Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 6
Display ................................................................................................................................................................... 6
Keys ........................................................................................................................................................................ 7
Lights ..................................................................................................................................................................... 8
Speakers ................................................................................................................................................................ 8
TouchPad ............................................................................................................................................................... 9
Left side ............................................................................................................................................................... 10
Right side ............................................................................................................................................................. 12
3 Illustrated parts catalog .............................................................................................................................. 14
Locating the serial number, product number, and model number .................................................................... 14
Computer major components ............................................................................................................................. 15
Miscellaneous parts ............................................................................................................................................. 21
4 Removal and replacement preliminary requirements ..................................................................................... 23
Tools required ...................................................................................................................................................... 23
Service considerations ........................................................................................................................................ 23
Plastic parts ....................................................................................................................................... 23
Cables and connectors ...................................................................................................................... 23
Grounding guidelines ........................................................................................................................................... 24
Electrostatic discharge damage ....................................................................................................... 24
Packaging and transporting guidelines ......................................................................... 25
Workstation guidelines ................................................................................ 25
5 Removal and replacement procedures ........................................................................................................... 27
Unlocking the device and disabling Always On Remote Management (select HP devices only) ....................... 27
Bottom cover ....................................................................................................................................................... 28
Battery ................................................................................................................................................................. 29
WLAN module ...................................................................................................................................................... 30
Solid-state drive .................................................................................................................................................. 32
Fan ....................................................................................................................................................................... 33
Speakers .............................................................................................................................................................. 34
TouchPad ............................................................................................................................................................. 35
Card reader board ................................................................................................................................................ 37
v