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Returning the defective component . . . . . . . . . . . . . . . . . . . . . . . . . . . .

32

Recommended tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

33

Warnings and precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

33

Electrostatic discharge information . . . . . . . . . . . . . . . . . . . . . . . . . . . .

33

Grounding methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

33

Equipment symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

34

Weight warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

35

Rack warnings and precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

35

Device warnings and precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . .

36

Determining whether a component is hot-pluggable . . . . . . . . . . . . . . . . . . . . . . .

37

Powering off and powering on the MSA . . . . . . . . . . . . . . . . . . . . . . . . . . . .

38

Powering off the MSA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

38

Powering on the MSA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

39

Removing or installing a 2-Port Ethernet iSCSI blank . . . . . . . . . . . . . . . . . . . . . . .

40

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

40

Removing a 2-Port Ethernet iSCSI blank . . . . . . . . . . . . . . . . . . . . . . . . . .

40

Installing a 2-Port Ethernet iSCSI blank . . . . . . . . . . . . . . . . . . . . . . . . . .

40

Removing or installing a hard drive blank . . . . . . . . . . . . . . . . . . . . . . . . . . .

41

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

41

Removing a hard drive blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

41

Installing a hard drive blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

41

Replacing a hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

42

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

42

Best practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

42

Verifying component failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

43

Removing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

43

Installing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

44

Verifying proper operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

45

Replacing the controller, controller cache, or controller battery . . . . . . . . . . . . . . . . . .

46

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

46

Verifying component failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

47

Removing the controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

47

Removing the controller cache module . . . . . . . . . . . . . . . . . . . . . . . . . .

47

Removing the controller cache battery pack . . . . . . . . . . . . . . . . . . . . . . . .

48

Installing the controller cache battery pack . . . . . . . . . . . . . . . . . . . . . . . .

50

Installing the controller cache module . . . . . . . . . . . . . . . . . . . . . . . . . . .

51

Installing the controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

52

Verifying proper operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

52

Replacing a 2-Port Ethernet iSCSI module . . . . . . . . . . . . . . . . . . . . . . . . . . .

53

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

53

Verifying component failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

53

Removing the 2-Port Ethernet iSCSI I/O module

. . . . . . . . . . . . . . . . . . . . . .

53

Installing the 2-Port Ethernet iSCSI I/O module . . . . . . . . . . . . . . . . . . . . . . .

54

Verifying proper operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

54

Replacing a fan module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

55

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

55

Verifying component failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

55

Removing the fan module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

55

Installing the fan module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

55

Verifying proper operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

56

Replacing a SCSI I/O module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

57

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

57

Verifying component failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

57

Removing the SCSI I/O module . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

57

Installing the SCSI I/O module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

58

Verifying proper operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

58

Replacing a power supply module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

59

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

59

Verifying component failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

59

Removing the power supply module . . . . . . . . . . . . . . . . . . . . . . . . . . .

59

4

Summary of Contents for StorageWorks 1510i - Modular Smart Array

Page 1: ...HP StorageWorks 1510i Modular Smart Array maintenance and service guide Part number 383072 002 Second edition May 2008 ...

Page 2: ...s proprietary information which is protected by copyright No part of this document may be photocopied reproduced or translated into another language without the prior written consent of Hewlett Packard The information is provided as is without warranty of any kind and is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statemen...

Page 3: ...ear view 18 Chassis and component LEDs 19 Chassis LEDs 19 Controller LEDs 20 Hard drive LEDs 21 SCSI hard drive LEDs 21 SATA hard drive LEDs 23 Slot diagram LEDs 24 2 Port Ethernet iSCSI module LEDs 25 Fan module LEDs 26 SCSI I O module LEDs 27 Power supply module LEDs 28 4 Available diagnostic tools 29 Storage Management Utility SMU overview 29 MSA Command Line Interface MSA CLI overview 29 HP Sy...

Page 4: ...placing the controller controller cache or controller battery 46 Before you begin 46 Verifying component failure 47 Removing the controller 47 Removing the controller cache module 47 Removing the controller cache battery pack 48 Installing the controller cache battery pack 50 Installing the controller cache module 51 Installing the controller 52 Verifying proper operation 52 Replacing a 2 Port Eth...

Page 5: ...egulatory compliance and safety 69 Federal Communications Commission notice 69 Class A equipment 69 Class B equipment 69 Declaration of conformity for products marked with the FCC logo United States only 69 Modifications 70 Cables 70 Laser compliance 70 International notices and statements 71 Canadian notice Avis Canadien 71 Class A equipment 71 Class B equipment 71 European Union notice 71 BSMI n...

Page 6: ...Latvian notice 77 Lithuanian notice 78 Polish notice 78 Portuguese notice 78 Slovakian notice 78 Slovenian notice 79 Spanish notice 79 Swedish notice 79 Index 81 6 ...

Page 7: ...m administrators and technicians who are experienced with the following SAN management Network administration Network installation Prerequisites Before servicing the MSA make sure that you consider the following Knowledge of operating system Knowledge of related hardware software Previous version of the product and or firmware version Related documentation The following documents describe the MSA1...

Page 8: ...Electronics Engineers website http www ieee802 org 1 pages 802 1Q html 802 1q for Virtual LANs Document conventions and symbols Convention Element Blue text Related documentation Cross reference links and e mail addresses Blue underlined text http www hp com website addresses Bold text Keys that are pressed Text typed into a GUI element such as a box GUI elements that are clicked or selected such ...

Page 9: ... revision level Detailed questions Customer self repair HP customer self repair CSR programs allow you to repair your StorageWorks product If a CSR part needs replacing HP ships the part directly to you so that you can install it at your convenience Some parts do not qualify for CSR Your HP authorized service provider will determine whether a repair can be accomplished by CSR For more information ...

Page 10: ...com support http www hp com support manuals http www hp com support downloads Documentation feedback HP welcomes your feedback To make comments and suggestions about product documentation please send a message to StoragedocsFeedback hp com All submissions become the property of HP 10 About this guide ...

Page 11: ...ber Customer Self Repair Standard shipping configuration items 1 Power supply modules 349800 001 406442 001 n a Mandatory 2 SCSI I O module 70 41213 S1 70 41213 T1 AA988A Optional 3 Fan modules 349798 001 n a Mandatory 4 2 Port Ethernet iSCSI module 417788 001 AD538 04001 Optional 5 Chassis with backplane 70 4121 1 S1 70 4121 1 T1 n a Optional 6 MSA Chassis bezel 70 41220 S1 n a Mandatory 1510i Mo...

Page 12: ...port Contact your HP authorized reseller Mandatory Ethernet cables Contact HP Support Contact your HP authorized reseller Mandatory Faulty component return kit 249670 001 n a Mandatory Mandatory Parts for which customer self repair is mandatory These parts are designed for customer self repair If you request HP to replace these parts you will be charged for the travel and labor costs of the servic...

Page 13: ...tion Chassis specifications 2 Port Ethernet iSCSI module specifications Fan module specifications SCSI I O module specifications Power supply module specifications NOTE For additional information on components and their part numbers see Illustrated parts list 1510i Modular Smart Array maintenance and service guide 13 ...

Page 14: ... of elevation to 10000 ft 50 to 95 F Shipping 30 to 50 C 22 to 122 F Relative humidity noncondensing Operating 10 to 90 Non operating up to 95 Maximum wet bulb temperature Long term storage 29 C 84 2 F Short term storage 30 C 86 F Idle 6 9 and 53 Fixed drive random writes 7 3 and 54 Input power and heat dissipation specifications are maximum values and apply to worst case conditions at full rated ...

Page 15: ...CSI I O module specifications Parameter Value Height 8 13 cm 3 2 in Width 2 34 cm 0 92 in Depth 37 14 cm 14 62 in Weight 0 46 kg 1 01 lbs Power supply module specifications Parameter Value Height 7 7 cm 3 0 in Width 6 4 cm 2 5 in Depth 32 0 cm 12 6 in Weight 1 80 kg 3 96 lb 1510i Modular Smart Array maintenance and service guide 15 ...

Page 16: ...16 Specifications ...

Page 17: ...tterns Front view Rear view Chassis and component LEDs Front view 1 Chassis LEDs 2 Chassis Power On Standby button 3 Blank for an additional controller controller slot 2 4 MSA1510i controller controller slot 1 5 Controller LCD message display panel 6 Controller LCD panel push buttons 1510i Modular Smart Array maintenance and service guide 17 ...

Page 18: ...nal SCSI I O module bus 1 8 Fan module 2 9 Fan module 1 10 Blank for additional SCSI I O module bus 2 1 1 Blank for additional SCSI I O module bus 3 12 Unused slot NOTE Each MSA SCSI I O module has two ports Depending on the type of external hard drive storage enclosure one or both of the ports may be used When connecting SATA enclosures both ports may be used When connecting SCSI enclosures only ...

Page 19: ...Port Ethernet iSCSI module LEDs Fan module LEDs SCSI I O module LEDs Power supply module LEDs Chassis LEDs The chassis LEDs provide fundamental status information about the MSA Item Name Condition Color Meaning On Blue The unit is being identified 1 Unit ID UID Off This unit is operating normally or is powered off On Amber A fault was detected in one or more subsystems 2 Fault Off Normal no faults...

Page 20: ...tions of the power supply and some internal circuitry remain active To remove the power completely disconnect all power cords from the device For instructions see Powering off the MSA1510i on page 38 Controller LEDs During normal runtime the array controller has 18 LEDs that indicate controller activity or malfunction 20 System components and LEDs ...

Page 21: ...de nl of operation On Green This controller is idle 1 1 13 Busy status These 3 nl LEDs are used to progressively nl represent the processing load nl on the controller Off This controller is busy processing nl requests On Green The cache is active 14 Cache activity Off There is no cache activity 15 Drive failure On Green A configured hard drive has failed 16 Management port nl activity On Green The...

Page 22: ...following states The hard drive is not configured as part of an array The hard drive is configured as an online spare On or off Blinking Off The hard drive is being accessed in one of the following ways The hard drive is a replacement hard drive and is being rebuilt If the online LEDs of all of the other hard drives in the array are blinking an expansion is occurring Do not remove the hard drive R...

Page 23: ...ion or a stripe size migration but a predictive failure alert has been received for this drive To minimize the risk of data loss do not replace the drive until the expansion or migration is complete Blinking regularly 1 Hz Off Do not remove the drive Removing a drive may terminate the current operation and cause data loss The drive is rebuilding or it is part of an array that is undergoing capacit...

Page 24: ...t Ethernet iSCSI module for the controller in slot 2 2 SCSI I O module bus 3 3 SCSI I O module bus 2 4 Fan module 1 5 Fan module 2 6 2 Port Ethernet iSCSI module for the controller in slot 2 7 SCSI I O module bus 1 8 SCSI I O module bus 0 9 Power supply 1 10 Power supply 2 newpage pi 24 System components and LEDs ...

Page 25: ...oller is established Blinking Amber Power is on but there is no communication to the controller 1 Module status Off Power is off the module is faulty or the controller is faulty or not present Solid Green A link to the network is established and the status is good 2 Port status Off There is no link to the network Blinking Green A link to the network is established the status is good and there is a...

Page 26: ... chassis by circulating air through the enclosure The rate at which air moves the airflow determines the amount of cooling This airflow is a function of fan speed rpm These fans can operate at multiple speeds This ensures that when the enclosure temperature changes the fans can automatically adjust the airflow If one fan operates too slowly or completely shuts off the other fan operates at a highe...

Page 27: ...locations and meanings Item Name Condition Color Description Solid Green The power is on 1 Status Off The power is off Blinking Green There is activity on this SCSI module 2 SCSI activity Off There is no activity on this SCSI module newpage pi 1510i Modular Smart Array maintenance and service guide 27 ...

Page 28: ...e illuminated with either a green or amber color The following figure and table describes their locations and meanings Item Name Condition Color Description Solid Green The power is on 1 Status Off The power is off 2 Fault Blinking Amber A fault was detected on this module 28 System components and LEDs ...

Page 29: ...nvironments or other environments needing bulk storage Configure for configuring a system entering new information and changing existing settings When initially configuring a system this tab offers more flexibility than the Wizards tab and is best for multi server environments that need to customize the creation of storage LUNs and targets View for viewing detailed configuration and status informa...

Page 30: ...utility to check network connections PING bounces a signal off the remote site and returns the time it took to complete the round trip each time If no response is returned the site is either down or unreachable If only partial signals are returned there might be an issue with the connection that will slow down performance MSA array controller LCD panel Each array controller contains an integrated ...

Page 31: ...ion is included in all component replacement procedures Before you begin This section may be included in the procedures to provide component specific precautions or notices Be sure to read and observe these statements Verifying component failure Before replacing a component confer with HP technical support to verify that the hardware component has failed and that you are authorized to replace it y...

Page 32: ...e part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a cu...

Page 33: ...Cover workstations with approved static dissipating material Provide a wrist strap connected to the work surface and properly grounded earthed tools and equipment Keep work area free of nonconducting materials such as ordinary plastic assembly aids and foam packing Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Make sure that you...

Page 34: ...om electrical shock hazards do not open this enclosure WARNING Any RJ 45 receptacle marked with these symbols indicates a network interface connection To reduce the risk of electrical shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle WARNING Any surface or area of the equipment marked with these symbols indicates the presence of a hot...

Page 35: ...e all pluggable power supplies and modules to reduce the weight of the product Load the heaviest item first and load the rack from the bottom up This makes the rack bottom heavy and helps prevent the rack from becoming unstable Extend the leveling jacks to the floor Rest the full weight of the rack on the leveling jacks Attach stabilizing feet to the rack if it is a single rack installation Ensure...

Page 36: ...moving any access covers for non hot pluggable areas Do not replace non hot pluggable components while power is applied to the product Power off the device and then disconnect all AC power cords Do not exceed the level of repair specified in the procedures in the product documentation All troubleshooting and repair procedures are detailed to allow only subassembly or module level repair Because of...

Page 37: ...hysical configuration changes such as adding or replacing hard drives or hot plugging a controller or any other component For example hot adding or replacing a controller while under heavy I O may cause a momentary pause performance decrease or lass of access to the MSA while the new controller is starting up When the controller completes the startup process full functionality is restored CAUTION ...

Page 38: ...on the array Powering off the MSA NOTE System power to the MSA array does not completely shut off with the Power on Standby button In Standby mode power is removed from most of the electronics and components but portions of the power supply and some internal circuitry remain active To completely remove power from the system disconnect all power cords from the device IMPORTANT It is critical to shu...

Page 39: ...nfigurations each time the MSA is restarted firmware on the two controllers is compared If the versions are mismatched the system prompts to clone the firmware on the controller with the latest version higher number over to the controller with the earlier version lower number firmware The following message is displayed on the LCD panel of the controller with the earlier firmware 07 CLONE FIRMWARE ...

Page 40: ...oved component is cleared from the system registry but to avoid possible overheating insert the new or replacement component within one or two minutes If the internal temperature exceeds acceptable limits the device may overheat and automatically shut down or restart Parts can be damaged by electrostatic discharge Use proper anti static protection Removing a 2 Port Ethernet iSCSI blank Lift the po...

Page 41: ... Parts can be damaged by electrostatic discharge Use proper anti static protection Removing a hard drive blank CAUTION A blank or a hard drive must be installed in each hard drive slot Failure to install a blank or hard drive in all slots could result in thermal failures NOTE Illustrations in this section demonstrate removing a hard drive blank from an MSA20 storage enclosure The procedure for rem...

Page 42: ...ately fails drives that have insufficient capacity To prevent the system from erroneously marking hard drives as failed be sure that the server is the first device to be powered down and the last device to be powered back up When a hot pluggable hard drive is inserted all disk activity on the array is paused while the new hard drive is spinning up approximately 10 seconds In fault tolerant configu...

Page 43: ... Recovery the online LEDs will be continuously lit replace the failed hard drive with a new replacement drive Do not replace the failed hard drive with the online spare The system will automatically rebuild the replacement hard drive and reset the spare hard drive to an available state If you replace a hard drive while the system is off it may be necessary to rebuild the replaced hard drive Verify...

Page 44: ...ernal media is spinning can damage the media 4 Pull the hard drive out of the storage enclosure bay 3 Installing the hard drive NOTE Illustrations in this section demonstrate installing a hard drive in an MSA20 storage enclosure The procedure for installing a hard drive in an MSA30 or other storage enclosure is similar 1 Press the hard drive ejector button 1 and pull the release lever to the full ...

Page 45: ...LEDs illuminate indicating that the system has recognized the new drive 5 If the hard drive is a member of a fault tolerant array wait for the replacement hard drive to be reconstructed automatically from parity data stored on the other hard drives While the data is being rebuilt the LEDs blink Verifying proper operation The hard drive LEDs light one at a time and then turn off together to indicat...

Page 46: ...erature exceeds acceptable limits the device may overheat and automatically shut down or restart Parts can be damaged by electrostatic discharge Use proper anti static protection CAUTION When replacing a controller HP recommends that the old cache module be moved to the new controller In single controller configurations if the controller fails this ensures that disk writes that might have been tra...

Page 47: ... for the service For instructions on shutting down the MSA see Powering off the MSA1510i 4 In operational dual controller configurations access a management utility such as the MSA Command Line Interface MSA CLI or Storage Management Utility SMU and disable the controller being removed For instructions see online help During this procedure because one of the two controllers is being removed the MS...

Page 48: ...nlatch the controller cover clips 1 on the rear of the controller and raise the cover 2 4 Simultaneously unlatch the clips that are holding the controller cache in place 3 5 Carefully pull the cache module away from the controller board 4 Removing the controller cache battery pack The controller cache module has two rechargeable and replaceable Nickel Metal Hydride NiMH battery packs Under normal ...

Page 49: ...OST message is displayed on the controller display panel when the controller is powered on indicating that the controller cache module is temporarily disabled No user action is required because internal circuitry automatically recharges the batteries Recharging the batteries can take up to four hours The controller functions properly during this time although without the performance advantage of t...

Page 50: ...attery pack 1 Remove the array controller as instructed in Removing the controller 2 Remove the controller cache module as instructed in Removing the controller cache module 3 Remove the controller cache battery pack as instructed in Removing the controller cache battery pack 4 Hook the top of the new NiMH battery pack to the top of the module with the pack held at a 30 degree angle to the plane o...

Page 51: ...g the controller cache module NOTE The cache is disabled while the batteries are charging and is automatically re enabled after the batteries are fully charged Installing the controller cache module 1 Slide the cache module into the controller 1 until the side latches are fully engaged 2 2 Close the controller cover 3 Insert the serviced controller into the chassis as instructed in Installing the ...

Page 52: ...s are compared If the firmware versions on the two controllers are not the same the controller LCD panel prompts to clone the firmware from the controller with the latest version onto the other controller For more information see the MSA1510i installation and user guide Verifying proper operation After replacing the array controller controller cache module or cache module battery pack verify that ...

Page 53: ...these modules while under heavy I O may cause a momentary pause performance decrease or loss of access to the MSA while the new controller is starting up After the startup process is complete full functionality will be restored In dual controller configurations the MSA controller and 2 Port Ethernet iSCSI modules are hot pluggable and the MSA does not need to be powered down during the replacement...

Page 54: ...Port Ethernet iSCSI module into the MSA chassis bay until the module clicks into place 2 Reconnect the cables Verifying proper operation After replacing the failed 2 Port Ethernet iSCSI module verify that The 2 Port Ethernet iSCSI module status LED is solid green No new error messages are displayed on the array controller LCD panel newpage pi 54 Customer replaceable components ...

Page 55: ... minutes If the internal temperature exceeds acceptable limits the device may overheat and automatically shut down or restart Parts can be damaged by electrostatic discharge Use proper anti static protection Verifying component failure Before replacing a fan module Check the array controller LCD display panel for error messages Verify that the electrical source is delivering power down the AC powe...

Page 56: ...ration After replacing the fan module verify that The fan starts operating immediately The fan Status LED is On No new error messages are displayed on the array controller LCD panel newpage pi 56 Customer replaceable components ...

Page 57: ...rheat and automatically shut down or restart Parts can be damaged by electrostatic discharge Use proper anti static protection Verifying component failure Before replacing the SCSI I O module Verify that the module Status LED is off or is blinking amber Check the array controller LCD display panel for error messages Removing the SCSI I O module CAUTION The SCSI I O module is not hot pluggable Befo...

Page 58: ...ssis bay until the module clicks into place 2 Reconnect all SCSI cables NOTE Ensure that all of the SCSI cable connectors are fastened tightly Verifying proper operation After replacing the failed SCSI I O module verify that The SCSI I O module Status LED is solid green No new error messages are displayed on the array controller LCD panel newpage pi 58 Customer replaceable components ...

Page 59: ...he internal temperature exceeds acceptable limits the device may overheat and automatically shut down or restart Parts can be damaged by electrostatic discharge Use proper anti static protection Verifying component failure Check the array controller LCD display panel for error messages Verify that the electrical source is delivering power down the AC power cord Verify that the power supply Fault L...

Page 60: ...l the module clicks into place 2 Connect the AC power cord to the power supply Verifying proper operation After replacing the power supply verify that The power supply Status LED is solid green No new error messages are displayed on the array controller LCD panel newpage pi 60 Customer replaceable components ...

Page 61: ...onent within one or two minutes If the internal temperature exceeds acceptable limits the device may overheat and automatically shut down or restart Parts can be damaged by electrostatic discharge Use proper anti static protection IMPORTANT Schedule a maintenance window of approximately 60 minutes to complete this procedure IMPORTANT Before beginning these procedures verify that there is a known g...

Page 62: ...n Standby button for five seconds to place the MSA in Standby mode 4 Label each cable carefully and then disconnect all of the cables Remove the 2 Port Ethernet iSCSI I O modules 1 Lift the port colored latch and pull the module out of the chassis 2 Remove the other I O module or blank Remove the fan modules 1 Lift the port colored latch and pull the module out of the chassis 2 Remove the other fa...

Page 63: ...s Remove the power supply modules 1 Press the port colored latch towards the side of the module and pull the module out of the chassis 2 Remove the other module Remove the controllers 1 Press the controller thumb latch to release the latch handle and then rotate the latch handle out 1510i Modular Smart Array maintenance and service guide 63 ...

Page 64: ...sis Record the serial numbers of the two chassis IMPORTANT Depending on the MSA model and firmware version the serial number of the original chassis may automatically be transferred to the replacement chassis For continued service and support from HP authorized service personnel the serial number of the original chassis must also be physically recorded on the label of the replacement chassis The p...

Page 65: ...ress the controller thumb latch and rotate the latch handle out 2 1 15493 2 Slide the controller into the chassis and then push firmly to ensure a good seat 3 Rotate the latch handle inward pressing until it is flush against the front panel 4 Install the other controller or blank Install the power supply modules 1 Slide the module into the chassis power supply slot until the latch clicks into plac...

Page 66: ...s SCSI I O slot until the latch clicks into place 2 Install all other SCSI I O modules or blanks Install the fan modules 1 Slide the module into the chassis fan slot until the latch clicks into place 2 Install the other fan module 66 Customer replaceable components ...

Page 67: ... Reconnect the SCSI and Fibre Channel or Ethernet cables to the MSA chassis IMPORTANT When connecting SCSI and or Ethernet cables make sure that the connections are secure and are connected in the same configuration as before the replacement Do not make any configuration changes at this time If the configuration differs the MSA will not properly see and identify the storage 3 Start up the followin...

Page 68: ... startup routine is complete STARTUP COMPLETE Verifying proper operation After replacing the failed chassis verify that No error messages are displayed on the controller LCD panels The chassis Power LED is solid green The chassis Heartbeat LED is blinking green LEDs on each MSA module are showing a healthy status IMPORTANT If CHASSIS MISMATCH POWER OFF AND FIX is displayed on the controller LCD pa...

Page 69: ...y energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense Class B equipment This equipment has been tested and found to comply with the limits for a C...

Page 70: ...DVD drive and or fiber optic transceiver Each of these devices contain a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60826 1 The product does not emit hazardous laser radiation WARNING Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product s installation guide may result in haza...

Page 71: ...uilleur du Canada European Union notice Products bearing the CE marking comply with the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC issued by the Commission of the European Community and if this product has telecommunication functionality the R TTE Directive 1999 5 EC Compliance with these directives implies conformity to the following European Norms in parentheses are the equ...

Page 72: ...Japanese notice Korean notice A B Class A equipment Class B equipment 72 Regulatory compliance and safety ...

Page 73: ...e Disposal Act to indicate the recovery marks on the batteries used in sales giveaway or promotion Contact a qualified Taiwanese recycler for proper battery disposal Power cords The power cord set must meet the requirements for use in the country where the product was purchased If the product is to be used in another country purchase a power cord that is approved for use in that country The power ...

Page 74: ...circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods There are several methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm...

Page 75: ...erd bij het normale huishoudelijke afval U bent zelf verantwoordelijk voor het inleveren van uw afgedankte apparatuur bij een inzamelingspunt voor het recyclen van oude elektrische en elektronische apparatuur Door uw oude apparatuur apart aan te bieden en te recyclen kunnen natuurlijke bronnen worden behouden en kan het materiaal worden hergebruikt op een manier waarmee de volksgezondheid en het m...

Page 76: ...ndique que ce produit ne doit pas être jeté avec les déchets ménagers ordinaires Il est de votre responsabilité de mettre au rebut vos appareils en les déposant dans les centres de collecte publique désignés pour le recyclage des équipements électriques et électroniques La collecte et le recyclage de vos appareils mis au rebut indépendamment du reste des déchets contribue à la préservation des res...

Page 77: ... önkormányzattól az illetékes szemételtakarító vállalattól illetve a terméket elárusító helyen kaphat Italian notice Smaltimento delle apparecchiature da parte di privati nel territorio dell Unione Europea Questo simbolo presente sul prodotto o sulla sua confezione indica che il prodotto non può essere smaltito insieme ai rifiuti domestici È responsabilità dell utente smaltire le apparecchiature c...

Page 78: ... recyklingu należy się skontaktować z urzędem miasta zakładem gospodarki odpadami lub sklepem w którym zakupiono produkt Portuguese notice Descarte de Lixo Elétrico na Comunidade Européia Este símbolo encontrado no produto ou na embalagem indica que o produto não deve ser descartado no lixo doméstico comum É responsabilidade do cliente descartar o material usado lixo elétrico encaminhando o para u...

Page 79: ...siduos de aparatos eléctricos en el momento de su eliminación contribuirá a conservar los recursos naturales y a garantizar el reciclado de estos residuos de forma que se proteja el medio ambiente y la salud Para obtener más información sobre los puntos de recogida de residuos eléctricos y electrónicos para reciclado póngase en contacto con su ayuntamiento con el servicio de eliminación de residuo...

Page 80: ...80 Regulatory compliance and safety ...

Page 81: ...part numbers 12 cloning of firmware between controllers 39 Command Line Interface overview 29 component failure hard drive more information 43 hard drive verifying 43 component level repairs warning 36 configuring the MSA1510i choosing a utility 29 diagnostic tools 29 controller battery replacing 46 cache module replacing 46 ejector levers 47 failure 46 latches 47 52 part numbers 12 removing 47 re...

Page 82: ...Insight Manager monitoring LUN parameters 30 MSA controller parameters 30 HP Systems Insight Manager overview 29 HP SIM monitoring LUN parameters 30 MSA controller parameters 30 HP SIM overview 29 I illustrated parts breakdown 1 1 indicators fan module 26 installation replacement MSA1510i chassis 64 installing battery pack 50 cache module 51 fan module 55 hard drive 44 power supply module 60 SCSI ...

Page 83: ... 37 PING utility described 30 power applying to the MSA1510i 39 completely remove 38 power on standby 38 powering down 38 procedures powering down hard drive enclosures 38 removing 38 standby mode 38 startup sequence 39 power supplies fan assemblies LEDs 26 power supply LEDs 28 module installing 60 module proper operation 60 module removing 59 module replacing 59 module verifying failure 59 specif...

Page 84: ...p sequence 39 Storage Management Utility SMU described 29 Subscriber s Choice HP 9 symbols on equipment 34 T technical support HP 9 service locator website 9 thermal failure caution 41 tools required for servicing 33 type recommended 33 U utilities configuration 29 V verifying failure 2 Port Ethernet iSCSI module 53 verifying failure fan module 55 views front and rear 17 W warnings AC circuit over...

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