows Storage Server 2003 SP1 release notes
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Summary of Contents for StorageWorks X5000
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